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WGD96HEAC1 Whirlpool Dryer - Instructions

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All Instructions for the WGD96HEAC1
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Customer:
Keith L. from San Diego, CA
Parts Used:
279787
Difficulty Level:
Really Easy
Total Repair Time:
30 - 60 mins
Tools:
Nutdriver, Pliers, Wrench (Adjustable)
Dryer would start and then stop after a few minutes, eventually it completely stopped.
After determining that the dryer motor was the issue, I wrote down the part number and logged on to partselect.com website.

I input the number into the search box and there was the exact motor I needed.

The correct part showed up in a timely manner and the pricing was very fair.

I disassembled the dryer, removed the old motor and reinstalled the new motor within about 30 minutes.

Key point was to read the instructions first and then reconnect the wiring to the new motor. The new motor has the switch install in a different spot on the motor so be careful to follow the instructions but, the instructions were very clear and connections were very simple.

I also did some preventive maintenance while I was in the unit by cleaning out any remaining lint from the heater unit and surrounding areas, that took about 30 minutes. Reassembling was a snap and I turned on the gas, plugged it in and........SUCCESS! Total time of repair and cleaning was about an hour.

I had a load of laundry ready to go and put the new motor right to work. It has been non-stop drying and thanks to Part Select for getting everything right the first time. It has been a positive experience and I will tell others about the website if they have similar problems. Thanks again for a success story and dry clothing.
11 of 21 people found this instruction helpful.
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Customer:
Douglas from Fernley, NV
Parts Used:
WP338906
Difficulty Level:
Really Easy
Total Repair Time:
30 - 60 mins
Tools:
Nutdriver, Socket set
Dryer got hot then heat would shut off
Sensor is in the front lower left. Gas off, electicity off. Removed two screws for the filter, pry/lifted the top up and taped it too the overhead cabinet, removed two screws inside top of front panel, lifted pandel with door closed staight off. Two screws to remove the flame sensor braket. unplug the old sensor install the new one and reverse everything. With others suggestions I purchased temperature switches etc. but the radiant flame sensor was the problem. I now have some spare switches for future. Excellent company and very quick service. Oh, Sears wanted 200.00 just for the service call, I live rural.
6 of 7 people found this instruction helpful.
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Customer:
Rebecca from Scarsdale, NY
Parts Used:
WP3392519
Difficulty Level:
Really Easy
Total Repair Time:
15 - 30 mins
Tools:
Screw drivers
Dryer would not start.
Unplug dryer from mains. Remove the back of the dryer. Thermal fuse is located on the left hand side near the bottom as you face the back of the dryer. Remove fuse and connect new fuse. Never repaired an appliance before and this was so easy!
7 of 10 people found this instruction helpful.
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Customer:
Sarah from Merrimac, MA
Parts Used:
279311
Difficulty Level:
Really Easy
Total Repair Time:
15 - 30 mins
Tools:
Screw drivers, Socket set
not heat
For the Ignitor - As involved as taking the dryer completely apart sounded, it was super easy. 1-take out the lint trap and remove the two screws there. 2-Pop open the top with a screw driver and swing the top completely over/back. 3- remove the two screws holding in the front panel and remove the panel. 4- loosen the belt by pushing on the tension roller under the drum on the right and remove the drum (its super light) use the belt as a handle. 5- remove the screw holding in the ignitor and replace it with the new one. Be careful to not touch the new ignitor. Then go backwards putting it back together.
7 of 10 people found this instruction helpful.
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Customer:
Mark from PELHAM, MA
Parts Used:
W10837625
Difficulty Level:
Easy
Total Repair Time:
1- 2 hours
Tools:
Nutdriver, Pliers, Socket set
Broken Motor Pulley
Removed back panel of the dryer-reached my hand to the back of the motor shaft, put 7/16 wrench on it to hold the shaft while I removed the broken pulley with pliers. Very easy fix-the tech on Utube took the entire dryer apart totally unnecessary. If that is what the factory tells its tech"s to do its no wonder why the labor charge would be thru the roof.
7 of 10 people found this instruction helpful.
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Customer:
Teri from Bakersfield, CA
Parts Used:
W11581317
Difficulty Level:
A Bit Difficult
Total Repair Time:
30 - 60 mins
Tools:
Nutdriver, Screw drivers, Wrench (Adjustable), Wrench set
Convert New Dryer to Propane from Natural Gas
1.Unplugged the connections to dryer door
2. Removed dryer door, front cabinet,popped off the drum belt (this is done by feel),unplugged the drum from cabinet, removed drum, all to get to the gas element inside at the bottom of dryer.
3. Unplugged the connection to the element, then removed unit to get to the burner parts.
4. Replaced the natural gas burner element with the LP gas element.
5. Re assembled dryer and tested.
*Note: Actually my son did the work while I read the very easy to follow directions. Since neither of us has disassembled a dryer before, the thought of taking a brand new dryer all apart was more daunting than the actual task.
9 of 16 people found this instruction helpful.
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Customer:
Patrick from ROCHESTER, NY
Parts Used:
WPW10208415
Difficulty Level:
Really Easy
Total Repair Time:
15 - 30 mins
Pins broken off hinge
So I was unable to get my model number so I took the hinge off the washer and was able to order the part. Before removing the hinge I used a marker and marked the hinge location on the washer. Once I got the part I removed the T15 screws on the inside part of the door and separate the pieces. I was able to remove the white tube for all 4 of the pins and put them on the hinge. I installed the hinge an then i put the front door pieces back together again while it was laying on the floor. I though I put it in wrong but I was correct. Once i had the hinge on the door and the door reassembled, I was able to attached the hinge to the washer. The hinge comes off the washer by pushing up on it and to reinstall you push down. I tighten the 4 T25 screws using the marks on the washer and the door is alligned correctly. I am able to close the washer door with one finger instead of my whole hand.
5 of 5 people found this instruction helpful.
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Customer:
anthony from Port Arthur, TX
Parts Used:
279311
Difficulty Level:
A Bit Difficult
Total Repair Time:
15 - 30 mins
Tools:
Nutdriver, Screw drivers
No heat, would not light because igniter burnt out
Unplug dryer. Remove the front bottom panel of dryer 2 screws, then unplug wire connector to the old igniter then unscrew one screw holding ignitor then wiggle out. Open new igniter wiggle back in place insert screw tighten, (getting this screw back in is a little hard) replug wire connector to new igniter replace front panel with two screws. Plug in dryer and there you go drying clothes again. Wife all happy again.
6 of 8 people found this instruction helpful.
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Customer:
James from HARTSELLE, AL
Parts Used:
WP3392519, 49621
Difficulty Level:
Very Easy
Total Repair Time:
Less than 15 mins
Tools:
Screw drivers, Socket set
Dryer stopping during dry cycle.
First I pulled the dryer away from the wall and unplugged it. Next I removed the dryer vent hose and threw it away and replaced it with a more rigid metal vent hose. Next, I used a socket wrench to removed the screws holding on the back cover of the dryer. Once the back cover was off it was just a matter of using the socket wrench to removed the bolt holding the sensor in place. After the part was removed I made sure the replacement was orientated in the same way as the original part and then I unplugged the wires from the bad sensor and placed them in the same order on the new part and then I bolted the new sensor back in place. Since the new part has been installed the dryer is working flawlessly and is not turning off mid-cycle like it was. ***Oh, and an important reminder. When you have the back cover pulled off the dryer use a shop vacuum to suck out any dirt and lint in the back of the dryer and make sure you unbolt the metal chute that the dryer lint screen goes into and clean inside the area near the exhaust blower. This is a VERY IMPORTANT part of servicing your dryer and should be done every few months to help avoid the risk of a fire.****
8 of 14 people found this instruction helpful.
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Customer:
todd from MILFORD, PA
Parts Used:
WP693140, 279311
Difficulty Level:
Really Easy
Total Repair Time:
Less than 15 mins
Tools:
Wrench set
Dryer had no heat at all. This is an older gas dryer.
Cleaned out years of fuzz behind lower access panel and noticed where the igniter sits there is a metal tube about 1 inch in diameter. It had rust on the end and was starting to flake away. Found some helpful hints about how to test the igniter. Very easy, just used an ohmeter. Unplugged the 2 pin wire connector and checked for continuity. 1 lead on 1 pin and the other on the other pin., igniter side not the harness side from the dryer. A good igniter should read less than 5 ohms. I don't know the spec. exacttly, but it should not read open or infinite resistance. My meter read an open circuit. Removed the tube and igniter assembly, mine only 2 small bolts. I found the igniter element cracked. Ordered and installed igniter and tube assembly. This was a very easy install. 20 year old dryer works great and it's better than spending $500.00+ on a new one.
5 of 5 people found this instruction helpful.
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Customer:
Doug from HARRODSBURG, KY
Parts Used:
WPW10314173, W10837240, 661570
Difficulty Level:
Easy
Total Repair Time:
30 - 60 mins
Tools:
Screw drivers, Socket set
Dryer was Noisy
I simply followed the video and apart from a couple of areas that were not relevant to my model, everything went exactly as illustrated. The video is excellent and made the repair so easy.

