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PT970SR3SS General Electric Microwave Oven Combo - Instructions

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All Instructions for the PT970SR3SS
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Customer:
Vita from Flagstaff, AZ
Parts Used:
WB24X830, WB24X829
Difficulty Level:
Easy
Total Repair Time:
Less than 15 mins
Tools:
Screw drivers
would not turn on - plug in and would shut off right away
thank you very much.
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Customer:
James from Fall Branch, TN
Parts Used:
WB27X10928
Difficulty Level:
Easy
Total Repair Time:
30 - 60 mins
Tools:
Pliers, Screw drivers
microwave just stopped working
First unplugged the microwave, took top grill off, took control panel off, took wires off and used color coded tape to make sure they went back in right places, took fuse out and replaced it and put every thing back and it all worked fine and to top it off my wife did it all. So it was pretty easy.
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Customer:
Pearlie from Beulaville, NC
Parts Used:
WB27X10928
Difficulty Level:
A Bit Difficult
Total Repair Time:
30 - 60 mins
Tools:
Screw drivers
Timer, light and control pad worked. Turn table and heat did not work. Oven would not start up.
I first read where someone had the same problem. Their solution was a burned-out fuse. I ordered a new fuse...installed it and that did not solve my problem. I revisted PartSelect and read how Marla (from Arlington, TX)solved her problem. I purchased a secondary switch and when it arrived, I made a copy of Marla's instructions and followed them to the letter. I installed the new secondary switch into the secondary space, put everything back together and the oven STILL DID NOT WORK. I had to take the latching panel apart again and test each switch to see if there was another bad one. I found that the third switch was burned out. So I took the new switch out of the second slot and installed it into the third slot. I tested the switches before reinstalling the latching panel. This time everything worked. So I put everything back together, reinstalled the microwave on the wall, tested it again, and everything worked perfectly.
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Customer:
Douglas from Thornton, CO
Parts Used:
WB08T10002
Difficulty Level:
Really Easy
Total Repair Time:
15 - 30 mins
Tools:
Socket set
Oven lights were burning out regularly
Replaced the Oven light housing. Unscrewed the two screws that hold the housing in place. Pulled out the housing and disconnected the wire tabs from the light housing tabs. Slid the wire tabs onto the tabs of the new light housing fixture. (Each tab is fitted to the tab in goes on so they can not be mixed up) Pushed the housing fixture back into place and screwed the housing into place.
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Customer:
Edwin from New York, NY
Parts Used:
WB27X10928
Difficulty Level:
Really Easy
Total Repair Time:
15 - 30 mins
Tools:
Screw drivers
No heat
Replace the fuses
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Customer:
Nicholas from Durham, NC
Parts Used:
WB06T10012
Difficulty Level:
Really Easy
Total Repair Time:
Less than 15 mins
Turntable roller replacement
This was as easy as it gets. The whole process took seconds to complete. Simply remove the old roller and install the new one. It was wonderfully easy.
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Customer:
Debra from Concord, CA
Parts Used:
WB27X10597
Difficulty Level:
Easy
Total Repair Time:
Less than 15 mins
Tools:
Nutdriver, Screw drivers
Not heating
Removed the above stove microhood. Removed the side panels & the top panel. Diode located on right hand side of microwave. Removed with screwdriver & replaced new diode. It's best to get the microwave schematic online to pinpoint location of the part.
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Customer:
Gerald from Mountain View, AR
Parts Used:
WB24X829
Difficulty Level:
Easy
Total Repair Time:
15 - 30 mins
Tools:
Screw drivers
Microwave worked but oven fan came on when door was opened - should onlly come on when oven is operating.
Removed the microwave with the buit in housing from the cabinet. Removed microwave from built in housing. Removed outer cabinet giving access to remove control panel and smart board where switches are located. Removed control panel to get to smartboard. Removed smart board after disconnecting a few wires to allow easy removal. Individually removed and then tested each switch using multimeter. Found seondary Door Switch (bottom of smart board) operation to be intermittent (switch trip button extremely loose and rattle inside this particular switch) Ordered replacement part which came very quickly on standard shipping order. Put new switch on smart board and remounted, reinstalled control panel and reconnected various wire connectors previously disconnected. Then plugged in oven and tested for opertation - didn't work at all! But, after bleeding off capacior charge by removing connectors and discharging capacitor to ground, then reassembling control board and smart board into oven, then trying agian, it has worked perfectly ever since. Do not understand why capacitor disconnect/discharge was required but suspect this reset the control electronics. Easy fix and hope to get another 12 years out of this appliance which is used multiple times every day. Also have two other identical micorwave ovens, one is 20 years old, but these get used relatively infrequently.
