GGW9878JQ2 Whirlpool Dryer - Instructions

Follow the advice given in the partsselect website. However, while removing the blower, my hand slipped into the housing and cut my thumb. Connected the wires to the junction box on the motor but didn't realize that the contacts would hit the drum when reinstalled. The original junction box was at a 90 degree rotation relative to the new box. When trying to test the breaker tripped. Using the multitester I found out that I burned out the thermal fuse, and froze the door switch. I replace both those parts and started the dryer and could hear a grinding sound. Inspection revealed that the housing of the motor was rubbing against the drum. Removing the drum yet again, I rotated the housing and replaced the drum. The dryer was finally working well.

I tested the dryer coils and found that they were getting a voltage but would not open the gas valve. Coils were not bad but weak. After they warmed up they would not open the gas valve. It took 10 min to repace both coils and the heat sensor.

Had to remove the back of unit to access the area of subject part by removeing 12 to 14 screws also the gas line had to be removed. Two screws held the part in place. Unit now runs normal.Saved alot on repair costs!!!!!

I wasn't sure if the problem was the belt (probable) or the idler pulley assembly (less likely) but the total for both parts was about $26 plus shipping. So why not replace both to be sure?

As it turns out, my original idler pulley assembly does not turn. Rather, it has a concave semi-circular piece that is fixed in place. The belt ran in a groove in that piece.

The replacement part has a nylon wheel that turns. As a result of replacing the idler pulley assembly (which I don't think was necessary to fix my tumbling problem) the dryer runs much quieter. (We used to get a fair amount of squeaking when the belt rubbed).

As for the actual repair (I would rate myself as above average on tackling household repairs), it was about the simplest repair I've ever done. I followed the video provided on this site (excellent video) and it took less than 20 minutes -- cleaning up all of the lint/odds and ends under the washer and dryer took longer than the actual repair.

My only issue (minor) was disconnecting the electric harness. It did not slide as easily as in the video. I had to coax mine a bit with a small screwdriver (make sure your dryer is unplugged!!). I suspect it was simply a function of the harness never being unplugged -- the dryer is 9 years old.

I also felt great because I'm sure I saved a $125 service call (for only $26 in parts and 20 minutes of my life).

Good luck!

Took off the top and front panel. Found that the belt tensioner was worn out. Decided to pull drum out,and replace the belt and drum rollers also. Put it back together, and it works fine.

I unplugged the dryer,removed the two small screws on the front of the dryer and pulled the bottom forward. The two wires connected to the door do not have to be removed. With an electrical tester using the Ohm setting I tested the Radiant sensor and the Gas Valve coils. The two terminal coil was DOA. The dryer can be operated with the front open as long as the door wires are connected. Symptons: The igniter would heat up and not release gas. My repair was successfull due to this awesome website and the super fast shipping service. AAAA++++

Received conversion kit. Removed front dryer panel,2 screws. Removed burner tube, 2 screws then removed natural gas orfice.
Installed propane orfice and repalced burner tube.
Removed regulater plug and replaced with new plug from kit using 90 degree ratchet screw driver. Approximately 20 minutes. Dryer working great.

Followed your online video for disassembly and it was not only educational but actually quite simple. I would recommend that you start the video with," make sure the power cord is disconnected from the power source". I have worked on numerous pieces of large electrical equipment and would strongly suggest this be added. Some people think if it's, "off", it's safe. Your phone staff when ordering was great. We will do business again.

My wife reported that the dryer was not working. I checked it and it seemed to work fine. This went on for about a month or two. Every time I checked it, it started just fine.

Well, she threatened to go buy a new dryer, I took her more seriously. I thought perhaps a thermal protection was the cause. But when I dug into it, I learned that when those trip out, they are permanent (have to be replaced).

I finally noticed loud humming sound the motor made at start-up, when it failed to start turning on one occasion and eventually tripped out the motors thermal protection.

I ordered the new drive motor form PartSelect.com.

Replacing the motor was fairly easy if you like to take stuff apart. One thing that I had not anticipated was that the two foam gaskets on the exhaust duct were dry rotted. I went to my local part supplier to get them. They did not have them in stock. :( While I was there, I asked how much the motor was, they wanted $50 more than PartSelect.com :D

I put it back together without the new gaskets, and it runs like new. I ordered the gaskets from PartSelect and will add them when they arrive.

My wife is happy again, she can bust out the laundry in one day; it had been taking here all weekend.

I learned to take her at her word.

I opened the panel, undid the plugs, detached the radiant sensor by undoing one screw and removed and replaced the part. Fairly simply.

the problem was not the igniter its was the thermal fuse I broke the igniter during inspection of the problem be careful its a very easy thing to break repairs complete thank you parts select for the quick shipping and low prices

Replaced the belt and the wheels supplied with the kit. I also cleaned the inside of the unit. It looks and works like new.

I tried to follow directions followed by others on this site after diagnosing the problem via suggestions provided by users. I have a Whirlpool Duet dryer from 2002. We've had problems since moving about 3 years ago. I removed the front panel (lower) by unscrewing the two bottom screws (1/4" sheet metal screws). Then I took out the lint screen and the metal tube/contraption immediately beneath to get access to the area where thermistor is located. See the drawing/chart to help you locate this. It's really easier than it seems. Make sure you have the chart/drawing for your model - it makes difference! The thermistor came out pretty easily with a nutdriver that has a swivel offset shaft. Ask your hardware store tool dept. about that one. Put everything back in reverse order of course and test either with/without the front panel re-attached. In my case it fixed at least part of the problem. I was able to get clothes almost dry with most settings but I have yet to install the moisture sensor to see if that helps in addition to the internal-bias thermistor. I am the kind of person that does one thing at a time so at least I now know the thermistor was bad. Good luck and hang in there with your own repair. It's a lot cheaper even if it takes you longer to do than a pro.

Installation went very well. Raised the top of the dryer, removed the front of the dryer, remove the drum, at this point the dryer‘s wide open removed the police and the tensioner also remove your tire rings replace everything back in order as how are you get apart. Repair took about an hour and 15 minutes

My husband pulled out the old filter and quickly installed the new one. It fit perfectly.

I'm so glad I was able to order the part. The machine looks like new.