11068944890 Kenmore Dryer - Instructions
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- Customer:
- Suzanne from Saint Francisville, IL
- Parts Used:
- WP3387747
- Difficulty Level:
- Easy
- Total Repair Time:
- 30 - 60 mins
- Tools:
- Nutdriver, Pliers, Screw drivers
Dryer wouldn't heat
Following the very helpful instructions that I found at PartSelect.com I was able to open the dryer and access the heating element which I suspected was bad. I realized later that I didn't need to open up as much as I did but the job was easy. In the future I would only open the panel below the door to access the element.
Just to make sure that it wasn't a problem with a thermostat or thermal fuse I also checked continuity from the temperature selector knob on the control panel to the heating element. When I verified continuity (zero resistance) I knew that the element was bad. Once I removed it I could see that one of the coils was broken and I should have just checked that first and not bothered opening up the control panel at the top.
Still it was less than an hour of work total. I have some experience with DIY projects but have not worked on appliances before. Thanks for the great site with good instructions and lower costs than the local parts counter.
Just to make sure that it wasn't a problem with a thermostat or thermal fuse I also checked continuity from the temperature selector knob on the control panel to the heating element. When I verified continuity (zero resistance) I knew that the element was bad. Once I removed it I could see that one of the coils was broken and I should have just checked that first and not bothered opening up the control panel at the top.
Still it was less than an hour of work total. I have some experience with DIY projects but have not worked on appliances before. Thanks for the great site with good instructions and lower costs than the local parts counter.
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- Customer:
- Jeff from Mesa, AZ
- Parts Used:
- WPW10314173
- Difficulty Level:
- A Bit Difficult
- Total Repair Time:
- 30 - 60 mins
- Tools:
- Nutdriver, Screw drivers, Wrench (Adjustable), Wrench set
noisy drum
the job would have gone faster if the right parts had been sent in the first place. I would have never paid for two day shipping. In the repair, I removed the rear panel, clipped the plastic triangle holding the bearing, installed the new bearing and new clip.
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- Customer:
- Kenneth from Wilmington, IL
- Parts Used:
- W10820036
- Difficulty Level:
- Easy
- Total Repair Time:
- 1- 2 hours
- Tools:
- Nutdriver, Screw drivers, Socket set
Lid closes, switch wouldn't turn on machine.
Used toothpick for a year to push switch acctuator far enough to engage switch. Broke my foot and found time to order part thru PartSelect. Went from cast to boot and received part 2 days after ordered. Had difficulty with foot and getting to switch. Went back into PartSelect and figured out how to dis-assemmble panels thru the diagrams. Time on my job doesn't, just that their service and expertise that is available to everyone is there to use. Broken bones or not, I will always get my parts and advice from PartSelect. Thanks to PartSelect.
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- Customer:
- joe from cheswick, PA
- Parts Used:
- WP697772
- Difficulty Level:
- A Bit Difficult
- Total Repair Time:
- 15 - 30 mins
- Tools:
- Nutdriver, Pliers, Screw drivers, Socket set, Wrench (Adjustable), Wrench set
craked blower motor
somthing fell down in the blower motor compartment and busted up the bloewr motor fan,and was making noise and out of balance.i changed the blower motor and runs like a charme
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- Customer:
- Debbie from Mooresville,, IN
- Parts Used:
- WP3395382
- Difficulty Level:
- Easy
- Total Repair Time:
- Less than 15 mins
- Tools:
- Nutdriver
The dryer was running and it quit, just stopped. A friend looked at it and thought it was this switch. I purchased the switch and he installed and it still did not work.
No, if that had of been the problem, it would have worked. However, I called a service man out to look at it. It was a fuse that does not look like a fuse. I had the system already torn apart and cleaned. The service took a meter and checked the fuse ( that did not look like a fuse) and it was bad. It cost 14.00 for the fuse, it took less than 5 minutes for installation and the service fee was $65.00. My advise, get a meter, check everything yourself, and only purchase what you need.
