10689483998 Kenmore Ice Maker - Instructions

The thumbscrews that hold the cutter grid can only be removed by using a needle nose pliers , you cannot turn them by hand. The electrical connections for the grid and level sensor can be removed by pressing the front side of the connector while pulling down. Re-installing the cutter grid is in reverse to the removal, just follow the instructions. But be aware that all wiring remains outside the grid perimeter when reconnecting. One other thing: While you are at it, remove the lower outside panel to expose the evaporator coils which need to be vacuumed. Replacing these parts is tricky. I had to remove the door then loosely install the upper retainer bracket for the lower panel so I could slide the upper edge into that bracket before installing the lower screws. I used an ice pick to line up the holes while using a blade screwdriver to push the panel in its place to install the retaining screws. It took me about a half hour after I figured out what to do.

Bought new wire, strung it end to end and fastened it at each end.

1 Turn off ice maker and drain water reseviour (cap at bottom of reseviour) 2. Remove internal ice storage door to give you more working room 3. Remove water resevious (two screws on either side of reseviour) and disconnect plastic tubing in reseviour 4. Remove cover shield at top that covers the ice cutting mechanism (two screws at bottom of cover 3. Remove cover shield covering pump (1 screw) 4. Remove small plastic tubing on side of pump (this part is a little tricky) 5. Remove the three screws holding pump to unit (one at back and two on the side (one in front of pump and one in back of pump) 6. Disconnect power supply to pump 7. Remove pump and replace

I determined the pump was not working by running the ice maker. After it started a cycle, I could fell the underside of the cold plate to insure it was indeed cold, but no water was flowing.
First, be sure the water pump electrical plug is in., it releases by pressing together the tabs at the ends, not sides.
To replace the pump, turn off the water supply and cover the drain hole at the bottom of the ice bin so you don’t drop parts down it. The screw-plug at the bottom of the water tank or a quarter will do.
Remove the water tank below the pump by taking out the thumbscrews at both ends. You can then see the hose at the bottom of the pump. If it is off, that may be the problem.
To remove the pump, pull the fill hose to the left out of the slot and bend it behind the pump to get it out of the way. Unplug the electrical connector and the pump hose. There are three ¼” hex head screws, teo on the side wall, one in back. The middle one is the hardest to access. I used both a nut driver and a socket wrench with a 4” extension.
When installing the new pump, be sure to plug in the electrical connector, the discharge hose at the bottom and position the fill tube as you found it. Forget any of these and nothing works. Re-install the water tank, replace the drain plug and turn on the water supply, in that order.