PTMP920GMWS0 General Electric Dryer - Instructions
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- Customer:
- Mary from Poughkeepsie, NY
- Parts Used:
- WE3M26, WE03X37318
- Difficulty Level:
- Easy
- Total Repair Time:
- 15 - 30 mins
- Tools:
- Screw drivers
Dryer started to thump and scrape
First and most important - safety. Either unplug the dryer or shut off the circuit breaker. Remove the two screws to the top cover. To locate these screws just open the door as they are located at the top of the door opening. Remove screws and lift up the top cover and carefully pull towards you. Place to the side away from the work area. This now will expose two screws within the side panels holding the front door and front housing. Remove the two screws, lift up and out to remove front housing assemble. Be careful when you remove as the wiring to the light fixture is included. Just remove cover and place side ways close to the dryer.
Remove the bulb then remove the white plastic drum bearing (snaps out or in when replacing with a flat screwdriver).
Prior to installing the new drum bearing install the four white slide strips on top of the drum bearing. Review the old parts for comparison. These actually act as the bushings between the drum bearing and the clothes drum. Please keep in mind the slides do not come with the drum bearing when ordering. You must order seperately. Once the new assemble is snapped into the metal front cover/door now you can re-assemble. While you have the drum exposed it's a good time to check the belt for wear. Sometimes a worn or ripped belt can be the same symptom of the thumpimg sound. For the assemble just reverse all the earlier steps. Plug cord back in or turn on the circuit breaker and run the dryer. You should be good to go for more years of service.
Remove the bulb then remove the white plastic drum bearing (snaps out or in when replacing with a flat screwdriver).
Prior to installing the new drum bearing install the four white slide strips on top of the drum bearing. Review the old parts for comparison. These actually act as the bushings between the drum bearing and the clothes drum. Please keep in mind the slides do not come with the drum bearing when ordering. You must order seperately. Once the new assemble is snapped into the metal front cover/door now you can re-assemble. While you have the drum exposed it's a good time to check the belt for wear. Sometimes a worn or ripped belt can be the same symptom of the thumpimg sound. For the assemble just reverse all the earlier steps. Plug cord back in or turn on the circuit breaker and run the dryer. You should be good to go for more years of service.
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- Customer:
- Patrick from Albuquerque, NM
- Parts Used:
- WE03X37317
- Difficulty Level:
- Really Easy
- Total Repair Time:
- 15 - 30 mins
- Tools:
- Screw drivers
Dryer was making a loud squealing noise.
I replaced the dryer bearing ( a plastic part) and all of the slides on the bearing. It now operates like new.
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- Customer:
- Scott from Poughkeepsie, NY
- Parts Used:
- WE03X29897
- Difficulty Level:
- A Bit Difficult
- Total Repair Time:
- 30 - 60 mins
- Tools:
- Screw drivers
Dryer Not Starting
First I replaced the timer, but dryer still did not start. took apart dryer, jumper out door and componet near motor to see what problem was and to be able to run dryer while opened up. Actually motor had seized up just enough to not allow motor to start rotating. Lubricated motor shaft and rotated motor for oil to work its way in. Tried starting again and motor started. Buttoned dryer back up and reconnected wires to appropriate places and started dryer again and again.Worked for 4 loads of laundry and still working for 3 loads on Wednesday. Working fine
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- Customer:
- tim from NEW PRT RCHY, FL
- Parts Used:
- WE03X29897
- Difficulty Level:
- A Bit Difficult
- Total Repair Time:
- 1- 2 hours
- Tools:
- Pliers, Screw drivers
evidently the pulley spring on video was very very very weak
the pulley spring took so much pressure to hold it down it took 3 men and a boy to hold it and place it in position to to get the belt on. Also there is not enough room to get your arms and hands in without getting some small cuts.Ultimately I removed the screws in the back of the dryer and spread the side of the dryer out to gain proper access. It was an easy repair if the spring would not have been so strong.