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- Customer:
- Dixon from Santa Fe, NM
- Parts Used:
- WP8577274
- Difficulty Level:
- Easy
- Total Repair Time:
- 30 - 60 mins
- Tools:
- Nutdriver
Dryer turns off after 1-2 minutes
I tried to follow directions followed by others on this site after diagnosing the problem via suggestions provided by users. I have a Whirlpool Duet dryer from 2002. We've had problems since moving about 3 years ago. I removed the front panel (lower) by unscrewing the two bottom screws (1/4" sheet metal screws). Then I took out the lint screen and the metal tube/contraption immediately beneath to get access to the area where thermistor is located. See the drawing/chart to help you locate this. It's really easier than it seems. Make sure you have the chart/drawing for your model - it makes difference! The thermistor came out pretty easily with a nutdriver that has a swivel offset shaft. Ask your hardware store tool dept. about that one. Put everything back in reverse order of course and test either with/without the front panel re-attached. In my case it fixed at least part of the problem. I was able to get clothes almost dry with most settings but I have yet to install the moisture sensor to see if that helps in addition to the internal-bias thermistor. I am the kind of person that does one thing at a time so at least I now know the thermistor was bad. Good luck and hang in there with your own repair. It's a lot cheaper even if it takes you longer to do than a pro.
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- Customer:
- John from Madison, WI
- Parts Used:
- W10120998
- Difficulty Level:
- Really Easy
- Total Repair Time:
- Less than 15 mins
Poorly designed lint filter/ gasket falls off
Replaced
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- Customer:
- Mark from San Diego, CA
- Parts Used:
- W10470674
- Difficulty Level:
- Really Easy
- Total Repair Time:
- 30 - 60 mins
- Tools:
- Screw drivers, Wrench (Adjustable)
Needed to change rear exhaust to the side to fit dryer into my closet.
First, I opened up the front of the dryer and then unscrewed the entire back piece. I assembled the new exhaust piece from the kit. Next, I took out the old straight rear exhaust and then replaced it with the elbow shaped left eshaust from the kit. Lastly, reattache the back and front pieces of the dryer.
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- Customer:
- Paul from Bradford, MA
- Parts Used:
- WP3387747
- Difficulty Level:
- Easy
- Total Repair Time:
- 15 - 30 mins
- Tools:
- Nutdriver, Pliers
Dryer runs with no heat
It was easier to remove the blower manifold cover, (3 screws) to get at the heater element. Remove the heat shield, disconnect the two wires from the element. There is another screw on the side holding the element in the housing. Remove it and slide the element torward you. I used pliers as it was a snug fit. Replace. Good time to vacuum the whole area.
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- Customer:
- kevin from Saint Augustine, FL
- Parts Used:
- WP3390719
- Difficulty Level:
- Easy
- Total Repair Time:
- 15 - 30 mins
- Tools:
- Nutdriver, Screw drivers, Socket set
The dryer stopped working and would not start.
After unplugging the dryer, I removed the bottom panel in front. Remove the the filter inside the dryer and remove the filter housing below. There you can see the thermal fuse on the air duct, its white with two blue wires. You can check it with a ohmmeter after removing the wires. If its open its bad. Its held in place with two sheet metal screws. After replacing the thermal fuse the dryer worked fine. However I would suggest cleaning the air duct and the outside discharge opening. Hope this helps.
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- Customer:
- Keith from Richmond, VA
- Parts Used:
- 279640
- Difficulty Level:
- Really Easy
- Total Repair Time:
- 15 - 30 mins
- Tools:
- Socket set
Idler Pulley broke
I disconnect the power, then the vent pipe. I removed the back panel of the dryer to access the pulley and removed the belt. Replaced the back and put everything back together.
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- Customer:
- Jack from JONESBORO, AR
- Parts Used:
- WP3387223
- Difficulty Level:
- Easy
- Total Repair Time:
- 30 - 60 mins
- Tools:
- Pliers, Screw drivers
Moisture sensors need replacement
Inside the dryer tub, remove the filter housing by removing two phillips head screws. Unplug the sensor wires, note when replacing wires, black wire goes on upper sensor.
Separate filter grill from housing. Using the pliers, compress the tabs on the sensor plugs and push it thru the grill. The small blade screwdriver may come in handy here to pry up on sensor to assist in pulling the plug end through the grill. Replace the sensors by hooking short end into grill and pushing the long end through the grill. When replacing the housing to the dryer, the most difficult thing is getting the screwdriver onto the recessed screws. Be sure to put the tab on top of the housing under the dryer frame when rotating the assembly into place.
