KEMS377GBL3 KitchenAid Microwave Oven Combo - Instructions

I did some research on blogs and identified the thermal fuse as likely culprit. Ordered part from PartSelect.com, but had to call the 800 number because the parts diagram doesn't show this fuse, just the thermostat. The fuse is located on the back of the oven, so it must be removed from the cabinet, but that wasn't a huge project. There are a bunch of sheet metal screws holding the top and back covers that must be removed. The fuse is held on by two screws and has two wire connections. Getting the stove out and disassembling is the hard part, but not really difficult if you take your time. I used a foot stool that was about the same height as the bottom of the oven and just slid the oven out on a piece of cardboard. Make sure you turn the power off before starting.

I went to the source of power on the stove and noticed one of the terminals had come loose from the terminal block and had shorted out against the cover of the terminal junction. After prying the loose terminal off cover I ordered new terminal block and received it the 2nd day. I removed the old terminal block and replaced the part in about 10 minutes..Thank you Parts Select for your easy to find diagrams and quick delivery.

Unscrewed the old thermostat took off the conectors then replaced with new one, and screwed it back on.

My mother and I were having considerable trouble baking or using the wall oven due to the escape of heat because the door wouldn't close properly. She, on many occasions, rested heavy baking pans/sheets on the door which, over years, caused it to "spring". Before I started the project I took a level and saw the door was facing down at least 3/8"-1/2" more than being level. I assumed it was the Door Hinges and after much research I found PartSelect who was extremely helpful in not only advising me as to the exact problem causing the door to not close properly but also in the ordering process itself. Because of the complexity of how the door is assembled I took digital video at various stages: removal of the door, disassembly of the entire door, removal of the control panel, and various small parts of the door - all with audio description by me as I went along. Because it took a few days to order and receive the parts I had time to clean the baked-on, caked-on grease inside all the parts to include the vents on the door and under the control panel using a power-washer when possible. I obtained auto-strength grease cutter/remover and soaked every "group" of screws in separate glass jars with covers (labeled). I also taped screws to a piece of paper, traced them to make sure they went back in the same place, and washed these as I went along. At the time the parts were received they were packaged in a fantastic way - quick shipping, easy to order, and I immediately started to reassemble the door. When I found my video wasn't enough to help me get the door assembled properly I used .pdf files I found on PartSelect which were extemely helpful and with a laptop close by I referred to the video I had taken and also SmartSelect's .pdf files. Because my digital camera was - and is now defective - I lost some of the most important video and this is the reason it took me almost 5-1/2 hours to reassemble the door. I wanted it to be correct given the oven is self-cleaning plus I do not want fires in the house!! All parts were laid out across three rooms and after being like this for almost a week it was great to have the entire oven back together again. At this point the oven door, when opened, is now facing "up" at least 3/4" as opposed to hanging down as it was before this project started. I closed the door and it actually pulled itself shut - something it hadn't done in years! The hinges came with pins already inserted so I didn't have to wrestle with the hinges to insert the original pins. The gasket was the easiest part to replace - simple removal of the old, worn, charred one and pop in the new one using the little clips that came on the hinge. The hinges themselves are extremely strong and well-made. After this project I have to say the oven now looks BETTER than when purchased, my mother has used it to cook with only once and it took 1/2 to 3/4 the time given the door is now completely closed because of the new hinges. I am totally satisfied with the parts, with PartSelect, will keep this site as a reference for further replacement parts if needed, and the oven is positively GORGEOUS after it was thoroughly cleansed of built-up grease. It looks BETTER than a new oven!! THANK YOU, PARTSELECT, for all your help and perfect parts!!

Took off the covers and replaced the little bulbs. Took a long time to figure out how to get the covers off. Bulbs were $26 apiece!

I was able to convince a local mechanic that he could do this after watching it done four times. The most difficult part was unscrewing and taking out the oven to get to the back. He suggested since this has happened everytime I used the self-cleaning feature, that I cut a hole in the wall for easier access (tongue-in-cheek). The most difficult part was dealing with the extended warranty service plan - this is covered, but they could not find a technician to do this. Then I found out they don't pay mileage so who would want to come out to a rural ND ranch to repair an oven?

I took the new try out of the box and placed it on the turntable and I was DONE! Took about 10 seconds. The delivery was speedy as promised. I will definitely order from this company again for replacement parts.Very good customer service and communication.

Honestly, I was afraid to order from this website, but after reviews, I placed my order, and 2-3 days later, my glass tray was replaced in my Microwave! I was freaking out because you just cant go back to Sears or Standard Brands and get a new one...everything is on-line. Im VERY happy.

Lifted out the chipped one, inserted the new one. Pretty simple.

I ordered it from PartSelect one evening and had the replacement glass one day later. It was the quickest service I have ever experienced. Now, I can continue to use my microwave. Thanks for such great & timely service.

There are hinges on the door that need to be lifted up to take the entire oven door off the appliance. The screws are taken off of the door to get to the interior glass. The cracked oven door was simply taken off and replaced by the new one and the screws were put back and the door was placed by hooking it onto the appliance and the hinges were dropped down. Simple as that!

Have a Whirlpool Accubake self cleaning wall oven that quit working after doing a cleaning. Found that the thermal overload safety thermostat might be the problem. Ordered the part which arrived in a couple of days. Installation was very easy and took about 10 minutes. First turn off power to the oven. Slide the oven out, remove the back panel, remove the old safety thermostat which has two wires coming off of it, and replace it with the new one. Put the back panel on and slid the oven back in. Turned the power to the oven back on and we had heat. Problem solved.

Removing the door was the first challenge but once the door was off it was a matter of disassembling the door to get access to the interior door. If you remove all pieces and line them up in the order that they are removed you have a good chance for success.

Turned off the power/ unscrewed the oven from the cabinet and slid it out took the back off the oven and the part was right there. What I would like to know is why this happens so frequently? This is the 2nd time and it always happens after the self cleaning is done.

I am not a big do-it-yourselfer, so maybe I might have found this more difficult than expected. When I first looked at the oven before ordering the part, I saw a couple of screws and it seemed like an easy task. However, I found that I had to remove to whole door first, which was actually easy. Then I started to remove the case. Then I removed several layers of a puzzle. Oven door had 3 pieces of glass and 3 metal brackets. The installation video was for a completely different oven. Although I got out the broken glass easily, I had difficulty reassembling. The oven diagram for the parts was even deceiving. I had to involve my spouse and after an hour of cursing everything, we finally managed to get the thing back together. Whoever designed this oven must have been a deranged German scientist. However, everything is back to normal and I probably saved a couple hundred bucks for a repairman.