KBHC109JBL04 KitchenAid Microwave Oven Combo - Instructions

I ordered it from PartSelect one evening and had the replacement glass one day later. It was the quickest service I have ever experienced. Now, I can continue to use my microwave. Thanks for such great & timely service.

Had to screw off old terminal block & screw on new one

Broke again - same spring - 4th time, maybe 10 years old. Last break/fix was October 2010, so got just a little over 2 years out of a new one. Only me and my wife, so not like it's 5 wild kids and their friends attacking the door. Just a bad design, it seems. But, see my earlier instructions - every time this happens, I order new part, print out my old instructions, wait a day or so for part to arrive (really quick this time - asked for 3-5 days delivery, got part in just 1!!! Way to go PartSelect!!!!), then repair in 25-30 min.

Honestly, I was afraid to order from this website, but after reviews, I placed my order, and 2-3 days later, my glass tray was replaced in my Microwave! I was freaking out because you just cant go back to Sears or Standard Brands and get a new one...everything is on-line. Im VERY happy.

I took the new try out of the box and placed it on the turntable and I was DONE! Took about 10 seconds. The delivery was speedy as promised. I will definitely order from this company again for replacement parts.Very good customer service and communication.

removed broken part and replaced it with new glass panel. I was very pleased with parts select. easy to find part needed , decent price and fast shipping. I would not recommend Kitchen aid appliancec though, I bought 5 all new a couple years ago when I redid my kitchen and every one of them broke something within a few months. They are junk!

To access the springs you have to take the outer door off. This is the stainless steel panel with the glass panel. On the inside of the door on the plastic panel near the top are two small screws. You must remove them. BEWARE the screws and two clips at the bottom of the door are the ONLY things holding the door on. I removed the two screws and the $160.00 door fell on the floor and broke. After ordering a new door I went back to replacing the springs ( one broke but I ordered both of them ). To get at the springs you must remove the plastic panel. To do this you must remove the plastic vent panel between the microwave and the oven ( 4 screws ). There are two screws holding the plastic piece on at the bottom. The one on the right is easy to get to, the one on the left is above the metal snorkel like vent. Inside the vent is a screw I removed it with a pair of pliers ( very tedious ). With the screw out move the vent to the right to access the second screw then remove plastic the springs go right in with no problem. Reverse procedure and you're done. Remember two screws on outer door and then it drops.

To remove the oven door, you have to slide 2 small nails into the holes in side of the hinges. When you then close the oven door, the nails force the hinges out of the oven box, and the door comes off. Lay the door on a cloth face down, and remove the phillips screws around the perimeter. The door comes apart in layers, with more screws and layers of glass inside. Lay in the new glass, and reassemble. Carry the door over to the oven and push the hinges in hard at the bottom. Lay the door flat to remove the nails. Close the door. Job done.