KEMC378KBT03 KitchenAid Microwave Oven Combo - Instructions

This site helped me diagnois the problem rating the suggested problem as a 99% chance cause of the problem. Ordered the thermal overload safety thermostat and it arrived in just two days. Repair was quick and easy once getting the oven removed from the cabinet. (It's very heavy so have some assistance or a sturdy stand to set it out on.)#2 Phillips scredriver and needle nose pliers were only tools needed. Overall, an easy repair for anyone.

Turned off the power/ unscrewed the oven from the cabinet and slid it out took the back off the oven and the part was right there. What I would like to know is why this happens so frequently? This is the 2nd time and it always happens after the self cleaning is done.

I am not a big do-it-yourselfer, so maybe I might have found this more difficult than expected. When I first looked at the oven before ordering the part, I saw a couple of screws and it seemed like an easy task. However, I found that I had to remove to whole door first, which was actually easy. Then I started to remove the case. Then I removed several layers of a puzzle. Oven door had 3 pieces of glass and 3 metal brackets. The installation video was for a completely different oven. Although I got out the broken glass easily, I had difficulty reassembling. The oven diagram for the parts was even deceiving. I had to involve my spouse and after an hour of cursing everything, we finally managed to get the thing back together. Whoever designed this oven must have been a deranged German scientist. However, everything is back to normal and I probably saved a couple hundred bucks for a repairman.

Once the door was secured with hinge locking pins which I made out of cut off 16 penny nails,I removed the door , layed it on a soft padded piece of vinyl and proceeded to remove the inside top cover which was secured with phillips screws on the top and sides. I was then greeted by 2 sheets of glass before I could get to the front glass which was the one that cracked.These sheets of glass were secures with slotted metal frames which also required removing several screws and braces. I was then able to remove the cracked glass and replace it with the new glass panel. Then I had to reverse the steps to assemble the door which was fairly easy since I made a diagram of the steps when I disassembled the door (this saved me alot of aggravation since my memory isn't what it used to be. The door was fitted into the frame of the oven and once the hinges were in place I removed the pins and closed the door. It was at that point that I got a kiss from my grateful wife. End of story.

After reading other repair reports and talking to a representative, I ordered the thermal overload safety thermostat. Relatively easy to install after removing the oven from the cabinet, only it did not work. After going over the wiring with a voltage meter, we discovered there was no power to the upper oven, only the lower oven was working. Took the panel off the top of the oven and found a wire which was not attached to anything. Never needed this part at all. This oven was purchased from a second-hand store and was used in a remodeling. $52 for part and $100 for serviceman to make the oven operational.

Broke again - same spring - 4th time, maybe 10 years old. Last break/fix was October 2010, so got just a little over 2 years out of a new one. Only me and my wife, so not like it's 5 wild kids and their friends attacking the door. Just a bad design, it seems. But, see my earlier instructions - every time this happens, I order new part, print out my old instructions, wait a day or so for part to arrive (really quick this time - asked for 3-5 days delivery, got part in just 1!!! Way to go PartSelect!!!!), then repair in 25-30 min.

I went to the source of power on the stove and noticed one of the terminals had come loose from the terminal block and had shorted out against the cover of the terminal junction. After prying the loose terminal off cover I ordered new terminal block and received it the 2nd day. I removed the old terminal block and replaced the part in about 10 minutes..Thank you Parts Select for your easy to find diagrams and quick delivery.

Unscrewed the old thermostat took off the conectors then replaced with new one, and screwed it back on.

Ordered a new cooking tray and it was shipped within two hours. Packaging was excellent and well protected.

Contacted repair person on line and explained the problem. Person suggested testing the thermal fuse. Checked for continuity and there was none indicating the fuse was blown. Ordered new part and installed. Everything working again. Only problem was that the new part did not have the same connection as the old one on one end. Made substitution and it worked.

Killed the power to oven, removed oven from its enclosure (its heavy), removed back off oven and the part that needed to be replaced was right there. After that simply reverse the procedure. Honestly hardest part of whole job was remembering what i did with the screwdriver after my last home repair job. The oven is heavy you may need help.

First, I'll say this website made it easy to find and order the part, it arrived quickly and reading others' reviews helped with installation. My Dad and I did the repair together, which really helped - my Dad is an fantastic handyman! We removed the door by lifting it up out of the hinges - a little difficult to get the right angle, but we succeeded with a little wiggling. We disassembled each later of glass/door, keeping each layer in order with screws so we could retrace our steps. I cleaned each layer thoroughly, which added to the time. Unfortunately, just as we were putting the last part on (exterior door with glass), the glass shattered as I tightened the screw! Ack! My Dad said it's because the glass was old and easy to shatter. Maybe I tightened the screw too much? So, back to the website I go to order the next part. We expect it to arrive soon. The bad news: another Christmas without an oven. The good news: my oven is now clean as new (I even removed the back fan cover to clean the fan - couldn't have done that without removing the door) and the parts added up to a fraction of the cost of a new oven.

Removing the door was the first challenge but once the door was off it was a matter of disassembling the door to get access to the interior door. If you remove all pieces and line them up in the order that they are removed you have a good chance for success.

Second time we've ordered from partselect.com and we're very pleased with their service!! Replaced interior glass and as we were doing so, the exterior glass shattered - apparently from age. So ordered the next part; it arrived quickly and well packed and somewhat reasonably priced. All was easy re-assembling the door in all it's layers until it came down to putting the door back on. The springloaded hinges are tough! We found some directions that really helped us. Then it took about 1/2 minute and we're done!

There are hinges on the door that need to be lifted up to take the entire oven door off the appliance. The screws are taken off of the door to get to the interior glass. The cracked oven door was simply taken off and replaced by the new one and the screws were put back and the door was placed by hooking it onto the appliance and the hinges were dropped down. Simple as that!