JK3800DH1BB General Electric Microwave Oven Combo - Instructions
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- Customer:
- Thomas from MEXICO, NY
- Parts Used:
- WB27T11463, WB26T10066
- Difficulty Level:
- Easy
- Total Repair Time:
- 30 - 60 mins
- Tools:
- Nutdriver, Screw drivers
F96 failure code soon after oven is turned on
Removed the top and back covers using a nut driver. Removed fan which is on top of the unit. Installed fan sensor board on new fan using torx bit (board can also be swapped from the old fan if you feel this isn't part of the problem). Installed new fan into oven and replaced the covers.
I built a small table out of scrap wood I had making it the same height as the bottom of the oven in order to make it easy to slide out/in and then work on it. If I didn't do this it would have to be a two person job because the oven is heavy.
I built a small table out of scrap wood I had making it the same height as the bottom of the oven in order to make it easy to slide out/in and then work on it. If I didn't do this it would have to be a two person job because the oven is heavy.
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- Customer:
- Robert from COLORADO SPGS, CO
- Parts Used:
- WB27X10037, WB24X25397, WB24X10047
- Difficulty Level:
- Easy
- Total Repair Time:
- 30 - 60 mins
- Tools:
- Screw drivers
Bad door switch and divide
Remove upper grill, then control panel, then 2 screws hold door switch mounting bracket, that will let you roll the switches out to work on them. Remove each switch by carefully pushing back retainer clips. Diode a long pair of needlenose pliers is helpful. The control board in front of capacitor comes out with a flat screwdriver and pry up. Removing grnd wires helps
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- Customer:
- Jeffrey from FULSHEAR, TX
- Parts Used:
- WB24X10047
- Difficulty Level:
- A Bit Difficult
- Total Repair Time:
- 30 - 60 mins
- Tools:
- Pliers, Screw drivers
M/W would not start. control panel OK
unplugged power
removed main black cover.
located part WB24X10047 and replaced
removed main black cover.
located part WB24X10047 and replaced
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- Customer:
- Andrew from COLUMBIA, MD
- Parts Used:
- WB08X10057
- Difficulty Level:
- A Bit Difficult
- Total Repair Time:
- Less than 15 mins
- Tools:
- Screw drivers
Replace bulb under microwave
Part Select sent the wrong part I did not realize it until prong broke off one of the bulbs. They sent 130v instead of 120v. Return bulbs awaiting resolution.
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- Customer:
- Suzanne from POWELL, OH
- Parts Used:
- WB24X10047
- Difficulty Level:
- Really Easy
- Total Repair Time:
- 15 - 30 mins
Microwave would not heat up
Part just snapped into place and wires were reattached.
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- Customer:
- Robert P. from DEDHAM, MA
- Parts Used:
- WB26X10193
- Difficulty Level:
- Really Easy
- Total Repair Time:
- 30 - 60 mins
- Tools:
- Screw drivers
MOTOR STILL DOES NOT TURN
PER YOUR INSTRUCTION
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- Customer:
- johnny from port orange, FL
- Parts Used:
- WB24X10047
- Difficulty Level:
- Easy
- Total Repair Time:
- 1- 2 hours
- Tools:
- Screw drivers
no power in microwave in turn table wouldn't turn light would work act like door was open
remov cover to check voltage and found problem at the interlock switch ohm the switch and found it was open replace both switches it work fine now
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- Customer:
- Allan from LOUISVILLE, KY
- Parts Used:
- WB26X10193
- Difficulty Level:
- Very Easy
- Total Repair Time:
- Less than 15 mins
- Tools:
- Screw drivers
Turntable motor was making noise
Unscrewed and dropped the bottom panel of the Advantium on its rear hinge, disconnected the light and the motor, removed the motor screws, and replaced the motor. Very simple.
However, not related to the Advantium or the motor, trim had been applied to the bottom of the wall cabinets after installation of the Advantium. This trim prevented the lowering of the panel (and future removal of the whole oven), so I had to chisel and file and repaint the trim to get it out of the way.
However, not related to the Advantium or the motor, trim had been applied to the bottom of the wall cabinets after installation of the Advantium. This trim prevented the lowering of the panel (and future removal of the whole oven), so I had to chisel and file and repaint the trim to get it out of the way.
