KHMS2040BW2 KitchenAid - Instructions

BEWARE: KMHS120ESS takes two charcoal filters. This site doesn't tell you that! I only figured it out after ordering one, receiving it, and removing the vent cover to replace it. So then I had to order another one and pay for shipping a second time (which cost almost as much as the filter itself). C'mon PartSelect, why are these not sold in a pair?

I looked up a YouTube video of someone with a similar over the oven microwave. That helped me get into the area behind the control panel where the door switches are. I checked the springs and the cam rocker? The thing that actually hits the button on the switch when the door closes. They were in good condition so I assumed the door switch was bad. There are two so I just purchased one figuring (hoping) that only one was bad. And lo and behold only one was bad. Bing bam boom. Put it all back together and I'm set. Not too difficult. Took a week of work because it takes like 50 days to ship. My kitchen looked like a hurricane after image because of all the parts scattered everywhere.

Instead of telling you, i have question do you have any instructions on how to do the repair. It would have helped save time on the repair.

This job took longer then it should have, becasue I did not start right in the begining. I did figure it out quickly after the wrong start.

You were a big help in picking the right part to correct the problem. You should be able to help with the repair. Thank You

The original bulb came apart while unscrewing it from the back of the microwave, leaving the metal screw thread contact still in the socket. Since this is an over-the-range micriwave there isn't enough room to manuever needle nose pliers into the socket to remove the screw thread contact. So this is how we were able to remove it.
Unplug power cord.
Take a standard wine bottle cork and whittle down one end until it fits in the socket. Then, using a bit of pressure push the cork into the socket snd begin unscrewing the screw thread contact until it comes out of the socket. Works like a charm!

I turned off the power to the oven at the breaker. I then removed the side trim pieces by removing the screws located behind the lower oven door. I removed the plastic trim pieces above and below the microwave oven and removed the control panel and slid it into the opening above the microwave. I located the two screws securing the microwave into the frame and began sliding it out. I had to disconnect a small wiring harness and two wires from the microwave that were attached inside the opening above the microwave. The microwave section was the easily slid out, turned on it's side where the turntable motor was accessed by removing the access panel. I pulled the old motor, checked resistance and it matched the new motor. I then checked the old motor by applying 120V to it and it ran FINE! I thought I had the wrong part, but decided to install the new motor anyway. I did, secured the access panel and replaced the microwave in the frame. I reconnected the wires and secured the control panel and tested the microwave...and the turntable works!

Followed instruction already on your website

Replaced bulb by: 1 pulling plug on microwave to make sure not hot - no power; 2 used needle nose pliers with head part about same size that fit inside of socket; 3 opened pliers and held firm against broken metal part; keeping pressure of pliers against broken metal part of light bulb, slowly unscrewed the broken part from socket using firmly held opened pliers. The rest was a cinch...just screwed in new light bulb, plugged in microwave and viola - there was light once again.

This site was correct in description of what was causing the problem.
I found broken white plastic parts in base of microwave, found they came from switch holder interlock support. Only reason it took me as long as it did is I did not make a diagram of the wires that I had removed.( would help to have easy access to wiring diagrams or have them on the internet ) But on the internet I found a Video by repairclinic.com the photo in the video pointed me in the right direction and allowed me to get my wiring in order the microwave then started up and runs correctly. As to the plastic parts found in the base of the unit, this unit was a floor model and probably had the door opened and slammed shut many times, breaking the Top interlock. Thanks to this site

It was a bit awkward because the microwave is mounted over my stove. I had to twist around and install the bulb and then replace the cover. It was a bit uncomfortable. It took me about 10 minutes to complete.

Remove top grill screws [2] remove grill replace filter put back together.

Piece of cake. One screw to release the dropdown light diffuser. Just remember, the you're screwing the new bulb in from a reverse perspective. Also this site sends the correct part the first time.

Take off top facing over microwave using screwdriver also protection plate for diode and capaitor. Disconnect diode from frame, bracket to capacitor then remove, disconnect wires leaving diode on capacitor for right connection, replace, rewire done.

Replaced both filters

I measured. I leveled. I mounted hanging bracket and here's where it got tricky because you need two people to raise the microwave into position. I'd stack 2x4's In the back by the wall. I'd stackem in the front on the cabinet top then raise the back and add more. You get it front back front back until it's high enough to snag the bracket. Holes pre drilled raise it on up tighten bolts and poof you're done!! I did loosen the screws that pull the cabinets together and the bottom screw that holes the cabinet on one side. It didn't seem like it needed it the way it slipped in but maybe it slipped in because I did it. Only takes a minute. Use a minute here save an hour there. Go do it! Times a wastin!!

Removed the microwave from above the oven by loosening the two screws above the microwave. As the unit tilted outward lifted up and the whole unit came out all the time feeding the power cord through the cutout for the power cord. After it was out removed the cover and identified the capacitor and made sure it was discharged and removed and replaced the diode. tested before reinstalling and it heated up just fine. Reversed order and reinstalled . Very easy job maybe a second hand to help fish the power cord when installing and removing.