GEN2000HQ1 Whirlpool Dryer - Instructions

I can't believe I waited so long to find this part and do this. I got the package very fast, opened it, took the piece to my dryer and popped it into place with my fingers. It worked perfectly! this took all of two minutes and saved me from having to hold the dryer door closed with a stick. Thank you, thank you!!!

unpluged the dryer, removed the back panel, I examined the heating coil, it seemed unbroken, so I used a amp meter to test the various sensors. Found the upper thermal sensor was bad, looked up the part and ordered it, had to get the thermal cut off kit to get the sensor I needed. Installed it no problem, put the back back on, and it worked great.

First, I replaced the heating element which was super easy but I still didn't have heat - frustrating! I then ordered the thermal cut-off kit and thermal fuse. I replaced the thermal fuse and still no heat. Then, I took one of the fuses from the kit and replaced that and finally got heat. There was another fuse in this kit that I still don't know where it goes but right now I don't need it. Had I known (by a volt tester) this would have been super easy to fix, but I didn't have one so it was trial and error. I did find out, however, that if the heating element goes it usually takes the fuse with it. The fuse I replaced (that finally gave me heat) was located in the casing just above the element. I hope this helps!

1. Removed the screws from the lint catcher
2. Removed the bolts from upper rear of dryer
3. Pried off the dryer top from the front (it rests on rear hinges)
4. Disconnected dryer door wiring
5. Removed bolt from inside upper front corners; removed front panel (be careful: the edges are sharp and the tumbler will fall when it loses support)
6. Removed broken belt and lint from interior parts; removed tensioner (which had fallen out of place). Note: The newer models have a tensioner pulley; my older model had a smooth semicircle that was confusing at first glance
7. Flipped dryer onto its back (for easier reinsertion of new belt and tumbler)
8. Placed new belt on tumbler; reinserted tumbler
9. Inserted new belt through tensioner, inserted tensioner "legs" into grooves on floor. Note: The belt will pull the tensioner upright when it's inserted properly (which isn't obvious at first)
10. Made sure belt and tumbler seal were properly installed
11. Replaced parts in reverse order
The process took over an hour because I couldn't figure out how to insert the belt through the tensioner. The trick is to insert the folded belt through the tensioner and onto the motor pulley. If I had to do it again, it would take about 30 minutes (including cleaning lint)

After realizing that my dryer was no longer heating, I took off the back and examined the heating element. I saw that a coil was broken and knew that it needed replaced. When the part came in, I basically changed out the wires that were plugged into the old element on to the new one, replaced the screws in the heating element housing and back panel, plugged in the dryer and was back in business! Oh, by the way...I am a 49 year old WOMAN!!!!

First unplug your dryer. Then, I removed the two screws on the lint trap leaving the lint trap in place--do not pull out the lint trap--only remove the two screws. Next, slide the top of the dryer slightly forward in order to release the top of the dryer. I did this with my hands. Once the top of the dryer is released, raise the top of the dryer and unplug the door switch assembly. Then, remove the two screws that hold the switch. These two screws were located on the front panel of my dryer and are visible when you open the dryer door. Remove the old switch and install the new switch by putting the two screws you previously took out from the old switch back in place and plug in the new switch. Lower the dryer top. Push the top back to lock in place. Line up the lint trap holes for the two screws that hold it in place and replace those screws. Plug your dryer back in and it should work properly. Very easy repair. We ordered our part one morning before noon, and it was here the next afternoon with regular shipping. GREAT SERVICE.

I Looked on internet sites for this type of problem.
Most sites said the support rollers could cause this.
I found your site PartSelect and with help of your diagrams of the machine ordered the parts I thought were needed plus other parts that might cause the problem.
With machine torn down I replaced the rollers.
I had also ordered the main drive belt and idler assembly with the rollers and these also needed replacement. It is a good idea to order other suspect parts when doing this type of repair since you can return the parts not needed.
Your return policy is great.

Edward Brennan

This repair was a cinch. Pliers to pull out the metal piece and a screwdriver to pry out the 'catch' part in the door. Both replacement pieces went right in. I cannot believe how easy and CHEAP this fix was, and I'm so glad I found this site!! I figured I would have to call a repairman and pay big bucks, so I put it off, but the door was getting worse--slamming it so hard to keep it shut. Again, thanks for this great site.

After looking on the website for advice I walked throught the simple steps of disassembling the front, removing the drum, removed the back, disconnected the wire harness. Then removed the blower housing in the back. The blower, mounted on the back side of the motor was very tight. I used a pipe wrench wedged in place and help by my 10 year old Grand-daughter while I used an adjustable wrench to turn the shaft on the front of the motor. Spun the blower off, removed the two clips holding the motor. Then reversed the process when I received the new motor. Care should be taken to avoid damaging the blower fan if a lot of pressure is required.

couldn't get blower wheel off of the motor. really tight. rounded off the wheel's square hub while trying to hold it still as I turned the motor shaft out. No, I wasn't turning it the wrong way :) I ended up going to the back of the dryer and using the multimax to quickly cut the wheel away from the hub. I love that oscillating saw! Just for fun, I put the motor in a bench vise and got the wheel hub off (in pieces). VERY tight! Ordered new wheel, and the job was smooth sailing from there on. I am guessing that experienced repair people automatically order the motor and blower wheel at the same time(?) BTW both parts were perfect matches for the originals. Not surprised; this has always been my experience with partselect.com!

Hard part was to figure out which part was bad. Checked out all thermo OL and fuses. The start button was only thing left. To change, take off back cover. Pull off knob from front. Pull off wire connector. From the back, pull back the top locking tab and rotate switch 25 degrees. Part fits into a square hole. Reassemble.

Started out taking the back off, then found online that access is from the front and much easier to get to. Simply pop the hinges in the back of the top panel and then the front of the top is popped off. From there, it is easy to remove the old belt, clean the innards (found 31 cents) and replace the new belt. It was a little disconcerting to see the idler pulley laying loose inside, but the diagram showed exactly how to put it back in place, with the new belt keeping it in place.

Removed rear panel 10 screws, and heating element was situated on the right hand side of dryer and was held in place by two screws and had two heavy duty red wires connected to the element which were easily removed . Installing this item was a breeze .

The new lint filter fits perfectly,however because the handle is much larger than the original it does not allow the filter to close completely...causing a small amount of lint to acummulate on the dryer top.

I did NOT have to repair the latch on the actual door, just the small metal piece that it hooks on (on the dryer itself) and it took about 10 seconds to.....do it myself. Just used needle nose pliers so squeeze the piece together and fit it in. thanks