PT970BM3BB General Electric Microwave Oven Combo - Instructions
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- Customer:
- Mack from Jacksonville, FL
- Parts Used:
- WB27X10928
- Difficulty Level:
- Really Easy
- Total Repair Time:
- Less than 15 mins
- Tools:
- Pliers, Screw drivers
No heat.
Replaced the fuse. Result; did not fix the problem.
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- Customer:
- David from Hot Springs Village, AR
- Parts Used:
- WB27X10073
- Difficulty Level:
- Easy
- Total Repair Time:
- 1- 2 hours
- Tools:
- Pliers, Screw drivers
Microwave died-no display-15amp fuse blows
I shut off power to the microwave, discharged the Hi-voltage capaciator and disconnected the wires to it, then removed the screw and bracket that held the capaciator in place. After removing and replacing the capaciator, reattaching wires and mounting bracket, and replacing the 15amp fuse, the microwave woked fine.
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- Customer:
- Barbara from Bethesda, MD
- Parts Used:
- WB04T10050
- Difficulty Level:
- Really Easy
- Total Repair Time:
- Less than 15 mins
gasket on door was brittle
I feel like Macho Mom. I called in the repair guy since I was afraid of dealing with the gas. HE repaired one item but could tell I was comfortable fixing things and pointed out that the gasket was brittle and would cause major problems if not replaced. Took longer to order the part than do the repair, don't know what I was afraid of!
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- Customer:
- MANUEL from ESCONDIDO, CA
- Parts Used:
- WB27X10597
- Difficulty Level:
- Really Easy
- Total Repair Time:
- Less than 15 mins
- Tools:
- Screw drivers
diode burnt
it was a simple screw in on both ends. no soldering
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- Customer:
- Orion from Vancouver, WA
- Parts Used:
- WB23T10015
- Difficulty Level:
- Really Easy
- Total Repair Time:
- Less than 15 mins
- Tools:
- Nutdriver
Oven temperature was low when reading was correct
First of all, the sensor had the proper ohm reading...at ambient temperatures. I suspected the sensor because it would jump in large degree increments over 200°F. From what I read online, the only other part that would cause this was a faulty circuit board. I opted to try the $20 part first vs. the $200 part. It worked. One screw on the back top of the inside is all that holds the sensor in. Pull the wires out and you will find a quick-disconnect. New part had the same connector (thank you). Thread the wires back through the hole and replace the screw. Works like a champion (verified with an independent thermometer. That is all she wrote. I only wish I purchased two, since they don't last that long... 4 years...or so. I just bought the house built in 2007 and empty for a year... and it took 45 minutes to cook a pizza, and even then the bottom dough was light. A house without an oven is like a hot dog without mustard!
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- Customer:
- Kathleen from Munt Laurel, NJ
- Parts Used:
- WB20T10024
- Difficulty Level:
- Really Easy
- Total Repair Time:
- Less than 15 mins
Oven Probe broke
Ordered new probe
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- Customer:
- Claudia from Monroe, WA
- Parts Used:
- WB06T10012
- Difficulty Level:
- Really Easy
- Total Repair Time:
- Less than 15 mins
Broken Roller Guide
Lifted up the glass plate. Put in the new roller guide. Set the glass plate back in place. Repair done in about 30 seconds! Thanks for prompt service in sending the new part. My only regret is that the part was expensive, and I have already replaced it once before. The new part is still plastic so will probably need to be replaced again.
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- Customer:
- Jeffrey from Gaithersburg, MD
- Parts Used:
- WB27X10597
- Difficulty Level:
- Easy
- Total Repair Time:
- 15 - 30 mins
- Tools:
- Nutdriver, Pliers, Screw drivers
Oven failed to heat food.
Remove the microwave cover. Requires a phillips screwdriver and a torx security bit/nut driver (there are two security type screws on the back...guess they don't want you to do this at home!). I had to buy the a security bit set (about $7). The diode is easily accessible on the right side under the fan. Requires removing on small phillips screw and unplugging on electrical connection. GE provides some instructions in an envelope on top (after cover removed). There is a warning/instruction to discharge the capacitor before service. This was not a problem for me. Actual diode replacement took 30 seconds. Whole job = 15 minutes.
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- Customer:
- William from Socorro, NM
- Parts Used:
- WB27X10928
- Difficulty Level:
- Really Easy
- Total Repair Time:
- Less than 15 mins
- Tools:
- Pliers, Screw drivers
Quit working
Just like the directions said. Very simple.
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- Customer:
- Douglas from Thornton, CO
- Parts Used:
- WB08T10002
- Difficulty Level:
- Really Easy
- Total Repair Time:
- 15 - 30 mins
- Tools:
- Socket set
Oven lights were burning out regularly
Replaced the Oven light housing. Unscrewed the two screws that hold the housing in place. Pulled out the housing and disconnected the wire tabs from the light housing tabs. Slid the wire tabs onto the tabs of the new light housing fixture. (Each tab is fitted to the tab in goes on so they can not be mixed up) Pushed the housing fixture back into place and screwed the housing into place.
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- Customer:
- Mohammad from Piscataway, NJ
- Parts Used:
- WB27X10928
- Difficulty Level:
- Easy
- Total Repair Time:
- Less than 15 mins
- Tools:
- Screw drivers
Powered Off completely
After reading reviews that there was no power what so ever and a fuse replacement will solve the problem, I tried it. Replacing the fuse is very easy (and I am not handy at all). All you have to do is remove the microwave cover from the top by removing two screws, slide the cover to the left and pulling the cover off. Then remove the grill in front of you, by removing one or two screws. The fuse is in front of you, use pliers and be firm but gentle. Replacing the fuse is easy but it did not solve my problem.
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- Customer:
- John R from Asheville, NC
- Parts Used:
- WB20T10024
- Difficulty Level:
- Really Easy
- Total Repair Time:
- Less than 15 mins
missing meat thermistor
plug in thermistor when needed
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- Customer:
- Danny from Glendora, MS
- Parts Used:
- WB06T10012
- Difficulty Level:
- Really Easy
- Total Repair Time:
- Less than 15 mins
I had a broken turntable roller quide under the glass plate
opened the microwave door, removed the glass plate, removed the bad roller quide, replaced with the new one, replaced the glass plate and then closed the door. :)
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- Customer:
- Michael from East China Township, MI
- Parts Used:
- WB27X10928
- Difficulty Level:
- Easy
- Total Repair Time:
- Less than 15 mins
- Tools:
- Screw drivers
All power to the microwave went out.
PartSelect had helpful repair instructions on-line which made the repair easier and faster. Unfortunately, there were other problems with the oven that immediately blew the new fuse I had just installed. It was then determined that additional repair would most likely cost almost as much as a new microwave.
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- Customer:
- Patrick from Placentia, CA
- Parts Used:
- WB06T10012
- Difficulty Level:
- Really Easy
- Total Repair Time:
- Less than 15 mins
Turntable does not rotate
A slam-dunk...just replaced the old roller guide with the new one. Simpler than replacing a light bulb and no tools required.
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