KEMS308GSS0 KitchenAid Microwave Oven Combo - Instructions
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- Customer:
- JACOB from MIAMI, FL
- Parts Used:
- WP4449259
- Difficulty Level:
- A Bit Difficult
- Total Repair Time:
- 15 - 30 mins
- Tools:
- Screw drivers
The Inner Glass Door Was Shattered
I ordered the part online and after recieving it I downloaded the manual from kitchenaid online and it explain exactly how to replace this part and I followed the instructiones and it worked with not too much difficult . It took me about an hour between reeding the instructions and doing the job itself
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- Customer:
- Charles from Georgetown, TX
- Parts Used:
- WP4449259
- Difficulty Level:
- Easy
- Total Repair Time:
- 15 - 30 mins
- Tools:
- Screw drivers
Broken inside glass
opened door and secured the open position with a 3/8 allen wrench through the hole at the base of the support arm. (small bolt or other round, short object can be used). This locks the door in a 75% open position. Locking the door open allows easy lift and removal. Six screws and the door is apart. Clean and reassemble.
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- Customer:
- Michael from LAKE FOREST, CA
- Parts Used:
- WP4449259
- Difficulty Level:
- A Bit Difficult
- Total Repair Time:
- 30 - 60 mins
- Tools:
- Screw drivers
Inner glass door shattered
Unlocked the latches that hold door into oven. Removed door to work on it. Disassembled door by removing all the screws that hold it together. Removed two other glass sheets to access location. Cleaned out broken glass. Installed new glass sheet and reinstalled two other glass sheets. Reassembled door and reinstalled in oven. Not difficult, just a fair number of parts and pieces to take apart and put back together.
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- Customer:
- Howard from Boynton Beach, FL
- Parts Used:
- 350930
- Difficulty Level:
- Easy
- Total Repair Time:
- 30 - 60 mins
- Tools:
- Nutdriver
Both outside door handles turned very beige
Everything worked perfectly---thanks to the suggestion of your call center agent. She suggested that since the replacement door handles were no longer available, I should consider repainting them--it worked like a charm. Please tell her she was a life saver. We rent that house in Fl and my returning tenants had complained about the discoloring refer handles. Thank you
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- Customer:
- Joseph R from East Falmouth, MA
- Parts Used:
- WP8303556
- Difficulty Level:
- A Bit Difficult
- Total Repair Time:
- More than 2 hours
- Tools:
- Screw drivers
Broken door spring required removing the fron of the door
Removed the door frame by breaking it as there was no obivious way to get at a couple of the screws. Replaced the broken right spring as it was the original problem. Replaced the door frame by drilling a hole thru the exhaust tube of the regular oven mounted below the microwave.
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- Customer:
- JOHN from CANTON, OH
- Parts Used:
- WPW10016550
- Difficulty Level:
- A Bit Difficult
- Total Repair Time:
- 1- 2 hours
- Tools:
- Screw drivers
air circulation fan assembly
Remove oven from wall, remove top and back covers.Remove old fan assembly. The new assembly fit right in and works great.
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- Customer:
- Jane from LIttle River, SC
- Parts Used:
- WP4449259
- Difficulty Level:
- Difficult
- Total Repair Time:
- More than 2 hours
- Tools:
- Pliers, Screw drivers
Inside oven door glass was cracked as I tried to clean after self-cleaning oven.
As I did not have a manual, I found all the website instructions very helpful. I had quite a hard time after installing the glass to figure out how to put it back together. The insulation between the oven glass is tricky to keep in tact. I also did not have allen wrenches to keep hinges open, so I used a variety of large bolts and screws. Finally after lots of hours, and almost calling a repairman, I did do it!
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- Customer:
- Ward from Santa Rosa, CA
- Parts Used:
- WP4452259
- Difficulty Level:
- Difficult
- Total Repair Time:
- More than 2 hours
- Tools:
- Screw drivers
The torsion spring broke.
I broke the outer window glass because the instructions didn't inform me that once a couple screws are removed the outer door glass can and will fall from the rest of the door piece and shatter on the ground! After paying $180 dollars to get the replacement I gingerly continued to dismantle the rest of the door to get to the torsion springs. Another issue with dis and Reassembly is the lower oven chassis heat exhaust vent is directly below one of the screws that holds the door together. I drilled a 1/4 hole that allowed the screwdriver to pass through the sheet metal exhaust vent! Plastic can and will crack, screws can and will get stripped and it would be wise to have an assistant to help hold it together during reassembly. Otherwise it's really easy and all you need is a Phillips screw driver! LOL
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- Customer:
- Helen from Bryson City, NC
- Parts Used:
- WP4449259
- Difficulty Level:
- A Bit Difficult
- Total Repair Time:
- 1- 2 hours
- Tools:
- Screw drivers
Broke inside glass by touching it while hot with wet rag
first you have to remove door, so open door all the way, pull back the lever on each hinge, then close door all the way, it will be able to be pulled straight out then, but be careful, its a heavy sucker. I layed a blanket out on table and layed door on blanket, start by taking out screws around the edges of door, keep these in separate container.(don't lose any). now you need to separate the door in half, this can be a lil difficult, mine had grease build up on one end that I had to be scraped . pay special attention to how the brackets go and how the door comes apart, this info will be needed later, now that door is in half, you will need to start taking the 2 other layers of glass out, please pay attention how you take apart, it has to be replaced exactly right. take pics if needed. when you get to the broken glass, take out carefully, and place glass over opening, centered well. now you have to start replacing the other layers, the replaced broken glass is kept in place by pressure, once you get the other glass layers in do not lift up door, you will need to put in the screws under the door, one of which tightens the hinge base to the door, these are the screws that tighten the replaced glass, I found this out the hard way and had to undo the whole thing again to recenter the glass, once tight, just keep going backwards replacing the other half of door. once you do this you will either say, wow that stunk, or wow that was easier than I thought. if you don't have patience, then take the door and glass to a repair shop, because you are dealing with 3 pieces of glass costing 50.00 each. be smart.
