363DDE8509RCMW Kenmore Dryer - Instructions
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- Customer:
- Brian from Clinton, MO
- Parts Used:
- WE11M23
- Difficulty Level:
- Easy
- Total Repair Time:
- 15 - 30 mins
- Tools:
- Screw drivers
Heater element went out
First of all, unplug the dryer. I removed the two screws on the front of the cabinet to remove the top. I then took out the screws to remove the dial panel. Release the belt for the drum through the access hole in the rear of the dryer. Remove the front cover and pull the drum assembly out.
Remove the element disc from the rear of the housing, take note of the the wireing placement. Replace disc and reverse order of disassembly.
This job was easy for me as I am a tinkerer by nature. The hardest part of the whole job was waiting on the part, which by the way was ordered on a Sunday evening and I had the replacement in my hands and back in the dryer running by 1:00 PM on the following Tuesday!
I book marked this website and WILL refer it to others who simply need a repair, not a costly new appliance!
Remove the element disc from the rear of the housing, take note of the the wireing placement. Replace disc and reverse order of disassembly.
This job was easy for me as I am a tinkerer by nature. The hardest part of the whole job was waiting on the part, which by the way was ordered on a Sunday evening and I had the replacement in my hands and back in the dryer running by 1:00 PM on the following Tuesday!
I book marked this website and WILL refer it to others who simply need a repair, not a costly new appliance!
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- Customer:
- Matt from La Belle, MO
- Parts Used:
- WE12X10014
- Difficulty Level:
- A Bit Difficult
- Total Repair Time:
- 15 - 30 mins
- Tools:
- Nutdriver, Screw drivers, Socket set
dryer belt broke
first I took the dryer apart 1st thing i did was unplug the power supply (safety first) then I removed the top of the unit then removed the front cleaned all the lint from the inside of the cabinet I found the proper belt size on part select.com the next day I had my dryer belt delivered (which cost 1/3 the price of the local repair shop price)
then I placed the belt over the dryer drum and made sure it was in the general location it should be I then replaced the front cover and the top. then I removed the rear cover which was held on by six 5/16 sheet metal screws which gave me access to the drive pulley and belt tensioner the belt goes on by going under the tensioner then around the drive pulley
Then i rotated the drum by hand to make sure everything had clearance I then buttend everything up plugged it and started it up it workd fine and I figure Ill get another 8 years out of it
Thank you partselect.com
then I placed the belt over the dryer drum and made sure it was in the general location it should be I then replaced the front cover and the top. then I removed the rear cover which was held on by six 5/16 sheet metal screws which gave me access to the drive pulley and belt tensioner the belt goes on by going under the tensioner then around the drive pulley
Then i rotated the drum by hand to make sure everything had clearance I then buttend everything up plugged it and started it up it workd fine and I figure Ill get another 8 years out of it
Thank you partselect.com
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- Customer:
- Anthony from Mpls, MN
- Parts Used:
- WE12X83
- Difficulty Level:
- Easy
- Total Repair Time:
- 1- 2 hours
- Tools:
- Socket set
belt broken, pulley worn out
Removed 4 screws from top of control panel , remove 2 from back to lossen top of dryer. Removed rear lower access cover,6 screws on back of dryer exposing pulley and tensioner, remove broken belt and vaccuumed out a ton of lint , removed pulley and tensioner and replaced. From the front remove 4 screws and take off front of dryer, disconnecting several wires, again vaccumed out lint, lifter drum evough to replace belt. Reassembled
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- Customer:
- edward from Sunnyvale, CA
- Parts Used:
- WE11M23
- Difficulty Level:
- A Bit Difficult
- Total Repair Time:
- 1- 2 hours
- Tools:
- Screw drivers
dryer wasn't getting hot
1. removed two screws to take off top.
2. removed two screws to take off front.
