10642102301 Kenmore Freezer - Instructions
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- Customer:
- Eddie from BRONSTON, KY
- Parts Used:
- WP4387503
- Difficulty Level:
- Very Easy
- Total Repair Time:
- Less than 15 mins
My refrigerator would not defrost.
The first part I changed was the defrost timer but it did
not solve the problem, I replaced the bi-metal defrost sensor
and I have the same problem.
I can defrost by turning the clock manually and heater works.
problem.
not solve the problem, I replaced the bi-metal defrost sensor
and I have the same problem.
I can defrost by turning the clock manually and heater works.
problem.
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- Customer:
- William from RALEIGH, NC
- Parts Used:
- W10124096
- Difficulty Level:
- Very Difficult
- Total Repair Time:
- 1- 2 hours
- Tools:
- Nutdriver, Screw drivers, Socket set
Replacing Condenser Fan
I was anticipating that the fan would be facing the back of the refrigerator. It actually was perpendicular to the back. There was some difficulty removing the bolts of the fan. I persevered and was victorious.
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- Customer:
- Patrick from KIMBALL, MI
- Parts Used:
- WP2320109
- Difficulty Level:
- Really Easy
- Total Repair Time:
- 30 - 60 mins
- Tools:
- Nutdriver
The evaporator had become noisy
Disassembled the inside back cover and the motor was in a easy location to unbolt and bolt in the new motor. The fan blade is just pressed in place, so you will need a slight pry to remove it.
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- Customer:
- guadalupe from RIALTO, CA
- Parts Used:
- W10124096
- Difficulty Level:
- Really Easy
- Total Repair Time:
- 30 - 60 mins
- Tools:
- Nutdriver, Socket set
Motor sounded like a small little airplane under my fridge, very loud.
Unplugged the fridge first then took the bottom panel off with a 1/4 inch nut driver. Disconnected the wiring & used my ratchet to reach the 3 screws that held the motor. Took me longer to clean the bottom of the fridge then the installation.
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- Customer:
- Tom from BULLHEAD CITY, AZ
- Parts Used:
- W10124096
- Difficulty Level:
- Easy
- Total Repair Time:
- 30 - 60 mins
- Tools:
- Nutdriver
Noisy condenser fan
I suggest following video supplied with order confirmation perfect fit
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- Customer:
- David from BLACKLICK, OH
- Parts Used:
- W10124096
- Difficulty Level:
- Easy
- Total Repair Time:
- 30 - 60 mins
- Tools:
- Nutdriver
loud griding noise
stopped the fan and noise stopped ordered fan motor and fan with interface cable. Using 1/4 inch nut driver to remove screws from motor bracket installed new motor and runs like new.
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- Customer:
- Bonnie E from MODESTO, CA
- Parts Used:
- WP4387503
- Difficulty Level:
- A Bit Difficult
- Total Repair Time:
- 30 - 60 mins
- Tools:
- Nutdriver
Freezer was working but fridge was barely cooling. Look further into how to test thermostat.
I just replaced my defrost thermostat after using the place-in-ice-water method, and I think it may not have been necessary. My timeline: my fridge was not getting cold enough. I realized it the day before going on a trip. I vacuumed the (very dusty) coils at the bottom, and the next morning the fridge seemed colder, but I thought I should order parts just in case. I ordered a heater and a thermostat. The fridge seemed to be operating normally when I returned from my trip, but I had the parts, so I thought I'd go ahead and dismantle the freezer and test the existing parts. My intention was to return both parts if the old ones passed the tests. I opened up the back of the freezer and there was no ice on the fins. I thought, great, the existing heater works! I cut out the thermostat, placed it in ice water, and didn't get continuity. So I decided to go ahead and put in the new thermostat. Because I'm not experienced with using a multimeter, I thought I'd test the new thermostat to see how the test should work. To my surprise, the new thermostat also failed the test! Stumped, I thought I might as well install the new thermostat, since I had opened the package and couldn't return it.
Further internet research suggests the place-in-ice-water method of testing is not adequate. One YouTube video by Parts Dr says to place the part in a working freezer. I froze my old thermostat and tested it; still no continuity. This thermostat may not be typical, though. The video discussed the temperature ratings on thermostats. The temperature rating on both (old and new) thermostats is L8.9-16.7C. That converts to 48-63 degrees fahrenheit, which obviously are not freezing temperatures. I'm not convinced I needed a new thermostat, but I trusted the videos I consulted earlier.
