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XCGM2765FQ0 Whirlpool Dryer - Instructions

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All Instructions for the XCGM2765FQ0
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Customer:
Patrick from SCHENECTADY, NY
Parts Used:
4392067
Difficulty Level:
Easy
Total Repair Time:
1- 2 hours
Tools:
Nutdriver, Screw drivers
Noisy Dryer
I ordered the dryer repair kit and to my surprise it arrived 4 days early. I followed the video instructions on the parts select website to replace 4 rollers, belt and belt pulley. A 1/4 in nut driver attached to my Dewalt drill made life ALOT easier!! My recommendation, when you remove the rollers, take a rag and really clean up the shaft they ride on. Then apply a lightweight spray oil to the shafts. When you install the new rollers they will spin free and easy. Having the dryer apart is also a great time to break out the dust buster of vacuum. Spin the fan motor up front by hand and use vacuum to remove lint or belt shaving from inside the cabinet. Add this step as good fire prevention measure.
21 of 21 people found this instruction helpful.
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Customer:
John from Madison, WI
Parts Used:
W10120998
Difficulty Level:
Really Easy
Total Repair Time:
Less than 15 mins
Poorly designed lint filter/ gasket falls off
Replaced
25 of 34 people found this instruction helpful.
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Customer:
Mark from San Diego, CA
Parts Used:
W10470674
Difficulty Level:
Really Easy
Total Repair Time:
30 - 60 mins
Tools:
Screw drivers, Wrench (Adjustable)
Needed to change rear exhaust to the side to fit dryer into my closet.
First, I opened up the front of the dryer and then unscrewed the entire back piece. I assembled the new exhaust piece from the kit. Next, I took out the old straight rear exhaust and then replaced it with the elbow shaped left eshaust from the kit. Lastly, reattache the back and front pieces of the dryer.
44 of 91 people found this instruction helpful.
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Customer:
Ribhe from Wildwood, MO
Parts Used:
WP3392519
Difficulty Level:
Really Easy
Total Repair Time:
Less than 15 mins
Tools:
Nutdriver, Screw drivers
The Dryer Would Not Turn On
The dryer wouldn’t turn on at all. It was like it was unplugged from the wall. However, fixing it couldn't be easier. I simply removed the back panel, found the fuse, tested it with an Ohmmeter (to determine that this was the part that didn't work), ordered the part from this website, and replaced the part. The part arrived in about two days. The shipping was a little pricey, but overall the whole thing cost me $20 vs. whatever it would cost me to get someone else to repair it. The website helps to identify the problem, and it is helpful to read how other people fixed their problems. It was so easy and the service was so good, I will definitely use this website again and recommend it to others.
19 of 19 people found this instruction helpful.
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Customer:
Russell from Santa Maria, CA
Parts Used:
279311
Difficulty Level:
Easy
Total Repair Time:
15 - 30 mins
Tools:
Nutdriver, Screw drivers, Wrench (Adjustable)
No Heat, no ignition in burner
Our dryer would not heat and it seemed that no gas was coming from the regulator. The igniter was working fine but the burner never turned on. To check the problem, i followed the instructions to remove all body panels until I had access to the burner assembly. I dismantled both gas valve coils and tested each one for open or closed circuit using my multi-tester. I found that the three terminal gas valve coil was an open circuit and was not functioning so I ordered a new one from PartSelect and within just a couple days, had the drier back up and functioning. I also replaced the igniter due to a malfunctioning igniter that has been changed by the manufacture. I must say that PartSelect has the fastest shipping I have ever seen. One part I ordered was at my door in less than 24 hours and I only paid standard shipping...un real! OUTSTANDING....5 STAR SERVICE
21 of 26 people found this instruction helpful.
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Customer:
john from OLYMPIA, WA
Parts Used:
4392067
Difficulty Level:
Easy
Total Repair Time:
1- 2 hours
Tools:
Nutdriver, Screw drivers
Noisy sound from dryer
Just like video except there were two screws in back to take control head off. Be prepared to have shop vacation ready. Clean dryer duct too. Have bandaids ready. Plastic triangles are not easy to take off, video makes it look easy.
