JT965CF3CC General Electric Microwave Oven Combo - Instructions
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- Customer:
- WILLIAM from FRANKLIN, OH
- Parts Used:
- WB27T10566
- Difficulty Level:
- Easy
- Total Repair Time:
- 30 - 60 mins
- Tools:
- Nutdriver, Screw drivers
Oven Panel lights too dim to read and probe stopped working
1. Turn off breaker
2. Remove grill that around built in microwave; remove two top screws and to bottom (open oven door).
3. Remove two screws on the control panel.
4. Swing out and allow panel to suspend from its wire holder.
5. Trace the two harness cables from the old control board and disconnect from the counterparts inside the unit.
6. Remove the "ribbon" connector (do not damage, be gentle)
7. Remove the four screws holding the old control in place.
8. Place the new control board in place (do not connect the ribbon connector yet).
9. Plug in the harness to their respective receiving locations in the unit.
10. Install the "ribbon" connector into the new control panel.
11. Reverse steps 4-1 above ensuring all connections are solid and made correctly.
12. Turn on the circuit breaker and enjoy a "like new" oven!
2. Remove grill that around built in microwave; remove two top screws and to bottom (open oven door).
3. Remove two screws on the control panel.
4. Swing out and allow panel to suspend from its wire holder.
5. Trace the two harness cables from the old control board and disconnect from the counterparts inside the unit.
6. Remove the "ribbon" connector (do not damage, be gentle)
7. Remove the four screws holding the old control in place.
8. Place the new control board in place (do not connect the ribbon connector yet).
9. Plug in the harness to their respective receiving locations in the unit.
10. Install the "ribbon" connector into the new control panel.
11. Reverse steps 4-1 above ensuring all connections are solid and made correctly.
12. Turn on the circuit breaker and enjoy a "like new" oven!
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- Customer:
- Gregory from Pearl River, LA
- Parts Used:
- WB49X29679
- Difficulty Level:
- Really Easy
- Total Repair Time:
- Less than 15 mins
Light bulb went out,could not find replacement part.
Turn the glass enclosure counterclockwise to expose bulb.Turn the power off at circuit breaker panel.Handle the bulb carefully with paper towel covering the bulb.Push the bulb in socket.replace glass enclosure,turn power back on.
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- Customer:
- Sheri from Sugar Land, TX
- Parts Used:
- WB06T10012
- Difficulty Level:
- Really Easy
- Total Repair Time:
- Less than 15 mins
The roller guide broke where it fits over the turning mechanism.
removed the glass turning plate. removed the broken roller guide. replaced with the new one. I am very happy with not only the ease of fixing the problem, but how quickly I got the replacement part. I will use PartSelect again!!! And I will tell my friends.
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- Customer:
- John from greensboro, NC
- Parts Used:
- WB06T10012
- Difficulty Level:
- Really Easy
- Total Repair Time:
- Less than 15 mins
microwave dish rotator hub broke
Very fast very easy. Part was exact match!
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- Customer:
- Michael from Tucson, AZ
- Parts Used:
- WB20T10024
- Difficulty Level:
- Really Easy
- Total Repair Time:
- Less than 15 mins
Broken Probe Sensor
Replaced it
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- Customer:
- Mack from Jacksonville, FL
- Parts Used:
- WB27X10928
- Difficulty Level:
- Really Easy
- Total Repair Time:
- Less than 15 mins
- Tools:
- Pliers, Screw drivers
No heat.
Replaced the fuse. Result; did not fix the problem.
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- Customer:
- Edwin from New York, NY
- Parts Used:
- WB27X10928
- Difficulty Level:
- Really Easy
- Total Repair Time:
- 15 - 30 mins
- Tools:
- Screw drivers
No heat
Replace the fuses
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- Customer:
- Jim from Hyrum, UT
- Parts Used:
- WB44T10043
- Difficulty Level:
- Really Easy
- Total Repair Time:
- 15 - 30 mins
- Tools:
- Socket set
Broiler heating element was not working
Turned off the circuit breaker. Removed 5 screws. Unplugged the heating element and then plugged in the new one and replaced the 5 screws. Very simple.
