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MDG9700AWW Maytag Dryer - Instructions

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All Instructions for the MDG9700AWW
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Customer:
Michael from Littlerock, CA
Parts Used:
WP338906
Difficulty Level:
A Bit Difficult
Total Repair Time:
More than 2 hours
Tools:
Nutdriver, Screw drivers
The flame periodically came on for 1 second.
Since there were no troubleshooting steps, I had to start replacing the items according to the list that showed the parts that have fixed the problem for others. I ordered one at a time until I got the part that fixed the problem. I went through 4 parts before I replaced the gas solenoids which is what fixed the problem. By the time I was done, I could disassemble that dry in about 5 minutes or less.
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Customer:
Joe from West Palm Beach, FL
Parts Used:
WP35001193
Difficulty Level:
Really Easy
Total Repair Time:
15 - 30 mins
Tools:
Screw drivers
Dryer turns on no heat
Test thermal fuse for resistance. If has 0 resistance you have a bad fuse. Also check voltage going to wall outlet. Must use at least 600 volt tester. Motor will run on 110 volts, but will not activate heating element. Heating element must have 240 volts to operate. Always make sure you turn off power when working on electrical problems. Be safe and good luck.
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Customer:
Cody from Jonesboro, AR
Parts Used:
WP35001191, WP35001087
Difficulty Level:
Easy
Total Repair Time:
15 - 30 mins
Tools:
Screw drivers
Dryer wouldn't start.
I verified that the thermistor was bad by testing the resistance. My manual said it should be 10K ohms at 78F. I was reading over 30K ohms. This is what caused the thermostat to blow, as the thermistor was telling the dryer the air temp was a good 30 degrees cooler than it actually was. You can also verify the thermostat is bad by checking it for continuity. I removed the screws on the top-back of the dryer and slid the top back to reveal the screws holding on the control panel. I removed those and popped off the control panel. It required a good bit of force. I then removed the four screws holding the front piece on and removed it by pulling it slightly towards me and up. The parts are located on the bottom right. They were underneath a black plastic flap on my dryer. I removed the cables and the took both parts out with a screwdriver. I replaced them with the new ones (they should only fit in the right slot) and reattached the cables. From there, reassemble in reverse of the disassembly.
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Customer:
David from Blossvale, NY
Parts Used:
WP35001193
Difficulty Level:
Really Easy
Total Repair Time:
15 - 30 mins
Tools:
Nutdriver, Screw drivers
no heat maytag neptune stack dryer
Remove 2 screws which hold dryer/washer together on back. Remove 2 screws back top dryer and slide top back. Remove 4 screws top dryer that hold timer panel. Remove 6 screws that hold front panel on..4 on top of panel and 2 inside door. Disconnect wires to door at slide connection. Unplug dryer..this is actually 1st step. Remove 1 screw on heating element (lower right). I found that by removing the red wire the element will wiggle loose and come far enough out to disconnect black wire. There are 4 other terminal connections which are jumpers that will slide out with element. Note where wires attach and remove all. Use Multi meter on highest ohms setting or a continuity tester to test heating element - thermostats - thermal fuse. They should all have continuity between terminals. Replace any that don't . My thermal fuse was open (no continuity). I replaced it and had heat..but inadequate heat. Got new thermostat which fixed problem. Video I watched said to replace them together..I guess he was right. I suggest that while you have dryer pulled out to take time to check/clean dryer vent..also flapper outside.(mine had lint built up in hinge and prevented flapper from closing letting cold air and anything else in). Parts Select has great videos/skematics and even with "snail mail" delivery part was there in 2 days. They are the best!!
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Customer:
Angelique from Greensboro, NC
Parts Used:
WPW10222771
Difficulty Level:
Really Easy
Total Repair Time:
15 - 30 mins
Tools:
Pliers, Screw drivers, Wrench (Adjustable)
heat stoped working
The repair was pretty easy to install the heat element, but had to replace several other parts do to the manufacturer that had broke off
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Customer:
Jamesii from MILAN, IL
Parts Used:
WP35001191
Difficulty Level:
Easy
Total Repair Time:
15 - 30 mins
Tools:
Nutdriver, Screw drivers
The dryer would run and heat up then turn off and alarm before the clothes were dry. The display would read tO.
