JT965CF1CC General Electric Microwave Oven Combo - Instructions
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- Customer:
- Russell from ARROYO GRANDE, CA
- Parts Used:
- WB44T10043
- Difficulty Level:
- Really Easy
- Total Repair Time:
- 30 - 60 mins
- Tools:
- Nutdriver
Remove and replace Broil (upper) heating element.
Turn off the power to the oven. (There should be a circuit breaker in the main power panel dedicated to just the oven) (the oven should be cool to the touch).
Open and remove the door by pulling it up and off the hinges (this is best accomplished with a helper).
Remove the racks (wire shelves).
Remove the two 1/4" mounting screws that secure the heating element to the back and the two screws that secure the element to the top of the oven..
Gently pull the wires out and disconnect them from the heating element.
Now reverse the process.
Connect the wires to the new heating element in the same fashion as they came off.
Push the wires and heating element back in place and secure with the four screws.
Replace the wire racks (shelves).
Replace the door (again, this is best accomplished with a helper).
Turn the power back on.
Run a test of the broiler to make sure the repair was completed properly.
voila!
Open and remove the door by pulling it up and off the hinges (this is best accomplished with a helper).
Remove the racks (wire shelves).
Remove the two 1/4" mounting screws that secure the heating element to the back and the two screws that secure the element to the top of the oven..
Gently pull the wires out and disconnect them from the heating element.
Now reverse the process.
Connect the wires to the new heating element in the same fashion as they came off.
Push the wires and heating element back in place and secure with the four screws.
Replace the wire racks (shelves).
Replace the door (again, this is best accomplished with a helper).
Turn the power back on.
Run a test of the broiler to make sure the repair was completed properly.
voila!
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- Customer:
- Frank from PARKER, CO
- Parts Used:
- WB44T10043
- Difficulty Level:
- Really Easy
- Total Repair Time:
- 30 - 60 mins
- Tools:
- Nutdriver, Pliers
Lower Oven Broiler Stopped Working
Turned power off to oven
Unscrewed broiler nuts (total of 4)
Pulled Broiler out from back of stove
Disconnected wires
Reconnected wire
Remounted broiler and replaced bolts
Turned power back on
Unscrewed broiler nuts (total of 4)
Pulled Broiler out from back of stove
Disconnected wires
Reconnected wire
Remounted broiler and replaced bolts
Turned power back on
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- Customer:
- Sherry from SAINT PAUL, MN
- Parts Used:
- WB56T10105
- Difficulty Level:
- Easy
- Total Repair Time:
- 1- 2 hours
- Tools:
- Screw drivers
Replaced cracked inner oven door glass
This went pretty smoothly. Watch the video and just follow along step-by-step and it goes well. It would have only taken about 30-45 minutes (even being careful and slow) but I ended up placing the glass twice (be very careful and triple check that all the insulation gets poked under the housing and none is sticking out). The first time I had a small piece sticking out. (Use gloves for this part so your hands don't itch). The second time I needed to redo part of it is I forgot one of the spacers on the door handle and had to get that in there so the handle worked properly. I also took the time to clean the oven while the door was off so that took some time. Total I probably had 1.5-2 hours into this project but at least half of that was me cleaning and being fussy. This is an easy repair. I'm not a confident repair person and this wasn't difficult. It was a little time consuming but well worth the cost vs calling a repair person or buying a new appliance. You do need to have a specialty star head on a screwdriver but my simple tool kit had all the tools I needed. The oven has been working great since the repair.
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- Customer:
- Sheri from Sugar Land, TX
- Parts Used:
- WB06T10012
- Difficulty Level:
- Really Easy
- Total Repair Time:
- Less than 15 mins
The roller guide broke where it fits over the turning mechanism.
removed the glass turning plate. removed the broken roller guide. replaced with the new one. I am very happy with not only the ease of fixing the problem, but how quickly I got the replacement part. I will use PartSelect again!!! And I will tell my friends.
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- Customer:
- Gregory from Pearl River, LA
- Parts Used:
- WB49X29679
- Difficulty Level:
- Really Easy
- Total Repair Time:
- Less than 15 mins
Light bulb went out,could not find replacement part.
Turn the glass enclosure counterclockwise to expose bulb.Turn the power off at circuit breaker panel.Handle the bulb carefully with paper towel covering the bulb.Push the bulb in socket.replace glass enclosure,turn power back on.
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- Customer:
- John from greensboro, NC
- Parts Used:
- WB06T10012
- Difficulty Level:
- Really Easy
- Total Repair Time:
- Less than 15 mins
microwave dish rotator hub broke
Very fast very easy. Part was exact match!
