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KGYS977EQ0 KitchenAid Dryer - Instructions

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All Instructions for the KGYS977EQ0
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Customer:
ANTHONY from CHESHIRE, CT
Parts Used:
WP3392519
Difficulty Level:
Easy
Total Repair Time:
15 - 30 mins
Tools:
Nutdriver, Pliers, Screw drivers
Dryer was working, but no heat.
First I unplugged the dryer, then removed the back panel, this exposed most all of the wiring and I could see the heater coils.
Not knowing what the problem was I started looking at the coils and could not see any broken parts.
So then checked the thermal fuse for continuity I removed the two wires from it with a small pair of needle nose pliers, it was held in place by two screws, once they were removed the fuse came out easily, I checked continuity with a volt meter placing the meter on X1 Ohms and could not get a reading.
I replaced with a new one and put it all back together the way I took it apart.
Then I plugged it in and it worked first time, I now have warm dry clothes.
2965 of 3338 people found this instruction helpful.
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Customer:
Ray from Denton, TX
Parts Used:
WP691366, 341241
Difficulty Level:
Easy
Total Repair Time:
30 - 60 mins
Tools:
Screw drivers, Socket set
Dryer tub belt broke
Removed the two screws that attatch the lent channel to the top of the dryer, then lifted the top of the dryer by pushing in on the two locking tabs located at the front , left and right , corners of the dryer top with a small flat head screw driver. The top of the dryer will fold back out of the way. At this point I removed the two 1/4 inch screws that are located on the inside of the dryer front left and right corners that hold the front panel/door to the two side panels. Now I was able to lift the front panel up and set it to the side. The bottom of the front panel that contains the dryer door that I just removed was held on the bottom by two clips that slide into slots on the front panel and did not require any removal to disconnect the bottom of the front panel, just pull up on the front panel. Since the tub was held in place by floating on a seal at the back of the dryer and a seal on the front panel , which I just removed the tub is now free floating except for the two alignment roller wheels at the bottom of the tub. It is easier if you lay the dryer on its back at this point with front of the tub pointing up. I pulled the tub out and cleaned the years of built up lent and removed all the pieces of the old , destroyed, belt. Note, the belt tentioner is located at the front of the motor which on the bottom right hand side. If your belt is broke like mine the tensioner may/will fall to the back of the dryer when you tilt it back, but do not worry. Once the dryer was cleaned up I put the tub back in place , still on its back and made sure the two alignment rollers were in place and rolled freely when the tub was turned by hand. Another note, my original belt tensioner did not have a rolling wheel that the belt rode on , but was a semi-circle smooth surface that the belt remained in constant friction with when the dyer was running, so I made sure the replacement tensioner I ordered with my new belt did have a rolling wheel that the belt would ride on, which I believe will reduce wear and extend the belt life. The new belt came with a diagram of the belt and tensioner routing which was helpful. Note: do not take the tensioner wheel off/apart when trying to route the belt. Follow the instructions routing diagram. The tensioner is held in palce by inserting the bottom back half into the slot in the bottom floor of the dryer making sure it is aligned with the belt pully on the shaft of the dryer motor. The dryer is still on its back side. Now, it was easier for me to route the belt around the center of the tub, following the marks from the original belt, and hold in in place in a few spots with masking tape and then route it thru the tensioner and onto the front pully of the motor. Make sure you have the grooves of the belt against the tub and the grooves are aligned with the pully on the motor. Now you can remove the masking tape that was holding the belt around the tub and spin the tub by hand watching the belt making sure it is not in a bind and is traveling around the motor pully , tensioner and tub freely. Make sure the tub is still sealed on the back side wall. As you turn the tub by hand you can adjust the belt by hand so that is following the original marks around the tub left by the orignal belt. Also double check the two alingment rollers and make sure they are spinning and on track. Now put the front panel with the door on by sliding it onto the two clips that are one the bottom at each side and put the two screws in that hold the front panel to the two side panels. Now stand the dryer back up and spin the tub by hand again making sure it has a good seal on the back side and on the front panel. Pull the top back down and put the two screws in that hold the lent channle to the top. I am not sure when the belt started failing on my dryer, but was amazed at how quiet it runs now. Guess I was use to the extra noise made by a dryer that was about to die. This was a cheap and easy repair and glad I did it myself.
1302 of 1408 people found this instruction helpful.
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Customer:
pat from lisbon,, OH
Parts Used:
WP3406107
Difficulty Level:
Really Easy
Total Repair Time:
15 - 30 mins
Tools:
Screw drivers, Wrench set
door switch was bad
i was able to go on line with your company , find my dryer, order the part and had it the next day. fast , great , service
1015 of 1061 people found this instruction helpful.
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Customer:
Dana from Grassvally, CA
Parts Used:
WP3392519
Difficulty Level:
A Bit Difficult
Total Repair Time:
More than 2 hours
Tools:
Screw drivers
No heat but would run otherwise
Cleaning the lint out of the whole machine took quite a bit of time--it was everywhere. Underneath the lint trap was a collection that ultimately ruined the thermal fuse where it restricted the air flow considerably.