The only issue I experienced was being short two rollers, as the parts diagram did not clearly show that there were two rollers in the back and two in the front.

A kit, with its own part number should be prepared that would show 4 rollers and belt as the recommended required parts.

It was an easy fix, I just did half the install a second time.
6 of 8 people found this instruction helpful.
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Customer:
William from TROY, AL
Parts Used:
WPW10512946, WPW10359272, WPW10314173
Difficulty Level:
Really Easy
Total Repair Time:
1- 2 hours
Tools:
Screw drivers, Socket set
Drum support roller making very loud noise
had to take front off of Dryer then was able to replace drum roller
5 of 5 people found this instruction helpful.
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Customer:
Michael from BOILING SPGS, PA
Parts Used:
4392067
Difficulty Level:
Easy
Total Repair Time:
30 - 60 mins
Tools:
Nutdriver, Pliers, Wrench set
My dryer was squeaking with an occasional thump
Watched videos on line on how to repair. Replaced all four Drum Rollers, Belt and Idler Pulley, cleaned out inside of unit.
4 of 4 people found this instruction helpful.
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Customer:
Paul from STONE CREEK, OH
Parts Used:
WPW10314173
Difficulty Level:
Easy
Total Repair Time:
30 - 60 mins
Tools:
Nutdriver, Pliers
Dryer drum turned hard because rollers were worn
Remove top, front and drum. Top is removed by sliding a putty knife under the front corners and pushing the tabs back. Front is held with screws. Disconnect two electrical connectors. Rollers are easily accessible and changed.
4 of 4 people found this instruction helpful.
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Customer:
Randy from HUNTSVILLE, AL
Parts Used:
4392067
Difficulty Level:
A Bit Difficult
Total Repair Time:
30 - 60 mins
Tools:
Pliers, Screw drivers, Socket set
Sqeeking noise fron old worn belt and rollers
Watched instructions, Ordered the kit and repair was fairly easy until the time to line up the cover over the fan wheel. That was difficult part. Would be best to have two people at this point to hold it and align the screw holes. Otherwise its was a fairly easy operation.
4 of 4 people found this instruction helpful.
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All Instructions for the WGD96HEAC1
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