GEW9868KT0 Whirlpool Dryer - Instructions
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Dryer would not heat.
Watched on-line video on how to disassemble and test heater element, thermostat, and hi-temp shut down. Heater element was open. Ordered new heater element. Re-installed heater element iaw video provided with parts. Video provide was one of the best I've seen. Explanation on releasing access panel was especially helpful.
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- Customer:
- Doug from HARRODSBURG, KY
- Parts Used:
- WPW10314173, W10837240, 661570
- Difficulty Level:
- Easy
- Total Repair Time:
- 30 - 60 mins
- Tools:
- Screw drivers, Socket set
Dryer was Noisy
I simply followed the video and apart from a couple of areas that were not relevant to my model, everything went exactly as illustrated. The video is excellent and made the repair so easy.
The only issue I experienced was being short two rollers, as the parts diagram did not clearly show that there were two rollers in the back and two in the front.
A kit, with its own part number should be prepared that would show 4 rollers and belt as the recommended required parts.
It was an easy fix, I just did half the install a second time.
The only issue I experienced was being short two rollers, as the parts diagram did not clearly show that there were two rollers in the back and two in the front.
A kit, with its own part number should be prepared that would show 4 rollers and belt as the recommended required parts.
It was an easy fix, I just did half the install a second time.
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- Customer:
- Robert from HAGERSTOWN, MD
- Parts Used:
- 279640
- Difficulty Level:
- Very Easy
- Total Repair Time:
- 15 - 30 mins
- Tools:
- Nutdriver, Screw drivers
Noisy
Disconnect power supply, remove power cord from dryer, remove dryer vent tube from dryer, remove 2 Philips screws from power connection on dryer, remove nuts from back of dryer, remove back of dryer. Locate idler pulley at bottom of unit at the rear of the motor, pull pulley back to loosen belt and remove from pulley, remove pulley retainer clip, remove pulley and rear washer from shaft and inspect shaft for wear or rust. replace washer and pulley (no specific direction to replace them, washer first then pulley). Reverse above procedure to reassemble. This is for a front load dryer, a top load dryer is different.
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- Customer:
- Gay from Apple Valley, CA
- Parts Used:
- W10820036
- Difficulty Level:
- Easy
- Total Repair Time:
- 15 - 30 mins
- Tools:
- Screw drivers
Drum would not spin to drain water
Removed two screws and lifted the control console then tilted forward the shell. Removed two screws holding the latch cover and assembly then disconnected two wires. I played with the assembly until I discoved the element was toast. Ordered the part but when I got it I was confused because it had three prongs (two on one side and one on the other) when the burnt one had only one and one and I only had 2 disconnect wires. I thought I had gotten the wrong part but figured it out. Actually putting the assembly together was the easy part, trying to get the outer shell back together was a little tough. Between taking it a part, figuring out what was wrong and ordering and receiving the part was about three weeks. So when putting it all together took awhile but I did it and it works great.
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- Customer:
- JAMES from NORTH OLMSTED, OH
- Parts Used:
- WPW10359272, WPW10314173, W10837240
- Difficulty Level:
- A Bit Difficult
- Total Repair Time:
- 1- 2 hours
- Tools:
- Pliers, Socket set, Wrench set
Dryer made squeaking noise, then more of a rumbling noise.
Checked this site for most likely needed parts and ordered. Located full repair manual inside unit after removing lid. Followed instructions in manual to take apart and remove the drum; took pictures at each removal step and used pill organizer to keep screws in correct order and quantity. The metal cylinder in the center of the idler pulley had ground away so the idler pulley with bracket was replaced. (There was a lot of metal dust that had to be cleaned.) One of the rollers did not turn smoothly so that was also replaced. After putting drum back in, reversed the steps to reassemble and referred to photos to make sure did in correct order and did not forget anything.
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- Customer:
- John from CREST HILL, IL
- Parts Used:
- W10837240
- Difficulty Level:
- Easy
- Total Repair Time:
- 30 - 60 mins
- Tools:
- Nutdriver, Pliers
Idler pulley seized
The pulley is accessible from the back of the dryer. Disconnect the gas line. Remove all the screws. Also remove the small plate that secures the line cord. Lift the back up and out. I was able to avoid disconnecting the water line. Take a picture of the pulley so that you will have a record of the belt routing. Release the spring and remove and replace the pulley and bracket. Vacuum out the lint. Plug in the dryer to make sure that it works properly before reassembly.
