KEYS855JE0 KitchenAid Dryer - Instructions
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The dryer burner wouldn't fire
Checked online for symptoms.
Pulled panel from front of unit (no tools required)
Vacuumed all lint from unit to see if that was a problem.
Removed the exhaust port which comes off with 3 hex head screws.
Based on the symptoms, I pulled the wires off the thermal fuse and did a continuity check on it. There was no continuity, so I knew I needed that part. Since a common reason for that to fail is the cycling thermostat allows the dryer to get too hot, I replaced that thermostat as well, just to be safe.
Due to closeness to the drum, I had to use a socket to remove the hex head screws on the two electronic parts.
Total time was about 40 mins. to diagnose and 20 mins. to replace the parts and verify correct operation.
Pulled panel from front of unit (no tools required)
Vacuumed all lint from unit to see if that was a problem.
Removed the exhaust port which comes off with 3 hex head screws.
Based on the symptoms, I pulled the wires off the thermal fuse and did a continuity check on it. There was no continuity, so I knew I needed that part. Since a common reason for that to fail is the cycling thermostat allows the dryer to get too hot, I replaced that thermostat as well, just to be safe.
Due to closeness to the drum, I had to use a socket to remove the hex head screws on the two electronic parts.
Total time was about 40 mins. to diagnose and 20 mins. to replace the parts and verify correct operation.
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- Customer:
- Stephen from Charlotte, NC
- Parts Used:
- W11035878
- Difficulty Level:
- Easy
- Total Repair Time:
- 30 - 60 mins
- Tools:
- Nutdriver, Screw drivers
Loud screeching noise when dryer running
First, removed the bottom cover below the dryer door. This is just held on with two clips that can be pushed in with a flat screw driver. Then remove the springs that go from the bottom of the dryer to the inside of the dryer door. We had to remove the entire front of the dryer, so the easiest way we found was to loosen the two screws on the bottom of the front panel, but not remove them. Then pop up the top of the dryer. To lift the top, first remove the two screws under the little door where the lint trap goes. The top is hinged in the back, and it snaps down onto two clips that can easily be popped up with a flat screw driver) With the top opened, there are two screws accessible. When the front of the dryer is removed, there will be nothing to support the drum, so what we found was that if you rotate the drum, you'll find a point where there's a hole in the top of the drum. If you take the springs that you removed from the bottom of the door you can hook them into this hole, and hook the other end into a hole in the back wall of the dryer just behind the drum. The springs are the perfect size for this, and it keeps the drum from falling when you remove the front panel. then just disconnect the three wires going to the switch inside the front panel, and remove the two screws from the top of the front panel. It should then lift right off. The bearing can just be pulled away and the new one installed. Put everything together again in reverse order.
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- Customer:
- Joseph from Austin, TX
- Parts Used:
- 279457
- Difficulty Level:
- Really Easy
- Total Repair Time:
- 15 - 30 mins
- Tools:
- Screw drivers, Socket set
Dryer stopped heating
(Always unplug dryer before making any repairs) I opened the dryer and checked the heating element. Making sure that the connection was good and nothing was damaged, I determined the problem was overheated wires. They melted and lots connection. I replaced them with the heating element wire connection kit. Easy to install and simple to get right. I cleaned the dryer again with a vaccum cleaner, removing all the lint, and checked the vents, making sure they were clear...I turned the breaker on (it was tripped when the dryer overheated)and everything worked great.
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- Customer:
- Frank from Smyrna, TN
- Parts Used:
- 279827
- Difficulty Level:
- Easy
- Total Repair Time:
- 1- 2 hours
- Tools:
- Pliers, Screw drivers, Socket set, Wrench (Adjustable)
Start windings burnt out on original motor (dryer would not start)
The repair was fairly straight-forward. I removed the front of the dryer, lifted the top off, and then released the tension off the belt dy depressing the pulley arm. Once the belt was off, the drum came right out and then it was on to unhooking the wiring from the old motor. Very simple up till this point. The snag came when I went to unthread the impeller fan off of the old motor shaft. It was permanently sealed onto the shaft so I had to cut the old shaft into using a reciprocating saw was a metal-cutting blade. Once this was done the new motor installed easily exactly like the old one was mounted. I had to also purchase a new fan due to the fact that I was unable to remove the cut shaft from the old fan. All parts worked great and the dryer assembled back together easily. Works like a new dryer now.
