11096586400 Kenmore Dryer - Instructions
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- Customer:
- Luke from Elmira, NY
- Parts Used:
- WP3387134
- Difficulty Level:
- Easy
- Total Repair Time:
- Less than 15 mins
- Tools:
- Nutdriver
Dryer would leave clothes damp
First, I unplugged the dyer and then I removed all of the screws for the panel that covers the rear of the dryer. This exposed the cycling thermostat's location. I then removed the wires, one at a time so I would be able to put them back on in the same place. Then I removed the one screw using a nut driver and then put the new cycling thermostat in place. It was pretty easy.
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- Customer:
- Ronald from Oakdale, CT
- Parts Used:
- 341241
- Difficulty Level:
- Easy
- Total Repair Time:
- 30 - 60 mins
- Tools:
- Screw drivers
Dryer belt broke- drum would not turn
This was so much easier than I though it was going to be. Pulled up on the top part of the dryer and folded it over to the back. Removed 2 screws for the front panel and disconnected some wires. Laying down I fed the new belt on and made sure the tensioner was put back into the right spot, because when the belt broke the tensioner sprung to the other end of its travel. Put everything back together. This was made super easy because you guys had the parts and the shipping was super fast. Alot of the local shops in the area didnt even carry the belt or were not helpful..
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- Customer:
- John from Midland, TX
- Parts Used:
- 279827
- Difficulty Level:
- Easy
- Total Repair Time:
- 30 - 60 mins
- Tools:
- Nutdriver, Pliers, Screw drivers
Old motor was making noise and tripping after a few minutes
I disassembled the dryer once to clean the motor and compartment. After reasembly, the problem persistes. I ordered the motor and the second diasasssembly was accomplished in 10 minutes and the entire job took 45 minutes and the dryer was running like new. Tip- Leave the motor secured while removing the blower fan.
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- Customer:
- Theresa from Norfolk, VA
- Parts Used:
- 279570
- Difficulty Level:
- Really Easy
- Total Repair Time:
- Less than 15 mins
- Tools:
- Pliers, Screw drivers
The old door catch failed. Clothes won't dry with door open !
Old door catch came out, new one slipped in. All works great.
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Dryer had quit turning
I first disconnected the power cord and the vent hose. I removed the screws on the top of the back side to raise the top of the unit. There are also 2 screws holding the lint filter shoot which were also removed to allow the top to be lifted up. Its not necessary to remove the top since this would require disconnecting the wiring harness etc.
Next I removed the 2 screws located on the top-inside surface, which connect the front panel to the unit. After these were removed, the front panel lifts up and off--there are two clips which slid free on the bottom of the unit. The shut off switch on the door has to be disconnected to remove the panel.
With the front panel removed, the drum can be removed. I vacuumed out the interior and retrieved the idle pulley which had popped loose when the belt broke.
I removed the old rear drum seal and cleaned the edge with some brake cleaner solvent and steel wool. I then wiped the edge with paper towel and more brake cleaner to remove any oily residues. Before applying the glue, I test fit the seal which turned out to be a bit tight, so I stretched it a bit around the drum until it would fit on easily.
I used a disposible glue brush to spread a thin layer of the contact cement along the edge of the drum. By the time I finished one round, the glue was dry where I had started and so I did a second thin coat.
I then oriented the seal as per the directions and began fitting onto the edge trying to keep the free felt surface from getting into the glue. By the time I had reach the opposite side, the belt was pretty tight and so I had to stretch it a bit to get it to go on. I then worked my way around the edge a final time insuring that the seal was positioned correctly all the way around and the glue was pressed tight. I let the glue set for several hours before reassembling.
After the glue was dry, I put the drum back into the unit and worked the seal up onto the circular back panel until the groove on the drum was correctly positioned on the rear rollers. I propped the front edge of the drum on two 2 in rolls of duck tape so that I could rotate the drum freely several times. I checked the outside and inside to be sure that the seal was not turned under any place.
Finally, I slipped the new belt over the drum and past my 2 rolls of tape and positioned it groove side in over the drum. I then reinserted the tensioning pulling back into the slot just in front of the motor. The pulley goes just to the left of the motor pulley, the end of the tap on the base inserts in a slot and then 2 pins rest in a second slot to the right of the first. A loop of the belt then passes through underneath the pulley and then over the motor pulley. This requires pulling the tensioning pulling pulley towards the motor to get enough slack. I then rotated the drum several times and made sure that the belt was not twisted and the groove side was towards the drum.
