DDG5980VA General Electric Dryer - Instructions
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- Customer:
- Alan from Wheaton, IL
- Parts Used:
- WE12X10014
- Difficulty Level:
- Easy
- Total Repair Time:
- 15 - 30 mins
- Tools:
- Nutdriver, Screw drivers
The drum stopped turning in the dryer
Based on the symptom (drum not turning), I figured that the belt was shot. I found a video on YouTube that described how to fix it. I also found directions here on this site on how to fix it! Here's what I did: step1: there were two screws holding the top on. took them off and the top swung up, exposing the drum and broken belt. step2: took off the two screws holding the front on. tipped the front forward so I could get the new belt around the drum. step 3: took the back plate off (10 screws). had to remove the exhaust tube first. cleaned out all the lint with the shop vac. there was plenty of lint everywhere. step 4: put the belt onto the motor pulley wrapping around the tension pulley. step5: put everything back together and plugged it in. everything worked fine. it took longer to vacuum all the lint out than it did for the actual repair.
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- Customer:
- Robert from Palm Harbor, FL
- Parts Used:
- WE4X584
- Difficulty Level:
- Easy
- Total Repair Time:
- 15 - 30 mins
- Tools:
- Nutdriver
temperature in dryer erratic.
removed four screws holding top. Swing back top to expose thermostat. emove two push on connectors and two self tapping screws. Instal new thermostat
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- Customer:
- Ron from Parkersburg, WV
- Parts Used:
- WE4X448
- Difficulty Level:
- Easy
- Total Repair Time:
- 15 - 30 mins
- Tools:
- Nutdriver, Pliers, Screw drivers
Dryer wouldnt stay heated
Took off the top cover then took off the front panel and installed the new coils on gas valve.
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- Customer:
- Ronald from Gatesville, TX
- Parts Used:
- WE4X584
- Difficulty Level:
- A Bit Difficult
- Total Repair Time:
- 15 - 30 mins
- Tools:
- Nutdriver
Dryer Completly Stopped Running
I have had this happen to another ge dryer, so I had an idea what was wrong. After taking the 4 torx screws out from under the front lip of dryer top, lifting the top back (like opening the hood of your car) in the back right corner is where the high limit tstat is. To verify the problem (dryer already unpluged of course) pull the two wires off the terminals of tstat, connect them together, wrap bare parts w/ electrical tape. Let top down & plug dryer in-- it started& ran fine. Got online and ordered replacement tstat (it arrived in 2 days-- great!) unscrewed the two 1/4" hex screws holding tstat on, installed new part. On to bigger and better things ! Dryer working fine.
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- Customer:
- James from Asbury Park, NJ
- Parts Used:
- WE4X444
- Difficulty Level:
- Easy
- Total Repair Time:
- 15 - 30 mins
intermittent failure to heat air until total failure to heat
Unplugged dryer. Removed access door from lower right front of dryer. Disconnected wiring harness to igniter. Couldn't reach retaining bolt with wrench or socket, but was able to spread igniter clip with fingers to be able to remove old igniter and then work new igniter into position without unbolting retaining clip - ultimately a tool-less operation that could have taken 5 minutes. Reconnect wiring harness and reconnect power. Test dryer then replace access cover.
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- Customer:
- Paul from Montour Falls, NY
- Parts Used:
- WE4X444
- Difficulty Level:
- Really Easy
- Total Repair Time:
- Less than 15 mins
- Tools:
- Socket set
no heat
followed video direction ,pulled part ,compared to part on-line ,ordered part delivered in two buisness days and installed ,back in service .very simple and I will shop at your sight again and tell friends and family as well
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- Customer:
- Kevin from San Dimas, CA
- Parts Used:
- WE4X197
- Difficulty Level:
- Really Easy
- Total Repair Time:
- Less than 15 mins
- Tools:
- Pliers, Screw drivers
dryer continue spining when door is even open.
the switch was stuck couldn't get the switch to pop out to stop the dryer when opening the door light inside also wouldnt go on. it only took a few min to take it the switch and replace the new switch the light now works also stops when opening the door it made my day easierhow easy it was to fix it. only take to use a pliers and screw driver.
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- Customer:
- Kevin from Simi Valley, CA
- Parts Used:
- WE12X10014
- Difficulty Level:
- A Bit Difficult
- Total Repair Time:
- 1- 2 hours
- Tools:
- Screw drivers, Socket set
Broken belt
I didn't know what was wrong at first, only that the dryer would not start. I bought it used so had no fear of taking it apart to diagnose. Found the broken belt inside, ordered a replacement, installed the new belt, then crossed my fingers. Was pleasantly surprised that was all that was wrong and that for less than $20, including shipping, a few hours of my time, and a little help from YouTube videos the dryer is working again!