After reading other posts, I learned that "tO" meant that the thermistor was open. Also, I read that this part would bench test with a multimeter correctly but could still malfunction in the dryer. FIRST UNPLUG DRYER. After checking all of the exhaust ducting including inside the dryer for any blockages that could result in an overheating problem I decided to order a new thermistor. To replace thermistor: First, there are two screws at the rear top that you remove and the top tilts up and comes off. There are four screws on the top front that removes the front control panel. Next remove the screws at the top of the dryer, two screws in recesses behind the door and tilt front forward while unplugging the door switch. Lift and remove front with door attached. Remove screws from exhaust duct and slide down and out. Thoroughly clean inside of duct and fan blades. Clean out any other lint build up. Locate thermistor to the right of duct, unplug and remove two screws. Replace with new part and reassemble while not forgetting to plug the door switch back in. At the rear of dryer, remove screws around exhaust duct and remove. Dryer will have to be slid away from wall about three feet to remove duct from inside dryer. Clean thoroughly and check/clean and check for blockages in ducting from dryer to outdoors. Re assemble making sure rear duct engages the front ducting properly.Plug dryer back in and enjoy.
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Customer:
Charles from Crestview, FL
Parts Used:
WP35001153
Difficulty Level:
Really Easy
Total Repair Time:
15 - 30 mins
Tools:
Screw drivers
dryer hummed and would not turn on
after removing 2 screws securing top of dry i isolated the humming noise to the electronic board. Dryer would not turn on but drum light would work. 2 screws hold the electronic mount, and 1 screw hold electronic board. all electrical connection on board easily unplugged. connected new board installed in mount with 1 screw and then installed mount with two. plugged in and pressed power switch and electronic timer came up and dry started at the press of cycle start knob. the key to this repair was the stuck relay humming sound being generated by the either the relay or transformer on electronics control board.
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Customer:
Mario from SAN DIEGO, CA
Parts Used:
WP338906
Difficulty Level:
Really Easy
Total Repair Time:
15 - 30 mins
Tools:
Nutdriver, Screw drivers
No heat just tumble
Opened the bottom panel w/ 1/4 nut driver to access the flame sensor and easy fix.
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Customer:
Kevin from Yuma, AZ
Parts Used:
W10296563
Difficulty Level:
Easy
Total Repair Time:
15 - 30 mins
Tools:
Screw drivers
Clunking sound when dryer was running
After removing the top (2 screwa) I removed the control panel (4 screws), top support that held the control panel (3 screws), the front pane (6 screws and one wiring harnes) and the internal panel (5 screws and two wiring harnesses) With these removed I loosen the belt by pulling it off of the tensioning pulley and remeove the drum assembly. I took the beltoffof the old drum and reversed the process to re-install the drum. This is the 3rd drum for this dryer,the other ones were replace due to the felt seal failing.
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Customer:
Robert from Waxhaw, NC
Parts Used:
WPW10222771
Difficulty Level:
Easy
Total Repair Time:
15 - 30 mins
Tools:
Screw drivers
Heating element not working
IMPORTANT!!! Unplug the unit first!! 1 - Remove two screws on the back of the top of the unit. Pull back a little on the top to release it from underneath the control unit on the front of the dryer (the piece with the dial and buttons). 2 - Remove the four screws from the control unit. They are located at the top of the dryer. Pop off the control unit - don't worry about breaking any wires as there are none. 3 - Remove the front of the dryer by removing the four screws that are NOT used for the door and door latch. I had also removed the door latch and door but I don't think it is necessary to remove them. The front will swing out from the bottom where you can unhook it and remove it. 4 - the heating element is located on the front of the unit, bottom right. Either draw a diagram of the wires or take a picture of them with your cell phone. Smart phones are great for this as you can zoom the picture if necessary. Remove the wires (they just push on but it may take some effort to get them off). It's either one or two of the wires that are not part of the wiring harness and they go from one part of the element to another so don't get excited if these wires fall down - you haven't done anything wrong, they are just loose. The one screw in the front holds the element in (the back of the unit just rests in that hole). Remove the screw and pull the unit out. Put the new element in, hook up the wires before positioning the element. Put the screw back in that holds the element and put the rest of the dryer back in the reverse order.
