11086781700 Kenmore Dryer - Instructions
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dryer had no heat, all other functions worked
After replacing the heat element as a guess, (which did not fix it), I measured voltage with a DVOM, found lower cut off switch in op, And thanx to some tips on parts select I ordered the the Thermal cut off kit, fast shipping, installed very easily and all is working properly
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Dryer starts with loud squeak initially. Eventually there was a loud clank and dryer stopped.
Rather than remove the front panels, door, control panel and drum, I noticed 1/4" metal screws on the back panel. There were approximately 6 holding the back panel in place. I did have to remove the top panel as well before removing the back. Once removed I had complete access to the broken idler pulley assembly. I immediately saw the broken pulley. I installed the new one with very little effort. Reset the belt according to instructions from the video. Reassembled, plugged in, hit start and enjoyed the sweet sounds of success. All told it took me about 20 minutes from start to finish.
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- Customer:
- Xiaobin from Cordova, TN
- Parts Used:
- W10820036
- Difficulty Level:
- Really Easy
- Total Repair Time:
- Less than 15 mins
- Tools:
- Screw drivers, Wrench set
One day, I found my dryer continued running after I opened the door. And next day, it stopped working at all. I thought it was time to buy a new one, since my dryer had been used for more than 15 years. But I was curious to know what went wrong, and recalled my friend told me he repaired the door
My daughter found the video on youtube, which showed step by step repairing procedures. I just followed it and fixed my dryer in 15 min.
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- Customer:
- Mandie from Lewisville, NC
- Parts Used:
- W10820036
- Difficulty Level:
- Really Easy
- Total Repair Time:
- Less than 15 mins
- Tools:
- Screw drivers
Washer will agitate, but won't spin
I ordered the switch, which is what most people told me the problem was. I didn't have a multimeter, so I couldn't test the current one.
I removed the two screws from above the lid switch, removed the control panel screws on either side, and used a flat screwdriver to pry the top off by popping the clips.
The switch was easy to reach, and I compared the old and new switch after removing the paddle assembly. The new switch has three prongs, whereas my old one had two, so I put the gray wire terminal onto the bottom prong. I set everything down, plugged it in, and tested it, but still no spin cycle.
After some further research, I realized the problem was with the spin solenoid under the washer, or the red wire that leaves the lid switch and goes to the spin solenoid, also called a wig-wag solenoid. (This is a belt driven model, not direct drive.) It's not too common that the solenoids fail, but it is rather common that the wires break inside the insulation on this model.
Moral of the story is always ohm through the switches and wires before ordering replacement parts. (Remember, never ohm through a live circuit.)
I removed the two screws from above the lid switch, removed the control panel screws on either side, and used a flat screwdriver to pry the top off by popping the clips.
The switch was easy to reach, and I compared the old and new switch after removing the paddle assembly. The new switch has three prongs, whereas my old one had two, so I put the gray wire terminal onto the bottom prong. I set everything down, plugged it in, and tested it, but still no spin cycle.
After some further research, I realized the problem was with the spin solenoid under the washer, or the red wire that leaves the lid switch and goes to the spin solenoid, also called a wig-wag solenoid. (This is a belt driven model, not direct drive.) It's not too common that the solenoids fail, but it is rather common that the wires break inside the insulation on this model.
Moral of the story is always ohm through the switches and wires before ordering replacement parts. (Remember, never ohm through a live circuit.)
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- Customer:
- Lynne from Jamestown, CA
- Parts Used:
- 279570
- Difficulty Level:
- Really Easy
- Total Repair Time:
- Less than 15 mins
Door catch on dryer door broke
PartSelect sent me three different door catches with instructions for choosing the correct one. I did choose and simply inserted it into the slot and voile! All finished and it works great now! PartSelect had the part delivered the day after my order was placed. I would suggest doing business with them to anyone asking who they might contact for a part. I especially appreciated the ease of identifying and ordering from them. I was able to do all of this on-line via their website.
