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363DDE9600RCMA Kenmore Dryer - Instructions

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All Instructions for the 363DDE9600RCMA
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Keep searches simple. Use keywords, e.g. "leaking", "pump", "broken" or "fit".
Customer:
James from Brunswick, GA
Parts Used:
WE12X10014
Difficulty Level:
Really Easy
Total Repair Time:
15 - 30 mins
Tools:
Nutdriver, Screw drivers, Wrench set
Belt broke, drum wouldn't turn.
Pulled the top of dryer off. Separated the door from the drum seal or gasket, slipped the belt through, put the drive belt on the motor and then put it all back together.
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Customer:
JACK from Fairfax, VA
Parts Used:
WE12X10014
Difficulty Level:
Really Easy
Total Repair Time:
15 - 30 mins
Tools:
Nutdriver, Pliers
The drive belt on the trusty GE dryer, bought used from a GI in Germany about 40 years ago and donated to our relatives when we returned to the States finally broke and I airmailed them a new one.
The repair was simple with my mechanic relative handling the tools. Total time about 25 minutes.

Previous repairs to the venerable machine with parts obtained freom Part Select and shipped to Germany: new drive motor and drum bearings.
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Customer:
Alan from Waterloo, IL
Parts Used:
WE12X10014
Difficulty Level:
A Bit Difficult
Total Repair Time:
30 - 60 mins
Tools:
Screw drivers, Socket set
dryer was making thumping noise (like when a pair of sneaker is being dried)
Started with removal of rear inspection plate on rear of drier,rotated drier drum by hand to look for any visible problems. Found that drive belt with age had lost sections of teeth and every time the bad sections would go past motor they would "thump".
1. Removed belt from tensioner. Done simply by moving tensioner to unload belt.
2. Slipped belt off motor drive and moved belt to front of drum.
3. Opened drier door and removed 4 screws from under the lid or top of drier ,raised lid for access to belt once belt had been slid to front of drum.
4. (steps 4 and 5 are the hardest parts)Worked drive belt between drum and felt insulators keep in mind there are many stamped steel pieces and sharp edges can be present.
5. Removed belt by feeding a small section past felt and drum and worked rest out from frt. top of drier.
6. Installed new belt in reverse order as removal.
This was done without aid of instruction manual and by someone having major back surgery 4 months earlier. No idea how much this saved me but the price of the belt and time and effort involved made it woth my while I'm sure.
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Customer:
Diana from Kalkaska, MI
Parts Used:
WE12X10014
Difficulty Level:
Easy
Total Repair Time:
30 - 60 mins
Tools:
Screw drivers, Wrench (Adjustable)
Dryer wouldn't tumble
Actually, my boyfriend did the repair by taking off the top and back of the dryer to access the drum and belt he replaced the belt and put the dryer back together
We are greatful for your service and really happy we didn't have to drive all over to find the part.
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Customer:
Gregory Modelle from Somers Point, NJ
Parts Used:
WE12X10014
Difficulty Level:
Easy
Total Repair Time:
15 - 30 mins
Tools:
Nutdriver
Broken drive belt
open the front of the dryer, open the back access panel, remove the old belt fragment, pull front cover away from bushing surface at the front of drum, drape new belt around the face of drum, match location visible as the track of old belt, reroute belt at the motor and install tensioner in the proper way, reattach front cover, install back panel, done.
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Customer:
Carol from Wendell, NC
Parts Used:
WE12X10014
Difficulty Level:
Easy
Total Repair Time:
15 - 30 mins
Tools:
Nutdriver, Screw drivers, Socket set
dryer belt broke
First I checked on-line "how to change a dryer belt" and followed the instructions. Remove front panel and slide belt over drum, in the back, put belt around pulley and hand trun the drum. on-line instructions had pictures to ensure proper install. It was easy.
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Customer:
JOSEPH from BERGENFIELD, NJ
Parts Used:
WE12X10014
Difficulty Level:
Difficult
Total Repair Time:
More than 2 hours
Tools:
Screw drivers, Wrench (Adjustable)
Broken drive belt
Unplugged machine and turned off the gas. Removed top panel,4 screws along inside top edge of door opening. Used a wooden shim to pry the drum away from the surrounding "lip with felt padding. Slipped belt through.the trick is getting the belto around the entire drum. First I got it over the top of the drum, and fed it around the bottom by turning the drum and pushing the belt through the opening made by the shim between the bottom of drum and the lip with felt. It was kind of like feeding a bicycle chain onto a sprocket as you turn the wheel..
Removed back panel and vent hose, removed old belt laying on floor of machine, fed the belt onto the motor pulley and the tension pulley. Tension pulley presses on top side of belt. Belt should be in same position on drum as old belt, you can see a friction mark all around the drum from the old belt.
Replaced panels and vent hose. Put felt padding back into place wherever it slipped out. Very important because if you don't it scrapes the drum when turned on and makes a loud sound.
Dryer works perfectly again.
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Customer:
james from dayton, OH
Parts Used:
WE12X10014
Difficulty Level:
A Bit Difficult
Total Repair Time:
1- 2 hours
Tools:
Nutdriver, Screw drivers
The belt that turn dryer drum ; broke
unplugged dryer,removed air duct,,remove( top of dryer) by removing the two back screws.... removed two screws under (fornt top lid),laid top to the side. ...Now remove ( front of dryer) remove,two screws near the( top on the inside)...lean dryer back, and remove outsidescrews at the bottom)..the front should come off. ..located small square opening in the back of the dryer release clamp from drum ,...put belt around drum... put drum and dryer back together...(relace any electrical wires removed if any..remove (rear bottom plug panel)..you can now see the lower inside of dryer....make sure belt is level on drum by rotating...place belt on lower pully,... lift tension(spring pully) on to belt.. replace cover..
