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KEYE960WAL0 KitchenAid Dryer - Instructions

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All Instructions for the KEYE960WAL0
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Customer:
Debra from Springfield, PA
Parts Used:
WP3392519
Difficulty Level:
Very Difficult
Total Repair Time:
More than 2 hours
Tools:
Nutdriver
No Gas Heat
I did what any novice would have done. I took the entire thing apart to get to the gas jet. I did not know about the thermal fuse until I got to the schematic behind the timer and controls. I was a tech back in the 70's and 80's and only worked on electric dryers. Back then I would remove the heater core and twist the coils together to save money. So I had no idea how a gas dryer heating unit worked. So now any one that reads this. You do not have to take the dryer completely apart, I did that for all of you. Just replace the thermal fuse on the back of the unit by unplugging that wires and removing the screws! It looks like a long white piece of plastic with 2 wires to it. You will find this under the full metal shield on the back of the unit. This should be about a 1 hour repair at the most!
4 of 5 people found this instruction helpful.
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Customer:
Alejandro from HOLLIS, NY
Parts Used:
279366
Difficulty Level:
Really Easy
Total Repair Time:
30 - 60 mins
Tools:
Screw drivers, Socket set, Wrench (Adjustable)
Dryer was working erratically.
I followed the YouTube video. Took the back panel off, took the lint thing off and proceeded as indicated in the video excerpt I didn't take the top off.
3 of 3 people found this instruction helpful.
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Customer:
Clinton from MINOOKA, IL
Parts Used:
WPW10314173
Difficulty Level:
Really Easy
Total Repair Time:
30 - 60 mins
Tools:
Nutdriver, Pliers, Screw drivers
Dryer would squeal when the drum was turning
I followed the very informative video and wrote down step-by-step notes for myself. The repair went very smoothly. The only thing I didn't realize, was that the dryer has 4 rollers, not just 2 shown in the video. All are easy to access once you disassemble. I had to do it twice since I had to order 2 more rollers in order to replace them all. Also, the triangle plastic washers come with the roller, so you won't need to order them separately like I did. I also changed the idler pulley roller while I was in there since that has bearings too. Just as easy. I'm very happy with my quiet dryer! One last note: The new rollers are a bit louder than normal at first, but they quiet down very quickly as you use the dryer. It must be because they are brand new.
3 of 3 people found this instruction helpful.
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Customer:
Thomas from TULELAKE, CA
Parts Used:
WPW10314173
Difficulty Level:
Very Difficult
Total Repair Time:
30 - 60 mins
dryer making noise. order parts
YOU NEVER SENT ME THE PARTS!!!
I had to drive to a parts store to find them. On January 17, 2024, I tried to call you when the parts did not arrive and your recording said there were no reps available and you hung up. WE CANNOT GET HELP TO CANCEL THIS ORDER. We have been going in circles with PartSelect and shipping. SO, how do I get my refund of the $107.26 for the parts that I never received!!
4 of 6 people found this instruction helpful.
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Customer:
Lance from RCH CUCAMONGA, CA
Parts Used:
WP3392519
Difficulty Level:
Easy
Total Repair Time:
30 - 60 mins
Tools:
Nutdriver, Socket set
My dryer would not heat. Drum was spinning fine and everything else was working just no heat.
I removed the base cover and cover over my lint blower. The thermal fuse is located on top of the blower housing. I removed the thermal fuse utilizing a small nutdriver and installed the new fuse.
5 of 9 people found this instruction helpful.
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Customer:
Dwayne from Bainbridge, PA
Parts Used:
WP8577274
Difficulty Level:
Easy
Total Repair Time:
15 - 30 mins
Tools:
Pliers, Socket set
Dryer would shut off mid way through cycle and give an E1 error code
After turning off the power to the dryer I removed two screws to the bottom front panel and droped it out of the way. I remved three screws hloding the lint screen in place just for better axcess to the element. I then removed the two wires attached to the element and then the two screws holding the element in place. I put everything back together in reverse. I also took the time to clean any dust and lint out.
5 of 9 people found this instruction helpful.
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Customer:
DAVID from DANVILLE, VA
Parts Used:
279769
Difficulty Level:
Really Easy
Total Repair Time:
30 - 60 mins
Tools:
Nutdriver
no heat
unplug the dryer used nut drive to take the back off unhook the hose from dryer . disconnect the wires. remove the 2 screws from thermal cut -off . install the new parts
3 of 3 people found this instruction helpful.
