AMKIT97 Whirlpool Ice Maker - Instructions

Read on line that the motor module in the ice maker was likely to be the problem. I ordered the part and it came in as a complete module. All I had to do was to remove the cover, take out 3 philips screws, remove the old module and install the new one. I plugged it back in and had ice within the hour.

First I did the diagnostics and thought the water valve wasn't functioning so I replaced that, but it still didn't make ice. So I went on line and found the first thing to fix should have been the module and motor assembly. It was a real easy fix because I had pulled the ice maker before to investigate what was wrong. I just removed one screw and disconnected the electrical. There were four screws holding the motor assembly on. So I put the new motor on and had ice in 30 mnutes.

(1) Ordered PS371704 from PartSelect! Best advice EVER! (2) Unplugged refrigerator (since the water solenoid on the back of the refrigerator is powered to switch ON the water, you NEVER have to turn off the water!) (3) Pull off the refrigerator's bottom grill. (4) With a small saucer under the fittings, unscrew the black and white tube fitting. There is only one nut to remove on the white tubing side. You'll need to undo the compression fitting on the black tubing and slide off the compression nut. You'll need to MAKE SURE you keep these nuts and replace onto the black and white tubing the SAME WAY you took them off. You'll NOT need to use nut drivers as finger tight is the key. Too hard and you'll ruin these plastic nuts. You should get only about 1/8 cup or less of water during this whole exercise. (5) Cut off the old, broken water nozzle. (4) Find a screw of the appropriate size to fit tightly 1/2 way inside the new tubing (this is to ensure your old and new tubing are connected to feed through the door). If screw is not tight within the tubing, wrap part of a plastic (thin) sack around this screw a couple of times and force into the tubing. You'll, of course, then need to use the hacksaw to cut the head off the screw as you'll be forcing the other half of the screw into the old cut tubing (6) Chase the dog out of the kitchen and cajole your wife (significant other) to push the newly joined tubes through the top of the dispenser, through the door and out the bottom as you will be gently PULLING on this old tubing from the bottom until the new tubing pops through the doors bottom. (7) Once this new tubing is out, you will separate the old tubing and, using the nuts in the proper sequence, connect this new tubing to the white tubing. (8) Plug the refrigerator back in and test flow the water. Check to ensure the plastic nuts have no leakage ... button up the bottom grill ... and enjoy the fresh water! PS> Don't forget to praise the wife (significant other) and give the dog a treat for staying out of your face!!

Removed old ejector arm and installed new part.

Take out the elbow fill tube and check to see if ice build up inside tube. Clean tube of ice build up. Replace tube back in. In my case that corrected my problem.

When I took the ice maker apart I noticed that the shaft of the motor control wheel was broken so when it turned it could not trip the control contacts nor rotate the ice ejector fingers. I ordered a new control and motor assembly which arrived two days later. It was very easy to install and now the ice maker works perfectly.

PartSelect was a great help. A local appliance parts warehouse stocked parts for my ice maker but they only stocked a kit that contained other parts that I did not need. Ordering from PartSelect saved me over $35.

I found your website while searching the internet for a repairman. My fridge was making strange clicking sounds and no ice. I suspected a certain part after reading the testimonials on your website. The part I ordered was delivered in less than a week and I installed it in less than 5 minutes. I probably saved about $200.00. Thank you!!!

Disconncted power, pulled plug on disconnect, loosened 3 ice maker attach screws, removed ice maker. carefully removed old broken part, to understand reasembly. Reinstalled new water fill & bearing part.. hung icemaker and tightened attach screws. Reattached electrical plug.. turned on power, it all worked. .took about 45 min to remove, 15 min to reinstall. Right tools needed re disassembly AND ASSEMBLY

I don't know how he did the repair, but he told me it was simple, and I know it saved us a lot of money! Thank you for your excellent help and the delivery was like overnight!!
Submitted by
"The Wife"

removed the white plate, unscrewed 3 screws and replaced the part.

1. Removed all 4 screws underneath with nutdriver
2. Whole assembly slides out like a drawer
3. Unplugged power/wire harness
4. Removed Motor Assembly - 3 screws
5. Found the broken plastic wheel
6. Ordered part on PartsSelect
(Total: 5 minutes)
7. Received new part next day
8. Put the new motor assembly back on using the original 3 screws (it doesn't come with new ones)
9. Slid unit back into drawer
10. Put the 4 Nut Driver Screws back in (tricky to get the wire harness cover back in place, but not that bad)
11. Plugged in wire harness
12. Turned on the ice-maker
Ice Dropped within the hour.

after reading reviews on changing the control module I decided it couldn't be very difficult. I was rewarded because it wasn't. It took less than 20 minutes to change the module. At first I was concerned because the wheel did not start turning as soon as power was connected. I discovered this is normal and 30 minutes later the icemaker was making ice again. Simply remove the 3 screws, carefuly pull the module away from the shutoff arm, and pull it out. putting the new one in is the exact reverse. You just have to realign the ejecter cam in the icemaker with the new module so it slides right in.

Did not have to remove the complete ice maker. Only the front part that housed to motor assembly. Two Clips removes to cover and three screws removed the motor unit and the rest was in reverse. No wires to disconnect or connect. It just plugs in to unit. Works great and cheaper than from Sears Parts Direct shipping cheaper also. Will buy from Part Select again.
Thanks, Ron

After reading the stories on your site, I figured it had to be the motor control. Easy to take off, but had to take the tray off the freezer wall to get the ice out. Once I did that it was a piece of cake. Now I have ice (and vodka tonics...).

The plastic fill cup part is also used to hold one end of the wire “one/off” switch that is manually activated or activated when the ice tray is full. This wire piece fell out because one end, that is part of the plastic fill cup, broke off. The wire switch was fine.

The video demos show you exactly what to do. The repair man showed me a trick to speed up the testing process. The trick is to insert a wire jumper cable to actuate the ice maker and make it rotate. But this isn’t necessary.

Hardest part of this fix is emptying the freezer (bottom with a slide out door) and removing the door.

Why this part is so expensive is beyond me. But I’m happy it was available for a 24yo fridge that still works!!