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- Customer:
- rodney from Mad River, CA
- Parts Used:
- WPW10512946, WPW10359272, WPW10359271, WPW10314173
- Difficulty Level:
- Very Difficult
- Total Repair Time:
- More than 2 hours
parts took more than two months to get here.
I'm still waiting on my idler pulley. It arrived at Fed EX depot in Tracy CA on December 14th and has still not been shipped. So it is pretty fucking hard for me to install it! Maybe if you had customer service that would answer their phones or reply to my Emails would be helpful
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- Customer:
- LARRY from NEWNAN, GA
- Parts Used:
- WP3387747
- Difficulty Level:
- Easy
- Total Repair Time:
- 15 - 30 mins
- Tools:
- Pliers, Socket set
Dryer tumbled but would not heat
Used socket set to remove the two hex-head screws from the bottom flange of the toe panel. Manually pulled the panel out at the bottom, pulled down, and removed the panel. Looked to right and found heater shield. Removed heather shield using socket set. Removed the two wires from the terminal block (had to use a little WD40 to loosen connection and wiped up afterwards). Removed the holding screw holding the heating element using the socket set. Pulled HARD on old heating element using pliers and a rag (protection from accidental cut-sharp edges). Once out, the new element slid in relatively easy. Screwed the new element back into place and re-connected the element wires, then put the heater shield back into place. Put the toe panel back into place. Tested and worked great! The only thing that made this "easy" but not "really easy" is that I had to really pull HARD on the old element to get it out...with the sharp edges and tight fit in play, you'll need to pay attention to safety when removing the old element.
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- Customer:
- Kim K from Hurst, TX
- Parts Used:
- 279640
- Difficulty Level:
- Really Easy
- Total Repair Time:
- 15 - 30 mins
- Tools:
- Screw drivers, Wrench (Adjustable)
Dryer would not turn
My dryer starter squeaking in December 09 and the repairman told me that it would cost between $200-$500. I did not let him fix it as this machine is only 3 years old. When the part finally broke in April 10, I was ready to junk this and just buy a used dryer. My husband went on line and quickly figured out the part he would need to do the repairs. It cost under $20.00. Now my dryer is fixed and running and there are no squeaks. Thank you
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- Customer:
- Robert from TUTTLE, OK
- Parts Used:
- WPW10512946, WPW10314173, WPW10121334, 661570, 279640
- Difficulty Level:
- Really Easy
- Total Repair Time:
- 1- 2 hours
- Tools:
- Nutdriver, Pliers, Screw drivers
Loud sreeching and vibration
I just followed the videos I received with the order and everything went really well. This dryer was a little different than the video, but the process was the same. The HE3 does require 4 drum rollers and I had only ordered 2. However, there was only one bad roller, so I installed both on the back of the drum. The two front rollers are pretty easy to get to if they go bad. The idler pulley was completely worn out with an 1/8 inch groove worn off to one side. PartSelect made this an easy project!
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- Customer:
- Richard from SAUGERTIES, NY
- Parts Used:
- W10837240
- Difficulty Level:
- A Bit Difficult
- Total Repair Time:
- 30 - 60 mins
- Tools:
- Nutdriver, Screw drivers, Socket set
Dryer made a terrible screeching noise when tumbling.
I followed the repair Vedic and took the drum out and replaced the pulls and bracket. Very straightforward job. Dryer is now as quite as the first day we bought it.
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- Customer:
- Geoff from Farmington, CT
- Parts Used:
- 279769
- Difficulty Level:
- Easy
- Total Repair Time:
- 1- 2 hours
- Tools:
- Nutdriver, Screw drivers
The dryer suddenly started running cold - it would turn, the timer worked...but no heat. My wife mentioned that it had been taking longer and longer to dry a load of clothes....
Popped the lower cover off the dryer, found the thermal fuse and thermostat mounted on the heating tube. Removed the screws with a nutdriver, swapped wires to the new parts, and reinstalled. Then I spent 30 minutes vacuuming 13 years worth of lint and crud out of the machine - it was pretty gummed up in spots, which is probably the cause of the failure.