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Customer:
rick from Burton, MI
Parts Used:
WP338906
Difficulty Level:
Really Easy
Total Repair Time:
15 - 30 mins
Tools:
Nutdriver, Screw drivers
Would not heat clothes dry
unplugged dryer and removed front panel. removed the screw that holds flame sensor and unplugged electrical wires. then replaced with new. Did not solve problem so I ordered the replacement coil kit and installed them using phillips screw driver and this solved problem. Dryer is working fine now. I found this site very helpful and would recommend it to a friend.
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Customer:
Diane from Beaverton, MI
Parts Used:
WP338906
Difficulty Level:
Really Easy
Total Repair Time:
15 - 30 mins
Tools:
Screw drivers
Dryer would not heat!
After getting on-line to your site we looked up what the problem could be after receiving the dryer from a friend to transfer from electric to gas to save money. First we thought it to be the ignitor and after receiving it so quickly it still didn't work so went to your site again and found the Flame sensor. They were both defective and now it works wonderful!!! Your site also explains what and how to repair the appliance, which my husband appreciated! We are glad you contacted us because your site did not show that we could send you and e-mail Thanking your company for the excellant service we received. Your prices can't compare to other companies either, we were amazed on the differences. When you say the next day delivery, you mean the next day!!! Thankyou and you are now in my Favorites if ever needing parts for other appliances we own.
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Customer:
Beverly from Plainfield, IL
Parts Used:
WP338906
Difficulty Level:
Easy
Total Repair Time:
30 - 60 mins
Tools:
Nutdriver, Pliers, Screw drivers, Socket set, Wrench set
No heat, therefore the clothes didn't dry.
I read some of the repairs of other people and this best described my situation. I ordered the Radiant Flame Sensor and followed the step by step instructions in the video for the repair, which by the way was excellent. It couldn't have been easier. My most difficult part of the repair was moving my dryer out of the laundry closet.
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Customer:
Candance from hillsboro, OR
Parts Used:
WPW10177428
Difficulty Level:
Really Easy
Total Repair Time:
Less than 15 mins
Tools:
Screw drivers, Wrench (Adjustable)
Drum support roller failed
This was a simple repair. Removed the small access panel where the vent pipe comes through, the roller is right there. Unscrewed the support roller bolt, looking for all the pieces that had broken and fallen inside the housing of the dryer. Using the washers and nut from the old one, put the new roller in place, be aware that you have to lift the drum a little bit to get this new roller in. It could take two people depending on your strength. Tightened down the roller, spin the drum by hand to make sure it was ok, then put the access panel back on and fired it up for a test run.
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Customer:
Mitchell from Chattanooga, TN
Parts Used:
WP35001193, WP35001191, WP35001092, WP35001087
Difficulty Level:
Really Easy
Total Repair Time:
Less than 15 mins
Tools:
Screw drivers
Dryer not heating
I had a problem a couple of months ago with the dryer not heating and replaced the thermal fuse after checking the the parts with a voltage meter and the dryer worked fine. When I did the repair I also cleaned all the lint out of the dryer, exhaust, and the vent. It worked fine. A couple of weeks ago my wife commented about how hot the dryer was and it seemed unusual. I realized there was another problem but before I could check it, the dryer stopped heating again. Some time ago, the sensor dry funciton quit working so I just went ahead and changed all the electronic componets, the two on the exhaust tube and the two on the heating tube. I assumed the high limit thermostat failed. After unplugging the dryer, I took the two screws loose on the top backside of the dryer that hold the top in place and removed the top, sliding it back. I removed the four screws holding the control panel in place and rotated the panel forward, then up and out of the way. I removed the four screws along the top of the front panel, then the ones from around the opening on the front, and the front door. There was one screw that held the heating tube. I removed it and the tube slid forward. I took the front wire lose and rotated the tube clockwise to pull it out and took off the back wire and changed out the thermal fuse and thermostat. The exhaust tube was right there in the front and all I had to do was change out the parts on it. Everything went back to gether as easy as it came apart and when I plugged the dryer back in, it worked just like new.
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All Instructions for the MDG9700AWW
46 - 60 of 99