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Dryer was screeching and squealing when running
I removed the top panel, then the front panel.
Removed the belt and the drum.
Saw what I needed to replace. Ordered the parts then put back together. It was a really easy job.
Removed the belt and the drum.
Saw what I needed to replace. Ordered the parts then put back together. It was a really easy job.
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- Customer:
- Michael from CLIFTON HTS, PA
- Parts Used:
- WP694089
- Difficulty Level:
- Really Easy
- Total Repair Time:
- 30 - 60 mins
Motor was bad
I have not received the parts yet waiting on the motor, can’t put the blower fan in without the motor, ordered it , Jan 23rd, still no motor, have to go to laundry mat, have you ever had to do that with 7kids, and you and your wife’s laundry, probably not, because you would have had your motor by now. Maybe you can help me with the part so I can redo a testimonial here for you. 19 days and still waiting
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Loud squeeking.
I ordered the belt idler pully and drum support rollers and after watching the video on Parts Select web page, changed the parts. It could be done by one person, however having a second person to help with the drum installation worked great. I discovered the motor bearing on the front side of the motor was the source of the squeek. I disassembled the dryer again and removed the motor. After ordering a motor the installation and reassembly went smoothly. The parts came in two days of placing the orders and virtually new parts in the dryer makes it seem like a new machine.
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- Customer:
- William from Stuarts Drafts, VA
- Parts Used:
- WP3406107
- Difficulty Level:
- Easy
- Total Repair Time:
- 30 - 60 mins
- Tools:
- Screw drivers
broken door switch
Be very careful of burrs on the edges of the steel inside the dryer. I cut myself badly when reaching into unplug the switch.
Procedure: Lifted the dryer top by pulling forward and rotating front up. Removed 2 philips screws holding the switch at the door. Reached into dryer and unplugged bad switch. Inserting small blade screw driver at the edge helped release the plugs detent. Installed new switch using reverse of above.
Procedure: Lifted the dryer top by pulling forward and rotating front up. Removed 2 philips screws holding the switch at the door. Reached into dryer and unplugged bad switch. Inserting small blade screw driver at the edge helped release the plugs detent. Installed new switch using reverse of above.
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- Customer:
- MONTE from CHESAPEAKE, VA
- Parts Used:
- WP18776
- Difficulty Level:
- Very Easy
- Total Repair Time:
- Less than 15 mins
- Tools:
- Pliers, Screw drivers
Dryer Top Panel is Loose
1) Unplug power cable from dryer.
2) Remove the 2 screws that secure the chute for lint filter screen with
Phillips head screwdriver.
3) Remove the lint filter screen.
4) Depress plastic locking clip on each side with putty knife to release
tension and lift up top panel to clear the locking clips. Each locking
clip is located 2-1/2 inches from the front edge of side panel.
5) Lift the top panel and lean against the wall for support. If dryer top
panel cannot be raised all the way due to cabinet(s) above, tape
the dryer top panel to cabinet above or have somebody hold the
top panel for temporary support.
6) Install the new metal locking clips. Ensure that the elongated tab
of the metal locking clip is towards the front of dryer. Compress
locking clip lightly with pliers and push down into the hole.
7) Lower the dryer top panel and press it down in place over the metal
locking clips for a tight fit.
8) Reinstall the 2 screws to secure the lint filter chute.
9) Reinstall lint filter screen.
10) Reconnect power cable for dryer.
11) Turn on dryer and inspect that all dryer panels (top, sides and
front) are tight and secured.
Repair Duration: 5 minutes
2) Remove the 2 screws that secure the chute for lint filter screen with
Phillips head screwdriver.
3) Remove the lint filter screen.
4) Depress plastic locking clip on each side with putty knife to release
tension and lift up top panel to clear the locking clips. Each locking
clip is located 2-1/2 inches from the front edge of side panel.
5) Lift the top panel and lean against the wall for support. If dryer top
panel cannot be raised all the way due to cabinet(s) above, tape
the dryer top panel to cabinet above or have somebody hold the
top panel for temporary support.
6) Install the new metal locking clips. Ensure that the elongated tab
of the metal locking clip is towards the front of dryer. Compress
locking clip lightly with pliers and push down into the hole.