I have a 25 foot run of hose from the dryer outside, so I replaced that with 4" metal ducting. Clothes dry much faster now!!! Maybe my electric bill will go down (fat chance :) )
I have a 25 foot run of hose from the dryer outside, so I replaced that with 4" metal ducting. Clothes dry much faster now!!! Maybe my electric bill will go down (fat chance :) )
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- Customer:
- JEANMARIE from BELLEROSE, NY
- Parts Used:
- 279570
- Difficulty Level:
- Really Easy
- Total Repair Time:
- Less than 15 mins
- Tools:
- Screw drivers
Door latch (female part) was broken.
I used a screwdriver to remove the old part and pushed the new part in with my fingers, it was very easy. If I could do it, anyone can. I was a lot cheaper then having a repair man come to house. I am very glad I found your site online, I will definitely be using your company again.
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- Customer:
- William from Pontiac, MO
- Parts Used:
- 280114
- Difficulty Level:
- Easy
- Total Repair Time:
- More than 2 hours
- Tools:
- Screw drivers, Socket set
Rear dryer drum seal came out
Used my Whirlpool Dryer User Instructions Manual and followed instructions and used the Cabinet Parts page to see the diagrams.
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- Customer:
- Charles from Placentia, CA
- Parts Used:
- 279827
- Difficulty Level:
- Easy
- Total Repair Time:
- 30 - 60 mins
- Tools:
- Screw drivers, Socket set, Wrench (Adjustable)
dryer would stall and the motor would hum before tripping circuit breaker
When the problem first came up, I took the dryer apart without first looking up any instructions. This wasn't difficult, but didn't realize when removing the fan from the motor, there is a square lug as part of the fan hidden by the rear clamp securing the motor. I was able to remove the fan by holding the motor shaft with a crescent wrench and removing the fan by hand, but was difficult and gloves were necessary in case the fan loosened quickly and my hand came in contact with the sheet metal (very sharp).
I took the motor out and attempted to clean it as it was loaded with dust as was the dryer internals. I tried to lube the motor bearings and appeared to free up, but the sight of metal shavings on the rear bearing seal had me concerned. This ultimely did not work and was trying to buy some time until the new motor arrived.
This is when I looked up the motor part number and found that Parts Select had the part number in stock. I ordered the motor on a Saturday afternoon and got a quick response acknowledging my order. The motor shipped that following Monday from Fresno and arrived on my Southern California doorstep Tuesday. These guys have their act together and are helpful in making the repairs. In my case I did not have to make any adjustments to the wiring or the pulley for my model and replaced the motor the following weekend in about 45 minutes. Since I had the unit apart several times before replacing the motor, the installation went quickly.
The dryer is again working fine for a unit 12 years old and my wife is once again happy that we didn't have to purchase a new dryer.
I took the motor out and attempted to clean it as it was loaded with dust as was the dryer internals. I tried to lube the motor bearings and appeared to free up, but the sight of metal shavings on the rear bearing seal had me concerned. This ultimely did not work and was trying to buy some time until the new motor arrived.
This is when I looked up the motor part number and found that Parts Select had the part number in stock. I ordered the motor on a Saturday afternoon and got a quick response acknowledging my order. The motor shipped that following Monday from Fresno and arrived on my Southern California doorstep Tuesday. These guys have their act together and are helpful in making the repairs. In my case I did not have to make any adjustments to the wiring or the pulley for my model and replaced the motor the following weekend in about 45 minutes. Since I had the unit apart several times before replacing the motor, the installation went quickly.
The dryer is again working fine for a unit 12 years old and my wife is once again happy that we didn't have to purchase a new dryer.
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- Customer:
- Elyse from Chicago, IL
- Parts Used:
- W10820036
- Difficulty Level:
- Really Easy
- Total Repair Time:
- 15 - 30 mins
- Tools:
- Pliers, Screw drivers
The Dryer stopped working completely.
I looked up the procedure to remove the switch in a repair book, removed the broken switch. Then I reconnected the wire leads, put the part in and closed everything up. The part arrived so quickly and there were even instructions with the part which made the repair go so easily.
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