GEW9878PG0 Whirlpool Dryer - Instructions
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Motor failure
Used this resource and others' advice -thank you . Make sure to disconnect power first. I had replaced the rollers and tensioner a week earlier due to squeaking, but mine was the rare one where squeaking meant motor failure, so I had to place another parts order. The dryer was 19 years old, and my blower wheel did not simply 'unscrew with reverse threads'. During removal the blower wheel's plastic deformed, so had to do like someone else did and cut the rear shaft with a reciprocating saw. Just be careful not to damage the bulkhead's built-in bracket that anchors the rear of the motor. I think it was a 13/16" wrench that fit the blower wheel and I forget the size for the pulley nut on the front of the motor, but I suggest a deep socket since it held well. My best advice when dealing with a motor replacement is to ensure the blower wheel wheel will separate successfully from the motor before placing your parts order should it be a stubborn removal. Good luck.
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- Customer:
- JEANMARIE from BELLEROSE, NY
- Parts Used:
- 279570
- Difficulty Level:
- Really Easy
- Total Repair Time:
- Less than 15 mins
- Tools:
- Screw drivers
Door latch (female part) was broken.
I used a screwdriver to remove the old part and pushed the new part in with my fingers, it was very easy. If I could do it, anyone can. I was a lot cheaper then having a repair man come to house. I am very glad I found your site online, I will definitely be using your company again.
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- Customer:
- James from Winchester, TN
- Parts Used:
- WPW10116566
- Difficulty Level:
- Easy
- Total Repair Time:
- 15 - 30 mins
- Tools:
- Nutdriver, Screw drivers
Dryer start button would cause dryer to start only if it were held down. Note heater would not start.
It had been determined that the control board was bad. Simply unplug connections from board and make sure you follow the same location to plug into the new board.
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- Customer:
- Frank from STANFORDVILLE, NY
- Parts Used:
- WP3406107
- Difficulty Level:
- Really Easy
- Total Repair Time:
- 30 - 60 mins
- Tools:
- Screw drivers
Dryer door switch
We watched the video on ur website! Thank you
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- Customer:
- Romeo from Holland, MI
- Parts Used:
- WP8299771
- Difficulty Level:
- Easy
- Total Repair Time:
- Less than 15 mins
- Tools:
- Screw drivers, Socket set
Timer would stop the dryer with in 1 minute after set
Opened the back cover. Unscrewed the timer replaced the wires connected on the old timer to the new timer. Screwed the new timer in place screwed the cover back on. Then placed the timer nob on the front.
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Motor wore out
I took the dryer apart ( using a repair book ) It was Super Simple to do I only needed a extra set of hand's to hold the drum in place while reassembling it. removed the hold down snap on collar's on the Motor ( after removing the Blower from the back of the dryer ( super simple. Extra set of hand's needed ) Reassembled in the same order. And now The Dryer work's like NEW..Shure Beat Buying a new Dryer..
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- Customer:
- Joyce from Holbrook, NY
- Parts Used:
- WP8577274
- Difficulty Level:
- Really Easy
- Total Repair Time:
- 15 - 30 mins
- Tools:
- Screw drivers
When using the dryer the cycle would stop and display E1 as the reason
Unscrewed the bottom panelof the dryer and located the thermistor through the schematic for my machine. Removed the old one and put the new one in the same way. No more E1 problems and all cycles now complete themselves.
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- Customer:
- Cleo from Laurinburg, NC
- Parts Used:
- W10612022
- Difficulty Level:
- Easy
- Total Repair Time:
- 1- 2 hours
- Tools:
- Nutdriver, Screw drivers
Aft seal deterioated and causing brown spot on clothing due to netal to metal contact.
Removed top and front of dryer then drum and followed the instructions in the package. It was a real simple procedure. I did additional cleaning while the dryer was disassembled.
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- Customer:
- Judy from Kalamazoo, MI
- Parts Used:
- 4392065
- Difficulty Level:
- Easy
- Total Repair Time:
- Less than 15 mins
- Tools:
- Screw drivers
Bearings wore out of drum rollers
I raised the top of the dryer, removed the front, the belt and the drum. Slipped off old rollers, installed new ones and new tensioner. Reinstalled drum and belt, bolted front back on and closed the top.
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- Customer:
- Charles from Placentia, CA
- Parts Used:
- 279827
- Difficulty Level:
- Easy
- Total Repair Time:
- 30 - 60 mins
- Tools:
- Screw drivers, Socket set, Wrench (Adjustable)
dryer would stall and the motor would hum before tripping circuit breaker
When the problem first came up, I took the dryer apart without first looking up any instructions. This wasn't difficult, but didn't realize when removing the fan from the motor, there is a square lug as part of the fan hidden by the rear clamp securing the motor. I was able to remove the fan by holding the motor shaft with a crescent wrench and removing the fan by hand, but was difficult and gloves were necessary in case the fan loosened quickly and my hand came in contact with the sheet metal (very sharp).