To help hold the drum up while I was fitting the front panel. I supported the drum with a piece of 2 in tape run from the top/front edge of the drum to the back panel of the unit. I removed my two rolls of tape from under the unit, slipped the front panel back onto the two bottom clips, and then worked the front open of the drum over the front seal by opening the door and pushing from the inside and rotating the drum. I replugged the door switch and made sure the wire clips were secure.
I then replaced the 2 screws to hold the front panel. I put the top back down and resecured the screws on the back before reattaching the hose and replugging the unit. I test ran the unit for several minutes empty, listening for weird noises that would indicate something didn't go together correctly.
Next I removed the 2 screws located on the top-inside surface, which connect the front panel to the unit. After these were removed, the front panel lifts up and off--there are two clips which slid free on the bottom of the unit. The shut off switch on the door has to be disconnected to remove the panel.
With the front panel removed, the drum can be removed. I vacuumed out the interior and retrieved the idle pulley which had popped loose when the belt broke.
I removed the old rear drum seal and cleaned the edge with some brake cleaner solvent and steel wool. I then wiped the edge with paper towel and more brake cleaner to remove any oily residues. Before applying the glue, I test fit the seal which turned out to be a bit tight, so I stretched it a bit around the drum until it would fit on easily.
I used a disposible glue brush to spread a thin layer of the contact cement along the edge of the drum. By the time I finished one round, the glue was dry where I had started and so I did a second thin coat.
I then oriented the seal as per the directions and began fitting onto the edge trying to keep the free felt surface from getting into the glue. By the time I had reach the opposite side, the belt was pretty tight and so I had to stretch it a bit to get it to go on. I then worked my way around the edge a final time insuring that the seal was positioned correctly all the way around and the glue was pressed tight. I let the glue set for several hours before reassembling.
After the glue was dry, I put the drum back into the unit and worked the seal up onto the circular back panel until the groove on the drum was correctly positioned on the rear rollers. I propped the front edge of the drum on two 2 in rolls of duck tape so that I could rotate the drum freely several times. I checked the outside and inside to be sure that the seal was not turned under any place.
Finally, I slipped the new belt over the drum and past my 2 rolls of tape and positioned it groove side in over the drum. I then reinserted the tensioning pulling back into the slot just in front of the motor. The pulley goes just to the left of the motor pulley, the end of the tap on the base inserts in a slot and then 2 pins rest in a second slot to the right of the first. A loop of the belt then passes through underneath the pulley and then over the motor pulley. This requires pulling the tensioning pulling pulley towards the motor to get enough slack. I then rotated the drum several times and made sure that the belt was not twisted and the groove side was towards the drum.
To help hold the drum up while I was fitting the front panel. I supported the drum with a piece of 2 in tape run from the top/front edge of the drum to the back panel of the unit. I removed my two rolls of tape from under the unit, slipped the front panel back onto the two bottom clips, and then worked the front open of the drum over the front seal by opening the door and pushing from the inside and rotating the drum. I replugged the door switch and made sure the wire clips were secure.
I then replaced the 2 screws to hold the front panel. I put the top back down and resecured the screws on the back before reattaching the hose and replugging the unit. I test ran the unit for several minutes empty, listening for weird noises that would indicate something didn't go together correctly.
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- Customer:
- Oscar from Dallas, TX
- Parts Used:
- WP691366
- Difficulty Level:
- Really Easy
- Total Repair Time:
- 30 - 60 mins
- Tools:
- Screw drivers
Busted Dryer Belt
I order a new belt and I watched the video instructions on how to replace it, follow the instructions, removed the top and took out the dryer tumbler or can, found a broken idler pulley, order a new one, got it in about two days, replaced all the parts and now its working like a new dryer, I called several repair shops and I got estimates from $65 to $150, I spend less than $35 and it took me about 35 minutes to install and I got it fixed..
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Humming noise then quit after pushing start. Drum would not turn manually.
