JT965BF5BB General Electric Microwave Oven Combo - Instructions
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- Customer:
- William from Socorro, NM
- Parts Used:
- WB27X10928
- Difficulty Level:
- Really Easy
- Total Repair Time:
- Less than 15 mins
- Tools:
- Pliers, Screw drivers
Quit working
Just like the directions said. Very simple.
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- Customer:
- Michael from East China Township, MI
- Parts Used:
- WB27X10928
- Difficulty Level:
- Easy
- Total Repair Time:
- Less than 15 mins
- Tools:
- Screw drivers
All power to the microwave went out.
PartSelect had helpful repair instructions on-line which made the repair easier and faster. Unfortunately, there were other problems with the oven that immediately blew the new fuse I had just installed. It was then determined that additional repair would most likely cost almost as much as a new microwave.
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- Customer:
- Mohammad from Piscataway, NJ
- Parts Used:
- WB27X10928
- Difficulty Level:
- Easy
- Total Repair Time:
- Less than 15 mins
- Tools:
- Screw drivers
Powered Off completely
After reading reviews that there was no power what so ever and a fuse replacement will solve the problem, I tried it. Replacing the fuse is very easy (and I am not handy at all). All you have to do is remove the microwave cover from the top by removing two screws, slide the cover to the left and pulling the cover off. Then remove the grill in front of you, by removing one or two screws. The fuse is in front of you, use pliers and be firm but gentle. Replacing the fuse is easy but it did not solve my problem.
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- Customer:
- Brenda from Cave Creek, AZ
- Parts Used:
- WB41T10003
- Difficulty Level:
- Really Easy
- Total Repair Time:
- Less than 15 mins
- Tools:
- Pliers
defective oven door seal
pull out defective seal with pliers clean area and press new seal into place making sure the spring clips on seal are completely inserted into door slots push ends of seal into holes in bottom of door
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- Customer:
- John from Acme, WA
- Parts Used:
- WB23T10015
- Difficulty Level:
- Easy
- Total Repair Time:
- 1- 2 hours
- Tools:
- Nutdriver
oven temp. was not what setting called for
turned oven off, pulled oven out from wall, removed back of oven, unscrewed sensor from oven replaced with new sensor, put back on, turned power to oven on, tried oven at 425, my temp. gage and the oven temp matched. a very easy fix.
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- Customer:
- Bob from Niskayuna, NY
- Parts Used:
- WB06T10012
- Difficulty Level:
- Really Easy
- Total Repair Time:
- Less than 15 mins
Turntable roller guide broken
Simply remove the broken turntable roller guide from the rotor and put in the new replacement -- less time than opening the box!
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- Customer:
- Jeffrey from Gaithersburg, MD
- Parts Used:
- WB27X10597
- Difficulty Level:
- Easy
- Total Repair Time:
- 15 - 30 mins
- Tools:
- Nutdriver, Pliers, Screw drivers
Oven failed to heat food.
Remove the microwave cover. Requires a phillips screwdriver and a torx security bit/nut driver (there are two security type screws on the back...guess they don't want you to do this at home!). I had to buy the a security bit set (about $7). The diode is easily accessible on the right side under the fan. Requires removing on small phillips screw and unplugging on electrical connection. GE provides some instructions in an envelope on top (after cover removed). There is a warning/instruction to discharge the capacitor before service. This was not a problem for me. Actual diode replacement took 30 seconds. Whole job = 15 minutes.
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- Customer:
- John R from Asheville, NC
- Parts Used:
- WB20T10024
- Difficulty Level:
- Really Easy
- Total Repair Time:
- Less than 15 mins
missing meat thermistor
plug in thermistor when needed
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- Customer:
- Danny from Glendora, MS
- Parts Used:
- WB06T10012
- Difficulty Level:
- Really Easy
- Total Repair Time:
- Less than 15 mins
I had a broken turntable roller quide under the glass plate
opened the microwave door, removed the glass plate, removed the bad roller quide, replaced with the new one, replaced the glass plate and then closed the door. :)
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- Customer:
- Thomas from Albuquerque, NM
- Parts Used:
- WB02T10017
- Difficulty Level:
- Easy
- Total Repair Time:
- 15 - 30 mins
- Tools:
- Socket set
Convection fan came loose from shaft
Convection fan came loose from the shaft with a lout rattle and grinding as the fan spun down. Had to remove four metal screws to remove the fan cover. Initially tried to just put the nut back on to hold the fan. However, I could not get the nut to start, so I assumed that threads were stripped on the nut or the shaft. Ordered the replacement nut, hoping that it was the nut that was the problem. However, I had the same problem with the new nut. I could see no damage on the shaft. It finally occurred to me that the nut and shaft had left-hand threads (counter-clockwise to tighten). At that point, it was extremely easy to put the nut back on and tighten it. I did not try using the old nut, since I had already received the new one, but I'm certain that if I had come to that realization earlier, I could have saved time and money. So, if you have the same problem, try putting the nut on "backwards."
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- Customer:
- Stephanie from Kernersville, NC
- Parts Used:
- WB27X10928
- Difficulty Level:
- Really Easy
- Total Repair Time:
- Less than 15 mins
- Tools:
- Pliers, Screw drivers
microwave won't heat
bought a fuse but that didn't solve the problem. Guess I need a new microwave
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- Customer:
- Kathleen from Munt Laurel, NJ
- Parts Used:
- WB20T10024
- Difficulty Level:
- Really Easy
- Total Repair Time:
- Less than 15 mins
Oven Probe broke
Ordered new probe
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- Customer:
- MANUEL from ESCONDIDO, CA
- Parts Used:
- WB27X10597
- Difficulty Level:
- Really Easy
- Total Repair Time:
- Less than 15 mins
- Tools:
- Screw drivers
diode burnt
it was a simple screw in on both ends. no soldering
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- Customer:
- Claudia from Monroe, WA
- Parts Used:
- WB06T10012
- Difficulty Level:
- Really Easy
- Total Repair Time:
- Less than 15 mins
Broken Roller Guide
Lifted up the glass plate. Put in the new roller guide. Set the glass plate back in place. Repair done in about 30 seconds! Thanks for prompt service in sending the new part. My only regret is that the part was expensive, and I have already replaced it once before. The new part is still plastic so will probably need to be replaced again.
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- Customer:
- Orion from Vancouver, WA
- Parts Used:
- WB23T10015
- Difficulty Level:
- Really Easy
- Total Repair Time:
- Less than 15 mins
- Tools:
- Nutdriver
Oven temperature was low when reading was correct
First of all, the sensor had the proper ohm reading...at ambient temperatures. I suspected the sensor because it would jump in large degree increments over 200°F. From what I read online, the only other part that would cause this was a faulty circuit board. I opted to try the $20 part first vs. the $200 part. It worked. One screw on the back top of the inside is all that holds the sensor in. Pull the wires out and you will find a quick-disconnect. New part had the same connector (thank you). Thread the wires back through the hole and replace the screw. Works like a champion (verified with an independent thermometer. That is all she wrote. I only wish I purchased two, since they don't last that long... 4 years...or so. I just bought the house built in 2007 and empty for a year... and it took 45 minutes to cook a pizza, and even then the bottom dough was light. A house without an oven is like a hot dog without mustard!
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