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Customer:
Scott from Ravensdale, WA
Parts Used:
WB27X10597, WB27X10516, WB27X10073
Difficulty Level:
A Bit Difficult
Total Repair Time:
30 - 60 mins
Tools:
Screw drivers, Socket set
Would not heat
I think I could have managed with just the diode but since I had to pull it I decided to replace all related parts per my research. The Magnetron more than likely was fine.
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Customer:
charlie from spring, TX
Parts Used:
WB24X830, WB24X829
Difficulty Level:
Difficult
Total Repair Time:
30 - 60 mins
Tools:
Pliers, Screw drivers
no hot
every thing is working, but no hot
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Customer:
Kathleen from Munt Laurel, NJ
Parts Used:
WB20T10024
Difficulty Level:
Really Easy
Total Repair Time:
Less than 15 mins
Oven Probe broke
Ordered new probe
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Customer:
William from Socorro, NM
Parts Used:
WB27X10928
Difficulty Level:
Really Easy
Total Repair Time:
Less than 15 mins
Tools:
Pliers, Screw drivers
Quit working
Just like the directions said. Very simple.
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Customer:
Thomas from Albuquerque, NM
Parts Used:
WB02T10017
Difficulty Level:
Easy
Total Repair Time:
15 - 30 mins
Tools:
Socket set
Convection fan came loose from shaft
Convection fan came loose from the shaft with a lout rattle and grinding as the fan spun down. Had to remove four metal screws to remove the fan cover. Initially tried to just put the nut back on to hold the fan. However, I could not get the nut to start, so I assumed that threads were stripped on the nut or the shaft. Ordered the replacement nut, hoping that it was the nut that was the problem. However, I had the same problem with the new nut. I could see no damage on the shaft. It finally occurred to me that the nut and shaft had left-hand threads (counter-clockwise to tighten). At that point, it was extremely easy to put the nut back on and tighten it. I did not try using the old nut, since I had already received the new one, but I'm certain that if I had come to that realization earlier, I could have saved time and money. So, if you have the same problem, try putting the nut on "backwards."
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Customer:
Neal from White House, TN
Parts Used:
WB24X830, WB24X829
Difficulty Level:
Easy
Total Repair Time:
15 - 30 mins
Tools:
Screw drivers
Motor and fan turned on when door was opened.
Loosen the two long anchor bolts that screw into the top of the microwave cabinet. These are usually in a shelf or cabinet directly above the microwave. Tilt the microwave forward enough to remove the 2 Phillips head screws from the top of the microwave cabinet. They are near the front. When these two screws are out, remove the fan vent. Once the fan vent is off, remove one screw that holds the control pad in place. Let it hang down. Just to the left of the control pad, you will see wires leading to three switches that close when the door is closed. Use a torx driver to remove the two screws that hold the switch bracket in place. With the bracket out, unplug the wire harnesses. On the opposite side of the wiring connected, a tab holds each switch in place. Lift the tab and slide the switches out. Usually, the bad switch will be identified by a loose or broken spring. Test them by pressing down on the switch. If you notice the bad switch spring, this is usually the bad one. When you have the new one, simply push it back into the appropriate slot and be sure that the holding tab snaps back in place. Plug the wires back in and re-attach the bracket. Put the control pad back on, then the fan vent. When down with those, push on the bottom of the microwave to lift it back into place and tighten the two anchor bolts in the top.
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Customer:
Marla from Arlington, TX
Parts Used:
WB24X829
Difficulty Level:
A Bit Difficult
Total Repair Time:
15 - 30 mins
Tools:
Screw drivers
Fan stayed running when door was open...all else working fine
First, unplug microwave. Unscrew two screws at top of microwave, slide grill cover left and remove. This allows access to single screw holding control panel. Remove this screw and lift up control panel to remove. Secondary door switch is black switch at lowest position. The switch is held in place by a lever in back and very hard to get to. Remove the wires plugged into the switch, then remove two screws holding the plastic switch mount that holds all three switches. These screws use a "star" type screwdriver. Once the plastic mount is free, lift it up, right, and tip it slightly to find the lever that will release the black secondary door switch (the lowest switch)...release the broken switch, snap the new switch in its place. Replace the plastic mount by lifting and replacing back into position and replace the two "star" screws. Now, replace the wires onto the new switch, and test operation. Replace control panel, and top grill. It goes faster than it writes...getting the old switch out through that difficult to reach lever was the hardest part...still less than thirty minutes.
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All Instructions for the PT970SR3SS
91 - 105 of 109