CT9800SH2SS General Electric Microwave Oven Combo - Instructions
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- Customer:
- Kathy from SARASOTA, FL
- Parts Used:
- WB06X10638
- Difficulty Level:
- Very Easy
- Total Repair Time:
- Less than 15 mins
Canopy Mica broke off piece that secures to the top of the micro
Slips in easily. Line up the tabs with the brackets and pop in.
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- Customer:
- Robert P. from DEDHAM, MA
- Parts Used:
- WB26X10193
- Difficulty Level:
- Really Easy
- Total Repair Time:
- 30 - 60 mins
- Tools:
- Screw drivers
MOTOR STILL DOES NOT TURN
PER YOUR INSTRUCTION
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- Customer:
- Jeffrey from FULSHEAR, TX
- Parts Used:
- WB24X10047
- Difficulty Level:
- A Bit Difficult
- Total Repair Time:
- 30 - 60 mins
- Tools:
- Pliers, Screw drivers
M/W would not start. control panel OK
unplugged power
removed main black cover.
located part WB24X10047 and replaced
removed main black cover.
located part WB24X10047 and replaced
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- Customer:
- Dewey from MADISON, AL
- Parts Used:
- WB26X32629
- Difficulty Level:
- Very Easy
- Total Repair Time:
- 15 - 30 mins
- Tools:
- Screw drivers
Burned out magnetron
Removed cover
Disconnected capacitor from old magnetron
Removed old magnetron
Installed new part
Connected capacitor
Reinstalled cover
Disconnected capacitor from old magnetron
Removed old magnetron
Installed new part
Connected capacitor
Reinstalled cover
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- Customer:
- Kip from POWELL, OH
- Parts Used:
- WB27X10928
- Difficulty Level:
- Very Easy
- Total Repair Time:
- 15 - 30 mins
- Tools:
- Screw drivers, Socket set
Not heat
-unplug
-remove top and front covers
-unplug wire connectors from heating assembly
-remove heating assembly from metal stand and push out of the way
-remove metal stand from dry
-pull out heating assembly
-install new one in reserve order
-remove top and front covers
-unplug wire connectors from heating assembly
-remove heating assembly from metal stand and push out of the way
-remove metal stand from dry
-pull out heating assembly
-install new one in reserve order
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- Customer:
- Pearlie from Beulaville, NC
- Parts Used:
- WB27X10928
- Difficulty Level:
- A Bit Difficult
- Total Repair Time:
- 30 - 60 mins
- Tools:
- Screw drivers
Timer, light and control pad worked. Turn table and heat did not work. Oven would not start up.
I first read where someone had the same problem. Their solution was a burned-out fuse. I ordered a new fuse...installed it and that did not solve my problem. I revisted PartSelect and read how Marla (from Arlington, TX)solved her problem. I purchased a secondary switch and when it arrived, I made a copy of Marla's instructions and followed them to the letter. I installed the new secondary switch into the secondary space, put everything back together and the oven STILL DID NOT WORK. I had to take the latching panel apart again and test each switch to see if there was another bad one. I found that the third switch was burned out. So I took the new switch out of the second slot and installed it into the third slot. I tested the switches before reinstalling the latching panel. This time everything worked. So I put everything back together, reinstalled the microwave on the wall, tested it again, and everything worked perfectly.
