KEYW878BAL0 KitchenAid Dryer - Instructions

I followed the very informative video and wrote down step-by-step notes for myself. The repair went very smoothly. The only thing I didn't realize, was that the dryer has 4 rollers, not just 2 shown in the video. All are easy to access once you disassemble. I had to do it twice since I had to order 2 more rollers in order to replace them all. Also, the triangle plastic washers come with the roller, so you won't need to order them separately like I did. I also changed the idler pulley roller while I was in there since that has bearings too. Just as easy. I'm very happy with my quiet dryer! One last note: The new rollers are a bit louder than normal at first, but they quiet down very quickly as you use the dryer. It must be because they are brand new.

YOU NEVER SENT ME THE PARTS!!!
I had to drive to a parts store to find them. On January 17, 2024, I tried to call you when the parts did not arrive and your recording said there were no reps available and you hung up. WE CANNOT GET HELP TO CANCEL THIS ORDER. We have been going in circles with PartSelect and shipping. SO, how do I get my refund of the $107.26 for the parts that I never received!!

I replaced the front seal and bearing, split ring bearing and rear seal. It was technically pretty easy. The thing to do is watch the videos provided by PartsSelect AND go to Youtube and watch a couple of others. Once you see several guys do the job and look over your own machine, it all becomes obvious. Some tips: Work cleanly, you will be dealing with dryer dust and shredded gasket material. Use a vacuum and put down newspaper or a drop cloth. While you have it apart, clean the inside of the machine, and check the other moving parts (eg, rear bearing and drive belt). The glue for the rear drum seal is runny and dries fast so work reasonably quickly. I held the seal on with clothes pins and binder clips and glued about a foot of seal at a time. Everything else goes on easily. They dryer is like a new machine-good for another 30 years.

Took the top off and then front off and drum out . Replaced Drum roller and shaft support bolts.

There are two screws that hold the switch in place. And two wires connected to the switch. The most difficult part of replacement is to place the new switch and hold it in place to reinstall the mounting screws. The space to work in is limited unless you remove the front panel from the dryer, which I opted not to do.

10 min. job, easy to do / two screws top and two inside front / remove old parts install new.

Fit great,well please with order!

I opted to remove front, top and back panels. This is best done with dryer laying on it's back so drum remains in position. Hold panels and pieces in place with masking tape (2") You should block up the dryer so you don't damage the gas pipe. I opted to total shop vac out the piece and lubricate the rollers and tension pulley. I made more in change than the belt cost!

Overall an easy repair. Belt came with diagram for easy threading the belt.

unpluged the dryer, took off the back, followed instructions and was able to take of the problem on my own.

removed back of dryer. Pull electical connections, removed heating element. Inserted replacement element, attached electrical connections and attached dryer back. Done -easily done.

Took, back cover out,but first i disconect the electricity,i give a fast look,looking for anything wrong and i saw a thermostar burn out in the element case,the bottom one,a thermostart
250 f. but a did a search in the internet,and found that when a bottom thermostart burn out, the top one had to be change,so i did a continuity text in the top one and was open ,i have it,a used one, change and connect the dryer to the Electrical outlet and (walac)it start the dryer,problem solve

Dryer ran with no heat. Replaced the Thermal Fuse and when that didn't fix the problem discovered the element was burned. Easy fix except the F-disconnect fitting broke when I tried to remove it and male fitting on the heating element is 0.375 and all I could find were 0.250 F-disconnect fittings. I finally found a supplier who had a 0.375 fitting and the repair took 10 minutes after that. The online videos at PartSelect are excellent.

Installed thermal cut-off kit. Dryer works fine now. Kit very easy to install.

I am a teacher and teaching is my game. I have always, with my four children, taught them to do mechanical work themselves. I and most of my children have a PhD, but in having said that, I confess, we come from a very mechanically talented family. It shows and proves to be of great benefit.
OK, so much for the intro.

I gave my daughter the tools and said, "What do you think is wrong with the dryer and where would you start?" She tested it and said, "The motor is running, but the tub is not turning thus I conclude it is the belt because I can hear the motor running eliminating that as a cause.

