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PT970SM4SS General Electric Microwave Oven Combo - Instructions

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All Instructions for the PT970SM4SS
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Customer:
Brian from Fairfield, CA
Parts Used:
WB23T10015
Difficulty Level:
Easy
Total Repair Time:
15 - 30 mins
Tools:
Screw drivers
Actual temperature did not match set temp
Removed the oven door for easy acces to oven. Unscrewed (philips screwdriver) the screw holding temp sensor in place. Gently pulled the wiring until quick connector was located. Pushed down on locking level on quick connect while holding other end of wiring (so wiring would not fall back behind oven). Connected the new sensor and screwed back in place. Reinstalled oven door. Tested temperature settings by turning on oven and comparing with a separate oven thermometer.
21 of 26 people found this instruction helpful.
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Customer:
Katherine from WILLIAMSTOWN, NJ
Parts Used:
WB27X10928
Difficulty Level:
Very Easy
Total Repair Time:
15 - 30 mins
Tools:
Pliers, Screw drivers
Suddenly had no heat. All else worked fine. A deep odd hum sound.
This did not fix my problem. I've ordered a new microwave.

First off, UNPLUG THE MICROWAVE.

The fuse is located under the plastic grill at the top of the microwave. It's held on by two screws. Once you've removed the screws and taken off the plastic grill, you go to the right side of the microwave and remove another screw that holds a small metal grill in place. Removing the small metal grill is probably the toughest part of this repair. You kind of have to rock it back and forth a bit to get it to release. Once that's off, you can get to the fuse. I removed the burnt out one with a pair of needle nose pliers. I also put a small piece of cardboard under the fuse when I did this so I didn't accidentally drop it into the innards of the microwave. I did the same thing when I replaced the new fuse. I then plugged the appliance back in and made sure it worked. Once that was confirmed, I replaced both grills.
15 of 16 people found this instruction helpful.
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Customer:
Paul from San Jose, CA
Parts Used:
WB24X830, WB24X829
Difficulty Level:
Really Easy
Total Repair Time:
15 - 30 mins
Tools:
Screw drivers
After closing door the display panel must be tapped on to keep the unit operating.
The switches are not the problem! The problem is in the tolerences of the latch housing. I have ordered two new housings (Upper & Lower) and will see if the tolerences are closer. If not I will try epoxying a shim to the plate that operates the microswitches. The other option is to file the mounting slots of the housing to allow adjustment, which would be iffy,keeping them from moving with use. The exploded drawings really need to be clarified. The scale is way too small. It was extremely difficult to pick out the individual parts of the mechanisiam.
25 of 49 people found this instruction helpful.
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Customer:
charles from SARASOTA, FL
Parts Used:
WB27X10928
Difficulty Level:
Easy
Total Repair Time:
30 - 60 mins
Tools:
Screw drivers
Touch pad failed to respond to any programming effort
Went to onlin source, found a couple youtube videos then went to the GE site which had a not-too-easy that find trouble shooting guide. It was extremely helpful as it described a fuse as a fix 80% of the time for touch paid failure. I really didn't believe it would b a fuse, but it was the cheapest fix, $8. I got the fuse and was surprised to fine there are two of them on this model. I took a guess and replaced the top one ( neither fuse was black or burned to indicate a failure but the top one was a bit mor greyish). put it all back together and it works fine.
13 of 14 people found this instruction helpful.
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Customer:
John from OWOSSO, MI
Parts Used:
WB27X10928
Difficulty Level:
Easy
Total Repair Time:
30 - 60 mins
Tools:
Pliers, Screw drivers
microwave stopped working
took off upper grille and touch pad and removed the old line fuse and replaced with a new fuse ...turned on it is working fine...sources of help: UTube and GE manuel
13 of 14 people found this instruction helpful.
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Customer:
Jim from Lincolnshire, IL
Parts Used:
WB24X830
Difficulty Level:
A Bit Difficult
Total Repair Time:
15 - 30 mins
Tools:
Screw drivers
Microwave would not go on
All electrical worked (fan, lights, control panel) door switch was broke. Pulled the oven out. Took out two big screws from the cabinet above. (be careful not to drop oven)Set the oven on kitchen counter. Took off five screws that held the vent cover. Removed vent cover. Took out one screw that held the control panel. Lifted, turned and slid the panel into the space below so I could get to the upper door switch. Replace door switch and re-assemble.
