AEM397 Whirlpool Dryer - Instructions

Terminal Block was cracked and dryer was not receiving enough voltage, causing the heating element not to heat. Here were the steps I took to fix the problem:
1. Turn off breaker to dryer from 240v outlet
2. Unplug dryer from 240v wall outlet.
3. On outside, rear of dryer, remove cover plate and the clamp that the power cord goes through with nut driver or phillips screwdriver and take picture or write down how the power cord wires go to the terminal block.
4. Use nut driver or phillips screwdriver to remove the power cord wires from terminal block and ground wire from dryer body.
5. On top front of dryer, use large slotted screwdriver or some other tool to push in on the two clips in order to lift the cover up on dryer.
6. Take picture or write down how wires are attached to terminal block.
7. Remove wires from terminal block with nut driver or phillips screwdriver.
8. Use nut driver to remove terminal block from washer and install the new terminal block.
9. Reinstall wires to new terminal block.
10. Close dryer cover.
11. Reinstall clamp onto power cord wires and reinstall wires to new terminal block and ground wire to washer body then put cover plate back on.
12. Plug in dryer then turn on breaker.
13. Start dryer to see if it heats now.

Propped the machine up in the front, removed the front panel, the door assembly, and the front drum support. Use a Sharpie to mark wire positions. This will help during re-assembly. To get the drum out, you first have to remove the belt from the motor pulley. Drum slides right out. You will need snap-ring pliers to remove the pulley from the idler arm. I also replaced the drive belt because it was cheap, and always a good idea to replace it when you are this far into the machine if it is a few years old. Re-assemble in the reverse order of disassembly. An easy fix for the average do-it-yourself person.

removed the front panel and the drum panel cover.replaced the guides and the felt pads and re-assembled.

Unlike the other stories I read (and the video posted on the site), my unit had a lower maintenance panel on the front face which required quite a different disassembly. Once I took off the lower panel, there were screws at the bottom of the top panel. Once removed, the top front panel came out and exposed the necessary interior components. In order to get the drum out, I took out the screws holding the front of the top on and wiggled the drum out. From there I removed the belt and offending idler lever, put in the new ones and hooked the spring back up. Reverse procedure to assemble and the problem is completely gone. I even found and removed an unexpected hair band from the front skid plate. Pretty doable if you're willing to spend the time.

Per instructions I printed off online: took off door, then the front panel. Pulled out the old switch/button, connected the new switch/button, made sure the new button was working; put the panel back on then the door and DONE!

After removing the lower access panel, I observed the drum and belt and saw it turning freely. The support rollers in the back turned freely and were in good condition as well. At odd intervals the unit made a humming or grinding noise, and i decided to check the blower wheel (the other rotating part in the system). I found that the central hub of the wheel (which is made of a nylon like plastic) had sheared off from the wheel itself. I ordered a new part and started to remove the old wheel. **NOTE** many of the stories I read described how this part would have a reverse thread, it did not and that cost me an extra 30 minutes to figure out (the new part had arrows showing the correct direction to put on and remove - the original didn't). Once everything was cleaned and reassembled, I started the dryer again, but got no heat. I had previously replaced the heating element, so I thought my wiring was wrong. That wasn't the problem, but a hint from this site about checking the incoming wiring was the solution, my ground wire had come off the terminal in the back of the dryer and I wasn't getting the volatge across the element that it required. With the ground wire back in place, everything worked fine.

I used your great video for pointers as to what to do. I took off the front, raised the top, vacuumed the whole thing up, that took quite a while. Took out the drum. Did more cleaning. Then took off the old retaining rings with retaining ring pliers, took off the old drum rollers and support. Replaced with new roller supports, washer, roller, washer and retaining rings. Then I replaced the belt. Tested it and turned the wrong way and it came off. Replaced and tested it again and I don't know why but it came off. Replaced the belt again, tested fine. Then I replaced the felt pads and glides, they were worn. I ended up asking my husband to help hold the drum so I could get the front back on. Replaced front and door. Tried the dryer. Works great AND very, very little noise. Note: when taking the wiring off the light and the door switch, I took photo's of those places with my cell phone and had them to look at to make sure the wiring was correct.

First I was told by the maytag repair man that the motor was shot and it would be 467 dollars to repair. Since I didn't have that kind of money I decided to take it apart to see if I could replace the motor myself. Once I had it apart I saw the part that held the motor in place was broken off and the motor was out of place causing it too shut itself off. Once I figured it all out it took about 2 minutes to replace the less than 6 dollar part! Thanks partSelect!!!

Unable to find a repair manual or accurate diagram, I forged ahead and removed the top and front panels of the dryer. It took two tries to figure out how to thread the belt (nine of my ten thumbs kept getting in the way!), but after a coffee break, the job came together, and I've taken the clothesline down!

I first unpluged the dryer. Then I
Removed two screws and removed bottom cover, Then removed the door assembly.Here I had to unplug the light and door switches. I then removed the four screws that holds the tub mount in place, Then I removed the eight screws that hold the blower cover in place, then removed the blower. replaced blower and reassembled in reverse. I started the dryer and it worked fine.

I had already taken the dryer apart prior to changing the felt seal. Had oiled the rollers, greased the bearings & vacuumed the whole inside of the dryer out. Had used a high temp lubricant on the seal & had stopped squeaking for about a month. I ordered 2 seals & when they arrived, I popped the top of the dryer off using the putty knife to pry the spring latches. I opened the top up & leaned it against a wall. I disconnected the wiring to the light & the switch in the door, making note of the wiring order. Then used a nut driver to take the 2 screws from the inside out, that holds the front cover in place. Then the same for the 4 screws holding the front bulkhead in place. Then lifted up & out from the unit. Then used the putty knife to scrap the adhesive & old seal off the bulkhead. Cleaned as much of the adhesive off, then applied some high temp silicone adhesive to the bulkhead, placed the new seal on, using some clamps to hold it in place. After making sure it had adhered to the seal & bulkhead. Did the reversal of the above mentioned steps. Moved the unit to laundry room, plugged it in then started it & voila no more squeaking dryer.

Early in the life of my dryer, the Cylinder Seal came out. For the past two years I put off buying the part. When it came in, I p[opped the top of the dryer, removed the two screws holding on the front panel, and pulled the Cylinder of the back wall of the dryer. I then placed the seal in the right spot, glued it down and reassembled. About Fifteen minutes of work and a cheap part, and now my dryer dries a l;oad of clothes in an hour instead of three.

unpluged the dryer,and removed the top.
took the front of the dryer off,release the belt and removed the drum.
unbolted the idler lever.

then I put it back together.
the bolt that holds the idler lever will be a little hard to replace for some.

I just took the bottom front panel off and the parts I needed to rplace where in the back and very easy to get to . I decided to replace all 3 while I was in there. The parts were not to high, so that is why I did that.

Disconnect power and pulled the lower front panel off unit (2 screws).
I used a ohm meter and found heater coil open. Ordered correct part online (easy to find it on the web site).
Three days later, new part in hand I unplugged the failed unit's wiring and removed the heating unit (2 screws). Installed the new part, connected wires and reinstalled the four screws.
Engaged power and turned the dryer on. Vent pie had heat, so placed wet clothes in unit and ran a dryer cycle. Works like new. Cost was about $65.00 versus the $500.00 for a new dryer.