Ascertaining the problem was the most time consuming part.

The actual repair was quite simple and didn't take but 15-20 minutes.
875 of 947 people found this instruction helpful.
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Customer:
Terri from Saint Augustine, FL
Parts Used:
279570
Difficulty Level:
Really Easy
Total Repair Time:
Less than 15 mins
Door Catch part had fallen out,/ was missing
Received your parts, Popped them both right into place, Even though only one side needed to be replaced, I wanted them to match up. It was amazing how easy this was. My husband was quite impressed I had ordered these rather then look for either a new or used dryer from some other source.
672 of 730 people found this instruction helpful.
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Customer:
RICHARD from NORCROSS, GA
Parts Used:
WP3406107
Difficulty Level:
Really Easy
Total Repair Time:
15 - 30 mins
Tools:
Nutdriver, Screw drivers
Dryer Would Not Turn Off With Door Open
Pryed dryer top open and opened front door. . Unscrewed the 2 retaining screws. Pulled old switch from the wiring harness. Put new switch in place and replaced the retaining screws. Put new switch wire plug into the wiring harness. Before closing top, checked door switch function with dryer on. Dryer cut off when door open and when closed dryer started normally. . . Maint. Note instruction book should warn that letting door slam, which I did on occaision, broke the switch arm. Might save future problems.
564 of 579 people found this instruction helpful.
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Customer:
TEODY from MILPITAS, CA
Parts Used:
WP3392519, 279311
Difficulty Level:
Really Easy
Total Repair Time:
Less than 15 mins
Tools:
Nutdriver
No Heat. Dryer keeps running but no heat to dry clothes.
Repair was very easy. We are in the internet age so I use it all the time to get info on how to repair any thing in the house including cars. This time it was my dryer. I typed up 'Kitchen Aid dryer has not heat'and pressed searched and PartSelect came up. Typed in the model number and looked up the comments on No Heat. They had pretty cool site that shows videos on how to repair this things too. Came to conlclusion that the THERMAL FUSE was the main problem. Ordered it and as well as the Igniter assy just to make sure and as well as save on the shipping just in case. Ordered on Sunday night and the shipped the next day. It arrived on Tuesday. Unfortunately had a little problem on the shipment. Called PartSelect and they are so awesome they shipped me new parts asap at no extra charge. Awesome Awesome! Parts came in Thursday and first installed the Thermal Fuse and BAAAM! problem solved. Did not need the igniter assembly. Now I have an extra part in storage.
To replace the Thermal fuse.
1. Disconnect Dryer from power outlet. Remove the bolts on the back panel with a 1/4" socket. I used power drill because it is much faster.
2. Locate the Thermal Fuse. Disconnect wires and remove the bolt. Slide it up and pull. Install the new one and reconnect the wires. Replace the panel and plug the dryer.