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- Customer:
- Leesa from Columbus, OH
- Parts Used:
- WE4X444
- Difficulty Level:
- A Bit Difficult
- Total Repair Time:
- 1- 2 hours
- Tools:
- Screw drivers, Socket set, Wrench (Adjustable)
Replacing Igniter
I was disappointed that there were No Instructions included with the part. So I found a you-tube video that wlked me through it...Took off back of dryer, then the top, then the front to get to the igniter...could not pull out the part, so I had to reach in and replace it while it was in the dryer. It Works!
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- Customer:
- Adam from Colebrook, CT
- Parts Used:
- WE12X10014
- Difficulty Level:
- Easy
- Total Repair Time:
- 1- 2 hours
- Tools:
- Nutdriver, Screw drivers
dryer drum belt broke
The job is simple once you know how to remove the front panel. The steps are as follows:
1. disconnect the power cord.
2. remove 4 Phillips-head screws under the lip of the front panel that secure it to the top panel (#1 point Phillips-head screw driver)
3. swing the top panel up, it is hinged in the rear.
4. making note of the connection points of the color-coded wires, disconnect the wires to the lamp socket and door switch (I used a felt-tipped pen on the inside of the front panel to mark the connection points, "R" for red, etc.)
5. remove the upper 2 hex-head screws from inside of the front panel (5/16" nut-driver)
6. loosen the lower 2 hex-head screws (5/16" nut-driver) accessible from outside the panel (you only have to loosen them since the bottom mounting tabs are slotted)
7. slightly lift (to clear above mentioned lower tabs) and tilt the front panel toward you. Swing the front panel to the right as though you were opening a door and position so it does not fall.
8. remove 10 hex-head screws from the black lower rear access panel (5/16" nut-driver) and remove the broken drive belt. Note that the narrow black panel securing the power cable can remain in place.
9. at this point take advantage of the situation and vacuum out the years of lint and dust you could not reach before.
10. stand in front of the dryer, lift the dryer drum slightly and slip the new belt (rib side down) around the drum. Position the belt near the rear of the drum along the wear-mark left by the old belt.
11. go to the back and place the belt in the motor's drive-belt pulley, making sure the ribbed side of the belt mates with the ribs in the pulley.
12. position the tension wheel so that the it takes up the slack in the drive belt. Note the flat side of the drive belt will mate with the flat of the tension wheel.
13. spin the dryer drum a few turns by hand to make sure the drive belt lines up properly with the pulley.
14. reassemble the dryer by reversing the above steps, starting at step 8.
1. disconnect the power cord.
2. remove 4 Phillips-head screws under the lip of the front panel that secure it to the top panel (#1 point Phillips-head screw driver)
3. swing the top panel up, it is hinged in the rear.
4. making note of the connection points of the color-coded wires, disconnect the wires to the lamp socket and door switch (I used a felt-tipped pen on the inside of the front panel to mark the connection points, "R" for red, etc.)
5. remove the upper 2 hex-head screws from inside of the front panel (5/16" nut-driver)
6. loosen the lower 2 hex-head screws (5/16" nut-driver) accessible from outside the panel (you only have to loosen them since the bottom mounting tabs are slotted)
7. slightly lift (to clear above mentioned lower tabs) and tilt the front panel toward you. Swing the front panel to the right as though you were opening a door and position so it does not fall.
8. remove 10 hex-head screws from the black lower rear access panel (5/16" nut-driver) and remove the broken drive belt. Note that the narrow black panel securing the power cable can remain in place.
9. at this point take advantage of the situation and vacuum out the years of lint and dust you could not reach before.
10. stand in front of the dryer, lift the dryer drum slightly and slip the new belt (rib side down) around the drum. Position the belt near the rear of the drum along the wear-mark left by the old belt.
11. go to the back and place the belt in the motor's drive-belt pulley, making sure the ribbed side of the belt mates with the ribs in the pulley.
12. position the tension wheel so that the it takes up the slack in the drive belt. Note the flat side of the drive belt will mate with the flat of the tension wheel.
13. spin the dryer drum a few turns by hand to make sure the drive belt lines up properly with the pulley.
14. reassemble the dryer by reversing the above steps, starting at step 8.
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- Customer:
- Leland from San Diego, CA
- Parts Used:
- WE12X10014
- Difficulty Level:
- A Bit Difficult
- Total Repair Time:
- 1- 2 hours
- Tools:
- Nutdriver, Screw drivers, Socket set
driver belt old worn out broke
The repair for the average untrained mechanicslly inclined " first off google directions/instruction picture step by step " we took off the wrong part which made this job difficult there is a part on the back that was removed prior to guided directions, called parts select they are awesome"our belt was delivered the next day on a 3 day weekend I was suprised second correct part sent anyone who took on this job , they will appreciatte all this . the belt was fairly easy to repair just do as directed follow guidelines. difficulty detaching a part that never should be"pain in the a" order your part from this company they rock" and picture guide and specific direction guideline @ this dryer has well outlived the money spent still kicking strong after several years of use hotpoint dryer
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- Customer:
- Randy from FREMONT, CA
- Parts Used:
- WE4X344
- Difficulty Level:
- A Bit Difficult
- Total Repair Time:
- More than 2 hours
- Tools:
- Nutdriver, Pliers, Screw drivers
Dryer would not start and the smell of an electrical part burning.