3. Took belt off pulley and removed drum.
4. inspected old heating element at back of dryer - saw broken wire
5. replaced heating element (round w/ heating coil)
6. Re-assembled dryer
Helpful hints:
1. mark down or take pictures of all wires before removal - easy to mix them up
2. when you re-attach drum-belt, it should be taught. Comes straight down wall around metal pulley and then forms an "S" as it wraps around plastic pulley on way up. To re-attach, stick both arms into dryer - one to pull plastic-pulley and other to attach belt.
2. removed two screws to take off front.
3. Took belt off pulley and removed drum.
4. inspected old heating element at back of dryer - saw broken wire
5. replaced heating element (round w/ heating coil)
6. Re-assembled dryer
Helpful hints:
1. mark down or take pictures of all wires before removal - easy to mix them up
2. when you re-attach drum-belt, it should be taught. Comes straight down wall around metal pulley and then forms an "S" as it wraps around plastic pulley on way up. To re-attach, stick both arms into dryer - one to pull plastic-pulley and other to attach belt.
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- Customer:
- Darrell from Springdale, AR
- Parts Used:
- WE11M23
- Difficulty Level:
- Easy
- Total Repair Time:
- 30 - 60 mins
- Tools:
- Pliers, Screw drivers
Dryer took a long time to dry clothes
First I removed the removed the screws that held the top on the dryer. Next I removed the screws that held the controls on from the back. I then removed screws that held the left side in place and removed the drum by first removing the drive belt.
The heating element unit was removed by removing four screws and the wiring harnes. I reversed the procedure to install the heating unit and put the machine back together.
The heating element unit was removed by removing four screws and the wiring harnes. I reversed the procedure to install the heating unit and put the machine back together.
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- Customer:
- david from gaffney, SC
- Parts Used:
- WE11M23
- Difficulty Level:
- Really Easy
- Total Repair Time:
- 15 - 30 mins
- Tools:
- Screw drivers
dryer would run until you shut it off , timer did not advance , clothes would air dry there was no heat
unplugged dryer ,pulled dryer front and top off and removed drum , found element wire broken . loosened element to be able to remove wire pods . reverserd removal ( belt is a little tricky ) reattached power cord to outlet worked like a charm.
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- Customer:
- Mike from Simpsonville, SC
- Parts Used:
- WE11M23
- Difficulty Level:
- Difficult
- Total Repair Time:
- 1- 2 hours
- Tools:
- Nutdriver, Pliers, Screw drivers
dryer would not heat
The heating element was broken.
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- Customer:
- John from Windham, NH
- Parts Used:
- WE12X10014
- Difficulty Level:
- A Bit Difficult
- Total Repair Time:
- 30 - 60 mins
- Tools:
- Pliers, Screw drivers, Socket set
Drive Belt Replacement needs Drum Modification
To perform this repair (please see numerous descriptions on the web for generic belt replacement) I had to rivet two loose parts to the drum in order to reinstall the drum. Specifically, the loose metal disk and hot air shroud at the rear of the drum (near the rear berrings) made it impossible to realign the parts to reinstall the three torx bolts at the rear of the drum during reassembly. These two loose parts are positioned behind the drum (when looking inside the drum) i.e. between the drum and the rear berrings.
It was necessary to align the mounting holes in the drum, disk, and air shroud outside of the dryer itself and then to rivet them in place (making sure the smooth rivet head was INSIDE the drum as to avoid providing a rough edge where the clothes could catch during tumbling). Just press the 3 torx bolts through the holes to establish correct alignment. Be sure to install the rivets ouside of the contact area between the heat shroud and mounting plate. You should see an indented pattern on the heat shroud that you can use as a guide.
It was also helpful to make a black mark on one of the drum mounting holes (inside the drum) and its mate on the berring attachment plate - to help orient you when installing the drum with the 3 torx bolts. It only aligns one way - and making the marks will save you aggravation while your head is in the drum during reassembly. Loud swearing at this point only punishes your ears because, after all, your head is in an acoustically punishing echo chamber - and the echoes make it seem as if the dryer is actually cussing YOU and your incompetence out...
