10689482998 Kenmore Ice Maker - Instructions
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- Customer:
- Monica from EDMOND, OK
- Parts Used:
- W10823511
- Difficulty Level:
- Really Easy
- Total Repair Time:
- 30 - 60 mins
- Tools:
- Nutdriver, Pliers, Screw drivers
water leaked when the paddel was pushed
Followed the video on parts page. I was worried I would brake the cover but learned from the video the right way to remove the front plate. I found the video very informing. Thank you for saving me a service call and the part cost was minimal compared to a new refrigerator .
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- Customer:
- Tony from HOUSTON, TX
- Parts Used:
- WP2313637
- Difficulty Level:
- Easy
- Total Repair Time:
- 30 - 60 mins
- Tools:
- Nutdriver, Screw drivers
The wires in the cutter grid assembly were briken
Replaced the assy. But, I would have been happier if you sold just the wires. I could have replaced the wires at a much lower cost and may have taken less than an hour to replace the wires.Still happy - the ice maker works.
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The tunes were moldy and the pump didn't work.
The repair was fairly easy. Take out screws and lift top of ice maker but do not take off. Having 2 people to do this helps. Clean all parts with calcium deposits. Replace all moldy or broken parts. Some parts are harder to replace. The back screw of the pump is difficult to install. Use a magnetic screw driver for help holding the screw. We used a little wax to keep the screw on the driver. The ice maker works better than it has in 2 years.
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- Customer:
- Frank from Fairmount, GA
- Parts Used:
- W10881366
- Difficulty Level:
- Really Easy
- Total Repair Time:
- Less than 15 mins
- Tools:
- Socket set
Water valve leak
Unbolted valve from wall. Unplugged electical connection then unplugged two water lines by pulling them out of valve. Put in new valve-reinserted electrical plug and water lines. Bolted new valve back to wall.
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- Customer:
- John from ROCK HILL, SC
- Parts Used:
- 4387020
- Difficulty Level:
- Easy
- Total Repair Time:
- 30 - 60 mins
- Tools:
- Nutdriver, Pliers, Screw drivers
Top grid replaced
My top grid was broken. After removing the old wire and loosening the screws on both ends of the old wire, I carefully unrolled the new wire so there were no kinks. Next, I put one end of the wire in a vice to hold it in place. I put a loop in the other end and attached it to the one end of the frame. You can then hold the grid in both hands and put tension on the wire as you make the wraps. When you get to the end, attach it to the grid screw and tighten the screw while maintaining tension. You can then cut the remaining wire and reinstall the grid. I think this was much easier than the directions that came with the wire. Took 5 minutes to install the wire on the grid and 15 to 20 minutes to everything back together and start making ice.
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- Customer:
- Thomas from Powell, OH
- Parts Used:
- WP2313637
- Difficulty Level:
- Difficult
- Total Repair Time:
- More than 2 hours
- Tools:
- Nutdriver
Cutter on Ice Maker failed and needed to be replaced
I completely broke down the unit cleaning or replacing any part with rust. The replacement grid assembly (cutter) came from partselect within days of ordering. I was able reassemble the unit with the new grid assemble. Now have fresh ice. Thanks Partselect... you made this do-it-your-selfer very HAPPY! My wife cannot beleive I got the unit back together.
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- Customer:
- Thomas from PHOENIX, AZ
- Parts Used:
- WP2313637
- Difficulty Level:
- A Bit Difficult
- Total Repair Time:
- 30 - 60 mins
- Tools:
- Pliers, Screw drivers, Socket set, Wrench (Adjustable)
Replace the ice cutter grid.
The real difficulty is removing the screws. Even with a nut driver the space available makes them difficult to remove. I went to the hardware store and replaced the screws with screwdriver slots for re-installation.
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- Customer:
- John from TYLER, TX
- Parts Used:
- 4387020
- Difficulty Level:
- A Bit Difficult
- Total Repair Time:
- 30 - 60 mins
- Tools:
- Pliers, Screw drivers
Top cutter wire broke and unit no longer dropping ice into bin
I took out old grid and removed the top broken wire. I attached the end of new wire to the terminal screw and carefully threaded the new wire back and forth without kinks. I was not able to get wire as tight as it was originally, but able to get it tight enough with pliers. I attached the other end to the opposite terminal screw. I had plenty of wire for the job and cut off the excess. I re-installed the grid and had ice the following morning. Feeling good about myself and saved a lot of money.
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- Customer:
- William from WINTER HAVEN, FL
- Parts Used:
- 4387020
- Difficulty Level:
- Really Easy
- Total Repair Time:
- 15 - 30 mins
- Tools:
- Nutdriver
Ice cutting grid wire broke into.
Removed broke wire and replaced new wire. Use gloves to pull the wire tight. That's very important.
