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PVM9179DK3BB General Electric Microwave Oven Combo - Instructions

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All Instructions for the PVM9179DK3BB
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Customer:
Ralph from Brandon, FL
Parts Used:
WB27X10928
Difficulty Level:
Easy
Total Repair Time:
Less than 15 mins
Tools:
Pliers, Screw drivers
I diagnosed the problem incorrectly: based on a previous repair.
The old fuse is perfectly good. The new ones arrived within a day.
66 of 139 people found this instruction helpful.
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Customer:
Douglas from Mechanicsburg, PA
Parts Used:
WB24X829
Difficulty Level:
Really Easy
Total Repair Time:
Less than 15 mins
Tools:
Screw drivers
No heat in the microwave
We purchased our Microhood oven about 4 years ago along with the extended warranty package offered thru home depot. Within one year, the problems began. Each year the secondary switch would go bad rendering the microwave useless. If you have 3 small children like we do, you tend to use it a lot. We sure take the microwave for granted.

Each time G.E. would fix the problem at no charge. Ths time - the warranty had expired and GE wanted to charge us $80.00 for service call plus parts and labor. We estimated the cost to run at least $150.00 or more.

To top it all off, GE was going to have a service tech avail for over 2 weeks. This is poor customer service and completely unaccceptable.

Because this was a recurring problem, I figured it was the same part that had being going bad since we purchased the appliance. I decided to order the part "secondary switch" myself and attempt to fix the microwave on my own.

I ordered the part last Tuesday, the part arrived last Friday. Within 10 minutes I had the microwave apart, replaced the part and had the microwave back in working order.

PartSelect saved me over $100.00.

We are very satified with PartsSelect, I would recommend them to anyone
30 of 38 people found this instruction helpful.
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Customer:
Luis from Plano, TX
Parts Used:
WB27X1160
Difficulty Level:
Easy
Total Repair Time:
Less than 15 mins
Tools:
Screw drivers, Wrench set
Noise and no Heat on Microwave oven.
First, I waste $65 by calling some "REPAIR" service. They showed at home and charge me that just to tell me
Second, I researched on the web and ordered a part, which was not the issue. I waste abnother $72
Third, I found Part-Select and got the right answer: the Diode was the problem. Ordered the part form Part-Select and it FIxed it !!!

Note: I did not buy a new microwave because this one is mounted on the wall and it will cost me +$800 just the lowest price.
33 of 49 people found this instruction helpful.
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Customer:
Carolyn from ARMONK, NY
Parts Used:
WB27X10928
Difficulty Level:
Easy
Total Repair Time:
30 - 60 mins
Tools:
Screw drivers
appliance stopped working -- no readout on screen
1. turned off electricity -- unplugged the unit 2. removed 3 screws on top of top vent, removed vent screen then I located the little white cylindrical fuse and popped it out with a table knife. Then I popped in the new fuse. Replaced the vent screen and screws -- plugged in the appliance and it is working again.
24 of 24 people found this instruction helpful.
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Customer:
Randy from Ottawa, IL
Parts Used:
WB24X829
Difficulty Level:
Easy
Total Repair Time:
15 - 30 mins
Tools:
Screw drivers
Everything worked on the microwave, except it would not heat anything.
The microwave had been working fine until one day when the timer counted down but the heating motor (or whatever you call it) would not come on. So the timer would count down but nothing inside would get hot. I did not know what it was for sure but decided to take it apart and look. Once I had the control panal off, I found three small wired switches inside. One of these switches appeared to have shorted out. So I searched online and found Partselect.com. I found a matching switch , ordered it (arrived in couple days), put it in, and VOILA it works! Thanks Partselect.com.
27 of 34 people found this instruction helpful.
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Customer:
Walter from Midvale, UT
Parts Used:
WB25X10019
Difficulty Level:
A Bit Difficult
Total Repair Time:
30 - 60 mins
Tools:
Screw drivers
This lamp does not have easy access
This is the second time that this lamp hase gone out. It is located in a small space in the top of the microwave and you need to remove the top front pannel, then take a screw or two out of a metal shield and bend the shield up to get your hand into the compartment where, if you know how, you can reach in and lift out the reflector shield that the lighbulb is plugged into and remove the old one and plug in the new one. The first time was hard to figure out how to do it but the second time wasn't bad because I knew how to do it.
31 of 51 people found this instruction helpful.
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Customer:
Thomas from Wake Forest, NC
Parts Used:
WB25X10019
Difficulty Level:
Really Easy
Total Repair Time:
Less than 15 mins
Tools:
Screw drivers
halogen bulb burned out
*Remove Two Phillips head screws from the top of vent slide the vent left to remove it. Take the charcoal filter out then the metal cover underneath the filter. It also has a phillips head screw. bulb socket is on right facing down. Squeeze the metal clips and remove socket from bracket. Installation is the reverse of removal.
24 of 31 people found this instruction helpful.
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Customer:
William from Fridley, MN
Parts Used:
WB24X829
Difficulty Level:
Easy
Total Repair Time:
Less than 15 mins
Tools:
Screw drivers
When opening door, the microwave would turn on
I've been fixing and taking things apart since I was a kid. I hoped that it was a bad switch in the door. Got out my test meter and check the 3 different switches. All 3 tested good, but one was a bit hit and miss. It would work if the microwave was on its side and wouldn't when it was set flat. I found the switch online and installed it. Took care of the problem.It was a whole lot cheaper than buying a new microwave. Thanks! Bill Brown, Fridley, MN
23 of 29 people found this instruction helpful.
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Customer:
Jerry from Rio Vista, CA
Parts Used:
WB25X10019
Difficulty Level:
A Bit Difficult
Total Repair Time:
Less than 15 mins
Tools:
Screw drivers
Two counter light bulbs burned out
After removing the screws holding the 2 cover plates in position, I removed the halogen light bulbs with my fingers. Then I placed a paper towel around the first replacement bulb and lined up the two wire connectors with the two holes in the receptacle. I pushed in, but the bulb's probes did not slide into the receptacle. I spent five minutes aligning and pushing but to no avail. Then I removed the filter screen on the side of the receptacle, shined a flashlight beam on the receptacle, and with an improved view of the two holes in the receptacle, slid the bulb in. The second bulb was inserted in a few minutes, and the job was done. Whoever designed the halogen bulb was not as bright as Thomas Edison.
23 of 32 people found this instruction helpful.
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Customer:
Katherine from WILLIAMSTOWN, NJ
Parts Used:
WB27X10928
Difficulty Level:
Very Easy
Total Repair Time:
15 - 30 mins
Tools:
Pliers, Screw drivers
Suddenly had no heat. All else worked fine. A deep odd hum sound.
This did not fix my problem. I've ordered a new microwave.