Looking at the schematics, it wasn't clear exactly where the motor was located. I took off the rear panel thinking I could get to the motor through the blower. Realizing that was a no-go, I did some web searching and found that the lint screen chute had to be unscrewed, the top had to be lifted to gain access to the top 2 screws holding the front panel to to the main body. The barrel was then dropped and the rib belt removed from around it so I could set it aside. The clips were removed from the front and the back of the motor to gain access to the blower shaft. .The motor shaft is screwed into the blower shaft but it took me a while to figure out how to grab the blower shaft( made of hardened plastic?) with an adjustable wrench while torquing the end of the shaft with a (3/4"?) socket wrench. Access to the rear was rough, but getting the motor out an back in was easy. The spring tensioner for the belt was the next hurdle. With the s-curve facing outward and clipped to the base, the belt with the rib side wrapped around the barrel, the belt was slid between the roller and the tensioner bracket and wrapped around the motor drive rib side inward. I had to take the old motor to kind of prop up the barrel so I could at least see the tensioner and motor interface. I had to do a balance trick where I held the barrel up while centering it to the belt and the rear panel while ensuring the cloth seal was seated to the outside of the chamber. The front panel went on, and the front cloth seal was seated by spinning the barrel. The rest was just a matter of reversing the steps. Tons of lint/dust is probably what crashed this motor. Disassembling the front and the back allowed a thorough clean up - vacuuming and wipe down. Should go another 10 years/
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Heating Element went bad, melting a wire
*as with all electrical repairs I unplugged dryer from the outlet*
I disconnected the wires to the heating element, removed the 2 nut screws holding the heating element in place and removed the defective heating element. It looked like the heating element had darkened on the lower end and the wire terminals definitely looked like they had built some resistance that lead to the connection wire melting.
I slid the new heating element in and replaced the 2 screws. I cut the melted portion of the connection wire about 1/2" beyond the melted area and stripped the wire jacket exposing clean wire. I took the connection kit & clean wire lead, divided the wires into 2 groups on each end and braided them together and twisted them to a hand tight grouping. I then took the lead cap and twisted into onto the braided wire connection until it was also hand tight and snug.
I then reconnected the heating element connection wire back to the terminal end of the heating element and made sure all connections were snug.
I plugged the dryer back in, reset the dryer by turning the dial to a timed setting then back to off. I set the heat to low turned the dial to a time dry and turned on the dryer to ensure the element heated up and that the wired connection was secure. After 20 - 30 seconds, the element maintained heat and no issues were found with the fixed wire.
I replaced the dryer back and all screws and reconnected the vent hose. Dryer has worked great for the last few weeks with no issues. I was really surprised it was that easy to fix.
I disconnected the wires to the heating element, removed the 2 nut screws holding the heating element in place and removed the defective heating element. It looked like the heating element had darkened on the lower end and the wire terminals definitely looked like they had built some resistance that lead to the connection wire melting.
I slid the new heating element in and replaced the 2 screws. I cut the melted portion of the connection wire about 1/2" beyond the melted area and stripped the wire jacket exposing clean wire. I took the connection kit & clean wire lead, divided the wires into 2 groups on each end and braided them together and twisted them to a hand tight grouping. I then took the lead cap and twisted into onto the braided wire connection until it was also hand tight and snug.
I then reconnected the heating element connection wire back to the terminal end of the heating element and made sure all connections were snug.
I plugged the dryer back in, reset the dryer by turning the dial to a timed setting then back to off. I set the heat to low turned the dial to a time dry and turned on the dryer to ensure the element heated up and that the wired connection was secure. After 20 - 30 seconds, the element maintained heat and no issues were found with the fixed wire.
I replaced the dryer back and all screws and reconnected the vent hose. Dryer has worked great for the last few weeks with no issues. I was really surprised it was that easy to fix.
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Dryer would spin but no heat
First I unplugged the dryer from 240V and removed the back cover upper (behind the switch) and lower (exposing the remainder of the parts)
Inside the upper section was a folded wiring diagram of the dryer (don't know if this was courtesy of Whirlpool or another individual, but it was a very nice touch.)
I did a resistance measurement across the heating coil and found out it was fine. I then plugged the dryer back in and carefully took voltage measurements from one phase of power (this was easily accessed where the power comes in to the dryer, just be careful not to touch or short the wires)
I had an assistant turn on the dryer (this makes things go a little faster, as you are behind the dryer otherwise) and checked for 240V across the heater coil.
Once I did not have this, I kept one lead on the left side wire (one of the power phases coming into the dryer) and moved the other lead to the left (as viewed on the wiring diagram) until I no longer had 240V. This identified the faulty component as the Thermostat High-Limit, non resetable.
I ordered the kit with the High Limit NR and High limit Thermostat (as both had to be bad). I also ordered the 150 degree cycling thermostat (although this was not necessary - for <$20 I opted to replace it as well)
Removing wires one at a time, each component is fairly easy to replace.