I took the motor out and attempted to clean it as it was loaded with dust as was the dryer internals. I tried to lube the motor bearings and appeared to free up, but the sight of metal shavings on the rear bearing seal had me concerned. This ultimely did not work and was trying to buy some time until the new motor arrived.
This is when I looked up the motor part number and found that Parts Select had the part number in stock. I ordered the motor on a Saturday afternoon and got a quick response acknowledging my order. The motor shipped that following Monday from Fresno and arrived on my Southern California doorstep Tuesday. These guys have their act together and are helpful in making the repairs. In my case I did not have to make any adjustments to the wiring or the pulley for my model and replaced the motor the following weekend in about 45 minutes. Since I had the unit apart several times before replacing the motor, the installation went quickly.
The dryer is again working fine for a unit 12 years old and my wife is once again happy that we didn't have to purchase a new dryer.
I took the motor out and attempted to clean it as it was loaded with dust as was the dryer internals. I tried to lube the motor bearings and appeared to free up, but the sight of metal shavings on the rear bearing seal had me concerned. This ultimely did not work and was trying to buy some time until the new motor arrived.
This is when I looked up the motor part number and found that Parts Select had the part number in stock. I ordered the motor on a Saturday afternoon and got a quick response acknowledging my order. The motor shipped that following Monday from Fresno and arrived on my Southern California doorstep Tuesday. These guys have their act together and are helpful in making the repairs. In my case I did not have to make any adjustments to the wiring or the pulley for my model and replaced the motor the following weekend in about 45 minutes. Since I had the unit apart several times before replacing the motor, the installation went quickly.
The dryer is again working fine for a unit 12 years old and my wife is once again happy that we didn't have to purchase a new dryer.
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- Customer:
- GALEN from NEDERLAND, TX
- Parts Used:
- WP3406107
- Difficulty Level:
- Really Easy
- Total Repair Time:
- 15 - 30 mins
- Tools:
- Screw drivers
Dryer Would Not Start.
Partselect order confirmation email included video instructions of how to change the door switch on my model dryer. Like others I had a pause with the switch connector. I viewed the video again and the instrucions showed to use the putty knife tip to push down on the connector tabs and it came right off. Replacing the switch was easy as the video instructions. Fast shipping of the right part at a good price. The video was pricless. Thank you partselect.
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- Customer:
- David from Berkeley Springs, WV
- Parts Used:
- WP3405281
- Difficulty Level:
- A Bit Difficult
- Total Repair Time:
- 15 - 30 mins
- Tools:
- Nutdriver, Screw drivers
Dryer motor would not run
The motor relay arrived the day after I ordered it, and i had not requested expedited shipment. Thanks for the quick delivery.
I say the repair was a bit difficult only because it was not obvious at all how to open up the control console, and the user's manual was completely silent on the subject of disassembly . I finally found that the retaining end caps simply snapped off. Once the console was open, I found that the DIY instructions were folded up inside the console. Replacing the part only took about ten minutes. Now that I know how to open the console, the whole repair could be done in less than fifteen minutes.
I say the repair was a bit difficult only because it was not obvious at all how to open up the control console, and the user's manual was completely silent on the subject of disassembly . I finally found that the retaining end caps simply snapped off. Once the console was open, I found that the DIY instructions were folded up inside the console. Replacing the part only took about ten minutes. Now that I know how to open the console, the whole repair could be done in less than fifteen minutes.
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- Customer:
- David from Fleetwood, PA
- Parts Used:
- WPW10512946, 349241T
- Difficulty Level:
- Easy
- Total Repair Time:
- 30 - 60 mins
- Tools:
- Screw drivers, Wrench (Adjustable)
One of the drum support rollers was worn out
I lifted the top of the dryer and removed the front panel. I removed the drum exposing the drum rollers. I replaced the rollers and reassembled the dryer. The exploded views on the web site made it easy to see what to do.
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Dryer stopped spinning
The dryer quit working. I did some trouble shooting on your amazing site, ordered what i thought it might need and then got to work. Took no time to get it apart and replace roller kit and belt. What took the longest was getting in there and cleaning out probably 15 years worth of dirt and dust. If you have not opened your dryer up and done this, 10/10 recommend, because in doing so i found that the motor was the real culprit. Once i opened it up more, especially cleaning around the blower fan and motor, i was half a day in. Put it all back together and got it running for two more loads before the motor quit. Replaced that and since the hard work was done, had it back in in half an hour and running great. Probably will need to redo the felt seal one day, but for now, i am calling it a win. This is my go to site for all things and i have been able to work on most of my major appliances and do it myself using the helpful information here.
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- Customer:
- James from Webster, NY
- Parts Used:
- WP3406107
- Difficulty Level:
- Really Easy
- Total Repair Time:
- Less than 15 mins
- Tools:
- Screw drivers
dryer would not turn off when the door is open
it took loess than 10 minutes to change the door switch after watching the repair video
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