41784072300 Kenmore Dryer - Instructions

The repair went smoothly considering I am a rookie. The repair videos on your site are great. Followed the techs instructions and got thru it fine.

Thanks,

Jim

The heating coil wire broke and a section of it has become uncoiled. I had to remove the drum to access the heating coil. Disassembly was relatively easy. I took a good amount of time removing the excess lint all inside the dryer. The difficult part was re-installing the sheet metal screws as a few didn't want to cooperate due to burrs or slight misalignment.

I seen a post on your website referring to the exact problem I was having. One of your staff recommended changing the control thermistor, which I did following the U-Tube video link you supplied. The repair went well and the dryer now operates perfectly ! Thanks for the accurate and helpful info.

I first diagnosed the problem using a Google search. Amazing how many hits I got and after reading a few was pretty certain what the cause was and what parts I probably needed to make the repair.
Some of the articles I read had links or mentioned PartSelect, so I searched for my model # and found the parts I would probably need. Knowing that I could probably get the parts I needed I disassembled the dryer (pretty easy really) and removed the old suspect part. It was devoid of lubricant and the bearing and ball showed some wear so I ordered the Bearing Assembly suggested by PartSelect (the illustrations looked just like my old parts). I left the dryer disassembled while I waited for the part, figuring it would take a week or so to arrive.
Much to my surprise, the part arrived three days later and after cleaning the dryer innards of all collected lint I put it all back together in 30 minutes.
So for a little research, a $30 part, and about an hour of my time, I have a clean and quiet operating dryer. I see no reason I can't get another 10 or so years out of it.
I consider myself a reasonably handy guy but had never worked on a dryer before. I'll be unlikely to ever call a repairman without first doing some investigation and seeing if the parts are available. With the internet and PartSelect I think I could take on a lot of other repairs I'm not familiar with. Thanks for a great outcome this time around.
Kevin

Popped the topped using a putty knife to free two clips in front. Remove two screws now accessible on the front inside panel. Remove two wires to door switch. Remove rear access door, two screws. Remove belt from tensioner in rear and remember or take picture of how it goes. Lift barrel slightly and pivot front panel out of the way. Lift barrel free from ball socket in rear. Lift out from front panel area. R & R kit and put back in reverse order.

I researched possible causes on line and watched a PartsSelect video on YouTube on how to test. I ended up misreading test results and ordered the High Limit Thermostat but subsequently realized problem was the Terminal Block. No problem, PartsSelect took back the Thermostat (I hadn't installed it) and shipped me the Terminal Block. My dryer was back up and running in less than 7 days from initial analysis to installation of Terminal Block. Instructions that came in confirmation email for installation were perfect and easy to follow. Total cost with new power cord from Home Depot was less than $50 vs a quoted service call of $175+ parts from local electrician.

removed the old gasket with pliers (noting where the beginning/end of the gasket was) then installed new gasket in the exact location with very light pressure on each rubber insert point. Voila!!

All I had to do was pop in the new door catch. Works perfectly.

After watching the video that explained and showed how to replace the bearing assembly, installation was a breeze. Great company to do business with. Ordered the part and had it in two days, and the dryer was working again asap. Thanks PartSelect
PS this dryer is 23 years old.

Removed drum and replaced drum support bearing.

First I have to say that the video on the Parts Select website was invaluable, it truly made the replacement a no brainer. The kit came with everything I need and was a great price.

Unplug the dryer, mine is a stackable so we had to remove the dry from the top of the washer. I then followed the instructions from the video. The only real difference was that my dryer is that is has dual direction tumbling, so there were 2 idler arms instead of one to move in order to un hook the belt. was pretty easy.

I only needed my husband's help a couple of times because 1. To get the dryer off of the washer. And 2. I didn’t have the reach to install the new bearing on the back of the drum.

Excellent!!! The parts fit perfectly, but most of all was the video that went through the repair step-by-step.

A local repairman quoted $198 for parts and another $150 for labor. Got the parts here for less that $26!!!!

The only issue (very minor) was the video called for a phillips head screwdriver to remove the front panel, and our dryer needed a squarehead driver. (If I was younger, I would have been able to see the problem).

But, I highly recommend Partselect!!!!

I followed others instructions on this site to disassemble but felt confident since 2-3 years prior I had replaced the felt top/bottom guides around the drum and the drum belt. The video on this page is also helpful

1) Pop the top with a putty knife
2) Unscrew two screws that hold the front onto the dryer frame
3) Lift front from two clips at bottom of dryer
4) Release tension from belt (unscrew/remove rear access plate)
4) Lift drum up and forward out of dryer
5) Unscrew drum bearing 3x screws from inside of drum
5) Remove the drum bearing holder
6) Pre-thread the rear drum bearing!!! Very important. Thread by screwing a supplied screw slowly through the pre-drilled holes.
7) Attach drum bearing
8) Attach new rear holder/cup & ball bearing (ball bearing goes on outside of plastic cup)
9) Use lots of supplied grease, espeiclly helpful that it acts as a temporary glue holding the ball bearing in place
10) Reverse steps to assemble

I'm glad I bought the entire rear bearing kit as I found the bearing holder had completely worn through and partially melted the metal cup. The ball bearing was missing - gone!

Also found that the power cord had partially melted, so I replaced that from the hardware store. Scary.

I had trouble with the little piece on the back side of the dryer not lining up with the bearing housing. I also didn't see how the drum was gonna stay in place but finally realized the front cover lines it up. All in all it was awesome to get the part I needed so quickly and cheap, thanks a lot.

I used the posts on the site to ascertain the problem (fuze or element burnt out). The pictures were very helpful. I pulled the dryer to the floor and using my meter checked both the fuze and the element. The electrical diagrams were very helpful also. I took the dryer apart further to make sure the coil was indeed the problem. I then ordered the part!