20 of 23 people found this instruction helpful.
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Customer:
Tracie from Culver City, CA
Parts Used:
279311
Difficulty Level:
A Bit Difficult
Total Repair Time:
15 - 30 mins
dryer worked but no heat
Initially we thought the problem was the igniter, so we ordered an igniter kit. Installed it but was unsuccessful. We then went on the websight and read further, about 50% of dryers with no heat but working had a problem with the thermal fuse.So we ordered the thermal fuse installed it, which was very easy, and success. Once the problem was diagnosed properly it was fast and easy. Recommend looking at the statistics for specific problem.
18 of 20 people found this instruction helpful.
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Customer:
Lynn from Novi, MI
Parts Used:
WP338906
Difficulty Level:
Really Easy
Total Repair Time:
Less than 15 mins
Tools:
Nutdriver
Heat Would Not Come On
After replacing all the other fuses and sensors I finally replaced the Radiant Flame Sensor and it is working perfectly.

After replacing the other parts and the heat still not coming on I read somewhere that the Radiant Flame Sensor is a normal closed circuit and when I checked with a meter it was open. I would have saved a lot of time and money if I had read that earlier.
19 of 23 people found this instruction helpful.
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Customer:
Michelle from Richardson, TX
Parts Used:
72017
Difficulty Level:
Really Easy
Total Repair Time:
Less than 15 mins
Scratches in Surface
This product comes in a bottle with a brush like Liquid Paper. It goes on incredibly easy. A second coat might be needed. I wanted to prevent rust from setting in so I covered the scratches and dings. The paint is a little brighter since my washer is 10 years old but it still looks great.
80 of 206 people found this instruction helpful.
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Customer:
Rebecca from Laredo, TX
Parts Used:
W10120998
Difficulty Level:
Really Easy
Total Repair Time:
Less than 15 mins
The felt strip on the filter had come undone.
Took the old filter out and inserted the new one- works great!!
21 of 31 people found this instruction helpful.
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Customer:
rodney from Mad River, CA
Parts Used:
WPW10512946, WPW10359272, WPW10359271, WPW10314173
Difficulty Level:
Very Difficult
Total Repair Time:
More than 2 hours
parts took more than two months to get here.
I'm still waiting on my idler pulley. It arrived at Fed EX depot in Tracy CA on December 14th and has still not been shipped. So it is pretty fucking hard for me to install it! Maybe if you had customer service that would answer their phones or reply to my Emails would be helpful
16 of 18 people found this instruction helpful.
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Customer:
Lynne from Jamestown, CA
Parts Used:
279570
Difficulty Level:
Really Easy
Total Repair Time:
Less than 15 mins
Door catch on dryer door broke
PartSelect sent me three different door catches with instructions for choosing the correct one. I did choose and simply inserted it into the slot and voile! All finished and it works great now! PartSelect had the part delivered the day after my order was placed. I would suggest doing business with them to anyone asking who they might contact for a part. I especially appreciated the ease of identifying and ordering from them. I was able to do all of this on-line via their website.
14 of 14 people found this instruction helpful.
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Customer:
John from Midland, TX
Parts Used:
W10120998
Difficulty Level:
Really Easy
Total Repair Time:
Less than 15 mins
seal for lint filter came off
Pulled out the old and slid in the new filter
17 of 23 people found this instruction helpful.
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Customer:
Richard from Duarte, CA
Parts Used:
W10120998
Difficulty Level:
Really Easy
Total Repair Time:
Less than 15 mins
Dryer gasket detached from screen
Received in two days, open box, installed part. Pretty easy, fast service. I'm a repeat customer and will use these guys in the future.
14 of 17 people found this instruction helpful.
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Customer:
Christine from BIRCH RUN, MI
Parts Used:
4392067
Difficulty Level:
Really Easy
Total Repair Time:
1- 2 hours
Tools:
Nutdriver, Screw drivers
the dryer was making squealing noises when it first started.
We watched the video at whirlpool.com! Made it so simple anyone could have done it!
13 of 14 people found this instruction helpful.
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All Instructions for the XCGM2765FQ0
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