7) Lower the dryer top panel and press it down in place over the metal
locking clips for a tight fit.
8) Reinstall the 2 screws to secure the lint filter chute.
9) Reinstall lint filter screen.
10) Reconnect power cable for dryer.
11) Turn on dryer and inspect that all dryer panels (top, sides and
front) are tight and secured.
Repair Duration: 5 minutes
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- Customer:
- Alfred from Berkeley Heights, NJ
- Parts Used:
- WP3976570
- Difficulty Level:
- Easy
- Total Repair Time:
- 1- 2 hours
- Tools:
- Nutdriver, Pliers, Screw drivers, Socket set
Dryer would not cut off automatically. Timer not functioning
Disconnected dryer from the electric supply.
Removed panel at rear of Control Console and loosened the 2 screws fastening the timer to the console.
Moved the old timer to left and screwed new timer in place.
Because of the number of electrical connections to be re- attached I decided to disconnect the wires from the old timer one at a time,starting from the left side and moving the terminals directly to the corresponding terminals on the new timer.This sequence ensured that I got each wire on the correct terminal and avoided having a lot of loose wires to choose from. The push-on terminals came off easily and pushed onto the new timer easily.
I rescrewed the back-plate to the control console,plugged in the dryer to the mains electrical supply and ran the dryer. It worked beautifully.
Removed panel at rear of Control Console and loosened the 2 screws fastening the timer to the console.
Moved the old timer to left and screwed new timer in place.
Because of the number of electrical connections to be re- attached I decided to disconnect the wires from the old timer one at a time,starting from the left side and moving the terminals directly to the corresponding terminals on the new timer.This sequence ensured that I got each wire on the correct terminal and avoided having a lot of loose wires to choose from. The push-on terminals came off easily and pushed onto the new timer easily.
I rescrewed the back-plate to the control console,plugged in the dryer to the mains electrical supply and ran the dryer. It worked beautifully.
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Making loud squealing noises
Removed the Lint filter, then lifted top panel and rested the panel against the wall.
Disconnected connector attached to the door panel.
removed screws, from both side of door panel and lifted door panel up and out.
Moved Idler pulley to the right taking tension off the drum belt, lift the drum out with the drum belt.
removed old drum felt seal and removed old residual glue, reglued and installed new Rear Drum Felt Seal.
Installed new Idler pulley Assembly and reassembled in reverse order.
Disconnected connector attached to the door panel.
removed screws, from both side of door panel and lifted door panel up and out.
Moved Idler pulley to the right taking tension off the drum belt, lift the drum out with the drum belt.
removed old drum felt seal and removed old residual glue, reglued and installed new Rear Drum Felt Seal.
Installed new Idler pulley Assembly and reassembled in reverse order.
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- Customer:
- Steven from Oxnard, CA
- Parts Used:
- WPW10512946, 349241T, WPW10359270, WPW10359269
- Difficulty Level:
- Difficult
- Total Repair Time:
- 1- 2 hours
- Tools:
- Nutdriver, Pliers, Screw drivers, Socket set, Wrench (Adjustable)
The dryer was squeaking and would not heat at all.
The first thing I did was call my friend Donnie who manages some apartment buildings and who is always complaining about fixing things and getting the right parts to fix things. He told me what to order from PartsSelect and when the parts got here I called him up and he did the repair work.
He was reluctant to do the work at first but after he found out I had ordered the parts from PartsSelect he was happy to do the work. "Their parts are always right and they always work," was what he said after he had my dryer working just like new. So if you know nothing about fixing things and buying parts just call PartsSelect and you will be fine. Just ask my friend Donnie!!!
He was reluctant to do the work at first but after he found out I had ordered the parts from PartsSelect he was happy to do the work. "Their parts are always right and they always work," was what he said after he had my dryer working just like new. So if you know nothing about fixing things and buying parts just call PartsSelect and you will be fine. Just ask my friend Donnie!!!
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Front seal was ripped.
Step one: UNPLUG THE 220V LINE!
Removed the 2 screws on top under the lint door then flipped up the top. Next I unclipped the wire harness at the front and disconnected the 2 wires to the door switch and flipped the harness out of the way. Then I popped off the kick panel. Next, I removed the (4) 9mm screws holding the front panel on. The 2 lower screws only need to be loosened and the panel lifted off. Note the location of the door springs at the bottom. These springs can be reinstalled easily through the kick panel after you reinstall the front panel.