My only complaint is that with the combo kit, the wire attachment is a little different that the original component and requires you to cut an existing wire and crimp a different terminal to allow all three wires on the High Limit thermostat (250 degrees) to be attached. There is little to show you how exactly the crimp is to be connected (it goes on the smaller of the three wires - DO NOT CUT the jumper provided and USE A GOOD CRIMPER - not the $2 variety, or you'll be getting a new connector!!) The connector provided is designed for some strain relief from one connector to the other, however) An additional jumper with the appropriate connectors already attached would be a nicer design.
Also, make sure you do NOT screw in the smaller cover that covers the power in until you place the entire lower half cover back on the dryer (unless you want to take it off a second time, as I did...) as it uses a common screw to hold both in place.
Overall, fairly easy to do with a minimum of tools, straight blade screwdriver to remove stubborn wire connectors (esp. for HT thermostat 250), ratchet and socket for quick removal and replacement of covers, and a good T&B style crimper ($10-$20 at your local hardware and well worth it even if you only use it a couple of times)
30 minutes and done - the dryer now cranks out the heat and the advanced settings (Auto dry) work great - no more 2-3 times throug to get things dry.
If you have a minimum of mechanical ability and a little bit of electronic troubleshooting skill, you can check and repair this youself and save about an $80-$100 service call.
Thanks to Part Select for the diagram of the dryer layout as well!! (Schematic would be nice if available online, though!)
Shipped the part in about 2 days from order time, as well. Will be back (hopefully not soon, though, as something has to break first!!!)
Be safe and good luck!
(One last note: Make sure your lint trap is clear including the hose - either due to build up or a lazy kid...as this probably caused the failure as heat could not escape...)
Inside the upper section was a folded wiring diagram of the dryer (don't know if this was courtesy of Whirlpool or another individual, but it was a very nice touch.)
I did a resistance measurement across the heating coil and found out it was fine. I then plugged the dryer back in and carefully took voltage measurements from one phase of power (this was easily accessed where the power comes in to the dryer, just be careful not to touch or short the wires)
I had an assistant turn on the dryer (this makes things go a little faster, as you are behind the dryer otherwise) and checked for 240V across the heater coil.
Once I did not have this, I kept one lead on the left side wire (one of the power phases coming into the dryer) and moved the other lead to the left (as viewed on the wiring diagram) until I no longer had 240V. This identified the faulty component as the Thermostat High-Limit, non resetable.
I ordered the kit with the High Limit NR and High limit Thermostat (as both had to be bad). I also ordered the 150 degree cycling thermostat (although this was not necessary - for <$20 I opted to replace it as well)
Removing wires one at a time, each component is fairly easy to replace.
My only complaint is that with the combo kit, the wire attachment is a little different that the original component and requires you to cut an existing wire and crimp a different terminal to allow all three wires on the High Limit thermostat (250 degrees) to be attached. There is little to show you how exactly the crimp is to be connected (it goes on the smaller of the three wires - DO NOT CUT the jumper provided and USE A GOOD CRIMPER - not the $2 variety, or you'll be getting a new connector!!) The connector provided is designed for some strain relief from one connector to the other, however) An additional jumper with the appropriate connectors already attached would be a nicer design.
Also, make sure you do NOT screw in the smaller cover that covers the power in until you place the entire lower half cover back on the dryer (unless you want to take it off a second time, as I did...) as it uses a common screw to hold both in place.
Overall, fairly easy to do with a minimum of tools, straight blade screwdriver to remove stubborn wire connectors (esp. for HT thermostat 250), ratchet and socket for quick removal and replacement of covers, and a good T&B style crimper ($10-$20 at your local hardware and well worth it even if you only use it a couple of times)
30 minutes and done - the dryer now cranks out the heat and the advanced settings (Auto dry) work great - no more 2-3 times throug to get things dry.
If you have a minimum of mechanical ability and a little bit of electronic troubleshooting skill, you can check and repair this youself and save about an $80-$100 service call.
Thanks to Part Select for the diagram of the dryer layout as well!! (Schematic would be nice if available online, though!)
Shipped the part in about 2 days from order time, as well. Will be back (hopefully not soon, though, as something has to break first!!!)
Be safe and good luck!
(One last note: Make sure your lint trap is clear including the hose - either due to build up or a lazy kid...as this probably caused the failure as heat could not escape...)
