GEX9868JT0 Whirlpool Dryer - Instructions

Followed the PartSelect instruction video.
Basically opened the dryer.
Took the drum out.
Took the broken motor out.
cleanned the dryer since I had everything opened.
Replaced motor, pulley, old belt.
My 20 years old dryer is running like brand new.

We took the screws off of the back, took out the thermal fuse and replaced it with the new one.
We watched a video of how to do it which made it so easy.
Works great!

I needed to remove the front lower cover, very easy as it is held on with clips only so I used a flat head screw driver to pop it off. I had to remove the lint filter and then there are two screws attaching the top cover of the dryer to the internal lint filter tray. The top of the dryer can then be opened front to back I again used the flat head screw driver to pop the top open as it has two clips at the front corners. It helps to have someone to hold it open or a rod of some type to keep it open. You can now lay the belt on the top of the drum and work it down the back side by pulling forward on the drum itself to seperate the drum from the seal that presses aginst the back side of the drum. I then went from the lower front to retrieve the belt now draped over the drum and pinched the belt to pass it through the tensioner and over the drive pulley. looking at it from the front the belt will come down the right side of the drum under the tensioner pulley around the drive pulley across the bottom of the drum and up the left side. The belt sits almost in the middle of the drum not against the back lip where there is a groove that might be confused as a place for the belt to ride that is where the seal sits then reverse the process to reattach the top to lint tunnel and reattach front cover and you are good to go . i would suggest vaccuming any old dust/ lint whlie everything is open as this reduces the chance for catching on fire I was supprised as to how much lint was loose inside the dryer cavity itself and our dryer is gas and the flame is an open flame.

Boyfriend stated it was simple, he removed the back and replaced the part using a few everyday tools.

Replacing the part was easy: unscrew the old one from the front of the dryer after opening door, disconnect and replace with new one. Getting to it was a bit more difficult: Remove 6 screws from the back, 4 that hold the back of the top down and 2 that hold the control panel in place. You had to remove the control panel to free up the wiring bundle (held in place by a tie wrap inside the control panel housing) so you could move the top forwards enough. Then remove the top of the dryer by lifting the back up slightly and moving it forward to disconnect from attachments in the front and move aside to gain access to the switch.

I identified the correct catch of the three that were included in the package by matching its number to that on the old catch that I had pried out of the door using a flat screwdriver. I centered the new catch over the square hole in the door and pressed it into place. Then I used some needle-nose pliers to twist and remove the metal pin that fits into the catch from the main dryer housing. I replaced that with the new piece included in the kit, gently tapping it into place with a hammer. The repair complete, the door worked perfectly. Thanks for your help and for the speedy delivery of the kit.

I watched all the videos with Steve. He was very helpful in his presentation of the repairs. Due to the age of the dryer every thing was replaced and was very easy to do. Thank you Steve and PartSelect for making these repairs possible and easy

Followed instructions from video, just removed lint collector, dryer top and front panel, removed broken belt and old idler pulley. Vacuumed and cleaned up inside dryer.installed new pulley and rib belt according to printed instructions,installed new dryer duct and new clamps. Saved myself huge service call or having to buy new dryer.Will be checking with this site on any future repairs instead of calling a repair service. Your video made it real easy to repair.and I am 77 years old.. Bob

My dryer was running way too hot and the temperature settings didn't make any difference. Clothes were shrinking and coming out almost scalding hot. I followed simple directions posted on you tube for troubleshooting this problem. I checked that there were no lint blockages, visually inspected all connections and hardware. All seemed good. Metered out all thermostats and fuses. Everything checked good for continuity. For the reset-able thermostats, I heated them on a hot plate to verify that the normally closed switches opened near their specified temperatures. Dont do this for the non-resetable fuses and thermostats. If you're
not sure, avoid this step. Only the hi-limit thermostat seemed to open a little higher than expected but I couldn't with 100% accuracy determine the exact temp it opened. Made sure the heating element wasn't shorted in its housing or that too might give the dryer the same symptoms. That checked good too. Only thing left I could think of was to change that hi-limit thermostat. Ordered part, removed and replaced. Perfect fit. Op-checked good. All heat settings now operate normally. No more shrunken clothes that are too hot to touch even on the lowest setting lol. Hope this helps, happy hunting.

Took a bit to first figure out how to get the front of the dryer off in order to access the motor, wheels, and belt, but found a "how-to" online. Once I had that, the rest was easy.

Lubricated motor and guide wheels but squealing still there. Then noticed the "idler pulley assembly" (the part that keeps the belt tight against the drum) looked a bit old and worn. Ordered a replacement part on this site because it was much much cheaper than a service call, installed it.... and NO SQUEAL!!!

1 screw to replace.

Removed 2 screws in the lint filter and popped off the top. Removed the 2 screws holding the front panel on. Slid the drum off and set aside. Replaced support rollers. Placed the belt over the drum and placed the drum back in the dryer. Wound the belt over the tensioner and motor pulley. Turned the drum to keep seal from folding up. Replaced front and top.

Tip: Use bungee cord or rope to hold top up and out of the way while doing this job.

this was very was very easy. But I deviated from the You Tube instructions. One to release the motor pulley. I needed to use 2 adjustable wrenches for a longer lever. I needed to use a hammer to help release pulley. Second to remove the dryer cable I needed to use a small screw driver to aid in the release. ---- the part from the company was a perfect fit.

repair was fairly cut and dry...if you have any handyman experience....the hard part was partselect web page...starts out easy to locate part if you have the correct model number....however after that it can be confusing as to what you are looking for part wise and if you have located the correct part....diagrams are helpful if you could see them and/or understand them or what you are looking for....as a novice can be fustrateing....even after calling partselect for help/explaination....other wise it went well for a repair and hopeful will get another 10yrs out of this dryer.....

we received the two heating element wires in 3 days and connected the heating element with no problem works great.