Separate filter grill from housing. Using the pliers, compress the tabs on the sensor plugs and push it thru the grill. The small blade screwdriver may come in handy here to pry up on sensor to assist in pulling the plug end through the grill. Replace the sensors by hooking short end into grill and pushing the long end through the grill. When replacing the housing to the dryer, the most difficult thing is getting the screwdriver onto the recessed screws. Be sure to put the tab on top of the housing under the dryer frame when rotating the assembly into place.
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- Customer:
- Glen from Plano, TX
- Parts Used:
- W10820036
- Difficulty Level:
- A Bit Difficult
- Total Repair Time:
- 30 - 60 mins
- Tools:
- Screw drivers
Washer would fill up, wash, then stop
I deduced the lid switch was the problem.
I removed the two screws holding the control panel on. Pulled the control panel back.
Disconnected the ground wire of the lid switch.
removed the two top clamps that hold the panel to the top of the machine.
Pulled back the casing (outside of the washer) and placed it on it's side on the floor. Here I could reach the switch. Removed old, installed new and reversed the process.
The part that gave me the biggest problem was setting the casing back on to the frame. You have to slide the front part in at the bottome, then lean back the rest of it.
I removed the two screws holding the control panel on. Pulled the control panel back.
Disconnected the ground wire of the lid switch.
removed the two top clamps that hold the panel to the top of the machine.
Pulled back the casing (outside of the washer) and placed it on it's side on the floor. Here I could reach the switch. Removed old, installed new and reversed the process.
The part that gave me the biggest problem was setting the casing back on to the frame. You have to slide the front part in at the bottome, then lean back the rest of it.
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Insanely loud squeaking
With the correct parts and watching the video, it was so easy to repair. We ordered the wrong part (for the Electric Dryer when it should have been for the Residential Dryer) but the return was easy and we got the new parts super fast. Next time I would probably look at the offending part first before ordering just to make certain. But we used a socket set and Philips screwdriver and actually had our teens do all the work for experience. Fixed the loud noise one and for all.
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Dryer drum was not turning when started.
I moved the dryer to a location where I could get to both the front and back sides. I opened the back by first removing the top cover and then the back. It requires either a Phillips head screwdriver or a quarter inch socket. In addition, it requires removing the four power wires which connect to the computer. If you are unfamiliar with the wiring layout, take a photo with your cell phone which you can then refer to when re-assembling. Once the back was removed, I saw that the belt was still intact, but the pulley which provides tension to the belt was frozen. Take a photo of the belt route between the motor and the pulley. Try to get the spring position in the photo. Remove the belt from the pulley by reducing the tension and then sliding the belt out (this assumes the belt is not broken). The pulley arm is held in place by a single bolt which can be removed by a socket set. Remove the arm with the pulley attached. Examine the pulley to figure out why it is frozen. In my case, the pulley had been frozen for some time and the belt had actually chewed through the pulley and was sliding (polishing) on the pulley axle? I used a pair of pliers to loosen the destroyed pulley by rotating it back and forth over the axle while gripping the arm the axle is attached to. As it loosened up I worked it off the axle. I used a cloth to clean the axle of grime from the belt, pulley, and dryer lint. The new pulley comes with a washer and triangular plastic "fastener". First you put on the washer, then the pulley and then you secure it on the axle by sliding the triangular fastener over the axle so it sits in a small grove near the end of the axle. Then put the pulley arm back by replacing the bolt. Make sure you do not overtighten the arm since it is intended to rotate about the bolt. If the dryer belt breaks, the spring will pull the arm down and throw a cutoff switch. Its operation should be obvious. Once the arm is back in place, refer to your photo and replace the spring (this can be tricky and frustrating, particularly if you don't use something like needle nose pliers). Once the spring is in place, depress it and re-install the dryer belt. Refer to the photo you took earlier if you've forgotten how the belt was routed. Then re-install the dryer's back panel, re-attach the electric wires (again refer to the photo you took earlier), and re-attach the top cover. You might want to test your handiwork at this point before you reconnect the dryer vent
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