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Broken dryer belt
Prop up the hood of the dryer with flat bar. Take out 2 screws holding dryer front end and 2 switch screws for dryer light inside dryer door. Secure dryer drum with bungee cord. Lift front end and remove. Remove broken belt. Route new belt over drum and pass underneatch idler pulley at botttom of dryer. Apply pressure to idler pulley w/one hand while securing belt around motor with the other. Make sure drum seals are snug between front and back of dryer while putting everything back together.
Have confidence. This is a very easy fix.
Have confidence. This is a very easy fix.
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- Customer:
- Marilynne E. from EWING, NJ
- Parts Used:
- 279872
- Difficulty Level:
- Very Easy
- Total Repair Time:
- 15 - 30 mins
- Tools:
- Screw drivers, Socket set
Dryer would not shut itself off whether in the timed or auto dry cycles
Safety First - I unplugged the power source. I removed the console by simply removing several screws. However because the nut fastening the resistor was in a really tight spot and I had little room to work, I decided to remove several screws from the back of the console to open it up. (This step is not necessary - but for me, it just made the job go quicker). I was then able to use my ratchet/socket set to remove the nut from the resistor. I then attached the wires from the timer to the new in-line resistor. I closed up the console, re-attached it to the dryer and DONE!!! The dryer works fine!!! By the way, the set is 25 years old. I initially thought it was the timer itself but after explaining the problem to Rebecca at this iste , she quickly identified the problem as the timer power resistor. Many thanks Rebecca??
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- Customer:
- Laurie from Natick, MA
- Parts Used:
- WP3392519
- Difficulty Level:
- Easy
- Total Repair Time:
- 15 - 30 mins
- Tools:
- Screw drivers
Dryer was working but not generating heat.
I was reluctant to call a repair service. Typically when an appliance is as old as my dryer (14 years old), service people encourage you to replace, not repair. I had replaced the dryer's motor within the last 5 years and believed my dryer still had life to it. At first, I tried cleaning the lint build up from the dryer cavity and hoses. This worked but only for a couple of days. After reading other successful repair stories on the website, I decided to try replacing the thermal fuse. It was so easy. The part was easily identifiable. It was just a little hard to yank off the connecting wires. Good as new and no service call.
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- Customer:
- Jeff from Wausau, WI
- Parts Used:
- WP348721
- Difficulty Level:
- Really Easy
- Total Repair Time:
- Less than 15 mins
Broken Door Handle on Front of Dryer
Do to age and heat the dryer door handle was brittle and broke. Ordering was easy on line. Part was delivered faster tan expected. Oh and the repair time, Less than 1-minute.
Thanks for the great service.
Thanks for the great service.
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The wiring on the new motor is not compatible with older motor (ours is over 30 years old) so we had to clip off old connectors and wire on new ones. There was only one motor clamp (should have read description more closely). The new one was difficult to put on. This would only be a one hour job if
Numbet one - unplugged the dryer. Then disassembled dryer (front panel, loosened vent from top panel and removed drum). Removed motor after carefully documenting wires and their corresponding numbers, along with pictures. Read directions several times to assure we understood process. Followed instructions for replacing connectors. Used pliers and screwdriver to install motor clips. This took numerous, patient attempts. We also had to partially remove the vent in order to reinstall the motor. Then replaced drum, front cover, reattached vent to top cover. Reattached outside vent hose. Plugged dryer in and tested it. Motor replacement worked fine and fixed the problem (squealing).
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- Customer:
- Marcia from CAmden, NY
- Parts Used:
- 349241T
- Difficulty Level:
- Easy
- Total Repair Time:
- 30 - 60 mins
- Tools:
- Pliers, Screw drivers, Wrench set
Loud rumble noise while drum was turning
First I pulled out lint catcher, you will see two screws ,removed two the screws on top ,( philips head screw driver) I than took a putty knife and pushed in the front of the dryer under the lid and lifted the top up, I than removed a self tapping screw on each side with a 5/16 wrench and lifted the front panel out. I than pulled out the drum and this exposed the two rollers, I than pulled of the nut locks with athe pliers , took off the plastic triangle snaps and pullled off the old rollers , replaceing them with the new ones,put the triangle locks on and that the lock nuts on , I than put the drum back in, than the front panel, replaceing the two self tapping screws , snapped down the top,replaced the other two screws again on top and replaced the lint catcher, I was done.
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