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- Customer:
- Robert from SANTA MARIA, CA
- Parts Used:
- WB44T10043
- Difficulty Level:
- Easy
- Total Repair Time:
- 15 - 30 mins
- Tools:
- Nutdriver
Broiler Element Repair
I was attempting to replace the broiler element on the oven, but I discovered that the wiring may be the actual problem. I suggest before you order parts for a broiler repair, that you test the wires to ensure that you have continuity. I will have to trace the wires back to the source (the other element works fine) and see if I can find the problem with the current. I will keep the broiler element I ordered until I can confirm that the old element works.
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- Customer:
- Scott from Ravensdale, WA
- Parts Used:
- WB27X10597, WB27X10516, WB27X10073
- Difficulty Level:
- A Bit Difficult
- Total Repair Time:
- 30 - 60 mins
- Tools:
- Screw drivers, Socket set
Would not heat
I think I could have managed with just the diode but since I had to pull it I decided to replace all related parts per my research. The Magnetron more than likely was fine.
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- Customer:
- Cherri from Katy, TX
- Parts Used:
- WB44T10043
- Difficulty Level:
- A Bit Difficult
- Total Repair Time:
- 30 - 60 mins
- Tools:
- Nutdriver
Broiler Element burnt out
The actual repair was relatively easy but access to the area in the oven made it a little difficult. Just unscrew 5 screws with a nut driver, unplug the old element, plug in the new element and reinstall the 5 screws. The only thing that made this repair difficult was being able to reach the connectors where you plug in the new element. They are loose wire connectors that don't reach very far out of the element receptacle. It was difficult to hold the end of the connector and plug in the new element because the oven door is in your way. Maybe it is easier if you take the oven door off first?
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- Customer:
- Thomas from Albuquerque, NM
- Parts Used:
- WB02T10017
- Difficulty Level:
- Easy
- Total Repair Time:
- 15 - 30 mins
- Tools:
- Socket set
Convection fan came loose from shaft
Convection fan came loose from the shaft with a lout rattle and grinding as the fan spun down. Had to remove four metal screws to remove the fan cover. Initially tried to just put the nut back on to hold the fan. However, I could not get the nut to start, so I assumed that threads were stripped on the nut or the shaft. Ordered the replacement nut, hoping that it was the nut that was the problem. However, I had the same problem with the new nut. I could see no damage on the shaft. It finally occurred to me that the nut and shaft had left-hand threads (counter-clockwise to tighten). At that point, it was extremely easy to put the nut back on and tighten it. I did not try using the old nut, since I had already received the new one, but I'm certain that if I had come to that realization earlier, I could have saved time and money. So, if you have the same problem, try putting the nut on "backwards."
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- Customer:
- andrew from pittstown, NJ
- Parts Used:
- WB44T10043
- Difficulty Level:
- Easy
- Total Repair Time:
- 30 - 60 mins
- Tools:
- Socket set
Broil element on top oven was not working
Shut the power off at the electric box.Disconnected coil from roof clips.Pulled wire connection from back wall. Disconnected wire clips, connected new unit.Clipped to roof and turned on" Working fine".
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- Customer:
- Jeffrey from Gaithersburg, MD
- Parts Used:
- WB27X10597
- Difficulty Level:
- Easy
- Total Repair Time:
- 15 - 30 mins
- Tools:
- Nutdriver, Pliers, Screw drivers
Oven failed to heat food.
Remove the microwave cover. Requires a phillips screwdriver and a torx security bit/nut driver (there are two security type screws on the back...guess they don't want you to do this at home!). I had to buy the a security bit set (about $7). The diode is easily accessible on the right side under the fan. Requires removing on small phillips screw and unplugging on electrical connection. GE provides some instructions in an envelope on top (after cover removed). There is a warning/instruction to discharge the capacitor before service. This was not a problem for me. Actual diode replacement took 30 seconds. Whole job = 15 minutes.
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- Customer:
- Marilyn from Auburn, WA
- Parts Used:
- WB41T10003
- Difficulty Level:
- Easy
- Total Repair Time:
- 15 - 30 mins
- Tools:
- Screw drivers
gasket replacement
Took about 15 minutes to take the old one off and put the new one on. Not difficult at all.
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