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- Customer:
- Garry from Garland, TX
- Parts Used:
- 280114
- Difficulty Level:
- Easy
- Total Repair Time:
- 15 - 30 mins
- Tools:
- Nutdriver, Screw drivers, Socket set
Broken Drum Belt
Just like the video, just followed the video
Thanks,
Thanks,
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- Customer:
- Paul from STONE CREEK, OH
- Parts Used:
- WPW10314173
- Difficulty Level:
- Easy
- Total Repair Time:
- 30 - 60 mins
- Tools:
- Nutdriver, Pliers
Dryer drum turned hard because rollers were worn
Remove top, front and drum. Top is removed by sliding a putty knife under the front corners and pushing the tabs back. Front is held with screws. Disconnect two electrical connectors. Rollers are easily accessible and changed.
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- Customer:
- Kevin from VALDOSTA, GA
- Parts Used:
- 279640
- Difficulty Level:
- Very Easy
- Total Repair Time:
- 30 - 60 mins
- Tools:
- Nutdriver, Screw drivers
Dryer was squealing
Disconnected Power cord, removed vent pipe, removed back panel, had to slide top cover off to remove additional screw holding back on. Went down to where the Idler Pulley was, removed old piece by depressing on the spring loaded actuator and slid it off the belt and all. Replaced same as removal.
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- Customer:
- barbara from SOUTHAMPTON, PA
- Parts Used:
- 279769
- Difficulty Level:
- Really Easy
- Total Repair Time:
- 30 - 60 mins
- Tools:
- Nutdriver, Screw drivers
Dryer ran but without heat.
Turned off my circuit breaker first. Removed back panel with a 1/4 nut driver. Replaced the dryer fuse first. Very easy but did not fix the problem. Watched how to videos to narrow down the parts I might need. Purchased the thermal cut off kit. Installed the High limit thermostat first. Tested the dryer, no dice. Finally installed the Thermal cutoff. BAM!! I have heat. Since this is an older dryer I did need to use some WD40 to loosen some of the connections. Total cost of parts including tax and quick delivery was $48.30. Fantastic. My old man told me it was unfixable. He was wrong. I WIN. This site is a great teaching site. Thank you!
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- Customer:
- PATRICK from PALOS PARK, AL
- Parts Used:
- 279769
- Difficulty Level:
- Easy
- Total Repair Time:
- Less than 15 mins
- Tools:
- Screw drivers
drier would not heat up
i took off the back of the drier and with a screw driver removed the 2 screws and put the new part on
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- Customer:
- Bryan from newington, CT
- Parts Used:
- WP3390291
- Difficulty Level:
- Easy
- Total Repair Time:
- 15 - 30 mins
- Tools:
- Socket set
Taking 90 minutes + to dry one load
Removed the back of the dryer about 8 screws. Removed the Thermostat 250 F and replaced with new. Dries a load of clothes in one cycle on medium. Not bad for a 16 dollar part. I am a computer tech and I am used to taking computers a part but I think most people that are in anyway mechanically inclined and can look at a diagram could do this and save yourself a lot of money.
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- Customer:
- Anthony from SAINT CLOUD, FL
- Parts Used:
- W10837240
- Difficulty Level:
- Really Easy
- Total Repair Time:
- Less than 15 mins
- Tools:
- Screw drivers
My idler pully was squealing
I removed the bottom access panel, with 2 hands i reached in behind the blower, i released the belt, i used a screwdriver to pop the retainer from the pully spindle, i removed and replaced the pully, i snapped the retainer back on and replaced the belt. I made sure the belt was on track and all was good. I put the bottom panel back on, it took all of 5 minutes. The hardest part was the retainer clip faces the rear of the dryer so you have to feel it. Also , the space is tight, use a smaller flathead screwdriver to get behind the clip, it will pop right off.
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- Customer:
- Stan from Boswell, OK
- Parts Used:
- 279769
- Difficulty Level:
- Easy
- Total Repair Time:
- 30 - 60 mins
- Tools:
- Nutdriver, Screw drivers
Dryer wouldn't heat.
I removed the back panel and tested the Thermal Fuse, the Thermostat and the Heating Element with a meter. The Thermal Fuse gave a bad reading. I proceeded to clean the dryer and lint pipe of all lent. I installed the new Thermal Fuse and put the back panel back on the dryer. The dryer worked for two loads of clothes and the Thermal Fuse blow again. I'm now at the end of my rope. I don't know what else to check and I can't continue to buy parts for only two loads. I guess I will have to invest in a new dryer.
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