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Customer:
John from Magnolia, TX
Parts Used:
WE12X10014
Difficulty Level:
Easy
Total Repair Time:
Less than 15 mins
dryer just quit
Checked out problem found belt broke and order part from part select and when it got in I replaced the belt and then found pully bad too. so I order that part from ya'll and it tok less than 5 mint to install. everything went very well and I and my wife are very happy with everything.
Thank's Partselect,
John& Roxanna
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Customer:
Alan from Wheaton, IL
Parts Used:
WE12X10014
Difficulty Level:
Easy
Total Repair Time:
15 - 30 mins
Tools:
Nutdriver, Screw drivers
The drum stopped turning in the dryer
Based on the symptom (drum not turning), I figured that the belt was shot. I found a video on YouTube that described how to fix it. I also found directions here on this site on how to fix it! Here's what I did: step1: there were two screws holding the top on. took them off and the top swung up, exposing the drum and broken belt. step2: took off the two screws holding the front on. tipped the front forward so I could get the new belt around the drum. step 3: took the back plate off (10 screws). had to remove the exhaust tube first. cleaned out all the lint with the shop vac. there was plenty of lint everywhere. step 4: put the belt onto the motor pulley wrapping around the tension pulley. step5: put everything back together and plugged it in. everything worked fine. it took longer to vacuum all the lint out than it did for the actual repair.
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Customer:
Nate from Affton, MO
Parts Used:
WE11M23
Difficulty Level:
Difficult
Total Repair Time:
More than 2 hours
Tools:
Screw drivers
Dryer runs but does not heat
My dryer would run but not heat and the timer would not advance. PartSelect helped me determine that the heating element needed to be replaced. I have very little experience with appliance repair. I found this to be challenging but well worth it.
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Customer:
james from chicago, IL
Parts Used:
WE12X10014
Difficulty Level:
A Bit Difficult
Total Repair Time:
More than 2 hours
Tools:
Screw drivers, Wrench set
original equipment belt-drive broke
disassembled chassis of dryer, unbolted top, lifted top to expose drum. bolted top back on. resumed repair next morning. unbolted top. lifted drum (it moved up and down about 1 inch) and got new belt around it. rebolted top down. tipped dryer to its back. unbolted and removed panel at bottom, exposing drive motor and tensioner spring. positioned belt around drive motor spindle and tensioner spring. replaced panel. reconnected dryer to electricity. reconnected gas using new flexible connector.
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Customer:
Peter from Sidney, NY
Parts Used:
WE11M23
Difficulty Level:
Easy
Total Repair Time:
1- 2 hours
Tools:
Pliers, Screw drivers
heating element went bad
Took the dryer apart in an adjacent unused bedroom. Saw that the element was bad. Ordered new part from Part Select and installed when it arrived. The whole situation went as smooth as could be.
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Customer:
Leland from San Diego, CA
Parts Used:
WE12X10014
Difficulty Level:
A Bit Difficult
Total Repair Time:
1- 2 hours
Tools:
Nutdriver, Screw drivers, Socket set
driver belt old worn out broke
The repair for the average untrained mechanicslly inclined " first off google directions/instruction picture step by step " we took off the wrong part which made this job difficult there is a part on the back that was removed prior to guided directions, called parts select they are awesome"our belt was delivered the next day on a 3 day weekend I was suprised second correct part sent anyone who took on this job , they will appreciatte all this . the belt was fairly easy to repair just do as directed follow guidelines. difficulty detaching a part that never should be"pain in the a" order your part from this company they rock" and picture guide and specific direction guideline @ this dryer has well outlived the money spent still kicking strong after several years of use hotpoint dryer
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Customer:
Ryan from Wenatchee, WA
Parts Used:
WE11M23
Difficulty Level:
Really Easy
Total Repair Time:
15 - 30 mins
Tools:
Screw drivers, Socket set
Dryer not getting hot
1) Disconnect power supply. 2) Open dryer door to find and remove two screws through dryer top. 3) Proceed to lift front dryer top panel and tap rear of dryer top with hand to left to disengage tabs and remove dryer top completely. 4) Remove two screws through front panel. 5) Gently lift dryer front panel from base tabs to partial remove panel (careful of wires which remain connected) - pivot front panel to left with wires connected. 6) lift dryer barrel with left hand / reach under barrel with right hand to release belt from tensioner pulley (very easy one-hand maneuver). pull dryer barrel belt off tensioner pulley towards you, remove belt from motor pulley below. 7) lift/pull and remove dryer barrel and belt (flex side panels). 8) take picture of wire connection locations on heating element and remove wires from tabs two locations / 3 wires. 9) remove sensors 3 locations. 10) remove heating element and housing. 11) install new heating element / housing and reverse process. .....tip; belt tensioner pulley was biggest challenge at first because it was hard to see how it all worked and reach. once i realized i could force / lift the barrel up to gain better access it was much easier than trying to fit my arm through the one large available hole at bottom right (when looking at the unit). the tensioner pulley is opposite side (left when facing) and you would have to reach over the exhaust, etc.
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All Instructions for the 363DDE9600RCMA
31 - 45 of 54