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Customer:
Tommy from BRUSH, CO
Parts Used:
341241, 279827
Difficulty Level:
Really Easy
Total Repair Time:
30 - 60 mins
Tools:
Nutdriver, Screw drivers, Wrench (Adjustable)
dryer motor quit working
i took the face off dryer and removed the belt and drum then removed the lint trap from back to clean and have access fan then removed the retaing clips holding the motor then with two adjustable wenches unscewed the motor from fan took out motor and replaced in reverse order all you needed was some common sence to do this i though it was easy to do greats parts fit perfect thanks tommy
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Customer:
MONA from SHAMROCK, TX
Parts Used:
WP3392519
Difficulty Level:
Really Easy
Total Repair Time:
15 - 30 mins
Tools:
Screw drivers, Socket set
Dryer would not start.
I watched the video or I would have likley just called a repair man. It took longer to clean behind the dryer than to install the new thermal fuse. After taking the back off the dryer is was as simple as changing a fuse. Dryer works like new for about $20 bucks and we avoided the hasle of getting a repair man, especially since we live in the country. Thanks for having a web site that is so easy to use and full of good information.
3 of 3 people found this instruction helpful.
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Customer:
CHARLES from NEWPORT, NC
Parts Used:
WP349639
Difficulty Level:
Really Easy
Total Repair Time:
Less than 15 mins
The Lint Screen Was Torn.
Fit great,well please with order!
3 of 3 people found this instruction helpful.
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Customer:
carl from westbrook, CT
Parts Used:
341241, W11035878
Difficulty Level:
Really Easy
Total Repair Time:
Less than 15 mins
Tools:
Nutdriver, Screw drivers
drum stopped
10 min. job, easy to do / two screws top and two inside front / remove old parts install new.
3 of 3 people found this instruction helpful.
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Customer:
PHILLIP from AUSTIN, MN
Parts Used:
279827
Difficulty Level:
A Bit Difficult
Total Repair Time:
15 - 30 mins
Tools:
Nutdriver, Screw drivers, Wrench (Adjustable), Wrench set
Start and then kick out.
Two Phillips screws, and 2 5/16 bolts and the dryer is open for this repair. Remove the drum and note the placement of the drive belt. Then using a pipe wrench grab the rear plastic fan housing, at the rear of the motor shaft, and turn the front of the motor shaft CLOCKWISE. If the Fan is ceased (as it was in my case) you will need to use locking vice grips (at least 3 or 4 between the fan blades to stop the fan blades from turning on the rear shaft.) while your turning the front of the motor's shaft. If done properly, you should have about 25-30 turns before the motor is free for replacement.
Once this is accomplished, mounting the new motor back into the dryer is a simple matter of reversing your steps. But keep note of the belt placement and the motor wiring placement before starting.
5 of 9 people found this instruction helpful.
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Customer:
Manny from ODESSA, TX
Parts Used:
WP3392519
Difficulty Level:
Really Easy
Total Repair Time:
Less than 15 mins
Tools:
Socket set
Dryer would not start!
Unplug unit first.
Took the front cover off the front of dryer below the door.
5 of 9 people found this instruction helpful.
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Customer:
george s from las vegas, NV
Parts Used:
341241
Difficulty Level:
Really Easy
Total Repair Time:
30 - 60 mins
Tools:
Nutdriver, Screw drivers
Dryer Drum Belt Broken
I opted to remove front, top and back panels. This is best done with dryer laying on it's back so drum remains in position. Hold panels and pieces in place with masking tape (2") You should block up the dryer so you don't damage the gas pipe. I opted to total shop vac out the piece and lubricate the rollers and tension pulley. I made more in change than the belt cost!

Overall an easy repair. Belt came with diagram for easy threading the belt.
3 of 3 people found this instruction helpful.
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Customer:
Madeline from PANA, IL
Parts Used:
WP8577274
Difficulty Level:
Difficult
Total Repair Time:
30 - 60 mins
Tools:
Screw drivers, Socket set, Wrench (Adjustable), Wrench set
YouTube video dated 9/28/2015
How to repair E1 error/fault on Whirlpool Duet dryer model GEW9200LW0 please watch that video very helpful.
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All Instructions for the KEYE960WAL0
121 - 135 of 1379