JT965SK1SS General Electric Microwave Oven Combo - Instructions

Threw the old one out - plugged the new one in. Steak came out just as ordered - medium rare.

First of all, there are FOUR panes of glass on the oven door and two different sizes. Make sure you're ordering the right pane. We initially got the wrong one and had to return/reorder.

Took door off hinges and set on table. Removed almost all screws. Two at the top are very long and almost spring loaded -- this was helpful when putting it back together.
When removing the layers, keep track of what/where screws are placed. Some are star-hole-head, some are hex-head (socket). Work slowly and carefully so as not to break additional panes of glass. Leave plenty of room in your workspace to set items aside while you get to the innermost part of the door.

For this part #, it's deep in the door layers and surrounded by fiberglass. Wear gloves so you're not itchy later. This part acts as a double-pane with a narrow aluminum frame around the two pieces of glass. Be careful not to bend the frame when removing the broken piece. One corner of the frame also has a hook-n-hole closure. Take care to not bend the hook too much.

We wiped all the glass pieces off to get all fingerprints, smudges, and baked-on foods removed. Then we put the pieces/parts back -- a lot like a puzzle. Had the oven back up and running with no problems. It may take two people to get the door back on the hinges just because of the weight and awkward position they need to clamp back together.

Turn off the power to the oven. (There should be a circuit breaker in the main power panel dedicated to just the oven) (the oven should be cool to the touch).
Open and remove the door by pulling it up and off the hinges (this is best accomplished with a helper).
Remove the racks (wire shelves).
Remove the two 1/4" mounting screws that secure the heating element to the back and the two screws that secure the element to the top of the oven..
Gently pull the wires out and disconnect them from the heating element.
Now reverse the process.
Connect the wires to the new heating element in the same fashion as they came off.
Push the wires and heating element back in place and secure with the four screws.
Replace the wire racks (shelves).
Replace the door (again, this is best accomplished with a helper).
Turn the power back on.
Run a test of the broiler to make sure the repair was completed properly.
voila!

Turned power off to oven
Unscrewed broiler nuts (total of 4)
Pulled Broiler out from back of stove
Disconnected wires
Reconnected wire
Remounted broiler and replaced bolts
Turned power back on

This went pretty smoothly. Watch the video and just follow along step-by-step and it goes well. It would have only taken about 30-45 minutes (even being careful and slow) but I ended up placing the glass twice (be very careful and triple check that all the insulation gets poked under the housing and none is sticking out). The first time I had a small piece sticking out. (Use gloves for this part so your hands don't itch). The second time I needed to redo part of it is I forgot one of the spacers on the door handle and had to get that in there so the handle worked properly. I also took the time to clean the oven while the door was off so that took some time. Total I probably had 1.5-2 hours into this project but at least half of that was me cleaning and being fussy. This is an easy repair. I'm not a confident repair person and this wasn't difficult. It was a little time consuming but well worth the cost vs calling a repair person or buying a new appliance. You do need to have a specialty star head on a screwdriver but my simple tool kit had all the tools I needed. The oven has been working great since the repair.

1. Turn off breaker
2. Remove grill that around built in microwave; remove two top screws and to bottom (open oven door).
3. Remove two screws on the control panel.
4. Swing out and allow panel to suspend from its wire holder.
5. Trace the two harness cables from the old control board and disconnect from the counterparts inside the unit.
6. Remove the "ribbon" connector (do not damage, be gentle)
7. Remove the four screws holding the old control in place.
8. Place the new control board in place (do not connect the ribbon connector yet).
9. Plug in the harness to their respective receiving locations in the unit.
10. Install the "ribbon" connector into the new control panel.
11. Reverse steps 4-1 above ensuring all connections are solid and made correctly.
12. Turn on the circuit breaker and enjoy a "like new" oven!

Turn the glass enclosure counterclockwise to expose bulb.Turn the power off at circuit breaker panel.Handle the bulb carefully with paper towel covering the bulb.Push the bulb in socket.replace glass enclosure,turn power back on.

Very fast very easy. Part was exact match!

removed the glass turning plate. removed the broken roller guide. replaced with the new one. I am very happy with not only the ease of fixing the problem, but how quickly I got the replacement part. I will use PartSelect again!!! And I will tell my friends.

Replaced it

Replaced the fuse. Result; did not fix the problem.

Replace the fuses

Convection fan came loose from the shaft with a lout rattle and grinding as the fan spun down. Had to remove four metal screws to remove the fan cover. Initially tried to just put the nut back on to hold the fan. However, I could not get the nut to start, so I assumed that threads were stripped on the nut or the shaft. Ordered the replacement nut, hoping that it was the nut that was the problem. However, I had the same problem with the new nut. I could see no damage on the shaft. It finally occurred to me that the nut and shaft had left-hand threads (counter-clockwise to tighten). At that point, it was extremely easy to put the nut back on and tighten it. I did not try using the old nut, since I had already received the new one, but I'm certain that if I had come to that realization earlier, I could have saved time and money. So, if you have the same problem, try putting the nut on "backwards."

I was attempting to replace the broiler element on the oven, but I discovered that the wiring may be the actual problem. I suggest before you order parts for a broiler repair, that you test the wires to ensure that you have continuity. I will have to trace the wires back to the source (the other element works fine) and see if I can find the problem with the current. I will keep the broiler element I ordered until I can confirm that the old element works.

This was a wall mounted oven. Turned off breaker. Pulled panel off by removing 6 screws. Pulled connectors off old switch. Removed old switch. Just a friction fit. I used my jack knife to get it moving. Pushed in the new switch and connected wires. (just push on tabs) Put panel back together and turned on breaker. Done, easy.