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- Customer:
- Mack from Jacksonville, FL
- Parts Used:
- WB27X10928
- Difficulty Level:
- Really Easy
- Total Repair Time:
- Less than 15 mins
- Tools:
- Pliers, Screw drivers
No heat.
Replaced the fuse. Result; did not fix the problem.
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- Customer:
- Michael from Tucson, AZ
- Parts Used:
- WB20T10024
- Difficulty Level:
- Really Easy
- Total Repair Time:
- Less than 15 mins
Broken Probe Sensor
Replaced it
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- Customer:
- Edwin from New York, NY
- Parts Used:
- WB27X10928
- Difficulty Level:
- Really Easy
- Total Repair Time:
- 15 - 30 mins
- Tools:
- Screw drivers
No heat
Replace the fuses
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- Customer:
- Jim from Hyrum, UT
- Parts Used:
- WB44T10043
- Difficulty Level:
- Really Easy
- Total Repair Time:
- 15 - 30 mins
- Tools:
- Socket set
Broiler heating element was not working
Turned off the circuit breaker. Removed 5 screws. Unplugged the heating element and then plugged in the new one and replaced the 5 screws. Very simple.
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- Customer:
- Robert from SANTA MARIA, CA
- Parts Used:
- WB44T10043
- Difficulty Level:
- Easy
- Total Repair Time:
- 15 - 30 mins
- Tools:
- Nutdriver
Broiler Element Repair
I was attempting to replace the broiler element on the oven, but I discovered that the wiring may be the actual problem. I suggest before you order parts for a broiler repair, that you test the wires to ensure that you have continuity. I will have to trace the wires back to the source (the other element works fine) and see if I can find the problem with the current. I will keep the broiler element I ordered until I can confirm that the old element works.
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- Customer:
- Jeffrey from Gaithersburg, MD
- Parts Used:
- WB27X10597
- Difficulty Level:
- Easy
- Total Repair Time:
- 15 - 30 mins
- Tools:
- Nutdriver, Pliers, Screw drivers
Oven failed to heat food.
Remove the microwave cover. Requires a phillips screwdriver and a torx security bit/nut driver (there are two security type screws on the back...guess they don't want you to do this at home!). I had to buy the a security bit set (about $7). The diode is easily accessible on the right side under the fan. Requires removing on small phillips screw and unplugging on electrical connection. GE provides some instructions in an envelope on top (after cover removed). There is a warning/instruction to discharge the capacitor before service. This was not a problem for me. Actual diode replacement took 30 seconds. Whole job = 15 minutes.
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- Customer:
- Scott from Ravensdale, WA
- Parts Used:
- WB27X10597, WB27X10516, WB27X10073
- Difficulty Level:
- A Bit Difficult
- Total Repair Time:
- 30 - 60 mins
- Tools:
- Screw drivers, Socket set
Would not heat
I think I could have managed with just the diode but since I had to pull it I decided to replace all related parts per my research. The Magnetron more than likely was fine.
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- Customer:
- Thomas from Albuquerque, NM
- Parts Used:
- WB02T10017
- Difficulty Level:
- Easy
- Total Repair Time:
- 15 - 30 mins
- Tools:
- Socket set
Convection fan came loose from shaft
Convection fan came loose from the shaft with a lout rattle and grinding as the fan spun down. Had to remove four metal screws to remove the fan cover. Initially tried to just put the nut back on to hold the fan. However, I could not get the nut to start, so I assumed that threads were stripped on the nut or the shaft. Ordered the replacement nut, hoping that it was the nut that was the problem. However, I had the same problem with the new nut. I could see no damage on the shaft. It finally occurred to me that the nut and shaft had left-hand threads (counter-clockwise to tighten). At that point, it was extremely easy to put the nut back on and tighten it. I did not try using the old nut, since I had already received the new one, but I'm certain that if I had come to that realization earlier, I could have saved time and money. So, if you have the same problem, try putting the nut on "backwards."
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- Customer:
- Bob from Marcy, NY
- Parts Used:
- WB24T10065
- Difficulty Level:
- Easy
- Total Repair Time:
- 15 - 30 mins
- Tools:
- Screw drivers
broken switch
This was a wall mounted oven. Turned off breaker. Pulled panel off by removing 6 screws. Pulled connectors off old switch. Removed old switch. Just a friction fit. I used my jack knife to get it moving. Pushed in the new switch and connected wires. (just push on tabs) Put panel back together and turned on breaker. Done, easy.
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