KUIS185JBS0 KitchenAid Ice Maker - Instructions

Unplugged the unit. Removed 2 screws to remove front cover to access the cutter grid.removed 2 screws to the cutter grid, unsnapped power connector and removed broken grid. Slid new grid in place, reconnected power connector, replaced screws, plugged in ice maker and slid back in place. Very easy!!!

Remove the cardboard back cover and the vertical metal strip, all the screws are the same on the back. Remove the front bottom cover, those screws are all the same but longer. The tubing is bad because they tucked it in on the side and it rubbed and wore a hole in it. Remove the tubing nut. You may notice that there is an insert in the tubing, but the new tubing has no insert because it is thicker walled and does not the insert because it is stronger. The nut and compression ring are one piece. Open the front door and pull the tube out of the metal plate to the left, and cut the tube off at the end to remove the metal ring, and to make it easier to pull it out. Pull the tube out from the back, but first carefully remove the sticky gray putty, and put it aside. You might also bend the copper line to the right a little if it is putting pressure on the tube at the top of the unit. Now pull the tubing out, and use it to make the new tube the proper length, You might also want to first tape the new tube to the old tube to fish it through. I did not. It was tricky fishing the tube in from the back of the unit to the resevoir. If you do it my way, then aim it to the right. I got it on the second try and felt lucky. Once you get the tube in there, put the metal ring back on the new tube, and press it into the metal plate to the right. You can feel the groove and hole in the metal plate. I think the metal ring goes under the plate, but honestly I don't think you need the ring on the new tube because it has a thicker wall and is stiffer, so it won't pop out. Make sure you put the putty back in once you have completely installed the tubing. I think this is important to keep the tubing from sweating and to help keep the ice bin cold, like insulation. Do not put the tubing back along the left side of the unit, or you will be replacing it again, but maybe not with the thicker walled tubing. When you are all done, check to make sure your sump pump works by pouring water into the ice tub, if it is plugged in and you do not hear the pump, or the water backs up, then your pump may be bad. I also pulled a piece of white plastic out of the clear tubing just above the pump and never did find where that came from, but it would have been from the ice bin. I then ran a cleaning cycle and the instructions say if there was water still in the resevoir, then do another cleaning. My resevoir was full, so I did another cleaning. IF YOUR RESEVOIR IS FULL, THEN YOU NEED A NEW UPPER PUMP! Mine is on order. Mine was full after both cleanings, and after trying to make ice, I realized what the problem was. It could be that it is very clogged, but they don't appear to be serviceable, and I never heard it try to run. I did hear the lower pump, compressor, and fan all run previously, so I hope that when the new pump is installed, the unit is not low on refrigerant or anything like that. Fingers crossed, and good luck.

Figured out You have to pop off the cocer than remove the 1/4 hex head screws only not the philips ones

Follow the instructions already submitted by others. As mentioned be sure to place towel inside to cover the drain. My 3-wire electrical connector also had some corrosion build-up so I had to remove the bracket holding the connecter cut the 3-wires and install a new connector. Not a big deal, you are just working in a small enclosed area. Pulling the entire unit out and either elevating or tilting back helps with the access. Be sure to check drain connection in the back of the unit when putting back in place. Having a headband light helps for entire repair.

We guessed what the problem was and we were extremely fortunate that we guessed correctly. The part was not technically difficult to install just a little awkward to get to. My husband had no trouble although he did take the machine out of it's space and lay it flat on the floor. One benefit of this process was being able to clean some of the areas that are almost impossible to get to when the motor is in place. It was well worth the extra shipping charge to get it before the weekend.

Technically, the repair did not require specialized knowledge. However, replacement of the motor required some effort. Because the motor is located at the bottom of the unit in an area with copper tubing & wiring hindering access it was physically difficult to remove and then replace the motor. A problem arose because the shaft on the replacement motor was larger than the original motor's. Thus the fan would not fit on the new motor. Luckily, I found a fan locally that fit the motor. It would be very helpful if a fan was included in the motor kit. The ref. is now running smoothly

didn't go well at first. Got it all hooked up relatively easily but it didn't work. Called customer service who suggested hooking pump up to other power source to be sure it worked. It still didn't work. After closer inspection a connection wasn't hooked up on pump. After connecting got it back in about 30 min. Working like a charm now.

I determined it was the cutter grid because there was a broken wire on the existing one. They have to heat up and cut the ice. I ordered it and the part was at my house in 1 day. The cutter grid part was easy to install. The ice maker is working great now.

I removed the two screws that hold the shield in front of the grid and put them aside allowing access to the grid. I then removed the two screws that hold the grid in place. I unplugged the connector and then pulled it out. I reversed the process to reassemble and powered up the unit. I now have ice again. This whole process probably took me 15-20 minutes to do the install.

Took out one strap support with a nut driver, unplugged the device and plugged in the new one. Reinstalled the support strap. Job complete.

Wires in cutter grid were broken and wouldn't freeze/cut ice. Replaced with the new ice cutter grid that came completely assembled. Put it in with a screwdriver in less than 10 minutes. Ice cubes ready in 45 minutes. Repair guy told me it would be $455 for him to repair it. With shipping, mine was $133 and 10 minutes of my time. Well worth doing it myself.

1 Turn off ice maker and drain water reseviour (cap at bottom of reseviour) 2. Remove internal ice storage door to give you more working room 3. Remove water resevious (two screws on either side of reseviour) and disconnect plastic tubing in reseviour 4. Remove cover shield at top that covers the ice cutting mechanism (two screws at bottom of cover 3. Remove cover shield covering pump (1 screw) 4. Remove small plastic tubing on side of pump (this part is a little tricky) 5. Remove the three screws holding pump to unit (one at back and two on the side (one in front of pump and one in back of pump) 6. Disconnect power supply to pump 7. Remove pump and replace

The thumbscrews that hold the cutter grid can only be removed by using a needle nose pliers , you cannot turn them by hand. The electrical connections for the grid and level sensor can be removed by pressing the front side of the connector while pulling down. Re-installing the cutter grid is in reverse to the removal, just follow the instructions. But be aware that all wiring remains outside the grid perimeter when reconnecting. One other thing: While you are at it, remove the lower outside panel to expose the evaporator coils which need to be vacuumed. Replacing these parts is tricky. I had to remove the door then loosely install the upper retainer bracket for the lower panel so I could slide the upper edge into that bracket before installing the lower screws. I used an ice pick to line up the holes while using a blade screwdriver to push the panel in its place to install the retaining screws. It took me about a half hour after I figured out what to do.

Bought new wire, strung it end to end and fastened it at each end.

remove cutter grid (two screws in front)remove cover in front of water pan(two screws)thermister clamps on the line behind the water pan unclamp and replace with new one