JT965CF1CC General Electric Microwave Oven Combo - Instructions

Turned power off to oven
Unscrewed broiler nuts (total of 4)
Pulled Broiler out from back of stove
Disconnected wires
Reconnected wire
Remounted broiler and replaced bolts
Turned power back on

I first read where someone had the same problem. Their solution was a burned-out fuse. I ordered a new fuse...installed it and that did not solve my problem. I revisted PartSelect and read how Marla (from Arlington, TX)solved her problem. I purchased a secondary switch and when it arrived, I made a copy of Marla's instructions and followed them to the letter. I installed the new secondary switch into the secondary space, put everything back together and the oven STILL DID NOT WORK. I had to take the latching panel apart again and test each switch to see if there was another bad one. I found that the third switch was burned out. So I took the new switch out of the second slot and installed it into the third slot. I tested the switches before reinstalling the latching panel. This time everything worked. So I put everything back together, reinstalled the microwave on the wall, tested it again, and everything worked perfectly.

This went pretty smoothly. Watch the video and just follow along step-by-step and it goes well. It would have only taken about 30-45 minutes (even being careful and slow) but I ended up placing the glass twice (be very careful and triple check that all the insulation gets poked under the housing and none is sticking out). The first time I had a small piece sticking out. (Use gloves for this part so your hands don't itch). The second time I needed to redo part of it is I forgot one of the spacers on the door handle and had to get that in there so the handle worked properly. I also took the time to clean the oven while the door was off so that took some time. Total I probably had 1.5-2 hours into this project but at least half of that was me cleaning and being fussy. This is an easy repair. I'm not a confident repair person and this wasn't difficult. It was a little time consuming but well worth the cost vs calling a repair person or buying a new appliance. You do need to have a specialty star head on a screwdriver but my simple tool kit had all the tools I needed. The oven has been working great since the repair.

removed the glass turning plate. removed the broken roller guide. replaced with the new one. I am very happy with not only the ease of fixing the problem, but how quickly I got the replacement part. I will use PartSelect again!!! And I will tell my friends.

Very fast very easy. Part was exact match!

Turn the glass enclosure counterclockwise to expose bulb.Turn the power off at circuit breaker panel.Handle the bulb carefully with paper towel covering the bulb.Push the bulb in socket.replace glass enclosure,turn power back on.

Replaced it

Replaced the fuse. Result; did not fix the problem.

Replace the fuses

This was a wall mounted oven. Turned off breaker. Pulled panel off by removing 6 screws. Pulled connectors off old switch. Removed old switch. Just a friction fit. I used my jack knife to get it moving. Pushed in the new switch and connected wires. (just push on tabs) Put panel back together and turned on breaker. Done, easy.

I was attempting to replace the broiler element on the oven, but I discovered that the wiring may be the actual problem. I suggest before you order parts for a broiler repair, that you test the wires to ensure that you have continuity. I will have to trace the wires back to the source (the other element works fine) and see if I can find the problem with the current. I will keep the broiler element I ordered until I can confirm that the old element works.

Took about 15 minutes to take the old one off and put the new one on. Not difficult at all.

Convection fan came loose from the shaft with a lout rattle and grinding as the fan spun down. Had to remove four metal screws to remove the fan cover. Initially tried to just put the nut back on to hold the fan. However, I could not get the nut to start, so I assumed that threads were stripped on the nut or the shaft. Ordered the replacement nut, hoping that it was the nut that was the problem. However, I had the same problem with the new nut. I could see no damage on the shaft. It finally occurred to me that the nut and shaft had left-hand threads (counter-clockwise to tighten). At that point, it was extremely easy to put the nut back on and tighten it. I did not try using the old nut, since I had already received the new one, but I'm certain that if I had come to that realization earlier, I could have saved time and money. So, if you have the same problem, try putting the nut on "backwards."

Turned off the circuit breaker. Removed 5 screws. Unplugged the heating element and then plugged in the new one and replaced the 5 screws. Very simple.

Remove the microwave cover. Requires a phillips screwdriver and a torx security bit/nut driver (there are two security type screws on the back...guess they don't want you to do this at home!). I had to buy the a security bit set (about $7). The diode is easily accessible on the right side under the fan. Requires removing on small phillips screw and unplugging on electrical connection. GE provides some instructions in an envelope on top (after cover removed). There is a warning/instruction to discharge the capacitor before service. This was not a problem for me. Actual diode replacement took 30 seconds. Whole job = 15 minutes.