What to do if you have a load of wet laundry at 23:00, the dryer won’t start, and you have no spare start switch.
Removed rear access panel and discovered the wire from terminal #2 (goes to heater coils) on the start switch had melted and disconnected. The start switch showed signs of overheating but not melted. Removed the switch and found the switch’s actuator button was jammed in the ‘in’ position (dryer won't start). The switch was a friendly one in that it was possible to disassemble it. Most switches today are molded/glued together, but this one could be pried apart. The contacts inside were still in fair condition and, after dressing them, the switch was reassembled. The actuator button had a burr that was filed off and the switch action worked fine. All of the 1/4" male QC contacts on the switch were cleaned with a wire brush. The burned wire was cut back about 6” and a new piece of 14ga wire was spliced in with a wire nut. A new 1/4” QC terminal was crimped to the wire and all wires were re-attached to the switch.
This fix would probably last for a long time to come, but I bought a new switch and installed it and will keep the old switch as a backup.
p.s. The load of laundry was dry by 02:00.
Removed rear access panel and discovered the wire from terminal #2 (goes to heater coils) on the start switch had melted and disconnected. The start switch showed signs of overheating but not melted. Removed the switch and found the switch’s actuator button was jammed in the ‘in’ position (dryer won't start). The switch was a friendly one in that it was possible to disassemble it. Most switches today are molded/glued together, but this one could be pried apart. The contacts inside were still in fair condition and, after dressing them, the switch was reassembled. The actuator button had a burr that was filed off and the switch action worked fine. All of the 1/4" male QC contacts on the switch were cleaned with a wire brush. The burned wire was cut back about 6” and a new piece of 14ga wire was spliced in with a wire nut. A new 1/4” QC terminal was crimped to the wire and all wires were re-attached to the switch.
This fix would probably last for a long time to come, but I bought a new switch and installed it and will keep the old switch as a backup.
p.s. The load of laundry was dry by 02:00.
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- Customer:
- james from chicago, IL
- Parts Used:
- WE12X10014
- Difficulty Level:
- A Bit Difficult
- Total Repair Time:
- More than 2 hours
- Tools:
- Screw drivers, Wrench set
original equipment belt-drive broke
disassembled chassis of dryer, unbolted top, lifted top to expose drum. bolted top back on. resumed repair next morning. unbolted top. lifted drum (it moved up and down about 1 inch) and got new belt around it. rebolted top down. tipped dryer to its back. unbolted and removed panel at bottom, exposing drive motor and tensioner spring. positioned belt around drive motor spindle and tensioner spring. replaced panel. reconnected dryer to electricity. reconnected gas using new flexible connector.
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- Customer:
- Kristin from Bellevue, WA
- Parts Used:
- WE17X10010
- Difficulty Level:
- Difficult
- Total Repair Time:
- More than 2 hours
- Tools:
- Pliers, Screw drivers, Socket set
The main symptom was a burning smell that got on the clothes and the dryer was somewhat louder than it had been.
Researching on the web I thought the trouble might be lint buildup or trouble w/ one of the parts involved in spinning the drum. However I cleaned out all the lint and replaced the belt and idler pulley and this didn't improve the smell (drum bearing was fine). I then concluded the trouble was the motor. Running the motor w/o the drum in place confirmed this was where the noise/smell was coming from. Replacing the motor was fiddly--I had to remove the clip holding the motor (pried the top w/ a screwdriver), wires (made a diagram so as to put back in same order, they were hard to get off--a pliers did the job), clamps holding the motor on the duct, the motor mount, the duct, the fan. Putting all this back together took a while (not hard just fiddly). Tested the motor w/out the drum in place and it sounded fine. Put the drum and back/front/top panels back and the dryer runs fine now. All parts came quickly and exactly matched the parts in my 1993 Hotpoint dryer. As others have said the pulley kit is not needed--these are included w/ the motor. BTW I am a 53-year-old lady. Thanks to all who took the time to write up their experiences--big help!!
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- Customer:
- RICHARD from ST. MARTINVILLE, LA
- Parts Used:
- WE12X81
- Difficulty Level:
- Really Easy
- Total Repair Time:
- 30 - 60 mins
- Tools:
- Pliers, Screw drivers
Dryer was making a vibrating sound near the bottom left rear area.
I suspected the idler pulley shaft was worn. I found the repalcement pulley on parts select web site. finding the part was very easy and delivery was very quick. After removing the dryer from the wall,I removed the access panel in the rear which exposed the motor, belt, and pulley. After removing the belt from the pulley, I removed the pully assembly from the dryer. I removed the keeper retaining ring on the pulley and installed the new pulley with the new parts supplied. The new pulley assembly was then ready for re-installation.
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