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- Customer:
- Chris from Brentwood, TN
- Parts Used:
- W10823511
- Difficulty Level:
- Easy
- Total Repair Time:
- 15 - 30 mins
- Tools:
- Pliers, Screw drivers
Broken Water Nozzle at Door
(1) Ordered PS371704 from PartSelect! Best advice EVER! (2) Unplugged refrigerator (since the water solenoid on the back of the refrigerator is powered to switch ON the water, you NEVER have to turn off the water!) (3) Pull off the refrigerator's bottom grill. (4) With a small saucer under the fittings, unscrew the black and white tube fitting. There is only one nut to remove on the white tubing side. You'll need to undo the compression fitting on the black tubing and slide off the compression nut. You'll need to MAKE SURE you keep these nuts and replace onto the black and white tubing the SAME WAY you took them off. You'll NOT need to use nut drivers as finger tight is the key. Too hard and you'll ruin these plastic nuts. You should get only about 1/8 cup or less of water during this whole exercise. (5) Cut off the old, broken water nozzle. (4) Find a screw of the appropriate size to fit tightly 1/2 way inside the new tubing (this is to ensure your old and new tubing are connected to feed through the door). If screw is not tight within the tubing, wrap part of a plastic (thin) sack around this screw a couple of times and force into the tubing. You'll, of course, then need to use the hacksaw to cut the head off the screw as you'll be forcing the other half of the screw into the old cut tubing (6) Chase the dog out of the kitchen and cajole your wife (significant other) to push the newly joined tubes through the top of the dispenser, through the door and out the bottom as you will be gently PULLING on this old tubing from the bottom until the new tubing pops through the doors bottom. (7) Once this new tubing is out, you will separate the old tubing and, using the nuts in the proper sequence, connect this new tubing to the white tubing. (8) Plug the refrigerator back in and test flow the water. Check to ensure the plastic nuts have no leakage ... button up the bottom grill ... and enjoy the fresh water! PS> Don't forget to praise the wife (significant other) and give the dog a treat for staying out of your face!!
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- Customer:
- John from NORMAN, OK
- Parts Used:
- WP2313637
- Difficulty Level:
- Really Easy
- Total Repair Time:
- 15 - 30 mins
- Tools:
- Nutdriver
Broken ice cutter grid
Unplugged the unit. Removed 2 screws to remove front cover to access the cutter grid.removed 2 screws to the cutter grid, unsnapped power connector and removed broken grid. Slid new grid in place, reconnected power connector, replaced screws, plugged in ice maker and slid back in place. Very easy!!!
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- Customer:
- David from Friendswood, TX
- Parts Used:
- WP2217220
- Difficulty Level:
- Really Easy
- Total Repair Time:
- 30 - 60 mins
- Tools:
- Nutdriver, Pliers, Wrench (Adjustable)
Hard water deposits salted pump motor
Disconnect water line and power cord, Remove scoop holder, water reservoir and shield around pump to access pump, removed hose connected to pump then removed pump (3- 1/4" hex screws) and disconnected wire harness and 1/4" plastic water line attached to pump bracket, reverse process
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- Customer:
- Scott from Phoenix, AZ
- Parts Used:
- WP2313637
- Difficulty Level:
- Easy
- Total Repair Time:
- 15 - 30 mins
- Tools:
- Nutdriver
our ice maker was not cutting the ice into squares.
I determined it was the cutter grid because there was a broken wire on the existing one. They have to heat up and cut the ice. I ordered it and the part was at my house in 1 day. The cutter grid part was easy to install. The ice maker is working great now.
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- Customer:
- Missy from Naples, FL
- Parts Used:
- WP2313637
- Difficulty Level:
- Really Easy
- Total Repair Time:
- Less than 15 mins
- Tools:
- Screw drivers
Not making cubes
Wires in cutter grid were broken and wouldn't freeze/cut ice. Replaced with the new ice cutter grid that came completely assembled. Put it in with a screwdriver in less than 10 minutes. Ice cubes ready in 45 minutes. Repair guy told me it would be $455 for him to repair it. With shipping, mine was $133 and 10 minutes of my time. Well worth doing it myself.
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- Customer:
- Ronnie from Corpus Christi, TX
- Parts Used:
- WP2313637
- Difficulty Level:
- Really Easy
- Total Repair Time:
- 15 - 30 mins
- Tools:
- Nutdriver
My undercounter ice machine grid cutter wire broke
I removed the two screws that hold the shield in front of the grid and put them aside allowing access to the grid. I then removed the two screws that hold the grid in place. I unplugged the connector and then pulled it out. I reversed the process to reassemble and powered up the unit. I now have ice again. This whole process probably took me 15-20 minutes to do the install.
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