JT965CF2CC General Electric Microwave Oven Combo - Instructions

First unplugged the microwave, took top grill off, took control panel off, took wires off and used color coded tape to make sure they went back in right places, took fuse out and replaced it and put every thing back and it all worked fine and to top it off my wife did it all. So it was pretty easy.

I first read where someone had the same problem. Their solution was a burned-out fuse. I ordered a new fuse...installed it and that did not solve my problem. I revisted PartSelect and read how Marla (from Arlington, TX)solved her problem. I purchased a secondary switch and when it arrived, I made a copy of Marla's instructions and followed them to the letter. I installed the new secondary switch into the secondary space, put everything back together and the oven STILL DID NOT WORK. I had to take the latching panel apart again and test each switch to see if there was another bad one. I found that the third switch was burned out. So I took the new switch out of the second slot and installed it into the third slot. I tested the switches before reinstalling the latching panel. This time everything worked. So I put everything back together, reinstalled the microwave on the wall, tested it again, and everything worked perfectly.

Replace the fuses

bought a fuse but that didn't solve the problem. Guess I need a new microwave

It was a snap using the instructions given. The key is getting into the unit. I did have to use a multimeter to find the failed switch since there are two of that type.

Remove the microwave cover. Requires a phillips screwdriver and a torx security bit/nut driver (there are two security type screws on the back...guess they don't want you to do this at home!). I had to buy the a security bit set (about $7). The diode is easily accessible on the right side under the fan. Requires removing on small phillips screw and unplugging on electrical connection. GE provides some instructions in an envelope on top (after cover removed). There is a warning/instruction to discharge the capacitor before service. This was not a problem for me. Actual diode replacement took 30 seconds. Whole job = 15 minutes.

Simply remove the broken turntable roller guide from the rotor and put in the new replacement -- less time than opening the box!

First of all, the sensor had the proper ohm reading...at ambient temperatures. I suspected the sensor because it would jump in large degree increments over 200°F. From what I read online, the only other part that would cause this was a faulty circuit board. I opted to try the $20 part first vs. the $200 part. It worked. One screw on the back top of the inside is all that holds the sensor in. Pull the wires out and you will find a quick-disconnect. New part had the same connector (thank you). Thread the wires back through the hole and replace the screw. Works like a champion (verified with an independent thermometer. That is all she wrote. I only wish I purchased two, since they don't last that long... 4 years...or so. I just bought the house built in 2007 and empty for a year... and it took 45 minutes to cook a pizza, and even then the bottom dough was light. A house without an oven is like a hot dog without mustard!

pull out defective seal with pliers clean area and press new seal into place making sure the spring clips on seal are completely inserted into door slots push ends of seal into holes in bottom of door

opened the microwave door, removed the glass plate, removed the bad roller quide, replaced with the new one, replaced the glass plate and then closed the door. :)

I was attempting to replace the broiler element on the oven, but I discovered that the wiring may be the actual problem. I suggest before you order parts for a broiler repair, that you test the wires to ensure that you have continuity. I will have to trace the wires back to the source (the other element works fine) and see if I can find the problem with the current. I will keep the broiler element I ordered until I can confirm that the old element works.

This was as easy as it gets. The whole process took seconds to complete. Simply remove the old roller and install the new one. It was wonderfully easy.

Removed the above stove microhood. Removed the side panels & the top panel. Diode located on right hand side of microwave. Removed with screwdriver & replaced new diode. It's best to get the microwave schematic online to pinpoint location of the part.

Removed the microwave with the buit in housing from the cabinet. Removed microwave from built in housing. Removed outer cabinet giving access to remove control panel and smart board where switches are located. Removed control panel to get to smartboard. Removed smart board after disconnecting a few wires to allow easy removal. Individually removed and then tested each switch using multimeter. Found seondary Door Switch (bottom of smart board) operation to be intermittent (switch trip button extremely loose and rattle inside this particular switch) Ordered replacement part which came very quickly on standard shipping order. Put new switch on smart board and remounted, reinstalled control panel and reconnected various wire connectors previously disconnected. Then plugged in oven and tested for opertation - didn't work at all! But, after bleeding off capacior charge by removing connectors and discharging capacitor to ground, then reassembling control board and smart board into oven, then trying agian, it has worked perfectly ever since. Do not understand why capacitor disconnect/discharge was required but suspect this reset the control electronics. Easy fix and hope to get another 12 years out of this appliance which is used multiple times every day. Also have two other identical micorwave ovens, one is 20 years old, but these get used relatively infrequently.

The actual repair was relatively easy but access to the area in the oven made it a little difficult. Just unscrew 5 screws with a nut driver, unplug the old element, plug in the new element and reinstall the 5 screws. The only thing that made this repair difficult was being able to reach the connectors where you plug in the new element. They are loose wire connectors that don't reach very far out of the element receptacle. It was difficult to hold the end of the connector and plug in the new element because the oven door is in your way. Maybe it is easier if you take the oven door off first?