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- Customer:
- Steve from Wesley Chapel, FL
- Parts Used:
- WB24X10047
- Difficulty Level:
- Really Easy
- Total Repair Time:
- 30 - 60 mins
- Tools:
- Screw drivers
Turntable Stopped Working/Display Timer Would Countdown But Not Heat
With this model, you must remove the outer covering. Don't try to access the display unit from the front like I've seen in some other GE microwave videos. After removing the outer covering, the switches are easy to replace. They are very visible and easy to get to without taking any other parts off. You will see the door switches just behind the display board. Remove the switch and then remove the connecting wires to ensure you don't inadvertently brake a wire. You will need a tamper resistant star bit to remove 3 or 4 screws from the back panel. All other screws are philips head. I went ahead and replaced both switches (yes...there are two of them) and works like a charm. I saved an $800 microwave for less than $60 and know what to do if it happens again. Appears to be a common problem on this model. Thanks for others making a post...It saved me time and money reading others remarks. Good luck!
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- Customer:
- Tom from DENVER, CO
- Parts Used:
- WB24X10047
- Difficulty Level:
- A Bit Difficult
- Total Repair Time:
- 1- 2 hours
- Tools:
- Screw drivers
Microwave not turning on. All other functions operate
DISCONNECT THE POWER CORD and discharge the capacitor
Leave unplugged overnight
Remove vent grille by removing the 2 philips screws
Remove the LED panel by removing 1 phillips screw
Disconnect all connectors that plug into back of the LED board completely
Remove the wires from the switches (3) at the inside edge of the microwave door
Gently remove each switch housing and test all three switches for continuity
Carefully replace non-functioning switches and reassemble the panel
GOOD LUCK
Leave unplugged overnight
Remove vent grille by removing the 2 philips screws
Remove the LED panel by removing 1 phillips screw
Disconnect all connectors that plug into back of the LED board completely
Remove the wires from the switches (3) at the inside edge of the microwave door
Gently remove each switch housing and test all three switches for continuity
Carefully replace non-functioning switches and reassemble the panel
GOOD LUCK
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- Customer:
- Dewey from MADISON, AL
- Parts Used:
- WB26X32629
- Difficulty Level:
- Very Easy
- Total Repair Time:
- 15 - 30 mins
- Tools:
- Screw drivers
Burned out magnetron
Removed cover
Disconnected capacitor from old magnetron
Removed old magnetron
Installed new part
Connected capacitor
Reinstalled cover
Disconnected capacitor from old magnetron
Removed old magnetron
Installed new part
Connected capacitor
Reinstalled cover
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- Customer:
- Kip from POWELL, OH
- Parts Used:
- WB27X10928
- Difficulty Level:
- Very Easy
- Total Repair Time:
- 15 - 30 mins
- Tools:
- Screw drivers, Socket set
Not heat
-unplug
-remove top and front covers
-unplug wire connectors from heating assembly
-remove heating assembly from metal stand and push out of the way
-remove metal stand from dry
-pull out heating assembly
-install new one in reserve order
-remove top and front covers
-unplug wire connectors from heating assembly
-remove heating assembly from metal stand and push out of the way
-remove metal stand from dry
-pull out heating assembly
-install new one in reserve order
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- Customer:
- gilbert from TOMS RIVER, NJ
- Parts Used:
- WB24X10047
- Difficulty Level:
- Really Easy
- Total Repair Time:
- 15 - 30 mins
- Tools:
- Screw drivers
Door Switch went bad, Internal Fan would run every time you open the door
Unscrewed the control panel (2 screws), lift up and let hang, with a plan screwdriver open bracket holding the switch, unplug 2 wires, replace with new switch, plug in the 2 wires, push switch back into bracket. Then slide on the control panel, put the 2 screws back. Easy fix.
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- Customer:
- Mike from BLUFFTON, SC
- Parts Used:
- WB24X10047
- Difficulty Level:
- A Bit Difficult
- Total Repair Time:
- 1- 2 hours
- Tools:
- Nutdriver, Pliers, Screw drivers, Socket set, Wrench set
The unit would run when the door was open!
First I had to accept the fact that the unit was designed to keep non-professional people from doing any repairs. The switch was installed in such a manner that I had to break the mounting to remove the switch, then drill a hole in the mounting to secure the new switch in place.
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- Customer:
- Tony from ITHACA, MI
- Parts Used:
- WB20X10048
- Difficulty Level:
- Easy
- Total Repair Time:
- Less than 15 mins
- Tools:
- Screw drivers
Thermostat quit.
Checked all sensors with a multi-meter, found the thermostat to be the problem, no continuity.
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