KEMC378KSS0 KitchenAid Microwave Oven Combo - Instructions
Jump to:
Keep searches simple. Use keywords, e.g. "leaking", "pump", "broken" or "fit".
- Customer:
- william from Wellington, FL
- Parts Used:
- WPW10016550
- Difficulty Level:
- A Bit Difficult
- Total Repair Time:
- 30 - 60 mins
- Tools:
- Screw drivers
Blower very loud noise, all the time.
Removed double oven from cabinet after removing the doors, placing it on a milk crate, needs two people, turned it slightly to access the rear panels, removed panels and lower of the 2 motors and installed new motor, replaced all panels. I now have to check to make sure it is turned on it is so quiet! We lived with this noise so long because the appliance repair people said it was very expensive, about $400.00 to replace the motor, we did it for under $100.00 !!
Was this instruction helpful to you?
Thank you for voting!
- Customer:
- Tom from Fallston, MD
- Parts Used:
- WP9759243
- Difficulty Level:
- Easy
- Total Repair Time:
- 30 - 60 mins
- Tools:
- Pliers, Screw drivers
oven would not heat up in bake or broil
Removed oven from the wall. Take off back panel. Removed thermal overload thermostat. Replaced with new part and works great.
Was this instruction helpful to you?
Thank you for voting!
- Customer:
- Tom from Rancho Murieta, CA
- Parts Used:
- WP4449253
- Difficulty Level:
- A Bit Difficult
- Total Repair Time:
- 1- 2 hours
- Tools:
- Screw drivers
Replacing the interior oven door glass was the easy part. I'm still struggling with getting the hinges on the door to reinstall. Following all the installation instructions, but they still won't stay in place and door keeps coming out from frame.
By reversing the way I removed the door hinges from the frame, per the reinstall instructions. I called the 800# and they emailed me a diagram, but the hinges depicted were different than mine. When my back feels better, I'll keep trying.
Was this instruction helpful to you?
Thank you for voting!
- Customer:
- Donald from Torrance, CA
- Parts Used:
- WP4449253
- Difficulty Level:
- Easy
- Total Repair Time:
- 1- 2 hours
- Tools:
- Screw drivers
Glass cracked during cleaning cycle
Once the door was secured with hinge locking pins which I made out of cut off 16 penny nails,I removed the door , layed it on a soft padded piece of vinyl and proceeded to remove the inside top cover which was secured with phillips screws on the top and sides. I was then greeted by 2 sheets of glass before I could get to the front glass which was the one that cracked.These sheets of glass were secures with slotted metal frames which also required removing several screws and braces. I was then able to remove the cracked glass and replace it with the new glass panel. Then I had to reverse the steps to assemble the door which was fairly easy since I made a diagram of the steps when I disassembled the door (this saved me alot of aggravation since my memory isn't what it used to be. The door was fitted into the frame of the oven and once the hinges were in place I removed the pins and closed the door. It was at that point that I got a kiss from my grateful wife. End of story.
Was this instruction helpful to you?
Thank you for voting!
- Customer:
- Daniel from Garland, TX
- Parts Used:
- WP4449253
- Difficulty Level:
- Difficult
- Total Repair Time:
- 1- 2 hours
- Tools:
- Screw drivers
Cracked Interior Oven Glass
I am not a big do-it-yourselfer, so maybe I might have found this more difficult than expected. When I first looked at the oven before ordering the part, I saw a couple of screws and it seemed like an easy task. However, I found that I had to remove to whole door first, which was actually easy. Then I started to remove the case. Then I removed several layers of a puzzle. Oven door had 3 pieces of glass and 3 metal brackets. The installation video was for a completely different oven. Although I got out the broken glass easily, I had difficulty reassembling. The oven diagram for the parts was even deceiving. I had to involve my spouse and after an hour of cursing everything, we finally managed to get the thing back together. Whoever designed this oven must have been a deranged German scientist. However, everything is back to normal and I probably saved a couple hundred bucks for a repairman.
Was this instruction helpful to you?
Thank you for voting!
- Customer:
- thomas from dallas, TX
- Parts Used:
- WP9759243
- Difficulty Level:
- A Bit Difficult
- Total Repair Time:
- 1- 2 hours
- Tools:
- Nutdriver, Screw drivers
after a self-cleaning cycle, oven would not warm (broiler didn't work either)
I did some research on blogs and identified the thermal fuse as likely culprit. Ordered part from PartSelect.com, but had to call the 800 number because the parts diagram doesn't show this fuse, just the thermostat. The fuse is located on the back of the oven, so it must be removed from the cabinet, but that wasn't a huge project. There are a bunch of sheet metal screws holding the top and back covers that must be removed. The fuse is held on by two screws and has two wire connections. Getting the stove out and disassembling is the hard part, but not really difficult if you take your time. I used a foot stool that was about the same height as the bottom of the oven and just slid the oven out on a piece of cardboard. Make sure you turn the power off before starting.
Was this instruction helpful to you?
Thank you for voting!
- Customer:
- Lyn from Sonoma, CA
- Parts Used:
- W11373838
- Difficulty Level:
- Really Easy
- Total Repair Time:
- Less than 15 mins
Replaced broken glass cooking tray
I took the new try out of the box and placed it on the turntable and I was DONE! Took about 10 seconds. The delivery was speedy as promised. I will definitely order from this company again for replacement parts.Very good customer service and communication.
Was this instruction helpful to you?