17 of 29 people found this instruction helpful.
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Customer:
George from Fiskdale, MA
Parts Used:
WB23T10015
Difficulty Level:
A Bit Difficult
Total Repair Time:
30 - 60 mins
Tools:
Nutdriver, Screw drivers
F2 error code
After reviewing the potential causes for the error code, I decided I'd try to change out the temp sensor. Using the ohmeter, I saw the difference immediately between the old and new sensor. The sensor is accessed from the back of the stove, and must be slide out to gain access to the rear panel. Since the stove I have is a built in, removing the stove and the access panel was the hardest part of this repair. Resetting the glass control panel was also a bit tricky to calibrate the touch sensitive buttons. Good luck.
13 of 17 people found this instruction helpful.
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Customer:
Don from Monte Sereno, CA
Parts Used:
WB24X829
Difficulty Level:
A Bit Difficult
Total Repair Time:
Less than 15 mins
Tools:
Screw drivers
Microwave wouldn't start after "Start" pushed
Took cover off, noted the two side by side switches easily visible and we hought one of these was responsible. Then son noted a third switch at the top of the plastic assembly which inserts at an odd angle. When it was inspected signs of a previous short showed up with burnt contact points. Reinserted at same odd angle as there were guide holes, closed things up and oven worked 100%. Great prompt service and great website!! We will use you again
11 of 14 people found this instruction helpful.
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Customer:
Barbara from BELLEVUE, WA
Parts Used:
40A15
Difficulty Level:
Very Difficult
Total Repair Time:
Less than 15 mins
Twice I ordered the oven light bulb & each time the light bulb was defected
I had to call for a appointment for repair with GE Appliance because I thought then it . .was something electrical. The technician came out & checked everything out, turned out it was not electrical, The technician went out to his truck got a light bulb from his truck, put it in & it worked. It cost me $121.00 for trip charge from GE appliance for a light bulb that worked, your light bulbs were defective twice. Very disappointed with your products, cost me alot of money for a good light bulb thru GE appliance
14 of 23 people found this instruction helpful.
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Customer:
Leo from TWIN FALLS, ID
Parts Used:
40A15
Difficulty Level:
Really Easy
Total Repair Time:
Less than 15 mins
Tools:
Nutdriver
Interior light needed replaced
Unplugged the appliance for safety. Removed two 1/4" screws that held the assembly in place. Carefully removed the wire guard that retains the glass shield. Unscrewed old light bulb and replaced with new part. Reversed the steps after cleaning glass cover.
14 of 24 people found this instruction helpful.
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Customer:
PATRICK from Covington, LA
Parts Used:
WB24X829
Difficulty Level:
A Bit Difficult
Total Repair Time:
15 - 30 mins
Tools:
Screw drivers
Oven blows 20 amp fuse
Primary door switch was shorted and blew the fuse when the oven was plugged in. Replaced primary door interlock switch.
12 of 18 people found this instruction helpful.
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Customer:
JULIA from JACKSONVILLE, FL
Parts Used:
WB24X829
Difficulty Level:
Really Easy
Total Repair Time:
Less than 15 mins
Tools:
Screw drivers
microwave would not start
took of cover removed switch and replaced with new one
11 of 16 people found this instruction helpful.
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Customer:
Micheal from SHEPHERDSVLLE, KY
Parts Used:
WB56T10105
Difficulty Level:
Really Easy
Total Repair Time:
15 - 30 mins
Tools:
Nutdriver, Screw drivers
Inner oven door glass broke
Pull the old one put in the new one ... took about 20 minutes
9 of 10 people found this instruction helpful.
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Customer:
Larry from CHARLOTTE, NC
Parts Used:
WB24X830
Difficulty Level:
Easy
Total Repair Time:
15 - 30 mins
Tools:
Screw drivers
When you open the door at the start the fan wood come on
I removed the unit from the wall removed the top two screws holding the panel above the door I the two screws holding the control panel removed the three switchs I found the top one to be blown and replaced it
8 of 8 people found this instruction helpful.
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Customer:
Charles from OAKDALE, NY
Parts Used:
WB24X830, WB24X829
Difficulty Level:
Very Easy
Total Repair Time:
15 - 30 mins
Tools:
Screw drivers
Microwave stays on when door opened
Removed control panel first then removed bracket holding door switches 8 screws total very easy fix ????
8 of 9 people found this instruction helpful.
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All Instructions for the PT970SM4SS
16 - 30 of 129