I cleaned the fridge thoroughly, so at least now I have a nice clean fridge to show for my efforts.
Further internet research suggests the place-in-ice-water method of testing is not adequate. One YouTube video by Parts Dr says to place the part in a working freezer. I froze my old thermostat and tested it; still no continuity. This thermostat may not be typical, though. The video discussed the temperature ratings on thermostats. The temperature rating on both (old and new) thermostats is L8.9-16.7C. That converts to 48-63 degrees fahrenheit, which obviously are not freezing temperatures. I'm not convinced I needed a new thermostat, but I trusted the videos I consulted earlier.
I cleaned the fridge thoroughly, so at least now I have a nice clean fridge to show for my efforts.
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- Customer:
- Carolee from Spokane Valley, WA
- Parts Used:
- W11384469
- Difficulty Level:
- Really Easy
- Total Repair Time:
- Less than 15 mins
- Tools:
- Screw drivers
Light switch broke
Pried out old part with screwdriver. Unplugged. When new part came, just plugged it in and pushed the part into place.
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- Customer:
- MATTHEW from STOCKTON, CA
- Parts Used:
- 4387478
- Difficulty Level:
- Really Easy
- Total Repair Time:
- Less than 15 mins
The Light Socket Burned Out.
I pulled the socket out and unplugged the wires. I replaced the light socket by plugging in the wires and snapping the light socket into place. A very simple fix.
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- Customer:
- David from GROVESPRING, MO
- Parts Used:
- W11384469
- Difficulty Level:
- Easy
- Total Repair Time:
- Less than 15 mins
light did not work on the refrigerator side
bulbs were not burnt out. received the new switch in a few days. watch the short video, was good to see how it comes out. used a putty knife to release the defective switch, removed wires put them on the new one and posed the new switch back in. Not bad Part cost $11.00 7 dollars shipping so for 17 bucks it works great. nice to see what is inside the refer!
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- Customer:
- David Barnes from ROSWELL, NM
- Parts Used:
- W11384469
- Difficulty Level:
- Very Easy
- Total Repair Time:
- Less than 15 mins
Rocker on switch broke off
Eased the putty knife under the edge of the switch housing and pried it off. Pulled two wires off the old terminals and hooked them onto the new one and reinstalled into the refrigerator body.
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- Customer:
- Kathy from TEMECULA, CA
- Parts Used:
- W11384469
- Difficulty Level:
- Very Easy
- Total Repair Time:
- Less than 15 mins
- Tools:
- Pliers
Light switch broke off
We looked up the problem online with the model number of the refrigerator. We ordered the part and followed the video installation that was sent with the order and was found online prior to purchasing
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- Customer:
- Benjamin from WASCO, CA
- Parts Used:
- WP2163777
- Difficulty Level:
- Very Easy
- Total Repair Time:
- Less than 15 mins
- Tools:
- Screw drivers
Doesn’t cool
Work just perfect
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- Customer:
- Howard from Boynton Beach, FL
- Parts Used:
- 350930
- Difficulty Level:
- Easy
- Total Repair Time:
- 30 - 60 mins
- Tools:
- Nutdriver
Both outside door handles turned very beige
Everything worked perfectly---thanks to the suggestion of your call center agent. She suggested that since the replacement door handles were no longer available, I should consider repainting them--it worked like a charm. Please tell her she was a life saver. We rent that house in Fl and my returning tenants had complained about the discoloring refer handles. Thank you
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- Customer:
- Joseph from Byron Center, MI
- Parts Used:
- W11384469
- Difficulty Level:
- Really Easy
- Total Repair Time:
- Less than 15 mins
- Tools:
- Screw drivers
Light in my refrigerator didn't work.
At first I went to a local part supplier and they didn't have it in stock but could order it for me for $55.00 plus $10.00 to ship it. I told them I would have to think about it. I went home and got on the computer and found your web site and was I shocked when I saw the same part listed for $6.98 and $7.00 to ship it. You guys saved me $50.00. The part arrived in two day and took 5 min. to install. I now have light in my refrigerator. Thank you.
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