KEMC378KSS01 KitchenAid Microwave Oven Combo - Instructions

First, I'll say this website made it easy to find and order the part, it arrived quickly and reading others' reviews helped with installation. My Dad and I did the repair together, which really helped - my Dad is an fantastic handyman! We removed the door by lifting it up out of the hinges - a little difficult to get the right angle, but we succeeded with a little wiggling. We disassembled each later of glass/door, keeping each layer in order with screws so we could retrace our steps. I cleaned each layer thoroughly, which added to the time. Unfortunately, just as we were putting the last part on (exterior door with glass), the glass shattered as I tightened the screw! Ack! My Dad said it's because the glass was old and easy to shatter. Maybe I tightened the screw too much? So, back to the website I go to order the next part. We expect it to arrive soon. The bad news: another Christmas without an oven. The good news: my oven is now clean as new (I even removed the back fan cover to clean the fan - couldn't have done that without removing the door) and the parts added up to a fraction of the cost of a new oven.

Took off the covers and replaced the little bulbs. Took a long time to figure out how to get the covers off. Bulbs were $26 apiece!

I was able to convince a local mechanic that he could do this after watching it done four times. The most difficult part was unscrewing and taking out the oven to get to the back. He suggested since this has happened everytime I used the self-cleaning feature, that I cut a hole in the wall for easier access (tongue-in-cheek). The most difficult part was dealing with the extended warranty service plan - this is covered, but they could not find a technician to do this. Then I found out they don't pay mileage so who would want to come out to a rural ND ranch to repair an oven?

Removing the door was the first challenge but once the door was off it was a matter of disassembling the door to get access to the interior door. If you remove all pieces and line them up in the order that they are removed you have a good chance for success.

Have a Whirlpool Accubake self cleaning wall oven that quit working after doing a cleaning. Found that the thermal overload safety thermostat might be the problem. Ordered the part which arrived in a couple of days. Installation was very easy and took about 10 minutes. First turn off power to the oven. Slide the oven out, remove the back panel, remove the old safety thermostat which has two wires coming off of it, and replace it with the new one. Put the back panel on and slid the oven back in. Turned the power to the oven back on and we had heat. Problem solved.

The Kitchenaid oven has 2 interior oven lights. They are behind rectangular glass panels, in an assembly housing The repair is pretty simple. Shut off the power at the breaker box to the oven first. First remove the small screw that holds in the assembly with a Phillips screwdriver. Put down a white piece of paper towel to catch it in case it drops. It is grey color and hard to find against the bottom of the oven. This will free up the assembly and you can move it out. There is a wire on the back so it only comes out a short distance. Next the glass panel covering the bulb must be removed. The small metal clamp with 2 projections that act like a spring to put tension on the glass. Gently pull this out parallel to to the glass and it will release the lens. The old bulb is a simple 2 prong halogen that pulls out easily. Replace it with the new bulb carefully pushing the prongs in. If you did not turn off the power the light will come on immediately. it will get hot quickly so don't touch it for more than a few seconds. Next slide the glass lens back into place into the back of the assembly. Slip the other clip with the screw back on the front. Replace the assembly back into the oven side opening. Secure by replacing the small screw removed in the beginning. You are done. It is about a 5 minute job start to finish. I would replace both bulbs even if only one went out because the other one probably will go out a short time later and you will have to go through this again soon. Oh, and cheap bulbs are not worth it. They are very dim and burn out quickly. Go with the better bulbs you get from PartSelect.

I followed the step-by-step instructions from Steve on the part select videos posted on Youtube.

Unscrewed the microwave door, held by 2 screws, near upper edge.The whole panel ie stainless steel plate with glass was removed.The door handle was unscrewed and handle removed.The handle was screwed into the new panel( Stainless steel with glass window)and then slided back carefully into the 2 bottom clips/holders.Holes were aligned and screws put back in place.

To remove the oven door, you have to slide 2 small nails into the holes in side of the hinges. When you then close the oven door, the nails force the hinges out of the oven box, and the door comes off. Lay the door on a cloth face down, and remove the phillips screws around the perimeter. The door comes apart in layers, with more screws and layers of glass inside. Lay in the new glass, and reassemble. Carry the door over to the oven and push the hinges in hard at the bottom. Lay the door flat to remove the nails. Close the door. Job done.

After reading other repair reports and talking to a representative, I ordered the thermal overload safety thermostat. Relatively easy to install after removing the oven from the cabinet, only it did not work. After going over the wiring with a voltage meter, we discovered there was no power to the upper oven, only the lower oven was working. Took the panel off the top of the oven and found a wire which was not attached to anything. Never needed this part at all. This oven was purchased from a second-hand store and was used in a remodeling. $52 for part and $100 for serviceman to make the oven operational.

I found several posts about Whirlpool/KitchenAid ovens having this problem and most of the time this required a replacement of the thermal fuse. Other than the large number of screws to remove the oven and the sheet metal coverings, replacing the fuse was mostly about waiting to get the part. If I had a local dealer with the fuse, I probably could have been baking Deep Dark Chocolate Cheesecake that same evening. Even so, this particular repair should be left to those familiar with doing moderate-level handyman type repairs. You have to make sure the breaker is off and beware of the sharp edges on sheet metal. Fortunately, the fuse was easy to find using online documentation for my model. Part Select was very helpful when my original order did not arrive. Their customer service was great!

Turned the circuit breaker off, removed trim and the oven screws, pulled oven out, and placed on a stand in front. Electrical cord was just long enough without disconnecting. Removed the back panel, installed the old thermostat with the new one the same way. Used the same phillips screwdriver for the operation. Installed the oven using reverse order. Turn circuit breaker on, back in business. Prior comments definitely helped me a lot. Thanks.

This site helped me diagnois the problem rating the suggested problem as a 99% chance cause of the problem. Ordered the thermal overload safety thermostat and it arrived in just two days. Repair was quick and easy once getting the oven removed from the cabinet. (It's very heavy so have some assistance or a sturdy stand to set it out on.)#2 Phillips scredriver and needle nose pliers were only tools needed. Overall, an easy repair for anyone.

re thermostat/fuse breakage after cleaning: I replaced the part a 2nd time within a year, both times after a cleaning cycle and after 10 years of no similar problem . This time, when putting the oven back, I cleaned all around the door frame and noticed the exhaust grill was heavily filled with dust strands. It's possible this reduced the exhaust enough to overheat the oven during long high temp cleaning and blow the thermo fuse. Just a thought.

I followed these instructions put in by a fellow customer. These were very helpful. Just make sure the glass is finger print free before you put it all back together. My time was 30 minutes end to end. =========================== The first thing I did was to remove the oven door by releasing the two latches on the hinges (by hand). I then raised the door toward the vertical position and lifted up. The hinges slide out of the oven housing. I laid the door, inside face up on my island counter top. This ensures that none of the parts will fall when disassembling the door. Next I unscrewed the screws 4 top and bottom and four on the inside face. This releases the frame from the front housing. Lift the frame off the door, exposing the glass pieces. Lift off the broken inside glass and place the new piece in the glass retaining housing. Replace the outside frame and replace all screws. Take door back over to oven and slide hinge bottoms back into slots on oven. Rotate to horizontal position and flip latches back to locked position. Total time was about 10 minutes mainly because I was curious how the door was constructed and I poked around while it was disassembled