KUIA18NNJS5 KitchenAid Ice Maker - Instructions

This causes more than one problem. When the system does not get enough water it makes thin ice. When the ice is thin it does not have the mass to slide down on to the cutting grid and stops about half way down. When the pump starts running again, the water hits the ice sheet that did not make it to the grid and water goes all over the place thus emptying the reservoir then it makes no ice. Water was entering very slowly into the reservoir with very little pressure. Changed the water valve and now pressure is higher and fills the reservoir completely enough to flush the reservoir as it is supposed to do. Works great and makes plenty of ice now. Just take the front bottom cover off by the 4 screws holding it on and look to the left and you will see the water valve. Get the vacuum cleaner and clean the condenser coils while you have it open.

It was easy to remove the old grid and replace it with a new one.

Removed the back lower cover, behind the fridge. Uncliped the wiring. Removed the motor, (3 Screws).I did check the new motor before removal of the old one, to verify the older motor was the problem. After removal of the fan & motor. Removed the fan and placed it on the new motor, three screws later, plugged up the wiring, (I didn't changout the wiring, and the Refrigerator is good as new.

Unplugged the refrigerator then removed two vertical screws on the very back back of the control panel (the ones with the washers). Do not remove the four other vertical screws in the panel. The front plastic plate on control panel snaps off and there are two horizontal screws under the plate. Remove them and the control panel will drop down allowing access to the light switch. Unplug the two wires (one black and one white) from the old switch. Discard the old switch, snap the new one into place and reconnect the two wires. Snap the front plastic plate back into place, plug in the refrigerator and you are done! Problem solved with a new $16.00 switch and saved at least $75.00 or more from an appliance repair call. Thanks Part Select!

Figured out You have to pop off the cocer than remove the 1/4 hex head screws only not the philips ones

I removed the two screws that hold the shield in front of the grid and put them aside allowing access to the grid. I then removed the two screws that hold the grid in place. I unplugged the connector and then pulled it out. I reversed the process to reassemble and powered up the unit. I now have ice again. This whole process probably took me 15-20 minutes to do the install.

I determined it was the cutter grid because there was a broken wire on the existing one. They have to heat up and cut the ice. I ordered it and the part was at my house in 1 day. The cutter grid part was easy to install. The ice maker is working great now.

Wires in cutter grid were broken and wouldn't freeze/cut ice. Replaced with the new ice cutter grid that came completely assembled. Put it in with a screwdriver in less than 10 minutes. Ice cubes ready in 45 minutes. Repair guy told me it would be $455 for him to repair it. With shipping, mine was $133 and 10 minutes of my time. Well worth doing it myself.

Took out one strap support with a nut driver, unplugged the device and plugged in the new one. Reinstalled the support strap. Job complete.

Follow the instructions already submitted by others. As mentioned be sure to place towel inside to cover the drain. My 3-wire electrical connector also had some corrosion build-up so I had to remove the bracket holding the connecter cut the 3-wires and install a new connector. Not a big deal, you are just working in a small enclosed area. Pulling the entire unit out and either elevating or tilting back helps with the access. Be sure to check drain connection in the back of the unit when putting back in place. Having a headband light helps for entire repair.

We guessed what the problem was and we were extremely fortunate that we guessed correctly. The part was not technically difficult to install just a little awkward to get to. My husband had no trouble although he did take the machine out of it's space and lay it flat on the floor. One benefit of this process was being able to clean some of the areas that are almost impossible to get to when the motor is in place. It was well worth the extra shipping charge to get it before the weekend.

The thumbscrews that hold the cutter grid can only be removed by using a needle nose pliers , you cannot turn them by hand. The electrical connections for the grid and level sensor can be removed by pressing the front side of the connector while pulling down. Re-installing the cutter grid is in reverse to the removal, just follow the instructions. But be aware that all wiring remains outside the grid perimeter when reconnecting. One other thing: While you are at it, remove the lower outside panel to expose the evaporator coils which need to be vacuumed. Replacing these parts is tricky. I had to remove the door then loosely install the upper retainer bracket for the lower panel so I could slide the upper edge into that bracket before installing the lower screws. I used an ice pick to line up the holes while using a blade screwdriver to push the panel in its place to install the retaining screws. It took me about a half hour after I figured out what to do.

Bought new wire, strung it end to end and fastened it at each end.

Technically, the repair did not require specialized knowledge. However, replacement of the motor required some effort. Because the motor is located at the bottom of the unit in an area with copper tubing & wiring hindering access it was physically difficult to remove and then replace the motor. A problem arose because the shaft on the replacement motor was larger than the original motor's. Thus the fan would not fit on the new motor. Luckily, I found a fan locally that fit the motor. It would be very helpful if a fan was included in the motor kit. The ref. is now running smoothly

didn't go well at first. Got it all hooked up relatively easily but it didn't work. Called customer service who suggested hooking pump up to other power source to be sure it worked. It still didn't work. After closer inspection a connection wasn't hooked up on pump. After connecting got it back in about 30 min. Working like a charm now.