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- Customer:
- johnny from port orange, FL
- Parts Used:
- WB24X10047
- Difficulty Level:
- Easy
- Total Repair Time:
- 1- 2 hours
- Tools:
- Screw drivers
no power in microwave in turn table wouldn't turn light would work act like door was open
remov cover to check voltage and found problem at the interlock switch ohm the switch and found it was open replace both switches it work fine now
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- Customer:
- Steve from Wesley Chapel, FL
- Parts Used:
- WB24X10047
- Difficulty Level:
- Really Easy
- Total Repair Time:
- 30 - 60 mins
- Tools:
- Screw drivers
Turntable Stopped Working/Display Timer Would Countdown But Not Heat
With this model, you must remove the outer covering. Don't try to access the display unit from the front like I've seen in some other GE microwave videos. After removing the outer covering, the switches are easy to replace. They are very visible and easy to get to without taking any other parts off. You will see the door switches just behind the display board. Remove the switch and then remove the connecting wires to ensure you don't inadvertently brake a wire. You will need a tamper resistant star bit to remove 3 or 4 screws from the back panel. All other screws are philips head. I went ahead and replaced both switches (yes...there are two of them) and works like a charm. I saved an $800 microwave for less than $60 and know what to do if it happens again. Appears to be a common problem on this model. Thanks for others making a post...It saved me time and money reading others remarks. Good luck!
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- Customer:
- bart from new sarpy, LA
- Parts Used:
- WB27X11033
- Difficulty Level:
- A Bit Difficult
- Total Repair Time:
- 1- 2 hours
- Tools:
- Screw drivers
Try to heat food and fuse would blow.
Went on Youtube and pulled up how to fix a microwave.
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- Customer:
- DEBORAH from SUMMERTON, SC
- Parts Used:
- WB02X35488
- Difficulty Level:
- Very Easy
- Total Repair Time:
- Less than 15 mins
Bulb burnt out
Followed instructions that came with bulb I ordered and could not have been easier. Will use this site again.
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- Customer:
- Tony from ITHACA, MI
- Parts Used:
- WB20X10048
- Difficulty Level:
- Easy
- Total Repair Time:
- Less than 15 mins
- Tools:
- Screw drivers
Thermostat quit.
Checked all sensors with a multi-meter, found the thermostat to be the problem, no continuity.
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- Customer:
- Andrew from COLUMBIA, MD
- Parts Used:
- WB02X35488
- Difficulty Level:
- A Bit Difficult
- Total Repair Time:
- Less than 15 mins
- Tools:
- Screw drivers
Replace bulb under microwave
Part Select sent the wrong part I did not realize it until prong broke off one of the bulbs. They sent 130v instead of 120v. Return bulbs awaiting resolution.
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- Customer:
- Salih Hindas / from SPRNGFLD GDNS, NY
- Parts Used:
- WB21X10165
- Difficulty Level:
- Really Easy
- Total Repair Time:
- 15 - 30 mins
- Tools:
- Screw drivers
Went well.
Changed the Temperature Sensor as you suggested, but the problem of 40 minutes to reach a temperature of 375 degrees F. remained the same.
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- Customer:
- Carl from MENIFEE, CA
- Parts Used:
- WB25T10102
- Difficulty Level:
- Really Easy
- Total Repair Time:
- Less than 15 mins
Burnt out lamp bulb
Remove oven light lens cover, remove the bulb and replace it with a new one.
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- Customer:
- PETER from NEW YORK, NY
- Parts Used:
- WB02X35488
- Difficulty Level:
- Really Easy
- Total Repair Time:
- 30 - 60 mins
- Tools:
- Screw drivers
Microwave’s Halogen Light Bulb burned out.
Our Microwave’s Halogen Light Bulb burned out.
We looked in our manual and were able to take the cover off to get to the bulb, but we were unable to unscrew the builb and the bulb in the manual did not match the size of the one you offer (size and part number were different)
We called 1-888-738-4871.
Gentleman who answered was very knowledgeable: answered all of our questions (PULL THE OLD BULB OUT) and assisted us by ordering replacement bulbs.
We (more importantly my wife) were very pleased with the result.
We looked in our manual and were able to take the cover off to get to the bulb, but we were unable to unscrew the builb and the bulb in the manual did not match the size of the one you offer (size and part number were different)
We called 1-888-738-4871.
Gentleman who answered was very knowledgeable: answered all of our questions (PULL THE OLD BULB OUT) and assisted us by ordering replacement bulbs.
We (more importantly my wife) were very pleased with the result.
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