She then opened the top, looked around and removed two screws from the lint catcher. She looked it over, looked a me, I shrugged my shoulders and she then took a rubber hammer and popped the top off. Don't ask me how she knew that, but I think she saw the rubber pins through the crack between the case and top. She raised the top after removing two screws in back to relieve the simple hinge and also disconnected the wiring clip and sure enough, the broken belt was inside the cabinet. We called you, the best, fastest and most accurate service on the Internet and ordered a replacement. I would like to add, the price is always more than fair and delivery very prompt.

When the part came, my daughter took it up to our laundry room and within twenty minutes, she tested it and everything was fine. She did smell a little burning smell which might be attributed to a new belt or the fact that there was no clothing in the dryer.
Thank you so very much.
Dr Robert E McGinnis

Step 1: Unplug the unit, then remove the lint screen and then remove the two screws beneath the lint screen cover. Step 2: At the rear of the dryer there is a small protective metal panel near the upper part of the dryer - remove this first; then at the front of the unit, insert a plastic pry tool between the front edge of the top and the front panel of the dryer and gently pry the top loose. Step 3: Lift the dryer top up and either remove it entirely or let it rest on the back edge and a wall for support. Step 4: On the inside of each side panel near the top front, locate the two screws holding the sides of the dryer to the front panel and remove them. Step 5: Carefully slide the front panel up so that the panel detaches from two metal clips holding the front panel onto the side panels. The drum will likely drop down slightly at this point since it is no longer being supported at the front. Step 6: On the front panel there is a wire that connects the front panel door switch. I left that intact because it was too difficult to remove without risk of breaking it and instead simply set the front panel to the side of the dryer - but if possible remove disconnect the wire and then set the front panel aside. Step 7: Remove the drum by pulling it out, inspect the back felt seal for wear and also the plastic split ring bearings at the front end. When you remove the drum belt the tensioner pulley underneath the drum will likely fall over, but this is to be expected because without the belt and drum providing tension, the piece only fits loosely in a slot at the bottom of the dryer. Step 8: Inspect the drum rollers, motor, and other parts for wear, then vacuum out the inevitable lint and dust inside the unit. Step 9: At this point I also decided to inspect and clean out the lint chute at the back of the unit, so I removed the protective back cover and removed the screws holding the lint chute in place. I then cleaned out the lint that builds up over time inside the chute and checked the two foam lint chute seals at the back of the unit - these needed replacing so I removed the old deteriorated foam and vacuumed off the back of the unit and then adhered the new seals to the back of the dryer. Step 10: Take the new multi-rib belt and drape it around the drum with the ribbed side against the drum - you will likely see a mark around the drum where the old belt was positioned, so use that as a guide. Step 11: Since one of the split ring bearings on my unit was worn, I replaced both at this time by simply pressing the plastic tabs out of the slots at the front of the drum, removed each half of the ring, and reinstalled the new parts - they only correctly fit one way so that the plastic edge lines up cleanly with the front edge of the drum. Step 12: With the felt drum seal toward the back replace the drum - I used a small box to support the drum upon while I reinstalled the drum - this will make it much easier to manipulate the belt around the tensioner and motor. At this point I reached underneath the drum and reinstalled the tensioner. by positioning it in the two small slots near at the bottom panel that are near the front of the dryer motor. Then take the belt and pull it through the tensioner and around the motor pulley at the front of the unit. You will likely have to push up slightly on the drum and tensioner to allow the belt to be pulled through the tensioner and around the motor pulley. Step 13: Rotate the drum slowly by hand at least one full revolution and check to see that the felt seal at the back is not pinched and that the belt does not fall off the pulley. Step 14: I removed the box supporting the bottom of the drum, then took the front panel and fit the front of the drum against it so that the split ring bearing matched up to the front panel. Step 15: The drum will still be somewhat loose and that allowed me to carefully lift the front panel up and then slide it down back onto the two metal clips that hold the front panel to the side panels. Step 16: Reinstall the two screws that also hold the front panel to the side panels. And if you also removed the wire connection to the dryer door, reattach that too. Step 17: If you removed the lint chute, reinstall it from the back while the lid is still off so that it is easier to slide it into position. Step 18: Reattach the top of the unit by seating it against the top of the frame (of course if you disconnected wires, reattach those too) and reinstalling the two screws underneath the lint screen cover. Step 19: Reattach the rear panel cover and small protective metal panel. Step 20: Reattach the flex-hose to the lint exhaust.