I hope this helps someone else save some time in reinstalling the drum.
One additional pointer: you must remove the lower plate on the rear side of the dryer to wrap the belt around the tensioner pulley and motor drive. The belt wraps, from right to left, first around the motor pulley and then up and to the left around the tensioner pulley. Just place the belt around the motor pulley, and then pull the tensioner pulley toward you and leftward until it clears the belt, then push toward the front of the dryer - and let the tensioner contact the belt on the right side of the tensioner pulley.
And finally, the ribbed side of the belt makes contact with the drum and the motor pulley. The smooth side of the belt is in contact with the tensioner pulley. Good luck, and may the choice words I used during the process be unnecessary for you... for you... for you!
It was necessary to align the mounting holes in the drum, disk, and air shroud outside of the dryer itself and then to rivet them in place (making sure the smooth rivet head was INSIDE the drum as to avoid providing a rough edge where the clothes could catch during tumbling). Just press the 3 torx bolts through the holes to establish correct alignment. Be sure to install the rivets ouside of the contact area between the heat shroud and mounting plate. You should see an indented pattern on the heat shroud that you can use as a guide.
It was also helpful to make a black mark on one of the drum mounting holes (inside the drum) and its mate on the berring attachment plate - to help orient you when installing the drum with the 3 torx bolts. It only aligns one way - and making the marks will save you aggravation while your head is in the drum during reassembly. Loud swearing at this point only punishes your ears because, after all, your head is in an acoustically punishing echo chamber - and the echoes make it seem as if the dryer is actually cussing YOU and your incompetence out...
I hope this helps someone else save some time in reinstalling the drum.
One additional pointer: you must remove the lower plate on the rear side of the dryer to wrap the belt around the tensioner pulley and motor drive. The belt wraps, from right to left, first around the motor pulley and then up and to the left around the tensioner pulley. Just place the belt around the motor pulley, and then pull the tensioner pulley toward you and leftward until it clears the belt, then push toward the front of the dryer - and let the tensioner contact the belt on the right side of the tensioner pulley.
And finally, the ribbed side of the belt makes contact with the drum and the motor pulley. The smooth side of the belt is in contact with the tensioner pulley. Good luck, and may the choice words I used during the process be unnecessary for you... for you... for you!
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- Customer:
- bob from shoemakersville, PA
- Parts Used:
- WE12X10014
- Difficulty Level:
- Easy
- Total Repair Time:
- 30 - 60 mins
- Tools:
- Screw drivers, Socket set
old belt broke
my two twin boys Mike and Curtis age 14 did the repare they toke of the front of the dryer then the top put the belt around the drum then put the top and front back on then went to the back and removed the panel and put the belt on the pulley then set the tension wheel then put the back cover back on
the repair was easy I watched to make sure they did it right and did not have to tell them how I am very proud of them they do great work
finding the part was easy and it was here the next day after I ordered it and it was only sent 3 to 5 work days. You guys have a great web site and fast shipping thanks for the good work!
the repair was easy I watched to make sure they did it right and did not have to tell them how I am very proud of them they do great work
finding the part was easy and it was here the next day after I ordered it and it was only sent 3 to 5 work days. You guys have a great web site and fast shipping thanks for the good work!
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- Customer:
- Bruce from Taylor, PA
- Parts Used:
- WE12X10014
- Difficulty Level:
- Easy
- Total Repair Time:
- 30 - 60 mins
- Tools:
- Nutdriver, Socket set
Broken Dryer belt
Easy as 1-2-3. I took off the top hinge screws in order to lift up the top of the dryer.
I then took off the front dryer piece with the door intact. The lint filter was in the front door section.
I released the wiring clips to the front of the dryer and lowered the front of the dryer down gently. there is enough slack with the wiring if you disconnect the wirre clips.