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- Customer:
- Robert from Louisville, KY
- Parts Used:
- WE3M26
- Difficulty Level:
- Easy
- Total Repair Time:
- 30 - 60 mins
- Tools:
- Pliers, Screw drivers
Dryer was not heating at any level and it was making noise while rotating
First, I unplugged the dryer, pulled it out into an open area. I then removed the vent hose. I opened the front door and removed the 2 screws that hold the top panel down. Once removed, I lifted off the top which exposed the drum. Next, I remove the 2 screws along each side that allows the front door panel to detached. I noticed that there was damage to the plastic bearing and 3 bearing pads were missing. That was the source of the noise. Once the door panel is lifted off the cabinet, the wires to the safety switch must be pulled off so the door can be set aside out of the way. Then I went to the rear and remove 2 more screws that gave access to the motor, wiring and the tensioner for the dryer belt. Once I gained access to the belt, I slipped it off the tensioner and drive pulley. This allows the drum to be removed from the cabinet. WE wrestled the drum out before realizing that we should have removed another 2 screws securing the sides of the dryer to a cross support under the front of the drum. This would have made the removal of the drum much easier. Once the drum was removed, I had access to the heating coils. Upon examining, I saw that both had burned out at the far left terminals. Directions that came with the new heating elements gave clear instructions on how to install. It's a little daunting to thread both elements through all the insulators, but patience paid off. Everything went back together easily and the dryer started up and heated up just like new.
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- Customer:
- rodney from VANCEBORO, NC
- Parts Used:
- WE03X29897
- Difficulty Level:
- A Bit Difficult
- Total Repair Time:
- 30 - 60 mins
- Tools:
- Screw drivers
belt broke on dryer
good replacement procedure on you tube.
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- Customer:
- Steve from Santa Ana, CA
- Parts Used:
- WE04X25996
- Difficulty Level:
- Really Easy
- Total Repair Time:
- 30 - 60 mins
- Tools:
- Screw drivers, Wrench (Adjustable)
No Heat
Removed gas line. removed control panel, removed top, removed front, removed burner, replaced igniter, put back in. paused and played the video. very easy to do. 42 minutes and I had a few beers.
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- Customer:
- Jeff D from NEW MEADOWS, ID
- Parts Used:
- WE03X29897
- Difficulty Level:
- Really Easy
- Total Repair Time:
- 30 - 60 mins
- Tools:
- Screw drivers
Drum would not turn
Exactly how your perfect video instructions showed me. Thank you for a job well done!
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- Customer:
- Tod from Cherry Valley, CA
- Parts Used:
- WE03X29897, WE3M26, WE03X37318, WE03X37317
- Difficulty Level:
- Easy
- Total Repair Time:
- 30 - 60 mins
- Tools:
- Screw drivers
Loud squeaking
remove to screws in front to take of top. Then remove two screws holding the face on. change parts re assebmle. extra hands nice for holding drum while remounting face. Nice and quiet now.
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- Customer:
- Michael from Laurel Springs, NJ
- Parts Used:
- WE03X29897
- Difficulty Level:
- A Bit Difficult
- Total Repair Time:
- 1- 2 hours
- Tools:
- Screw drivers
dryer belt snapped
Replaced it as one would. I took off the front facing and replaced the belt. It took a bit of searching to find the proper way to route the belt around the pulley.
It took a while since it was my first time and I wasn't sure what to take apart and what to leave intact.
If I were to do it again, it would take 30 minutes or less.
It took a while since it was my first time and I wasn't sure what to take apart and what to leave intact.
If I were to do it again, it would take 30 minutes or less.
