DLGX3701W (00) LG Dryer - Instructions

One of the roller assembly froze up & had a flat spot on it. There for causing the drum not to rotate. Pulled it out replaced the roller & up & running.

Watched a You Tube video

I assumed this was a belt problem. Ordered the belt and followed the excellent screw by screw instructional YouTube provided by PartSelect. In fact, I probably would not have attempted the repair, until I watched the video and was reassured that I could do it. When I got the front panel off, the problem was obvious. There was a dishrag stuck in the blower. Didn't need the belt, but the video was sure worth the price of the part (~$17). Mr. Appliance charges $109 to DIAGNOSE the problem! This was way easier than dealing with them, especially during a pandemic near the holidays.

This was all pretty straightforward with the helpful video hosted on this site. The only issues I ran into was I had a seized screw that stripped and I had to drill it out and replace it. Also, I had to disassemble the front and rear a little bit further than what is shown in order to install the new roller axles. I was pleasantly surprised that I did not have to worry about the triangular retainers, because the replacement rollers/axles use an improved metal retaining pin. Overall, I'm very happy and the dryer is nearly silent now. It was a bit of a challenge but I took my time and gave myself breaks throughout the morning rather than banging my head against the wall.

When manufacturer confirmed the part would fit without an adapter, it was the easiest DIY task ever undertaken.

I put the dryer information into my browser and found PartSelect had the exact replacement part I needed. I ordered the part and it came is just a few days. I removed the part from the excellent packaging, removed the cracked lint filter from the dryer, replaced it with the new lint filter and done!
Among things I've successfully repaired, this was the easiest and best job I've ever done. Quick, Easy and painless.
Thanks for asking!

Ordered a new one and installed it in a matter of seconds.
Not difficult!

Viewed YouTube video form parts select to take dryer apart. Very easy to do if you just follow instructions in the video. Nothing too hard to do. Of note the 4 pack roller assembly is a whole unit, so you’ll have to replace the stem unit the old rollers use and not just replace the roller wheels like in the video. That is a different part number from LG. The front 2 are pretty straight forward to unbolt and replace. The back 2, especially one on the left is tighter clearance even with a wrench. If you’re able to pull whole dryer out and take back off, it’s an easier to get the one on the back left.
Also replaced belt just because i had it open, I replaced thermistor previously after getting a Te5 code about a year ago so that helped in taking it apart.
Would recommended doing it all since you’ll have it open.
Once replaced, everything ran again.

An appliance repairman determined the problem which was that it needed new pulleys and thankfully PartSelect carried them. He installed them in an hour and my dryer runs fine now.

Simple replacement

Followed video provided on site

You will need a helper. Dismantle the Dryer: Remove the screws that hold the top cover, front control panel, front door and front panel. Release the V-Belt under the drum. Remove the Drum. Removed and replace the 2 Front roller assemblies - these were completely worn. Replaced the 2 rear rollers (did not replace the rear roller axels as these were more difficult to remove and they were in good shape) and the V-Belt while I had the whole thing open. Use a shop vac and cleaned up the whole unit. It is so nice and quiet now.

Opened front of dryer - removed drum - replace all 4 rollers (2 had bad shafts) - replace drum with new belt - reassembled

I took the top off, I disattached the front and took the front top of dryer off, taking the front of dryer off, detached the belt and took the drum out, found the wheels took the plastic triangle off and took the wheels off and replaced wheels, then did everything in reverse and no more thumping. just remember to unplug unit before working on it. And also Part Select is a very good site and place to get parts, very fair priced and very professional.

Pull out dryer and unplug 220v. With phillips screwdriver, remove 3 screws from back of top and slide top panel back approx 2 inches and remove. Unplug 4 wire sets from rear of control panel. Remove 2 screws from back of control panel, carefully pull top edge and remove control panel. Remove 4 screws from top of front panel, as well as bottom 2 screws from inside dryer door. Disconnect door light wire near 10 o'clock. Pull top of front panel forward and lift off of tabs. Disconnect filter sensor wire under panel on the right. Remove 2 screws from each side of inner front panel and lift until tabs disengaged from side panels. Pull out bottom edge, carefully disengage inner front panel from drum and remove it. Try to turn roller wheels that are on the rear of the inner front panel. The wheel can get lint inside the wheel/axle and freeze. If one or both is stuck and won't turn easily, use a couple small flathead screwdrivers to carefully remove the plastic triangle retainer off of the roller assembly of the wheel that is stuck. You do not need to unbolt the axle from the panel. Wipe off the axle and inside of wheel with a clean, soft, lint-free cloth. If the wheel has a flat spot from being rubbed by the drum, you will need to replace it as I did or it will make a thumping sound after cleaned and put back together. Do NOT grease or oil the wheel/axle. This will lead to more lint collection and clogging/freezing. Reverse to put back together.