I removed the old broken belt. ThenI gently lifted thr dryer drum enough to slid in the new belt with the ridges down. Look for the old belt line (worn area on the drum) and slip the belt up on the drum to that point.
Then I replaced the wiring with clips and put the front of the dryer back together.
Going around to the lower back of the dryer, I unscrewed the back plate where the exhaust comes out. It was 8 screws with a socket.
Once the back was off, I pulled the dryer pully to the right and fed the reamider of the belt through both pulleys ensuring that the ridged side was on the correct side of the pulley. The pylleys match the ridges on the belt. I rleased the tension on the movavle pulley and it was done.
All I had to do was button the back up and do a "dry run" I quick have the drum a half roation from inside the drum with the door open. Then it was all gravy. I was done and saved myself a good deal of money. Look on the net for pics to make thing easier for you. There are people out ther who will NOT charge you for this info.
I then took off the front dryer piece with the door intact. The lint filter was in the front door section.
I released the wiring clips to the front of the dryer and lowered the front of the dryer down gently. there is enough slack with the wiring if you disconnect the wirre clips.
I removed the old broken belt. ThenI gently lifted thr dryer drum enough to slid in the new belt with the ridges down. Look for the old belt line (worn area on the drum) and slip the belt up on the drum to that point.
Then I replaced the wiring with clips and put the front of the dryer back together.
Going around to the lower back of the dryer, I unscrewed the back plate where the exhaust comes out. It was 8 screws with a socket.
Once the back was off, I pulled the dryer pully to the right and fed the reamider of the belt through both pulleys ensuring that the ridged side was on the correct side of the pulley. The pylleys match the ridges on the belt. I rleased the tension on the movavle pulley and it was done.
All I had to do was button the back up and do a "dry run" I quick have the drum a half roation from inside the drum with the door open. Then it was all gravy. I was done and saved myself a good deal of money. Look on the net for pics to make thing easier for you. There are people out ther who will NOT charge you for this info.
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- Customer:
- alfred from copperas cove, TX
- Parts Used:
- WE12X10014
- Difficulty Level:
- Really Easy
- Total Repair Time:
- 15 - 30 mins
- Tools:
- Screw drivers, Socket set, Wrench set
broken dryer belt
First i removed the lower rear inspection plate to see what the problem was.
next i removed the screws in the front top panel.
next i lift the top back,the rear hinges held it in place.
next i removed the bolts that held the front panel in place,but before i removed the panel i removed the wires that were connected to the front elements and disconnected then,
next i removed the front panel,then i place the new dryer belt over the dryer drum,but first you have to rise the drum up a little to get the belt under it.
next i put all the front panels back in place,make sure you reconnect the wires that you removed earlier.
next i moved to the back panel, there i position the belt over the dryer drum,then i place the belt over the motor drive pulley, then i pull down the tension bar roller to the left and place the belt over it.Then i replace the rear panel in place.plug in the power core and turn it on. finished. After over 35 years this is the first time i had to replace the belt,matter of fact this is the first time i had to replace anything on this dryer, washers will that is a different story. but the dryer runs great maybe for another 30 +years LOL.
next i removed the screws in the front top panel.
next i lift the top back,the rear hinges held it in place.
next i removed the bolts that held the front panel in place,but before i removed the panel i removed the wires that were connected to the front elements and disconnected then,
next i removed the front panel,then i place the new dryer belt over the dryer drum,but first you have to rise the drum up a little to get the belt under it.
next i put all the front panels back in place,make sure you reconnect the wires that you removed earlier.
next i moved to the back panel, there i position the belt over the dryer drum,then i place the belt over the motor drive pulley, then i pull down the tension bar roller to the left and place the belt over it.Then i replace the rear panel in place.plug in the power core and turn it on. finished. After over 35 years this is the first time i had to replace the belt,matter of fact this is the first time i had to replace anything on this dryer, washers will that is a different story. but the dryer runs great maybe for another 30 +years LOL.
