ZIF360NNBRH General Electric Freezer - Instructions

followed part select video instructions

What an awesome site! After putting in my model number and finding the problem I was having, I simply picked the 2 parts that were most likely to solve the problem. I bought a defrost thermostat, and defrost heater. To a high certainty, they would solve my problem. They didn't however! I ended up having to buy a temperature sensor on another order a few weeks later when the problem resurfaced! My own fault. I should have bought it the first time. As others have written: the longest part of the job is defrosting the ice from the coil. One thing I did that I didn't see suggested: plug the drain hole below the coil. I put a couple towels in the bottom of the freezer and ran the hair dryer. Didn't take long. I read that the amount of water created will overflow the pan under the refrigerator, so I plugged the drain hole. Once you clean that mess up, the repair is pretty straight forward. Great site. Even through I had to make two separate purchases, I still saved a lot of money. Thanks!

First, I had to remove the freezer drawer front. This is 8 large phillips head screws. then remove the plastic cover over the drawer slides. to do this, remove the white center screw from the slide near where it attaches to the drawer front. then the plastic cover will slide off pushing to the rear of the slide. take off the slides from the freezer walls by removing the phillips screws and pulling them towards you. They have tabs/slots in the rear. remove the center tray support and support bars, too. the icemaker has to come out, that is just 2 phillips screws but you also have to disconnect the electrical connector. just squeeze the locking wings and rock/pull. a screw in the top center of the back panel comes out. Lift and pull the back panel out. The evaporator coil appears. The thermocouple is attached to the coil in the upper right. Cut that one's wires and take it out. Just cut back about an inch from the back of the thermocouple, there is not much slack. Seperate and strip the wires back about 3/8 inch. Do the same for the new thermocouple. I twisted the wires together and used a solder sleeve to join the wires. The sleeve is just a little plastic tube that has a ring of solder in it that melts with heat gun heat. You can join the wires using butt connectors or whatever method appeals to you. I just wound the extra wire and put a cable tie around it, there is plenty of hiding space in that area. Make sure the new thermocouple is contacting the coil firmly.At this point, for a test, I left everything apart, propped the drawer against the opening and plugged the fridge in. Note that the evaporator fan will not start spinning immediately! It will just sit there making little bumps like it wants to go. The temp in the coil has to get settled before the electronics in the refridge will tell the fan to spin. It takes maybe 20 minutes. Reassemble. Fridge and freezer work great. It does take several hours for all to get cold again.

Very limited working space in this model. Must remove grill and disconnect elect connector on motor. One additiional tool suggested: Extendable rod with magnet on end because you will most likely drop something. First, remove two screws holding motor to metal strap. Tool must be inserted between blades of fan in order to get to the screws and this is the hard part. Fan and motor are removed as one assy and this takes some manuvering. Might have to remove front screw on metal strap to gain more room. I did not attempt to remove fan shroud. My fan was attached to the motor shaft with a metal clip. Spray a good lubricant such as PB Blaster on the shaft, wait a few minutes and press it or tap it out gently. Save misc parts on old motor for reassembly. Your set up may be different so check out everything before starting.

replace sensor in refriger.

Remove the shelves then remove the back by removing the two screws at the top of the panel. Locate the temperature sensor on top of the coil. Cut the wires and replace with the new one. Use wire nuts and electrical tape to reconnect the wires.

I followed the video instructions and the job was done in no time at all

it was so easy to replace the part and good experience I love when I can trouble shoot and fix the problem

I can't tell you how luck I feel after finding your website I ordered the temperature sensor after watching one of your videos on-line and the repair went just as on the video. I pulled the "bad" sensor out, and replaced it with the new one. Keep in mind that this is the first time I ever touch an appliance, needless to say I'm feeling pretty good about that! All in all it took me about 20 minutes to complete my repair and it now has been about 4 days and the refrigerator is working like new again!

Part came in a couple of days, very fast delivery. Read how other people installed. Only drawback was the youtube video was not available. Thanks again!

Followed the video by Parts select. Very accurate to remove and replace. The only trouble I ran into was getting the clip back onto the fan blade shaft! Have to improvise and use a wirenut to spread it and it went right onto the shaft. Now working perfectly! Thanks for the video and the fast part service shipping...

Replaced all the sensors in both the feezer and refrigerator.Even though it colder now it still is not cold enough.Freezer won't freeze items but is cold and refrigerator still not real cold

Removed all the freezer inside panels to inspect the motor before I ordered the part. It looked like a relatively easy job to change it. I also watched the really nice video on the website that re-inforced my confidence in doing the job. The part came in a few days. I disassembled the freezer interior exactly as the video showed.(Warning: be careful with the styrofoam piece if the fridge is not fully defrosted. The ice build-up could cause it to break when trying to pull it out!)The only problem I had was getting the little collar on and off the motor fan shaft, and getting the fan off the shaft. I had to pull really hard for it to come loose and then I had to push really hard to get it back on the new motor shaft. I didn't know if could have used any kind of lubricant or not, so I didn't. After that the re-assembly inside the freezer went well, being careful to put everything back in the correct order and position. Started the fridge back up and it has been running very quietly ever since. But, most important, my wife was impressed with my work and is very pleased with the result!

The repair is a snap, you can watch the video and it will put you on the right path. My story is more about the service that Part Select gave me. I used a small box fan on low as a temporary fix. My model number was worn off from the box wine we store in that particular place. So I ordered the part based on looks, well it was wrong. Called Part Select and we talked, the nice lady on the other end said OH it must be this fan motor. Send us back that one, and I'll get this out too you. I'll credit your account for $7.99, and it cost me $8.99 to ship back the wrong part. Wow, the next day I received the new motor. They sent it overnight! I thought it would be 5-6 days! Unbelievable. I will use this company for any, and all my repairs.

It was easy and fast, like changing a light bulb. The directions were clear and easy to follow. Thank you.