KEYS977EZ0 KitchenAid Dryer - Instructions

Used toothpick for a year to push switch acctuator far enough to engage switch. Broke my foot and found time to order part thru PartSelect. Went from cast to boot and received part 2 days after ordered. Had difficulty with foot and getting to switch. Went back into PartSelect and figured out how to dis-assemmble panels thru the diagrams. Time on my job doesn't, just that their service and expertise that is available to everyone is there to use. Broken bones or not, I will always get my parts and advice from PartSelect. Thanks to PartSelect.

Followed your online video for disassembly and it was not only educational but actually quite simple. I would recommend that you start the video with," make sure the power cord is disconnected from the power source". I have worked on numerous pieces of large electrical equipment and would strongly suggest this be added. Some people think if it's, "off", it's safe. Your phone staff when ordering was great. We will do business again.

My wife reported that the dryer was not working. I checked it and it seemed to work fine. This went on for about a month or two. Every time I checked it, it started just fine.

Well, she threatened to go buy a new dryer, I took her more seriously. I thought perhaps a thermal protection was the cause. But when I dug into it, I learned that when those trip out, they are permanent (have to be replaced).

I finally noticed loud humming sound the motor made at start-up, when it failed to start turning on one occasion and eventually tripped out the motors thermal protection.

I ordered the new drive motor form PartSelect.com.

Replacing the motor was fairly easy if you like to take stuff apart. One thing that I had not anticipated was that the two foam gaskets on the exhaust duct were dry rotted. I went to my local part supplier to get them. They did not have them in stock. :( While I was there, I asked how much the motor was, they wanted $50 more than PartSelect.com :D

I put it back together without the new gaskets, and it runs like new. I ordered the gaskets from PartSelect and will add them when they arrive.

My wife is happy again, she can bust out the laundry in one day; it had been taking here all weekend.

I learned to take her at her word.

My husband pulled out the old filter and quickly installed the new one. It fit perfectly.

I'm so glad I was able to order the part. The machine looks like new.

**** Remove power cord from the wall****

As said earlier, you will need to lift the top. Drop the two screws holding the lint shoot and pop the top by sliding a screw driver into the corner on the front. Lif tthe top and rest against the wall behid the unit. remove the two (4 total) screws at the top and bottom of the front door assembly.
Place sometin under the front portion of the drum. At this point you'll see the need to clean everything! :) Slide the belt off and around the drum, (take note of the routing it takes.) Remove the drum by gently pulling it towards you. Set it aside. Clean more. :) (It is nice to have a vacuum handy.) At this point you really need to get to the rear of the system. So I tipped the top back down, and spun it around. Removed the rear panel and cleaned some more. (15 years of a lot of lint in there!) Then you'll need to remove the rear cover on the left side, covering the blower impeller. Get read for a whole lot of debris. Vacuum again. So now you have the motor exposed in the front and rear. You need to remove the impeller by turning that clockwise to loosen it. The trick is holding the shaft in place from the front at the same time. I used an old rag and wedged it into the impeller edges and worked it around until it jamed up. Once the rag was wedged pretty good, I went back to the front spun the shaft. Then you can remove the impeller by hand. Vacuum more. You may get by without having to remove the lint shoot completely, but I did just to clean it up more. I did have to remove two screws in the upper corner near the top of the lint shoot. (Basically the hold the back in place.) I took a few notes at this point about the wiring harness. Used a heavier screw driver (standard), You can push down on the clips that hold the old motor in place. Then work it out the front. Clean more. The new motor is not an exact replacement slightly differnt but the instructions with it were ok. Follow them for the correct wiring. You will need to remove one wire and cut and recrimp a spade lug or two. I used ty-wraps to secure the lines back in place. Look closely at the diagrams and make sure you set the motor down in the same direction the instructions say, if you twist it slightly it will sorta lock in place where it needs to be. Re-install the hold down clips to the front and rear of the motor. Clean up your impeller, and reinstall it too. Then basically reassemble the dryer...tracing your steps backwards. This isn't really difficult, it just takes time and as you can see, you will/should clean as you go !

After tearing the back off by removing the numerous 1/4 inch hex screws, and locating the schematic in the compartment behind the dryer controls, I took a multimeter on the resistance setting and tested all the components I deduced were part of the heating circuit until i found the upper limit temp fuse of was open (i.e infinite , OL, how ever your meter will display this). I ordered the kit from here and upon installation found I had a different type of Thermistat assembly then the kit came with, however, the kit did anticipate this might happen and had "some" instruction on modifying the wire harness to accommodate the part. Essentially if you have this older style you will need to do some basic wire stripping and crimping to make it all work. While I am an electrical technician on aircraft, anyone should be able to follow the how-to video on this page(which deals exactly with what I had) and with the proper tools install this part.
I also cleaned out and inspected the rest of the dryer since I had it all open, including looking for burning on the heating element and inspection of the rest of the wiring harness. Finally removed the lint chute by removing the two screws located under the lint basket door, and the nuts holding it to the dryer frame and did a work over on it, finding a lot of compacted lint and debris inside. A can of compressed air helped a lot for this.