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- Customer:
- James from Sylacauga, AL
- Parts Used:
- WE12X10014
- Difficulty Level:
- Really Easy
- Total Repair Time:
- 15 - 30 mins
- Tools:
- Nutdriver
Dryer Belt Broke
Removed the rear access panel (8 - 10 bolts), checked the pullys. Opened the dryer door, removed 4 allen screws at top and lifted the top of the dryer (like a hood on a car). Removed a screw (phillips) on each side (inside) pulled open the front and worked the belt around the drum. Placed belt onto pullys, plugged in checked for proper rotation of drum then unplugged and installed screws and bolts. - Fairly easy, saved a bunch from a service call. I also found 15+ years of lint inside the dryer. Vacumed and cleaned the inside -it even dries faster! Sorry Honey - No new dryer this year - Now can I go hunting?
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- Customer:
- Michael from lexington, NC
- Parts Used:
- WE12X10014
- Difficulty Level:
- Really Easy
- Total Repair Time:
- 30 - 60 mins
- Tools:
- Nutdriver, Screw drivers
dryer would not rotate clothes to dry
first I removed the screws with the nutdriver at the bottom of the dryer at the back..then I could see the belt was broken...next I took off the 2 nuts at the back that hold the top on ..then opened the dryer front door and unscrewd the 4 screws holding the top on....then I lifted the top up and to the side...then all I had to do was take out 2 screws one on each side of dryer front and the the front was open enough that I could slide the new belt on dryer..then screwed the front back on...then placed the top on and went to the back of dryer and put belt on pulley using the diagram I found in the instructions inside the dryer top...really a lot easier than it sounds...easy fix saved me from buying another dryer
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- Customer:
- John from Dushore, PA
- Parts Used:
- WE12X10014
- Difficulty Level:
- A Bit Difficult
- Total Repair Time:
- 30 - 60 mins
- Tools:
- Nutdriver, Screw drivers
Belt broke, tumbler did not turn.
After identifying the issue, the biggest issue was trying to identify how to get the belt around the drum tumbler. After looking through the back hatch, I figured the best way was through the top. I removed the top just enough to work the belt in between the drum and the front sheet metal. Then I turned it on its side and worked the belt from the back hatch. I pulled the pulley back on the tensioner and slipped the belt under neath. Put it back together, been working great.
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- Customer:
- Rob from Valencia, CA
- Parts Used:
- WE12X10014
- Difficulty Level:
- Easy
- Total Repair Time:
- 30 - 60 mins
- Tools:
- Nutdriver, Screw drivers
Dryer shut down completely, wouldn't start
Removed 3 torx screws on the control panel. Removed two more regular screws from the dryer opening. This allows removal of the top. Removed some panels from the back to access where belt feeds through the motor. Found the belt snapped in two inside.
Now that I knew what the problem was I found partselect.com on Google. Ordered the part friday morning with ground. The belt arrived SATURDAY MORNING! I didn't even know fedex would deliver ground shipments on Saturday. Less than 24 hours later I had it. AWESOME.
Removed the front panel by removing two hex bolts to allow me to drape the belt over the drum. Not having seen how the belt was originally around the tensioner and the bad diagrams included with the dryer, it took some figuring to get it back on right. But we did it and we're back in business. I will absolutely buy from PartSelect.com again!
Now that I knew what the problem was I found partselect.com on Google. Ordered the part friday morning with ground. The belt arrived SATURDAY MORNING! I didn't even know fedex would deliver ground shipments on Saturday. Less than 24 hours later I had it. AWESOME.
Removed the front panel by removing two hex bolts to allow me to drape the belt over the drum. Not having seen how the belt was originally around the tensioner and the bad diagrams included with the dryer, it took some figuring to get it back on right. But we did it and we're back in business. I will absolutely buy from PartSelect.com again!
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