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- Customer:
- charlotte from Birmingham, AL
- Parts Used:
- WP4449259
- Difficulty Level:
- Difficult
- Total Repair Time:
- 1- 2 hours
- Tools:
- Screw drivers
The inside glass on the oven door was cracked and needed to be replaced.
I took the door off the hinge, laid it on the kitchen island and began to unscrew the outside screws. Be sure to have a bowl to place all the screws so none fall to the floor. I would recommend taking pictures with a camera phone as you dismantle each piece. The extra time was spent trying to remember how to put the 4 panes of glass back together....and if I had pictures to refer to it would have been easier. SECOND TIP- DO NOT have your husband help with any of this. I probably could have finished in less than 30 minutes if I was doing it by myself. Once he went to bed, the reassembly was much easier.
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- Customer:
- Mark from Edmond, OK
- Parts Used:
- WP4449259
- Difficulty Level:
- Easy
- Total Repair Time:
- 1- 2 hours
- Tools:
- Screw drivers
inner door glass was broken
I used the manufacturers' manual as a guide and removed the door. This was not straightforward because the diagram was overly simplified. Once I figured it out, door removal was quite easy. I then took the door apart layer by layer (there are several), cleaning each part with oven cleaner, or detergent as I went. If not for cleaning, the repair would have taken half the amount of time. I then put the door together again and re-attached it. This was a little bit tricky but I got it to snap into place on the second attempt. Overall, this is a fairly easy repair and I do not have too much to add to existing comments. I would add the following: (1) Use work gloves to remove the broken glass. In fact, use gloves to handle all glass. (2) Take your time when re-assembling the door because the layers have to be lined up accurately for the screws to take and hold all of the layers together. In summary, I am very pleased with how this repair went. For 90 minutes of my time and $45, I was able to get the oven looking like new again.
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- Customer:
- Robert from Austin, TX
- Parts Used:
- WP4449259
- Difficulty Level:
- A Bit Difficult
- Total Repair Time:
- 1- 2 hours
- Tools:
- Pliers, Screw drivers
Inner Door Glass Broken
I did not remove the door. After removing as much broken glass as possible, I removed the two screws at the bottom of the door, pushing a bit against the plastic oven vents so the screwdriver could fit into the screw heads. I then removed the two screws on top of the oven door. This releases the outside of the door. I then removed the two bottom screws holding the bracket that holds the piece of glass fitting into the slot at the top. I bent back the tabs with pliers, cleaned the last bit of glass out of the slots, and then put the new glass in and bent the tabs back as much as possible. It actually was pretty tight. The rest is just cleaning and putting the pieces back together. Just be careful as the four screws that go into the top and bottom of the door are actually different from the other screws. Just make sure you keep all screws separated and use them as removed. Not too bad, just time consuming.
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- Customer:
- thomas from dallas, TX
- Parts Used:
- WP9759243
- Difficulty Level:
- A Bit Difficult
- Total Repair Time:
- 1- 2 hours
- Tools:
- Nutdriver, Screw drivers
after a self-cleaning cycle, oven would not warm (broiler didn't work either)
I did some research on blogs and identified the thermal fuse as likely culprit. Ordered part from PartSelect.com, but had to call the 800 number because the parts diagram doesn't show this fuse, just the thermostat. The fuse is located on the back of the oven, so it must be removed from the cabinet, but that wasn't a huge project. There are a bunch of sheet metal screws holding the top and back covers that must be removed. The fuse is held on by two screws and has two wire connections. Getting the stove out and disassembling is the hard part, but not really difficult if you take your time. I used a foot stool that was about the same height as the bottom of the oven and just slid the oven out on a piece of cardboard. Make sure you turn the power off before starting.
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- Customer:
- W E from Jacksonville, TX
- Parts Used:
- WP4449259
- Difficulty Level:
- Easy
- Total Repair Time:
- 1- 2 hours
- Tools:
- Screw drivers
broken inner glass in oven door
I removed the oven door using the instructions in the book that came with the oven useing 2 allen wrenches as described. I called up the parts list for the oven door on my computer and made a copy.This was very helpful in removeing the door and getting to the broken glass and installing the new glass The one thing that that i regret was not ordering the insulation frame that went around the new glass. It was difficult getting it back in place.I would order this part if I have to do this again. I ordered the new glass on a Saturday and the new glass was delivered on Tuesday.Thank you for the great service. Bill- Texas
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- Customer:
- Donna from Castle Rock, CO
- Parts Used:
- WP4449259
- Difficulty Level:
- A Bit Difficult
- Total Repair Time:
- 1- 2 hours
- Tools:
- Screw drivers
Spilled liquid on hot door glass
Hardest part was getting the oven door off. Since I bought this house with oven already in place, I had no owner's manual. Tried to get it off with tips found on this site, no go. Went online and found the manual which said to insert allen wrench in holes in hinge, then lift up FROM THE BOTTOM. That is the key. Got door off, then found that replacing the inner glass is a multi step process that starts with the outside door, then multiple brackets to the next inside glass, then more braces to next glass, then finally you are at the broken (inside) glass.My advice would be to take pictures on cell phone or whatever of each level, so you know what goes where when you put it all back. I figured it out but would be faster with a picture. Anyway, got all together and the oven works fine, door looks great!.
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