First off, UNPLUG THE MICROWAVE.

The fuse is located under the plastic grill at the top of the microwave. It's held on by two screws. Once you've removed the screws and taken off the plastic grill, you go to the right side of the microwave and remove another screw that holds a small metal grill in place. Removing the small metal grill is probably the toughest part of this repair. You kind of have to rock it back and forth a bit to get it to release. Once that's off, you can get to the fuse. I removed the burnt out one with a pair of needle nose pliers. I also put a small piece of cardboard under the fuse when I did this so I didn't accidentally drop it into the innards of the microwave. I did the same thing when I replaced the new fuse. I then plugged the appliance back in and made sure it worked. Once that was confirmed, I replaced both grills.
17 of 18 people found this instruction helpful.
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Customer:
Paul from San Jose, CA
Parts Used:
WB24X830, WB24X829
Difficulty Level:
Really Easy
Total Repair Time:
15 - 30 mins
Tools:
Screw drivers
After closing door the display panel must be tapped on to keep the unit operating.
The switches are not the problem! The problem is in the tolerences of the latch housing. I have ordered two new housings (Upper & Lower) and will see if the tolerences are closer. If not I will try epoxying a shim to the plate that operates the microswitches. The other option is to file the mounting slots of the housing to allow adjustment, which would be iffy,keeping them from moving with use. The exploded drawings really need to be clarified. The scale is way too small. It was extremely difficult to pick out the individual parts of the mechanisiam.
25 of 49 people found this instruction helpful.
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Customer:
charles from SARASOTA, FL
Parts Used:
WB27X10928
Difficulty Level:
Easy
Total Repair Time:
30 - 60 mins
Tools:
Screw drivers
Touch pad failed to respond to any programming effort
Went to onlin source, found a couple youtube videos then went to the GE site which had a not-too-easy that find trouble shooting guide. It was extremely helpful as it described a fuse as a fix 80% of the time for touch paid failure. I really didn't believe it would b a fuse, but it was the cheapest fix, $8. I got the fuse and was surprised to fine there are two of them on this model. I took a guess and replaced the top one ( neither fuse was black or burned to indicate a failure but the top one was a bit mor greyish). put it all back together and it works fine.
13 of 14 people found this instruction helpful.
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Customer:
John from OWOSSO, MI
Parts Used:
WB27X10928
Difficulty Level:
Easy
Total Repair Time:
30 - 60 mins
Tools:
Pliers, Screw drivers
microwave stopped working
took off upper grille and touch pad and removed the old line fuse and replaced with a new fuse ...turned on it is working fine...sources of help: UTube and GE manuel
13 of 15 people found this instruction helpful.
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Customer:
Jim from Lincolnshire, IL
Parts Used:
WB24X830
Difficulty Level:
A Bit Difficult
Total Repair Time:
15 - 30 mins
Tools:
Screw drivers
Microwave would not go on
All electrical worked (fan, lights, control panel) door switch was broke. Pulled the oven out. Took out two big screws from the cabinet above. (be careful not to drop oven)Set the oven on kitchen counter. Took off five screws that held the vent cover. Removed vent cover. Took out one screw that held the control panel. Lifted, turned and slid the panel into the space below so I could get to the upper door switch. Replace door switch and re-assemble.
18 of 30 people found this instruction helpful.
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Customer:
JULIA from JACKSONVILLE, FL
Parts Used:
WB24X829
Difficulty Level:
Really Easy
Total Repair Time:
Less than 15 mins
Tools:
Screw drivers
microwave would not start
took of cover removed switch and replaced with new one
13 of 18 people found this instruction helpful.
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All Instructions for the PVM9179DK3BB
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