JS998SK4SS General Electric Microwave Oven Combo - Instructions
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- Customer:
- Joseph from Homosassa, FL
- Parts Used:
- WB02X33180
- Difficulty Level:
- Easy
- Total Repair Time:
- 15 - 30 mins
- Tools:
- Pliers, Screw drivers
Oven will not heat
As many people have encountered, my oven would not heat but the igniter would be bright orange and glow! Over time, the igniter wears and degrades causing oxidation to the surface. This cause the igniter to fail and operate at a lower current level, below 2.8 amps! Normal igniters operator over 3.0 to 3.1 amps. When is happens, a low current igniter does not have enough input to the control valve to tell the valve to open to allow gas to flow over the igniter to light the oven, thus heat the oven! This has got to be the NUMBER one reason for an oven not heating!
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- Customer:
- Frank from West Windsor, NJ
- Parts Used:
- WB44T10048
- Difficulty Level:
- Easy
- Total Repair Time:
- 1- 2 hours
- Tools:
- Nutdriver, Pliers
Broken element in dual-bake element
** You must have a T-20 security torx bit to replace the element. I used Sears Model 25702 **
Slide out range
Unplug range
Remove two hex-head screws on power access panel, remove panel
Behind the main power connections, locate the four wires connecting to the lower bake element. They are horizontal, left to right , orange, yellow, two red. Note the order and pull wires straight back to disconnect the spade connectors
Slide range back
Remove top security torx screws and bottom hex head screws holding the element.
Pull element straight out
Transfer the gasket from the old element to the new one
Push new element straight back into place
Fasten the torx and hex head screws
Slide the range out
Reconnect the 4 wires
Close the power access panel, fasten the two hex screws
Plug range in
Slide range back
Slide out range
Unplug range
Remove two hex-head screws on power access panel, remove panel
Behind the main power connections, locate the four wires connecting to the lower bake element. They are horizontal, left to right , orange, yellow, two red. Note the order and pull wires straight back to disconnect the spade connectors
Slide range back
Remove top security torx screws and bottom hex head screws holding the element.
Pull element straight out
Transfer the gasket from the old element to the new one
Push new element straight back into place
Fasten the torx and hex head screws
Slide the range out
Reconnect the 4 wires
Close the power access panel, fasten the two hex screws
Plug range in
Slide range back
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- Customer:
- James from Stuart, VA
- Parts Used:
- WB02X33180
- Difficulty Level:
- Really Easy
- Total Repair Time:
- Less than 15 mins
- Tools:
- Screw drivers
Plastic slide for storage drawer broken.
Took part out of package, looked at instructions and followed them. Required a screwdriver to screw part on to the drawer.
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- Customer:
- Debra from Concord, CA
- Parts Used:
- WB27X10597
- Difficulty Level:
- Easy
- Total Repair Time:
- Less than 15 mins
- Tools:
- Nutdriver, Screw drivers
Not heating
Removed the above stove microhood. Removed the side panels & the top panel. Diode located on right hand side of microwave. Removed with screwdriver & replaced new diode. It's best to get the microwave schematic online to pinpoint location of the part.
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- Customer:
- Fuller from Gulfport, MS
- Parts Used:
- WB20X10003
- Difficulty Level:
- Easy
- Total Repair Time:
- 15 - 30 mins
- Tools:
- Screw drivers
Microwave inoperative no power to display
Remove the back cover screws and remove back/top. Locate the thermostat and remove the two Phillip screws. Cut off old scorched terminals and replace with new terminal connectors on the wire ends and install new thermostat and reassemble.
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- Customer:
- Jeffrey from Gaithersburg, MD
- Parts Used:
- WB27X10597
- Difficulty Level:
- Easy
- Total Repair Time:
- 15 - 30 mins
- Tools:
- Nutdriver, Pliers, Screw drivers
Oven failed to heat food.
Remove the microwave cover. Requires a phillips screwdriver and a torx security bit/nut driver (there are two security type screws on the back...guess they don't want you to do this at home!). I had to buy the a security bit set (about $7). The diode is easily accessible on the right side under the fan. Requires removing on small phillips screw and unplugging on electrical connection. GE provides some instructions in an envelope on top (after cover removed). There is a warning/instruction to discharge the capacitor before service. This was not a problem for me. Actual diode replacement took 30 seconds. Whole job = 15 minutes.
