KEMC378KBL02 KitchenAid Microwave Oven Combo - Instructions

Killed the power to oven, removed oven from its enclosure (its heavy), removed back off oven and the part that needed to be replaced was right there. After that simply reverse the procedure. Honestly hardest part of whole job was remembering what i did with the screwdriver after my last home repair job. The oven is heavy you may need help.

Took off the covers and replaced the little bulbs. Took a long time to figure out how to get the covers off. Bulbs were $26 apiece!

I was able to convince a local mechanic that he could do this after watching it done four times. The most difficult part was unscrewing and taking out the oven to get to the back. He suggested since this has happened everytime I used the self-cleaning feature, that I cut a hole in the wall for easier access (tongue-in-cheek). The most difficult part was dealing with the extended warranty service plan - this is covered, but they could not find a technician to do this. Then I found out they don't pay mileage so who would want to come out to a rural ND ranch to repair an oven?

Contacted repair person on line and explained the problem. Person suggested testing the thermal fuse. Checked for continuity and there was none indicating the fuse was blown. Ordered new part and installed. Everything working again. Only problem was that the new part did not have the same connection as the old one on one end. Made substitution and it worked.

I found several posts about Whirlpool/KitchenAid ovens having this problem and most of the time this required a replacement of the thermal fuse. Other than the large number of screws to remove the oven and the sheet metal coverings, replacing the fuse was mostly about waiting to get the part. If I had a local dealer with the fuse, I probably could have been baking Deep Dark Chocolate Cheesecake that same evening. Even so, this particular repair should be left to those familiar with doing moderate-level handyman type repairs. You have to make sure the breaker is off and beware of the sharp edges on sheet metal. Fortunately, the fuse was easy to find using online documentation for my model. Part Select was very helpful when my original order did not arrive. Their customer service was great!

Removed trim strip from each side of oven, removed one screw from each side hat held oven in place and slid oven out of wall. Finally found the thermostat located on the back side of the oven after removing the sheet metal on back. replaced the thermostat and reversed the procedure. Only difficult part was locating the thermostat. I thought it was on top, when in fact it was on the back. Pretty easy, really, and saved some cash in the process.

Unscrewed the old thermostat took off the conectors then replaced with new one, and screwed it back on.

Like others said, the trick was getting the oven door off. If you don't have the instructions, here's how: Open the door all the way. Shine a flashlight on the hinge, and you will see an open hole about 3/16" diameter below the hingepin and toward the oven. With the door open, put a 5/32" allen wrench or any other comparably-sized metal pin into the hole in each hinge. With the pins in place, close the door as far as it will go, which is almost but not quite fully closed. Put one hand under the door handle, the other hand under the bottom of the door, and pull the bottom of the door down and out. With maybe a little wiggling, it will come right out. That's really all there is to it! Taking out all the glass layers is straightforward; you don't need any instructions to see how to do it.

Ordered a new cooking tray and it was shipped within two hours. Packaging was excellent and well protected.

I ordered it from PartSelect one evening and had the replacement glass one day later. It was the quickest service I have ever experienced. Now, I can continue to use my microwave. Thanks for such great & timely service.

By reversing the way I removed the door hinges from the frame, per the reinstall instructions. I called the 800# and they emailed me a diagram, but the hinges depicted were different than mine. When my back feels better, I'll keep trying.

After reading other repair reports and talking to a representative, I ordered the thermal overload safety thermostat. Relatively easy to install after removing the oven from the cabinet, only it did not work. After going over the wiring with a voltage meter, we discovered there was no power to the upper oven, only the lower oven was working. Took the panel off the top of the oven and found a wire which was not attached to anything. Never needed this part at all. This oven was purchased from a second-hand store and was used in a remodeling. $52 for part and $100 for serviceman to make the oven operational.

Have a Whirlpool Accubake self cleaning wall oven that quit working after doing a cleaning. Found that the thermal overload safety thermostat might be the problem. Ordered the part which arrived in a couple of days. Installation was very easy and took about 10 minutes. First turn off power to the oven. Slide the oven out, remove the back panel, remove the old safety thermostat which has two wires coming off of it, and replace it with the new one. Put the back panel on and slid the oven back in. Turned the power to the oven back on and we had heat. Problem solved.

Removing the door was the first challenge but once the door was off it was a matter of disassembling the door to get access to the interior door. If you remove all pieces and line them up in the order that they are removed you have a good chance for success.

I did some research on blogs and identified the thermal fuse as likely culprit. Ordered part from PartSelect.com, but had to call the 800 number because the parts diagram doesn't show this fuse, just the thermostat. The fuse is located on the back of the oven, so it must be removed from the cabinet, but that wasn't a huge project. There are a bunch of sheet metal screws holding the top and back covers that must be removed. The fuse is held on by two screws and has two wire connections. Getting the stove out and disassembling is the hard part, but not really difficult if you take your time. I used a foot stool that was about the same height as the bottom of the oven and just slid the oven out on a piece of cardboard. Make sure you turn the power off before starting.