Problem: Drum light not working, bulb ok. Removed 6 screws on panel behind timer, light, buzzer, switches. Lifted back of dryer top then moved dryer top forward and off of dryer. The switch was located above the door. Unhooked wiring plug and took out 2 screws holding in the switch. Installed new switch and repaced bulb. Reassembled as needed and tested light by opening door. Works great.

The dryer motor quit working. Learned, if you are changing one that is old, get the blower wheel fan too! I could not break mine loose from the motor shaft, and had to bust it off.

To un-screw the blower wheel fan from the motor shaft: from the front of the dryer, grab the plastic fan on the back of the motor with an adjustable wrench, and the motor shaft on the front of the motor with vice grips. Turn the motor shaft CLOCKWISE holding the fan still to un-screw the fan. If you have to remove the pulley, grab the shaft and turn the pulley COUNTERCLOCKWISE with a wrench.

Just make sure to pay attention to the orientation of the new motor in the instructions. If you match the old motor, it will not fit. It is all spelled out in the directions.

I deduced the lid switch was the problem.

I removed the two screws holding the control panel on. Pulled the control panel back.
Disconnected the ground wire of the lid switch.
removed the two top clamps that hold the panel to the top of the machine.
Pulled back the casing (outside of the washer) and placed it on it's side on the floor. Here I could reach the switch. Removed old, installed new and reversed the process.

The part that gave me the biggest problem was setting the casing back on to the frame. You have to slide the front part in at the bottome, then lean back the rest of it.

If you were to do the Belt Replacement only, here is the quick synopsis:
1. Unplug dryer;
2a. Open lint door on top of dryer and remove the two phillips head screws that hold the lint bay to the metal dryer top;
2b. Next remove the two brakets holding the metal top to the dryer back (one screw on each bracket);
3. Use a flat-blade screw driver to pry off the top of the dryer (leaving the timer and start button area attached);
4. Lift off top and push back to expose just enough area so you can get to the two screws holding the dryer sides to the dryer front;
5. Unplug door switch;
6. Unscrew screws from #4;
7. With door open, lift dryer front (only about an inch) and then pry bottom of dryer front from dryer sides. The bottom of the dryer front is not screwed, just siting on Front Panel Clips;
8. Once the front is off the dryer, simply remove the belt and install the new one. Please note that while you are in here, you may want to inspect the rear drum seal and replace if it is worn to the point where metal is rubbing on metal. This is also a good time to clean out dust from inside this cavity to help extend the life of the bearings on the rollers and prevent dust from accumulating and gunking up the motor, etc.
9. Re-assemble tin the opposite order.
If you have any mechanical sense at all and you don't know anything about dryers, you will be surprised at the simplicity of the dryer.

The dryer wouldn’t turn on at all. It was like it was unplugged from the wall. However, fixing it couldn't be easier. I simply removed the back panel, found the fuse, tested it with an Ohmmeter (to determine that this was the part that didn't work), ordered the part from this website, and replaced the part. The part arrived in about two days. The shipping was a little pricey, but overall the whole thing cost me $20 vs. whatever it would cost me to get someone else to repair it. The website helps to identify the problem, and it is helpful to read how other people fixed their problems. It was so easy and the service was so good, I will definitely use this website again and recommend it to others.

I tried to follow directions followed by others on this site after diagnosing the problem via suggestions provided by users. I have a Whirlpool Duet dryer from 2002. We've had problems since moving about 3 years ago. I removed the front panel (lower) by unscrewing the two bottom screws (1/4" sheet metal screws). Then I took out the lint screen and the metal tube/contraption immediately beneath to get access to the area where thermistor is located. See the drawing/chart to help you locate this. It's really easier than it seems. Make sure you have the chart/drawing for your model - it makes difference! The thermistor came out pretty easily with a nutdriver that has a swivel offset shaft. Ask your hardware store tool dept. about that one. Put everything back in reverse order of course and test either with/without the front panel re-attached. In my case it fixed at least part of the problem. I was able to get clothes almost dry with most settings but I have yet to install the moisture sensor to see if that helps in addition to the internal-bias thermistor. I am the kind of person that does one thing at a time so at least I now know the thermistor was bad. Good luck and hang in there with your own repair. It's a lot cheaper even if it takes you longer to do than a pro.

First I removed the two wires from the overheat fuse, then I removed the 1 screw and removed the fuse. I installed the new overheat fuse and attached with 1 screw, then reconnected the 2 wires. I attached the back cover with two screws and tested the dryer. It was working, so I finished attaching the back with the remaining screws and exhaust duct. Installation complete.
Note: Two weeks later I had to replace the fuse again because I had checked the duct pipe and exhaust chute, but not the bottom at the fan. Be sure to remove the flat exhaust duct and check for bulid-up at the bottom under the fan.

checked to see what the problem might be according to your website, ordered the recommended parts, received parts within 3 business days, watched video on website with instructions, replaced parts and surprise, dryer works as if nothing ever happened. thank you for the straightforward, no nonsense information and video provided in your website and the promt efficient service

the job would have gone faster if the right parts had been sent in the first place. I would have never paid for two day shipping. In the repair, I removed the rear panel, clipped the plastic triangle holding the bearing, installed the new bearing and new clip.