That solved my problem. It should solve yours too. The whole process was less than five minutes.
546 of 673 people found this instruction helpful.
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Customer:
Gary from Haverhill, NH
Parts Used:
279834
Difficulty Level:
Easy
Total Repair Time:
30 - 60 mins
Tools:
Nutdriver, Screw drivers, Socket set
Dryer ran but would not heat
PartSelect showed seven different possibilities why the dryer wouldn't heat. I removed the two screws to remove the bottom panel and turned the dryer on and noticed that the heating element that ignites the gas was working fine. This meant that it was not getting gas so it could be the gas valve or one of the two gas valve coils which are located on top of the gas valve. I borrowed my neighbor"s ohm meter and touched the two probes on the coils terminals to check for continuity and found that one of the coils read zero. I then took both of the coils out by removing two screws and tested each coil again. One coil read 500-850 and the other read zero. This meant that it was no good so I called for the part and received it in three days. I reassembled the parts and turned the dryer on and it fired up after a few seconds. It works as good as new. The part plus shipping was less than $30. My repairman would have charged me $150-$200. While the dryer was apart I gave it a good cleaning with a vacuum and a toothbrush in delicate areas. I also removed and cleaned the lint trap housing by removing two nuts. I didn't know much about gas dryers, but thanks to PartSelect I easily fixed it myself.
390 of 439 people found this instruction helpful.
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Customer:
Steven from East Norriton, PA
Parts Used:
WP8577274, WP3392519
Difficulty Level:
A Bit Difficult
Total Repair Time:
More than 2 hours
Tools:
Nutdriver, Socket set
Dryer overheated, blew out thermal fuse
I started to repair this and got busy and ended up calling a repair service -- that was the first time. They repaired it for over $200 and said the cause was bad venting. I fixed the vent before using the fixed dryer but it blew again. So I ordered these parts and replaced them myself for a lot of savings. However, the dryer still overheated. Through lots of testing I found the root cause the repairman missed: The heating element had gotten so hot that the assembly holding it warped, hitting the element and shorting it. So a new element is on order. I still needed the parts I ordered here but the overall repair ended up more complicated and expensive. I was disappointed a paid repair person left without further diagnosis. If he had unplugged the vent and checked the heat on the exhaust vent (as I ended up doing) it would have been obvious more than a new thermal fuse/thermistor was necessary. Instead I wasted over $200 on his visit. So my advice is if you're at all handy, repair this yourself. The dryer has a service manual inside the front toe board that walks you through most diagnostics and tests. However, it took a little more than that for me to discover the heating element problem. This was a very dangerous situation that could have easily led to a fire, yet not found by a trained technician!
388 of 438 people found this instruction helpful.
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Customer:
April from Xenia, OH
Parts Used:
WP3406107
Difficulty Level:
Easy
Total Repair Time:
30 - 60 mins
Tools:
Pliers, Screw drivers
Dryer wouldn't turn on b/c door switch broken
It was simple once I figured out what to do:). I removed the 2 screws on the top of the dryer... they were a bit hard to find. Even with the other descriptions on this site. I was removing things I didn't need to. The 2 screws you need to remove are under the LINT COLLECTOR LID. Remove those 2 screws & lift the lid... it will be tight at first. the front of the lid has 2 "catches" in the corners.

The hardest part was getting the door switch assembly to "unplug". We pried it off -- eventually -- & then simply plugged in the new one.

Saved me LOTS of money & was worth the 30 minutes - 1 hour of work.

As I said previously, once you realize how to get the lid up & manage to pry off the plug, that's all there is to it -- easy!