Thank you for voting!
- Customer:
- Bruce from Clarksville, MD
- Parts Used:
- WP4452164
- Difficulty Level:
- Really Easy
- Total Repair Time:
- Less than 15 mins
- Tools:
- Screw drivers
Main oven interior bulbs burned out
The Kitchenaid oven has 2 interior oven lights. They are behind rectangular glass panels, in an assembly housing The repair is pretty simple. Shut off the power at the breaker box to the oven first. First remove the small screw that holds in the assembly with a Phillips screwdriver. Put down a white piece of paper towel to catch it in case it drops. It is grey color and hard to find against the bottom of the oven. This will free up the assembly and you can move it out. There is a wire on the back so it only comes out a short distance. Next the glass panel covering the bulb must be removed. The small metal clamp with 2 projections that act like a spring to put tension on the glass. Gently pull this out parallel to to the glass and it will release the lens. The old bulb is a simple 2 prong halogen that pulls out easily. Replace it with the new bulb carefully pushing the prongs in. If you did not turn off the power the light will come on immediately. it will get hot quickly so don't touch it for more than a few seconds. Next slide the glass lens back into place into the back of the assembly. Slip the other clip with the screw back on the front. Replace the assembly back into the oven side opening. Secure by replacing the small screw removed in the beginning. You are done. It is about a 5 minute job start to finish. I would replace both bulbs even if only one went out because the other one probably will go out a short time later and you will have to go through this again soon. Oh, and cheap bulbs are not worth it. They are very dim and burn out quickly. Go with the better bulbs you get from PartSelect.
Was this instruction helpful to you?
Thank you for voting!
- Customer:
- Don from Davenport, WA
- Parts Used:
- WP9759243
- Difficulty Level:
- Really Easy
- Total Repair Time:
- Less than 15 mins
control panel quit working, ovens would not operate
Contacted repair person on line and explained the problem. Person suggested testing the thermal fuse. Checked for continuity and there was none indicating the fuse was blown. Ordered new part and installed. Everything working again. Only problem was that the new part did not have the same connection as the old one on one end. Made substitution and it worked.
Was this instruction helpful to you?
Thank you for voting!
- Customer:
- Ira from Manchaca, TX
- Parts Used:
- WP9759243
- Difficulty Level:
- Really Easy
- Total Repair Time:
- Less than 15 mins
- Tools:
- Pliers, Screw drivers
Oven not heating
Have a Whirlpool Accubake self cleaning wall oven that quit working after doing a cleaning. Found that the thermal overload safety thermostat might be the problem. Ordered the part which arrived in a couple of days. Installation was very easy and took about 10 minutes. First turn off power to the oven. Slide the oven out, remove the back panel, remove the old safety thermostat which has two wires coming off of it, and replace it with the new one. Put the back panel on and slid the oven back in. Turned the power to the oven back on and we had heat. Problem solved.
Was this instruction helpful to you?
Thank you for voting!
- Customer:
- Richard from Sarasota, FL
- Parts Used:
- WP8203546
- Difficulty Level:
- Easy
- Total Repair Time:
- Less than 15 mins
- Tools:
- Pliers, Screw drivers
circuit breaker blew
I went to the source of power on the stove and noticed one of the terminals had come loose from the terminal block and had shorted out against the cover of the terminal junction. After prying the loose terminal off cover I ordered new terminal block and received it the 2nd day. I removed the old terminal block and replaced the part in about 10 minutes..Thank you Parts Select for your easy to find diagrams and quick delivery.
Was this instruction helpful to you?
Thank you for voting!
- Customer:
- Dale from SPOKANE, WA
- Parts Used:
- WP9759243
- Difficulty Level:
- Really Easy
- Total Repair Time:
- Less than 15 mins
- Tools:
- Screw drivers
Oven locked and heated up, we then shut of the breaker. After resetting the breaker the oven would not turn on.
Unscrewed the old thermostat took off the conectors then replaced with new one, and screwed it back on.
Was this instruction helpful to you?
Thank you for voting!
- Customer:
- Charlene from Ada, OK
- Parts Used:
- WP9759243
- Difficulty Level:
- Really Easy
- Total Repair Time:
- Less than 15 mins
- Tools:
- Screw drivers
No heat after self clean
Killed the power to oven, removed oven from its enclosure (its heavy), removed back off oven and the part that needed to be replaced was right there. After that simply reverse the procedure. Honestly hardest part of whole job was remembering what i did with the screwdriver after my last home repair job. The oven is heavy you may need help.
Was this instruction helpful to you?
Thank you for voting!
- Customer:
- William from Dunn Loring, VA
- Parts Used:
- W11373838
- Difficulty Level:
- Really Easy
- Total Repair Time:
- Less than 15 mins
Chipped glass serving tray in microwave
Lifted out the chipped one, inserted the new one. Pretty simple.
Was this instruction helpful to you?
Thank you for voting!
- Customer:
- Lisa from Happy Valley, OR
- Parts Used:
- W11373838
- Difficulty Level:
- Really Easy
- Total Repair Time:
- Less than 15 mins
I broke my microwave glass tray
Honestly, I was afraid to order from this website, but after reviews, I placed my order, and 2-3 days later, my glass tray was replaced in my Microwave! I was freaking out because you just cant go back to Sears or Standard Brands and get a new one...everything is on-line. Im VERY happy.
Was this instruction helpful to you?
Thank you for voting!