Next I removed the remnants of the old seal from the front panel but left the 3 plastic clips in place. The seal wraps around the perimeter of the panel and is held in place by the lip of the opening. The extra flap is then folded back so that the folded edge is toward the dryer drum and away from the front of the panel. The sketch in the instructions is not helpful!
Next, reinstall the front panel. As you set it onto the lower screws, you may need to lift the drum slightly to fit the panel into the drum opening. Tighten the 4 screws then reattach the 2 door springs. Test the operation by turning the drum counterclockwise by hand. Check to make sure the rear seal has not been displaced or damaged. That seal is actually glued into place. If it turns smoothly, snap the kick panel back on and reinstall the wire harness. Flip down the top and reinstall the 2 screws at the lint tray on top. Plug it in and give it a spin!.
Note, While you have it open, you'll want to use your shop vac and clean all the lint and pocket change out of the machine. You might as well take off the back panel and clean up in there and in the vent pipe too.
I didn't know if I needed a new belt but ordered one anyway. The old one turned out to be pretty well shot. After I had the front panel removed, replacing the belt is very simple. There is an idler pulley underneath that is under tension. Just push on the idler until the belt is loose. Switch the new one into place and you are done.
Removed the 2 screws on top under the lint door then flipped up the top. Next I unclipped the wire harness at the front and disconnected the 2 wires to the door switch and flipped the harness out of the way. Then I popped off the kick panel. Next, I removed the (4) 9mm screws holding the front panel on. The 2 lower screws only need to be loosened and the panel lifted off. Note the location of the door springs at the bottom. These springs can be reinstalled easily through the kick panel after you reinstall the front panel.
Next I removed the remnants of the old seal from the front panel but left the 3 plastic clips in place. The seal wraps around the perimeter of the panel and is held in place by the lip of the opening. The extra flap is then folded back so that the folded edge is toward the dryer drum and away from the front of the panel. The sketch in the instructions is not helpful!
Next, reinstall the front panel. As you set it onto the lower screws, you may need to lift the drum slightly to fit the panel into the drum opening. Tighten the 4 screws then reattach the 2 door springs. Test the operation by turning the drum counterclockwise by hand. Check to make sure the rear seal has not been displaced or damaged. That seal is actually glued into place. If it turns smoothly, snap the kick panel back on and reinstall the wire harness. Flip down the top and reinstall the 2 screws at the lint tray on top. Plug it in and give it a spin!.
Note, While you have it open, you'll want to use your shop vac and clean all the lint and pocket change out of the machine. You might as well take off the back panel and clean up in there and in the vent pipe too.
I didn't know if I needed a new belt but ordered one anyway. The old one turned out to be pretty well shot. After I had the front panel removed, replacing the belt is very simple. There is an idler pulley underneath that is under tension. Just push on the idler until the belt is loose. Switch the new one into place and you are done.
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- Customer:
- Christopher from Orlando, FL
- Parts Used:
- 279816
- Difficulty Level:
- Easy
- Total Repair Time:
- 15 - 30 mins
- Tools:
- Nutdriver, Screw drivers
Dryer quit heating
I removed the hex head screws from the back of the dryer and removed the back panel, after unplugging the dryer. I tested the various electrical components until I found that the upper limit temp fuse had gone out. Came to partselect.com and found the kit I needed and ordered it. When it came in, I replaced the upper temp limit fuse, and the other parts that came with the kit. I also, since the back was open, used the opportunity to vacuum out the blower fan and as much of the lint as I could get to. Dryer works great now!
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- Customer:
- Lisa from Woodstock, GA
- Parts Used:
- 341241
- Difficulty Level:
- Easy
- Total Repair Time:
- 30 - 60 mins
- Tools:
- Nutdriver, Screw drivers
drum wouldn't turn
Actually, I was the handy man. First I removed the front panel. Then I used 3 - 2x4s to hold up the drum. Then I slipped the belt around the center of the drum ,motor,and around the pulley at the bottom of the dryer. That was it, and then I put it back together. My wife was amazed and proud that I did it without calling for help! No Problem!
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