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- Customer:
- TERRY from RICHMOND, VA
- Parts Used:
- WB02X33180
- Difficulty Level:
- Really Easy
- Total Repair Time:
- 15 - 30 mins
- Tools:
- Socket set
rear drawer supports broke
Directtions were by diagram only, no written instructions. Drawing was small and difficult to follow but the repair itself was easy.
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- Customer:
- brendan from lebanon, NH
- Parts Used:
- WB17T10011
- Difficulty Level:
- Easy
- Total Repair Time:
- 30 - 60 mins
- Tools:
- Pliers, Screw drivers, Socket set, Wrench set
one leg of the terminal block was loose and overheated under load.the terminal block melted and could have caused a fire.
I took a picture of the setup and damage . I then disconnected the burnt wires and replaced the wires . Then I installed the new terminal block and connected the wires to the proper positions. The reason for the failure was that the delivery people didn't tighten the cord when they installed the stove . I would check the connections periodically as to avoid another situation like this .
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- Customer:
- Robert from Woodinville, WA
- Parts Used:
- WB02X33180
- Difficulty Level:
- Really Easy
- Total Repair Time:
- Less than 15 mins
- Tools:
- Screw drivers
Our bottom drawer support broke and the bottom drawer was canted
Simply removed drawer and lined up the newsupports. Made sure the guide pin was lined up and installed with single screw
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- Customer:
- MANUEL from ESCONDIDO, CA
- Parts Used:
- WB27X10597
- Difficulty Level:
- Really Easy
- Total Repair Time:
- Less than 15 mins
- Tools:
- Screw drivers
diode burnt
it was a simple screw in on both ends. no soldering
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- Customer:
- Thomas from Albuquerque, NM
- Parts Used:
- WB02T10017
- Difficulty Level:
- Easy
- Total Repair Time:
- 15 - 30 mins
- Tools:
- Socket set
Convection fan came loose from shaft
Convection fan came loose from the shaft with a lout rattle and grinding as the fan spun down. Had to remove four metal screws to remove the fan cover. Initially tried to just put the nut back on to hold the fan. However, I could not get the nut to start, so I assumed that threads were stripped on the nut or the shaft. Ordered the replacement nut, hoping that it was the nut that was the problem. However, I had the same problem with the new nut. I could see no damage on the shaft. It finally occurred to me that the nut and shaft had left-hand threads (counter-clockwise to tighten). At that point, it was extremely easy to put the nut back on and tighten it. I did not try using the old nut, since I had already received the new one, but I'm certain that if I had come to that realization earlier, I could have saved time and money. So, if you have the same problem, try putting the nut on "backwards."
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- Customer:
- Mark from POWAY, CA
- Parts Used:
- WB03T10263
- Difficulty Level:
- Really Easy
- Total Repair Time:
- Less than 15 mins
Missing knob when we moved into the house
Looked up model number. Searched internet, selected PartSelect web site. Looked up part number. Ordered part. Waited 7 days. Opened box. Installed knob
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- Customer:
- Robert from Shakopee, MN
- Parts Used:
- WB02X33180
- Difficulty Level:
- Really Easy
- Total Repair Time:
- Less than 15 mins
- Tools:
- Nutdriver
Stove drawer rear guides broken
Installed new guides with a nut driver without any problems.
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- Customer:
- Gerald from Philadelphia, PA
- Parts Used:
- WB30T10129
- Difficulty Level:
- Really Easy
- Total Repair Time:
- Less than 15 mins
- Tools:
- Screw drivers
Burner not operational.
Disconnected power supply. Removed damaged element by releasing retainer clips and unplugging wire contacts. Replaced with new element.
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- Customer:
- Richard from Newark, DE
- Parts Used:
- WB02X33180
- Difficulty Level:
- Really Easy
- Total Repair Time:
- Less than 15 mins
- Tools:
- Nutdriver
Range lower drawer would not stay on track.
Easy to install replacement parts using the screws provided.
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