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- Customer:
- John from Austell, GA
- Parts Used:
- WE04X25996
- Difficulty Level:
- Difficult
- Total Repair Time:
- 30 - 60 mins
- Tools:
- Screw drivers, Socket set
Igniter burnt out
The bracket on the part supplied was different than the original. The wire connector was also different. The bracket had to be drilled for a hole to match the original. The connector had to be cut off and the wires soldered together, then tied off to the frame to keep them away from the flame. The repair works like new but not the simple plug and play I was expecting. In all fairness the exact model number was not available, probably since the appliance was 24 years old, so I chose the closest model number with the picture that looked like what I had. Problem solved.
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- Customer:
- Al from Glenshaw, PA
- Parts Used:
- WE3M26, WE03X37317
- Difficulty Level:
- Really Easy
- Total Repair Time:
- 15 - 30 mins
- Tools:
- Screw drivers
Loud Squeal When Running
2 Screws hold top on, removed top, 2 more screws hold front panel with door on, removed front panel. Unclipped front drum bearing installed new one with new sliders put back together.
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- Customer:
- robert from woodstock, GA
- Parts Used:
- WE3M26, WE03X37318
- Difficulty Level:
- Really Easy
- Total Repair Time:
- 15 - 30 mins
- Tools:
- Screw drivers
Squeaking noise
Dryer was making a horrible noise. When I took it apart I noticed that the from side dryer bearing was ruined. Ordered the part with the slide bars and replaced...Works great...
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- Customer:
- Patrick from Madisonville, LA
- Parts Used:
- WE3M26, WE03X37318
- Difficulty Level:
- Easy
- Total Repair Time:
- 15 - 30 mins
- Tools:
- Screw drivers
Front dryer drum bearing wore out
Our gas GE "Eterna" King Sized capacity dryer started squeaking one day. I was suprised since the dryer was only a few years old, but assumed some grit had invaded and worn a bearing in the belt tensioner. My wife and I have three kids, so we use the dryer daily. The sound got louder quickly and finally it was so loud I had do something. After unplugging the appliance I took the top off the dryer (two screws in the top of the door jam) and the front off (two screws at the top of each corner) and in doing so saw that the drum bearing, which is just a round plastic
"shelf" on which the tumbler drum rides, suspended over the door, was worn through. There were four little "slides" on the bearing surface, and all but one was worn down to dust. I ordered the replacement bearing and slides (two white, I didn't know I also needed two green and have since bought them too) from Part Select and they arrived in about three days. In the meantime I re-assembled the dryer easily and we did use it once or twice, shrieking. When the parts came in I installed them in about 20 minutes, screwing the new bearing onto the rear surface of the front panel, right over the opening for the dryer door. The dryer has worked perfectly since. I used one Phillips head screwdriver for the whole job and paid about $50.00 for the parts. I work in an office and I travel, and when I was a kid I fixed my own cars and stuff, but I'm no appliance repairma! Nevertheless, this was easy! I assume I saved at least $100. The dryer works perfectly and more importantly, it's quiet again!
"shelf" on which the tumbler drum rides, suspended over the door, was worn through. There were four little "slides" on the bearing surface, and all but one was worn down to dust. I ordered the replacement bearing and slides (two white, I didn't know I also needed two green and have since bought them too) from Part Select and they arrived in about three days. In the meantime I re-assembled the dryer easily and we did use it once or twice, shrieking. When the parts came in I installed them in about 20 minutes, screwing the new bearing onto the rear surface of the front panel, right over the opening for the dryer door. The dryer has worked perfectly since. I used one Phillips head screwdriver for the whole job and paid about $50.00 for the parts. I work in an office and I travel, and when I was a kid I fixed my own cars and stuff, but I'm no appliance repairma! Nevertheless, this was easy! I assume I saved at least $100. The dryer works perfectly and more importantly, it's quiet again!
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- Customer:
- Gary from Chesnee, SC
- Parts Used:
- WE3M26
- Difficulty Level:
- Really Easy
- Total Repair Time:
- 15 - 30 mins
- Tools:
- Screw drivers
squeeking
Looked at the diagram on your web site and replaced part
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