Save yourself time & money & do it yourself!
370 of 450 people found this instruction helpful.
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Customer:
andy from Bethesda, MD
Parts Used:
279834, 279834
Difficulty Level:
Easy
Total Repair Time:
30 - 60 mins
Tools:
Screw drivers
Dryer flame goes out after about 8-minutes from start and won’t work again until a 15-minute rest.
There was no problem with lint build-up within the dryer & the exhaust vent. I removed the gas cycling thermostat & thermal fuse from system & dryer still was not operating correctly. The radiant sensor & hi-limit thermostat both seemed to be operating correctly. That left either of the two coils as the culprits. I replaced both coils & the problem was corrected.
202 of 224 people found this instruction helpful.
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Customer:
Melody from North Las Vegas, NV
Parts Used:
279570
Difficulty Level:
Really Easy
Total Repair Time:
Less than 15 mins
Door wouldn't latch.
I can't believe I waited so long to find this part and do this. I got the package very fast, opened it, took the piece to my dryer and popped it into place with my fingers. It worked perfectly! this took all of two minutes and saved me from having to hold the dryer door closed with a stick. Thank you, thank you!!!
202 of 282 people found this instruction helpful.
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Customer:
Joaquin from Las Vegas, NV
Parts Used:
279834, 279834
Difficulty Level:
A Bit Difficult
Total Repair Time:
15 - 30 mins
Tools:
Nutdriver
Timer wasn't working (New Timer)
Timer wasn't working on the regular cycle so I replace it with a new one from partselect. It still wasn't working so I ordered and replace the cycling thermostat, the thermal fuse I also cleaned the vent and dryer it still didn't work so I read the diagram for the electrical and found that a coil for the gas valve is line with timer. I ordered the coils for the valves, replaced both valves and tested the dryer and it work just like when I first bought the appliance.
158 of 198 people found this instruction helpful.
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Customer:
Baxter from Goodlettsville, TN
Parts Used:
WP3406107
Difficulty Level:
Really Easy
Total Repair Time:
Less than 15 mins
Tools:
Screw drivers
When I opened my dryer door while it was running, the drum continued to turn and the light would not come on.
First unplug your dryer. Then, I removed the two screws on the lint trap leaving the lint trap in place--do not pull out the lint trap--only remove the two screws. Next, slide the top of the dryer slightly forward in order to release the top of the dryer. I did this with my hands. Once the top of the dryer is released, raise the top of the dryer and unplug the door switch assembly. Then, remove the two screws that hold the switch. These two screws were located on the front panel of my dryer and are visible when you open the dryer door. Remove the old switch and install the new switch by putting the two screws you previously took out from the old switch back in place and plug in the new switch. Lower the dryer top. Push the top back to lock in place. Line up the lint trap holes for the two screws that hold it in place and replace those screws. Plug your dryer back in and it should work properly. Very easy repair. We ordered our part one morning before noon, and it was here the next afternoon with regular shipping. GREAT SERVICE.
156 of 223 people found this instruction helpful.
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Customer:
Michael from San Antonio, TX
Parts Used:
341241
Difficulty Level:
Easy
Total Repair Time:
30 - 60 mins
Tools:
Screw drivers, Wrench set
broken tumbler belt
1. Removed the screws from the lint catcher
2. Removed the bolts from upper rear of dryer
3. Pried off the dryer top from the front (it rests on rear hinges)
4. Disconnected dryer door wiring
5. Removed bolt from inside upper front corners; removed front panel (be careful: the edges are sharp and the tumbler will fall when it loses support)
6. Removed broken belt and lint from interior parts; removed tensioner (which had fallen out of place). Note: The newer models have a tensioner pulley; my older model had a smooth semicircle that was confusing at first glance
7. Flipped dryer onto its back (for easier reinsertion of new belt and tumbler)
8. Placed new belt on tumbler; reinserted tumbler
9. Inserted new belt through tensioner, inserted tensioner "legs" into grooves on floor. Note: The belt will pull the tensioner upright when it's inserted properly (which isn't obvious at first)
10. Made sure belt and tumbler seal were properly installed
11. Replaced parts in reverse order
The process took over an hour because I couldn't figure out how to insert the belt through the tensioner. The trick is to insert the folded belt through the tensioner and onto the motor pulley. If I had to do it again, it would take about 30 minutes (including cleaning lint)
130 of 149 people found this instruction helpful.
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All Instructions for the KGYS977EQ0
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